Not only do I use them for my personal dry cleaning but they also provide towels for the fitness center in the building I manage. Eric is always so quick to respond if there are any issues with either service. Ive also driven through the dry cleaners for clothes pick up and the staff is super friendly. I also believe youll find the price competitive.
I tried this cleaners because I had a coupon on my grocery receipt. They did a great job, and they texted me when my clothes were ready - ahead of schedule. Pickup was easy and the cost was almost half of my old cleaners!
Always do a great job and they drop off and pickup in our neighborhood. Even better.
My usual cleaners decided to close on Saturday of the holiday weekend and I really needed my suiting cleaned for the week so I gave this place a try. I was not disappointed. It is nice to roll through and drop off my clothes. Not to mention all of my items were nicely grouped and tagged with descriptions. Nice service too!
Always professional and do a good job. If there is a problem they fix it. Though rarely have had any issue. Tiffany is always great! Friendly and helpful.
They make it so easy to schedule pickups and they deliver my dry cleaning right back to me. Plus their prices are pretty consistent with traditional dry cleaners. Highly recommend.
WOW! I had been looking for a cleaner to trust my Queen Comforter and Shams with for a while. Well, I dont need to search anymore. My set looks like new, and the price was very reasonable. I am giddy with the results. I will recommend Martinizing Dry Cleaning on Cityview to my BFFs without hesitation!!!!!!
Love this drycleaners! The staff is friendly and helpful. My clothes dont come back with a chemical smell on them. Best of all it is drive thru so I dont even have to get out of the car.
Pickup/delivery of dry cleaning. Set schedule is very handy for my planning. My jeans are always starched properly, shirts also. Everything we’ve ever sent has been done properly. Staff is always friendly and efficient when we have to go in. Been using them for years without a problem.
Took eleven items to be pressed and to have our denim starched. Martinizing promised all items would be ready next day after 5pm. Turns out they sent all our items off-site to be processed and only one item was ready on time. We called on the second day at 11am and were told that all but one item was ready. Finally on the second day after 1pm we were able to pick up all items. My brand new sport blazer that I took in looked exactly the same (wrinkly) even though they promised it would look better so all they really did for me there was remove the store tags. On top of all that, they failed to starch my wife’s denim skirt. On top of not starching all denim as requested, they heavy starched the two jeans when medium starch was the agreement. will definitely not use this location again as it appears to be poorly managed.***Update - two days after this review was posted I received a call from Amy who presented herself as a manager. She offered to pick up the items that were incorrect to re-process them and also deliver them once complete. I declined as the clothes we bought were for a special event of family photos which were already done so we didn’t need re-processing. Amy then stated she would have the owner call us that same day to further discuss but we haven’t heard from them yet.
Service is absolutely amazing. I wish I would of had this service a long tine ago
Thank you for dry cleaning my daughter bridesmaid dress. The dress was ready in less than 24hours and did not cost much! The two employees were very friendly and professional. I will use this company again and refer friends and family.
The wash & fold service is a total lifesaver! They are professional, friendly, go above & beyond! Highly recommend!
Could not get my clothes right at all three times. I am done trying with this place. I will be going somewhere else. They arent even old! I have one that is brand new and you still couldnt even fix it. And what is this blue stuff on my shirt ?
This was my first time to try Martinizing Dry Cleaning and was impressed! It was super convenient because they picked it up no charge and delivered it back once my items were cleaned. I was worried because I had a sticky stain on one of my formal dresses, however I got it back and you wouldve never known it was even there!
Excellent dry cleaning and service!
I love this dry cleaning next to the car wash because it has a drive through. The ladies are super nice and friendly! The clothes I got washed and pressed were perfect for a wedding we are attending! Now I have a go to place by my home.
I love these guys, all the staff are friendly and helpful and they know me now, so when I pull up so I don’t even have to give them a name which makes me feel like a valued customer. All of the clothes are well cleaned and don’t shrink, I go every week and this place never misses a beat. I saw they are now offering a free pickup service which I’d like to take advantage of too. Keep up the good work!
They always do a good job, I like that they don’t mark my clothes with pins, they use an electronic tag instead. They even give you a discount with a car wash receipt, 👍🏽 👍🏽. It’s a bit hard turning into their drive thru if you drive a truck because there’s always a truck park at the entrance, I hope no one hits it, at least not me.
Noone would clean my faux fur jacket the didnt want to take time to do it or was afraid. However this guy did. I really appreciate him and how well my jacket turned out. I will definitely be switching all of my cleaning services to this company.
These are good folks.
A coworker of mine recommend them and Im so glad he did. Their quality of service will make me a repeat customer
Excellent customer service!! They were able to get not only my dry cleaning done but also my laundry done.
Very fast and friendly and quality service.I will for sure be a return customer.
