user
Murphys Automotive Inc
29 Water St, Framingham, MA 01701, United States
Appearance
Murphys Automotive Inc

Comments
Ch
Review №1

Excellent service. I trust their recommendations. Have used them for many years and recommended to friends.

Ro
Review №2

It’s always a pleasure dealing with Joe and. He & his shop has helped out my wife and I on several occasions during the pandemic with such astounding cleanliness and professionalism. He is our only mechanic at this point and every member of his team has been great to deal with through a time when people are super sensitive about health and cleanliness.Highly recommend Murphy’s and am lucky to have the company in walking distance.A top notch operation of professionalism and quality. Also great people to talk to and problem solve in a concise and caring manner.

Da
Review №3

This shop is amazing!!! My splash shield was attached incorrectly at a different mechanics shop in Florida and ended up being torn apart as I drove.I ended up having to pull over into Murphys after 7 (closing time) to beg the owner to help me take the part off my car so I could get back onto the road safely.I was helped, even after closing, and I am so grateful for this shop! They do fantastic work and are so helpful. Thanks again!!!

Fe
Review №4

I highly recommend and trust Murphys. I have brought many different make/model cars there for several years. They do excellent work for a good price. Car was completed earlier than expected.

Tr
Review №5

Ive been using these guys for a few years. The place is always clean,the guys are always courteous and the prices are always good. I highly recommend them. They will provide the best options even if its not them.

Jo
Review №6

Inspection was efficient and quick. They have a dedicated tech, bay and waiting spots.

Ca
Review №7

I am always satisfied with Murphys service. Everyone is professional and courteous and prompt with servicing my car. I highly recommend them.

Ha
Review №8

I recently went to Murphys to have them check out the air conditioning unit in my 2017 Kia. It has been running hot on these early, almost summer days. A few hours later I got a call and was told that my system problem should be covered by my warranty. In addition, I was told about another problem associated with my air conditioning that was only found by a thorough inspection. I called my dealership and I have an appointment with them next week. Murphys charged me nothing! Problem should be solved next week, at no cost to me, and with the additional problem taken care of! I appreciate the honesty and professionalism!

Bo
Review №9

Always friendly. Always take the time to explain what the job entails and will give the price right away. It’s nice to have an honest auto Maintenance place to bring my car.

Am
Review №10

Excellent experience! Got a sticker...they R organized and extremely polite! Old fashion service is still there!

di
Review №11

Have never had a bad experience at murphys in over 30 years

KE
Review №12

As always, excellent mechanics, courteous and well run business. Always the most positive experience. Could never go anywhere else.

ja
Review №13

Top professionals in their business. Trustworthy and reliable. Cant go wrong with these guys.

ca
Review №14

Ive been going there for yrs to get my inspection sticker. Theyre prompt respectful & courteous. TY Murphys!!!!!

Lo
Review №15

We have used Murphys Automotive for many years to service our car. They are professional and their work is high quality. Sometimes we stop in with questions, even when we arent bringing our car in for service. We have come to trust Murphys for all our automotive needs!

Ma
Review №16

Went in for a sticker. The wait time was short and my vehicle was inspected safely.

Ca
Review №17

Murphy’s has always been and will always be exceptional for automotive needs, always keep it real and do a great job of fixing whatever problem !! Awesome awesome service HIGHLYYY RECOMMEND!!!

Vi
Review №18

Whenever I need work I always go to Murphys. They are reliable and respectful of their customers. My family has been going to Murphys since they moved to Framingham in the 80s.

An
Review №19

I have been using Murphy’s automotive for over 20 years and have always found them to be professional, honest and sincere with service and recommendation for service. I have referred family and friends and will continue to do so without hesitation .

Ke
Review №20

Great experience. Was walked through the different options I had and was not pressured into a direction.

Ri
Review №21

They provide consistently prompt, friendly, and professional service.

Ke
Review №22

Great, as always. Honest, friendly, and competitively priced. Highly recommend.

