I pick up freight here often, and Ive been left waiting for 2 hours before. Ive been left waiting AT LEAST an hour on more than 3 occassions. Reading some of the other reviews, this is obviously something theyre not willing to address. Theres a woman who works on the docks, and unless shes working, Ill wait for at least an hour before someone will even acknowledge my existence. Shes always been helpful and very fast, but she cant work every shift. The amazing thing is, the security guard at the front gate calls and TELLS them Im coming, so theres SOME forewarning. Honestly, whats the point of having security call to the docks if theyre going to continue to unload freight and ignore the people that are there to pick it up? Its bad enough getting called to pick the freight up ASAP to just go down there and sit for hours. I hate coming to this location and will change my shipping to Yellow. I have to drive 30 minutes away, but Ill be helped faster and not ignored. Ive honestly never seen anything like this!
After waiting an hour to get my freight sorted I had to leave. This terminal has no concept of time and will leave you waiting in your vehicle forever. No professional courtesy and no common sense here. Moving forward, I will not be using Fed Ex freight due to my experience at this location.
Website helpful. Phone operator answered questions professionally. Package (220 lbs) delivered safely.
Shipped something with them a few weeks ago. The customer received it damaged with the bands on the pallet broken, and FedEx refusing to take any blame for it! And the kicker is that we would have to pay a $550 deductible through our freight company to get $450 back from them if we won... so wed lose $100 just to prove a point, plus all the time we would waste messing with them. We will never be shipping with FedEx again!
Have to say, Ive been working here for over two decades. I love my job and I work with some amazing people. That being said, I would definitely use FedEx Freight to ship my own personal things.
They were supposed to deliver it to the job by noon today that didnt happen. Was scheduled to pick it up this afternoon that didnt happen. They said they had 2 have a letter to pick it up that didnt happen.
Best shipping company Ive used so far!
Been there a couple of times and seems like they have their operations in order
What nice people! Always fun to do business with.
Ample parking took less than 3 hours to load after dropping trailer BUT watch out and get your load locks they dont put them back on their own.
Everything became alive around 2am.... Organized operation
Get you loaded on time. I was loaded early. Lots of construction in area and hard to navigate in, but that is not FedExs fault.
They were kind and considerate.
Did a great job on getting my freight
The people were nice and helpful. We were directed to the place we needed to pick up the order.
Small FedEx but all is good easy and easy out
Needs Saturday hours and later hours. Hard when you work 8-5 and live 45 minutes away to pick up freight.
Unloaded me an hour before my appointment and was quick doing it.
Nice shipper, and Faster
Fantastic company to work for. Great benefits and awesome atmosphere. Lots of great people.
FedEx Freight is a GREAT company to work for, especially the FTW Location. Everybody in that center was dedicated to the company and dedicated to your safety. All the supervisors were great, would recommend FedEx Freight FTW to anyone.
Everything was great except some girl I spoke on the phone with named Amanda . Very rude and unprofessional.
Exercise f for rf of 000055
I work here. Great place for young people to start a life
The while load is loaded on load locks and they Mack u in hook and wait like 7 hr ..need new menegmant soon as possible for the better USA. On top of it the superviser stole my 4 load locks I asked him absurd it he said beat it or else.... Plus my trailer is damaged I did not get mint I got hed aick now I have to go tru the insurance for the demages and stolen load locks this happened2 am 11/1/2013
Picked up farming supplies. Quick and efficient.
Good service
Friendly people!
Fast unloading
Great, amazimg customer service, good parkimg
Friendly & very helpful!
If you apply for a job they say full time...then you show up and its part time.And on and on...
Great people to deal with
Parts are late and they drive in my grass after I asked them not to.
Hard to find drop off all google info online was wrong, had to travel 10+ miles to find drop off for package
GOOD
I wouldnt mind working here
Great handling fast shipping
Professional
Ok
I park My truck here!
Awsome!
Great staff
Good folks
Great place to work
Ok
5star company
This place rocks
Great company
Management sucks
Attention quickly