They launder shirts for us and occasionally we use their dry cleaning services. Management is polite and very responsive to any issues that arise. Employees are pleasant and friendly.
I took my clothes because I had some alterations on Monday on Thursday my clothes were delivered to my house! So great, use app to alert you have a pickup! Love it love it!❤️❤️❤️
Our family staying in a hotel next to the service.We use their service to fluff and fold her laundry. Laundry came out perfect. Friendly and fast service.
Although my address was technically out of range, this store nonetheless went out of their way to earn our business. We initially inquired on pickup and delivery service due to the positive reviews, and the experience we had certainly made us see why. They even fixed an issue with the Martinizing app not taking the order because of our location. Had a comforter picked up on Friday and it was delivered outside our door, folded and bagged on Monday. Really impressed by the quality of service and professionalism. Highly recommend.
Took my comforter to a different dry cleaners first who did not get a stain out or clean it well. Once I took it here, they got the stain out and it looks amazing! I won’t be going anywhere else now.
The employees were nice and easy to work with. Great price for great dry cleaning! Be carefulWhen driving up because they blend in with the car wash place.
Great work and very efficient and pleasant customer service.
Great cleaners! Very convenient drive-through and delivery. Shirts are always immaculate.
Professional, personal, and on time with in shop and pick-up/delivery services in SW Fort Worth, Tx
They picked up from my home and delivered our dry cleaning right back to us. Great feature in the days of COVID to have, will continue using them no doubt about it!
These people are the real deal. I’m in the car business and time is of the essence for me when it comes to getting my suits and shirts cleaned and pressed. These guys are speedy, responsive, and provide a professional dry clean AND delivery service! Not home?! They have a LOCKER system for you to pick your clothes up from that your Apts pay for. It’s too easy to choose Martinizing Dry clean service! FIVESTARS! -Jason
Always does a great job taking care of our cleaning.
Best Dry Cleaning service I have ever experienced. Eric has a fine way of making customers happy with price and convenience. He also takes very good care of my clothes and delivers them in awesome shape.
Outstanding service every time I go.
Great friendly staff that does great quality work
Super friendly and fast service! Best in Benbrook!
I will say that Eric, the owner, truly cares about his customers. I had a few issues that he was willing to work on with my shirts and they are now perfect! I cannot say enough good about this dry cleaner. They are friendly, reasonably priced, good at what they do, and truly care about each individual customer. I’m so glad I’m still a customer here and look forward to being one for years to come. Thanks, Eric, and the whole crew! You folks are amazing! My shirts are awesome!!!!
Had a suit dry cleaned. When I got it back I could see the imprint and a slight color change (which the color was an easy fix) of one of the buttons. Other than that pleased with the result! Great price!
Everything has always been spot cleaned and washed/cleaned very well. However, the change of ownership (to Martinizing??) has been awful. The clothes don’t smell as fresh as before. I took a cotton bedspread which had a hot pink 1/4” sharpie spot on it. For 5 weeks I kept being told they were still working on it,; they had not been able to get the spot off yet.After six weeks they gave it back to me saying the spot wouldn’t come off. Looking at it, there was no sign they had ever even touched it. The tag said it was machine washable. I sprayed the spot with Spray n Wash. and washed it.The spot was gone. They had it 6 weeks, charged me $45 and I got it off with a squirt of Spray n Wash and some tide.
Martinizing of Cityview is definitely an upgrade over previous ownership. The sleeves are folded, the clothes are barcoded, so things like button repair are ensured to be fixed. Kayla does a very good job with the staff. Overall, a great job is done here and much improvement now.
It was awesome
Very professional and personable. Fast, reliable service. Highly recommend this location.
Everyone is always friendly and polite along with quality cleaning. Great job to all.
Customer service done right! Thank You
Staff is friendly and attentive, and drive through is efficient and convenient.Prices are fair. My shirts come back cleaned and pressed, and other items also returned exactly as I expect and have always been ready when promised. I drive past several dry cleaners to use Martinizing at City View and will continue to do so for my dry cleaning and laundering needs.
Im very impressed with the service at this cleaners. The staff is extremely friendly and very accommodating. Always greeted with a smile! The clothes are clean and pressed to satisfaction every time. I have recommended this cleaners several times.
They called Me to set up delivery because I was having issues making it before they closed due to my work hours! First class service!!!
Kayla is the best! She provides the best customer service and makes you feel like you are a VIP by taking the time to know you and your preferences. She is very friendly and represents the business well. Take care of Kayla!
Always well done and friendly. All ways a great job
Employees are very nice and the quality of work is wonderful!
Best Quality and incredible customer service! All around great experience doing business with this dry cleaners.