Su
Review №23

I went to get my car inspected but the line was too long. And now unfortunately the state has suspended inspections.

Jo
Review №24

The guy answering phone is very rude. I dont recommend anyone going here as it is a very unprofessional business. Just terrible

Fr
Review №25

Excellent diagnosis and service.

Ro
Review №26

Ive been going to Murphys for 10 years and I have NEVER been disappointed. Joe and his crew are outstanding and when ever I drive out of there after a service, I feel so safe and pretty darn happy. My Honda is going on 21 years and still rides like a champ. Why? Because Ive been taking it to Murphys for maintenance.

Ka
Review №27

Another fantastic experience at Murphys. When my car broke, they let me know they were booked solid and may not be able to look it for a week. They were able to squeeze it in somewhere and I picked it up 2 days after dropping it off! Great communication, great price and a very clean shop with sanitizers readily available.

St
Review №28

Local shop. Clean and well run. Professional staff. Honest expert repair service. Reasonable prices.

Je
Review №29

Murphys Automotive is a trustworthy business that our family depends on year after year. Joe and his team are subject matter experts and I trust their opinions. They are punctual, fast service and dependable. We cant say enough good things!

Ja
Review №30

Murphys took exceptional care of my vehicle during this COVID crisis. They took excellent safety precautions and made me feel comfortable having someone working in my car. Their pricing is fair and responsiveness was great.

Jo
Review №31

Had my front brakes replaced. The work was done promptly and the customer service was beyond excellent.

Jo
Review №32

Murphys have been repairing my familys cars for over 30 years. The highest level of professionalism and Quality in the industry. They stand by their work 100%. I leave my keys there knowing they will perform the work required, no more no less with the highest level of honesty.

Mi
Review №33

Great job guys - thanks.

We
Review №34

I dropped off a rim and tire for tire replacement. It takes 3 tenths of an hour to do so. Thats 18 minutes. They have had it for 4 business days, and its not done. Ive worked in the auto industry for 13 years, worst service Ive ever seen. I should also add they have the replacement tire in their shop. Just dont care about small jobs i guess

Be
Review №35

Very helpful and very professional during an emergency situation. Very reasonably priced as well!

Ke
Review №36

Thanks to Joe and his team at Murphys automotive for a job well done as usual. I highly recommend them for all your automotive services.

L
Review №37

Trustworthy, knowledgable and professional shop. They were recommended to me by my brother ---they keep my familys cars running into old age.

Li
Review №38

I have taken my cars to Murphys for little things for years but when I bought a brand new car last year I had an extended warranty with the dealership. However when I drove by the dealership a month ago I noticed they were out of business and GONE- with no notice. So when my car had major brake problems a few days ago- I panicked. When I got home I had an email from Murphys reminding me that they are there and open for business- (YAY) so I called them and ended up dropping off my car there that night so they could check it out in the morning which they did and immediately got back to me. By noon time my car was fixed, paid for, and I was on my way to work. They do amazing work and everybody there is super friendly, knowledgeable, and helpful. (Shout out to Ray -Ray!) I appreciate them taking my car in with no notice and no appointment and fixing it so quickly- Im very thankful for Murphys and I highly recommend them for all your cars maintenance needs!

Aa
Review №39

Murphys checked out my car, and told me that it was not worth sinking a lot of money into it. The car was old with a lot of miles on it, and had a lot of potential expensive issues. They were very honest and forthcoming. It was much appreciated.

Gi
Review №40

I changed from Rons to Murphys. That was the best decision in my life. My wife told me about Murphys. She said: you need to take your truck to Murphys. She was tired to see that I was spending lot of money for small jobs that sometimes I had to go back because they didnt do a good job. So, thats what I did. Good bye Rons. Hello Murphys. I found great and honest people. Very professional. Im saving money... if I save money then im a happy man!

Tr
Review №41

I have been going to Murphy’s automotive for many years! They are very honest and do great work. I highly recommend their services. You never have to worry about being over charged or fixing things that are unnecessary. They are very reliable.. hard working and trustworthy

WI
Review №42

As usual, the guys @ Murphys did a great job. The rear brakes on my Escape had accumulated a great deal of rust and couldnt function properly. The rust caused the brakes to score the rotors and I had to have them replaced at 15441 miles.They did the job expertly and in an amazingly short period of time. I will always use their services for both of our cars.

Er
Review №43

The mechanics in new shop a very very good

Je
Review №44

Always good service and very professional. Thanks!

Cy
Review №45

The service I receive from Murphys is always great. Just last week I had a dead battery and a check engine light warning. Although they were fully booked, they squeezed me in and my car was back on the road the same day. They are always friendly, professional and efficient. I would highly recommend Murphys for all automotive needs.

No
Review №46

Inspection done. Its our go to place to get our cars inspected.

Ch
Review №47

Really good work. They give accurate advice on problems. Very polite. Only reason for 4 stars is that they can be a bit pricey.

RO
Review №48

Murphy Automotive!!!This guys are the best, I service all my cars there, I am very happy with the work that they doing very professional, very honest which is most important, in the emergency situation that nobody would help they did. And I really appreciate that!!!

Do
Review №49

I am very pleased with the service. Friendly people and my car was done in no time! The please is always packed.For years I am a Monroe client.

Jo
Review №50

My family has been a customer of Murphys Automotive for about 35 years, and never had a bad experience. Murphys have been doing a fantastic job on all our cars, some of them quite old. They are very dependable, efficient, and knowledgeable. They are courteous, and always provide excellent advice. I highly recommend them.

An
Review №51

Joe and his team are best. I showed up on Monday morning without an appointment, and a car in need of much attention. They promised to fit me in, and gave me a loaner so I could get to work. They called me with the scope of work needed by noon, and by days end, I was able to collect my fixed car. If you are looking for honest, talented mechanics, Murphys Automotive is the place. I highly recommend them.Andy

D
Review №52

Dont go to murphys unless youve got bank. They have disdain for budgets. So rather than fixing the things I could afford, they kept the car all day, did not fix anything, did not call me, and then charged me the $50 evaluation fee (which should have gone to repairs) to get my car back. I am a single mother, its the holidays, and thats how they treat new customers. I would have spent thousands with them... Just a few hundred each month as my budget allowed.but now I am looking for a mechanic that will actually HELP me!

Ma
Review №53

Ive been going to have my car serviced at Murphys for more than thirty years. I wouldnt be doing so if the service werent excellent. The staff are always friendly, and the work is always top-notch.

Di
Review №54

Great service and nice people!

Ji
Review №55

I used to take my vehicle to one of the chain repair places. When that chain location temporarily closed, I used Murphys. Lo and behold, I experienced such better service at Murphys I never went back to the other place.

Fa
Review №56

I have been going to Murphys Automotive for quite some time now. They have always been extremely helpful in diagnosing the issues with the vehicle and advising in the solution to resolve the issues. The staff is well informed and 100% transparent in communication. I highly recommend this place for any and every car related servicing required.

Wi
Review №57

Weve been trusting Murphys for almost 10 years and have always been impressed with their mechanical work and customer service.

Do
Review №58

You can always count on these folks for a good and reasonable outcome!

Jo
Review №59

Weve been using Murphys for years and theyve been great. Very knowledgeable, very competent, friendly, and fairly priced.

Vl
Review №60

Very friendly, well organized, knowledgeable, honest, reasonable

Na
Review №61

I really like the work this company does. They do extra things as well--like giving me a ride home once or twice.The work done on my car is excellent, prompt and the personnel do a good job every time.I heartily recommend them!

ti
Review №62

I have been a customer of Murphys Automotive for 17 years. They have worked on all my Hondas. I have never been disappointed of the work they have performed. They are a great family company. They deserve my five stars. I will never go any where else.