I have used this cleaners for the last 3 months after leaving two other cleaners due to service and quality issues. I can easily say the staff and quality of this cleaners is top notch. I love the drive thru service and each and every time they insist to load the clothes into my car for me. Great service in my opinion.
I have been very happy with Klassic Cleaners. Kayla is one of the nicest people you will come into contact with. We actually moved and were looking into the delivery service, but I actually enjoy seeing Kayla each week.
Always friendly staff, quick service and love the pick up/ delivery option.
Great Service. Love the 3 pants dry cleaning Special . Kayla and Tiffany are the Sweetest Girls. They have Great customer service ! Been going to this cleaners for years. Convenient and they have a Drive thru Service. Keep up the Good Work !
Excellent dry cleaners! Prompt, efficient staff!!A well managed location.
We travel a lot and appreciate good service. Kayla has been very helpful in getting everything cleaned and repaired quickly . Martinizing does great work and returns in 24 hours. Highly recommend.
Best dry cleaner in town! Quick, professional and always on time! Their delivery and pick up is top notch!
I love the staff and the prompt service we always get! Everyone is so friendly and happy to help! Have always had clothes come back in amazing condition! --E. McDonald
Amazing service, every time!
Thanks Kayla and Atiffany! Some of the most professional people I have ever met. You also get a discount if you get your car washed before. Pretty clutch
No problems great service
They always do a consistent professional job.
I do the home delivery service and it’s so great! It is so easy, they are always dependable and communicate when there will be any changes due to holidays, etc. I highly recommend!!!
I had a great first experience. I needed a quick turnaround and they made every accommodation to make sure I was taken care of.
Kayla has always been pleasant to my wife and I. Kayla has always given great advice regarding certain cleaning issues on our clothes. She is the best!
Always great and convenient service!
VIP status used to cut my bill drastically leaving our average $40-50. Now it is between $80-100. Unfortunately we are switching dry cleaners after using this location for 17 years. Prices went up dramatically & cost increase isn’t justified by a higher level of quality or service.
Been going to this location for years and the service has always been great! Kayla and the rest of the crew are professional and do a wonderful job.
There is nothing better than a drive thru Dry Cleaners. I have never had any problems with the quality work done here. Thanks for all the great service . Thanks Kayla.
Good friendly reliable service. Always responsive if i have a question or concern. Kayla does an excellent job. Would highly recommend.
Great services!! Deliver and pick up as well...any problems you may have are usually fixed and with direct contact with the owner..won’t ever change
Great 👍
Always On Point!!! Accurate, Professional, And Just Overall Great
Amazing customer service and response time, highly recommend!
Horrible services!!!! Picked up a blouse, got home and realize all of the buttons are missing and what’s worse m, they put safety pins and never bothered to tell me what happened. When I called to speak with a manager or the owner, I was told that they would replace the buttons at no charge!!! Don’t take your clothes here!!!
Always accurate. Friendly. Great job.
This place has new ownership and the team is fantastic! They clean all of my scrubs for me. Yeah no more ironing! With my crazy work schedule its great they have a drive thru and same day service!
Great service!!
Wow!!!! Went from the best dry cleaner I had ever used to the worst!!!!! I get all my clothes done to make sure I am covered for work - so I came every week for YEARS!!!! New owner and this place SUCKS now - very rude customer service, higher prices, and it just isn’t worth it anymore with better places within spitting distance!!!
Very good service. Cleaning was good.
I can always trust that our clothes will be back on time and looking exactly like we want them to. Kayla and the staff are the best ever, wonderful customer service!
Overall seamless experience with good customer service quality.
Always great, fast service and Kayla is awesome!
Heavy starch: check!With crease: check!No crease: check!Full service drive-through: check!Customer satisfaction: check!
Great service, great value. Keep up the good job!
They take great care of our garments and the staff has amazing customer service. Special thanks to Kayla and Tiffany!!
Excellent
Kayla always great service with a smile.
Pickup and delivery service is exceptional !!
Great cleaners.
Terrible job cleaning anything!! Very rude, they make you feel like they’re doing you a favor.
They pick and up deliver on time every time with a smile and greeting.
They continue to be more expensive?
Kayla and Tiffany are awesome!
After using the cleaners services for nearly a year(with great results) we had an issue with a rude counter person. I got so exasperated I asked my wife to come inside as my wife formerly managed several dry cleaner locations. Young lady was rude to her as well; to the point that we called later and spoke to the manager. The end result? One pair of slackss has a new hole in the leg, the seam of one pair of slacks is unstiched about half-way round, and a light burn mark is on the front of one shirt.Manager is friendly but apparently doesnt have control over the employees. (the young lady in question also appeared to be strung out )I would never trust them with my clothes again. And not for nothing I ALWAYS tipped the counter people at the drive through when I picked up my clothes. Great business; but sometimes they apparently hire trash employees to handle your clothes.