Th
Review №63

I never do reviews, but I have been a customer of Murphys for more than 20 years. I am so confident of their work that I recommended them for my Mother in law. I have taken friends and family there and never been disappointed in the truthfulness, integrity or overall quality of the workmanship. Murphy’s has helped me find the right parts at the right price and given the advice I need to make good decisions. I that Murphy’s is familiar and trusted part of my life. I enjoy seeing familiar faces of people that have worked there for many years. I know I can count on them to treat my problems with the care and attention they would have for their own.

Sa
Review №64

I have been going to these good folks for ever. They have never disappointed me and usually find a way to exceed my expectations.I recently asked Joe what cars he would recommend and he said that he doesnt recommend but will be happy to discuss the ones to avoid. Considering his experience, this was even better than the positive recommendations.We are very lucky to have Joe and his team in Saxonville!

Je
Review №65

Murphys is a great garage. Wonderful customer service and honest advice. Weve been going there on and off for years.

Co
Review №66

Came in at 5:05pm on a Friday before a holiday weekend and desperately needed an inspection sticker. The service technician gladly helped me even though it was after hours for inspections and they closed in less than an hour. He was so polite the entire time and replaced my brake light that I didnt know was out and Im sure he had other work to do. Would recommend these guys to anyone!!

Ri
Review №67

Ive been coming here for a few years, and its always the same: professional, courteous, and quick. After years of enduring other automotive shops, I have stopped looking. Ill be a lifetime customer.

Ji
Review №68

I used to perform most all of my own auto maintenance but have grown too busy, old and ugly to do as much anymore. The Murphys automotive team does an excellent job of lifting the maintenance and repair burden from my shoulders. Convenient, quick and cost effective. Also, highly trained, professional and efficient.Thanks Team Murphys!

Da
Review №69

My mom has taken her car here for years and now I have started taking my car here as well. Friendly and fast service! They always do a great job of explaining everything.

wi
Review №70

Was traveling out of state by the end of the week and realized I needed rear brakes. Called up Joe and he was able to work me in prior to my traveling out of state.Murphys always does a great job.

du
Review №71

Car wouldnt start a few days ago, no idea why. Called Murphys and they had me drop it off over the weekend and within one day they had it fixed, running and even fixed my battery strap without me asking, all of that for a really low price. Would absolutely reccomend, 10/10.

Je
Review №72

I have been bringing our cars to Murphys for over 20 years.....and we keep our cars for 200,000+ miles. Murphys is always honest - and they give good advice about what needs to be done, what may not, and when a car may be nearing the end of its useful life. I always feel like they have my best interests at heart, and want a long-term relationship with me as a customer. I have referred lots of people to them, and will continue to do so.

J
Review №73

Murphys is the only place I will take my car. Theyre the best!

Ro
Review №74

Like Ive stated before these guys are top shelf in my books!Reasonable, Reliable, the best of metrowest in my opinion.Thank you Murphys for always being at the top of your game.

Ro
Review №75

I stopped by without an appt to see if I could get my battery tested and even though they were busy, Joe squeezed me in, tested my battery and replaced it with a new one all under 30 mins. I love Murphys, they are amazing!!!

Ne
Review №76

Great place to get your car repaired.

Do
Review №77

I know that when Murphys Automotive works on my car they will do a thorough and complete job, permitting me to have full confidence when driving.

Ed
Review №78

Always prompt, courteous and honest.

Su
Review №79

Nice people, great place to get car inspection.

Ma
Review №80

A good place for your car to get fit

Ca
Review №81

I bring my car to Murphys because I trust them. They are accommodating, quick and professional.

Sa
Review №82

My family has been going to Murphys for years - honest, reliable mechanics. I have never had anything but a great experience there.They are not great about calling back when your car is ready however - just call them and theyll update you. Expect to leave it for the full day.

Ro
Review №83

I have been using Murphys Automotive for a few years now. I am so impressed with their service and quality of work. Ray, Joe and the rest of the staff have gone above and beyond my expectations again and again! I highly recommend Murphys Automotive.

Da
Review №84

The best auto repair shop around without question

St
Review №85

They are knowledgeable, honest and thorough. We gladly and willingly pay for their services.

Ph
Review №86

They have always been able to meet my requests for service. They are very professional and courteous. They will always answer your questions with straight answers regarding anything about your vehicle. I always get my vehicle back with everything done, that I requested, and on time.

Sa
Review №87

Fast courteous sevice. Pleasant atmosphere

Da
Review №88

As usual I went into their shop with problems, my truck would not start,they diagnosed the problem, it was my starter, also they detected a batterynot providing enough starting power,my rear brakes were metal to metal, andsensor switch for tire pressure was leaking, all of this dangerous stuff detected,fixed, and truck like new, and Joe and staff super friendly, expert mechcanics,and service as good as you can find.I am overall very happy and satisfied with work performed.Dan Gentile

Ti
Review №89

Simple, honest service. I have been going here for over 20 years. Murphys has kept several of my cars on the road for well over 100K miles. Always straight with me.

To
Review №90

I was in and out quickly for my annual inspection.

Ti
Review №91

Well-trusted, high quality service that my family and I have been using for roughly ten years. Would highly recommend!

Jo
Review №92

Nice and close..nice to just drop off my car and pick it up whenever..Job is always done well! Thank You Murphys!!!

Ma
Review №93

Good and friendly service.

pr
Review №94

Very genuine, authetic service, joe is an amazing guy, only place i found in framingham that is really honest

Bi
Review №95

Fast and accurate service as usual. Highly recommended.

Pa
Review №96

Annual state inspection. Quick and effiecient.

Am
Review №97

As usual, Murphys Automotive did not disappoint, when I brought my 2004 Jeep Liberty Sport to them again this spring for its annual tune-up. After they do whatever it is that people who know cars do under the hood and below the cab, my 12-year-old truck drives almost as if it is brand new. With the age and mileage of my vehicle, the problems grow more serious with each year, and this time was no exception, and included a check engine light that would not disappear, and wheel rims that were so old and rusted, my tires could not stay inflated. Murphys put me back on the road safely in no time (the work taking just a few hours). And now I am good to go for another year in my old Jeep, and all for only about $200. They could have told me a dozen things were wrong with my Jeep, but instead they were honest, applied their experience and knowledge, and fixed the vehicle. I have absolutely no reason to ever want to have my car(s) serviced any place else except Murphys.

Wa
Review №98

The best company l see my life.. isnt 100% honestlyIm very happy to put my car company ✋

K
Review №99

Always get my inspection sticker here. Fast and professional

v
Review №100

Used to be customer., Front brakes and rotors replaced $300. +. Rotors wore out in 20.000 miles. pad wear indicators were showing pads were still goodslide pins were not greased, bottom pin with the bushing installed on top. pad brackets rusty .Logic would dictate without proper lube; brakes apply more slowly and abrupt . and they dont release properly and wear on the rotors. a Safety issue !!. I have mechanics experience .Have your brakes inspected every 7500 miles by a trusted mechanicI requested from Joe ceramic brake pads. they installed semi metallic that give off black brake dust ceramic dust is gray. 2000 miles I complained to Joe they were not ceramic he insisted and brow beat me they were ceramic.With him the worn brakes will be my fault if you have a problem with a repair you got there good luck .Another time I got very sick while my car was being serviced there. I had to call 911 ALSNot one of these fine mechanics showed any concern. When I returned for my car Joe did not even have the decency to ask how I was doing . what nice people

Information
4 Photos
100 Comments
4.7 Rating
  • Address:29 Water St, Framingham, MA 01701, United States
  • Site:http://murphysautomotivema.com/
  • Phone:+1 508-877-9670
Categories
  • Auto repair shop
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations