They had our truck fora long long time. We knew it would be--all good there--but new transmission and exhaust and other rando things done--super nice people and so far absolutely no complaints on the repairs!! Just moved to the area and thrilled to find a good diesel mechanic!
Mark and diesel works always take good care of me. I’ve known mark for a while. His guys are all extremely nice, and they do good work. I use Diesel Works for all my diesel truck repairs for my business. I recently took my truck in to his shop for some repairs and he noticed something leaking from its last trip in, the guys took care of it with no questions asked. Highly recommended and honest company. They stand behind their work and have great customer service.
Best experience ever hands down. Would recommend diesel works to my own family and friends. Came in dropped my truck off with a humming noise an 3 days later they got my truck done ready to go even when parts were unavailable they still found them. Even when there own road was about to be asphalted an paved they made sure to do a great job an get my truck in next door parking. All so I can pick it up in time. Best customer service I have experienced hands down 5 stars is not enough.
These guys are amazing!!! I couldnt say enough great things about the experiences that we have with this group of mechanics. They take real good care of their customers and push our great work. If you are looking for a great diesel shop dont look any farther than Diesel Works!!!
10 out of 10 recommend every time! I LOVE! LOVEE my jeep and want to shout it from the rooftop!! In March, I got T-Boned by a drunk driver and didnt think I would ever get to drive my jeep again. Mark has gone above and beyond to get my jeep back in my hands and to make it better than ever. His outstanding creativity, awesome ownership and insane work ethic with this company has provided me not only to have my jeep back in my hands - which I thought would NEVER happen again - but also upgrading it to my dream vehicle and I could not be more gracious and thankful!! Thank you Mark and all of Diesel Works for my one of a kind, once in a life time jeep. You guys are fantastic. :)
They were professional and courteous from the onset. Very well organized and kept in contact during the week leading up to the appointment to have my 2018 F250 leveled with a kit. I forgot to mention to check my brakes, however they noticed the front pads needed to be replaced and called to see if they could do them while they were working in the area. Very honest garage.
I was recently in Fort Worth for a horse show. Three days before we were supposed to haul 16 hours home, my truck experienced a check engine light and some throttle control symptoms. On very short notice they were able to get my truck in for diagnosis and repairs. I was still able to keep on schedule for travel home and safely hauled my 4 horses with confidence that the truck wouldnt leave me stranded on the side of the road. I wish we had a shop with this type of experience and service close to my hometown. Really great experience with these professionals! I thought that the costs were also very reasonable for the repairs.
Best shop in Texas by far! Mark really knows his trucks and the staff is the best! 6.0 Powerstroke had a crank no start, mark found the issue in minutes! Had it fixed and got my truck back to me ASAP!
Hands down the best service in Texas. I was in a bind and these guys worked extra hard to fit me in and get my truck running in no time! Everything runs GREAT and the prices were exceptional! Office staff was extremely helpful! I could brag all day about the service provided! I 10/10 recommend Diesel Works!!
I would not take my Diesel truck to anyone else. By far the best places to take your Diesel Truck. Mark is vary knowledgeable, honest and reliable he will only fix whats need. They will tell you what you need and if you can fix it how to so you can save money.
They go above and beyond to get you fixed and back at it. Down to earth and knowledgeable people, they tell you straight about what you need. And more than happy to discuss any questions.
Wow .. my truck is a beast now. I had a ful performance package installed and can’t believe the difference . They did a great job. Highly recommend their ability’s.
Expectations not met. Was told when I brought my truck in it would be done in a week. Finally got it back 36 days later. Was told repair would cost $2k. I was charged $5k+. Was told when I brought my truck in that discounts were available for first responders, military, LTC, etc. Not true. I don believe that Mark and Chris, the owners, talk to each other. Mark told me everything when I brought my truck in but Chris is the one that called weekly to tell me how much everything was going to cost. I asked that all the parts being replaced be given to me when I picked up the truck. No parts found. Huge regret. Waiting to see if my truck is fixed. Time will tell. I was referred to these guys by a neighbor. After telling him what happened he said he wont use them again. Two customers lost. Customer beware. Youll likely have better luck and treatment elsewhere.
As a first time customer, I was impressed by the professionalism of the staff at Diesel works! I dumped 5 gallons of DEF fluid in my tank, and they didn’t waste any time working on my truck and getting it back on the road. They did a great job!
Great work. They take care of you. Had some warranty issues, they got me in and out quick with no problem.
Always great dealing with the folks over at Diesel Works. First time using my truck warranty and they got everything figured out! Truck is back and drives like new
Had a filter service and alignment done during our road trip. Ask for Mark or Chris. Both good dudes and knowledgeable about diesels. Solid guys, solid shop! See you next visit!
This is not the first place I have taken my truck to get work done. But it will be the only place I take it from now on. Great customer service. Very upfront about pricing. Easy to work with. Extremely knowledgeable and considerate of the customer.
Thanks Diesel works for getting it done right and quick and thanks for getting me home safe to California
VERY PROFESSIONAL TEAM, FOR DIESEL WORK!, THE BEST THANK YOU.
Great shop got things done in a timely matter
If you can’t trust your diesel mechanic, who can you trust? Love these guys. Always professional and I can trust they they’ll do a great job. Thank you Diesel Works.
Diesel Works is a very competent and reliable outfit that takes the extra care to treat every customer as a priority operation that must be done perfectly and as timely as possible…..!
Really satisfied with the work done, really kind workers there. My truck had been messed for a while now, but they were able to fix it. Thank you
Had def fluid heater replaced talked to mark very polite he answered all my questions about it got replaced same day very professional going back for brakes soon very pleased
Outstanding customer service, transparent communicators, stellar worksmanship.
These guys are AWESOME besides being one of the only shops open on Saturday these guys really know what they’re doing they fixed us up quick and got us back on the road and headed home I HIGHLY recommend these guys
Great experience. Excellent customer service.
Great place! For diesel needsInstall looks amazing
Finally a Diesel shop that is honest and has Integrity. I will be taking all my diesels to them and will recommend them to people I know thank you all for your help
I can’t say enough good things about this shop! They set the standard when it comes to customer service!! My truck had sat at automation NRH for over a week with another week to wait and the team at Diesel Works had me in and out in 24 hrs. Saved me over $900 dollars and have made a customer for life!! Don’t hesitate to take your truck in for anything you may need!!!
Diesel works did a excellent job at rebuilding the differential in my 2013 Tahoe. Another shop told me just my bearing were worn out but upon further inspection my ring and pinion was damaged. I’m so glad they caught this before I had more issues down the road!
They were nice and fixed the truck :)
They did a great job. Will def give them more of my business.
I called Diesel works at 8 am to ask when the best next available date to bring one of my fleet vehicles a 2016 ford Transit 350 in for a coolant flush and new brakes.I was told that they would be able to get to it today so i drooped it off at around 11 am. They called numerous times to update me on the progress,findings and recommended repairs before proceeding which i really appreciated.The customer service is top notch. As a Plumber,quick turnarounds on vehicle maintenance is crucial as when the service truck is down it cant generate any revenue.The mechanics flushed my radiator, replaced all the coolant, replaced all brake pads and the rotors on the back as well.The job took about 5 hours to complete and i was able to pick it back up by closing time the same day. The repairs totaled just under 1100.00 and im extremely satisfied with their work and service.As a service plumber i can fix almost anything but i let the professionals do what they do to my vehicles !!
Mark is awesome at what him and his team do they are the real deal I will always take my trucks to him
Mark and his crew pay attention to detail, and get things done on the time frame given. This is the only place I take my truck. Awesome service
Great work, fast, courteous and good prices.
The worst shop we have ever been. DO NOT GO HERE!!! They removed good part from my car saying that it was bad. I bring same part that they removed to the dealer, puts it back, alignment, tire replacement and truck is fine. MISDIAGNOSED!!! They are liars and not competent in their job.Be careful!!!
Excellant service, truck drives like a dream, Thank yall.
Mark, Chris, and the team at Diesel Works always provide professional work. I have trusted them with my 2005 F350 and will continue to go to them for mods, upgrades, and repairs.
I took my truck in to have the hubs, CV axles and a wheel alignment done, they had the hubs and CV axles done the same day. Went back for wheel alignment today and they did an awesome job, truck handles like it did when it was new. I highly recommend this shop.
The guys and girls at Diesel Works are nothing less than awesome, very friendly and their work is top notch! I came in for a water pump replacement, turbo cleaning, and fuel sender boot replacement on my 6.0 Powerstroke and its drives like a dream again! I will definitely be coming back to Diesel Works, I cant thank them enough!
It’s always a daunting experience trying to find a reliable mechanic. We’ve been to this location three times so far and they seem to be fair in price and are honest. We had work done on my husbands truck and the part failed 4 months later. We brought the truck back in they identified the manufacturer did not install it correctly and quickly took care of the problem with no charge. We will continue to go back.
If you want a quality expert working on your diesel then go HERE! I am very satisfied with the work, price and follow up. Nuff said!
Professional Work and Outstanding Customer Service!09/26/20192000 Super-Duty 7.3L PowerstrokeMy wife and daughter were out in Fort Worth at a horse show all the way from Oregon. They had charging/battery issues the day they were supposed to leave the next morning. Made a call to Diesel Works, spoke to Mark. He was able to get them in first thing the next morning with a new alternator, they were and out in a couple of hours and on their way. Professional work and great customer service!Thank you, Mark & crew!Diesel Works is on our list! If we ever need the service in the Forth Worth area, we know who to call!#dieselworks #fortworthdieselservice
Have got 3 of our families trucks worked on there for almost two years now. they are our go to, always treat us like family and are just super nice in general. will never go anywhere else.
I was having performance issues with my 2017 Ram Cummins and I took it into Diesel Works. Mark was very knowledgeable and thorough with diagnosing the issues I was having. He stayed late and got my truck running better than ever by the next day. Highly recommend this shop.
Just passing thru the area and they took the time look and explain things about my truck. I highly recommend this shop and would really feel comfortable having them work on my rig. I listened to a very pleased customer on his way out of the office. Thanks for your time this morning. From Colorado
I like the way they let you know what’s wrong before they continue working on the vehicle and take the time to do an inspection prior to working on the vehicle this is my second time and will continue to due business with them.
Did a real great job fixing my Ram 2500 runs better than it did new...tnx Mark ..
They do great work!!
I brought my f350 to Mark for an oil cooler replacement. His quoted price was more than $1000 less than others. He found the turbos were shot as well. I am not surprised since I have a 2008 6.4. Their parts prices were a little higher than what I expected on the turbo but Mark was very, very fair on the labor. I had a exhaust leak after the turbo install. Mark correctly diagnosed it and fixed in quickly and reasonably. I would highly recommend Marc and his team at Diesel Works.
Great place of business staff is friendlyThey repair my f250 truck last week drives like a new truck
Mark is a great guy. He sat and talked through tuners with me. Gave me a lot of information to make the best decision. Ill be back.
Thank you for getting us back on the road. We asked for a complete inspection of the vehicle. Within a week and 1/2 we were back on the road and rolling. I am so thankful to Mark Buck for referring us. Thank you to Mark and his team for taking care of us. Team is very professional, knowledgeable and friendly. You will be our preferred shop, and a referred shop.
Pros: Quality work, knowledgeable about products they were selling, & work was completed in a reasonable amount of time.Cons (and reason for the two star):- Had to discuss multiple times what work was going to be completed on the truck, felt like they didnt keep track of what truck was get what work done to it.- Due to the above issue, I did not end up getting installed what i had paid for. (Muffler was not installed on the aftermarket exhaust as requested, the truck was left in a different tune setting than requested upon delivery, stock exhaust system was hacked up haphazardly instead of disassembled as discussed)Would not take my truck there again for diesel repair work and will not be recommending them to any of my friends or co-workers.
Mark and Ace are worth their weight in DIESEL! (Gold) think 2006 prices.. This team (MECHANICS INCLUDED) has been able to do what other shops have not been able to do. My truck was in a coma, close to the edge of eternal sleep according to other shops, these guys not only brought her back but made her STRONG A. F! The bill was Stiff but worth every cent! You get what you pay for, this team works for a living and they prove it daily.
I took my 7.3 powerstroke to other guys and nun . I brought it to these guys and in less then a month they fixed it also brought my LBZ duramax here they fixed it in a flash thing runs A1 pulling 22k everydayHighly recommend this guys great customer service also .
Fantastic service!!
I have always received straight forward answers and great service. Matt is always available for answers when needed. I have serviced both of my trucks with Diesel Works for the last 4 years and I wont take them anywhere else.
Mark, the owner is a very honest and thorough diesel chief. My truck was in had shape having and mark correctly diagnosed it and fixed it. Hes a guy who will shoot straight with ya. Hes a self starting business owner with a growing business. They doesnt happen by taking advantage of your customer and not fixing the problem
Just took my truck in for some maintenance, mark and his team did a great job. Great customer service, and great communication and turn around time. Hands down great Experience.
Great people with great service. They always give an honest answer and have been awesome to work with. Very knowledgeable. We have taken our fleet of work trucks to there for years.
Diesel works is best diesel shop around. I have been several shop and diesel works beat them hands down. Very friendly and professional place
Took my truck to get a diagnostic, and they went though the whole truck from front to back. Got an honest estimate and explanation for everything. Great Customer Service!
Mark and his team at Diesel Works have always taken care of me! They’ve pulled through on some big jobs for both my commercial Ford F650 and my personal Dodge 3500. Prices are fair and turnaround time is reasonable depending on how big the job is. Mark has always been honest with me about diagnosing my trucks, instead of just throwing parts at it. I would recommend them to anyone.
Great place to bring your trucks. To no matter what’s wrong with them they can get the job done also. They recommend the best possible way to fix and upgrade your vehicles
Had an extremely bad exhaust leak on my truck to the point where i was driving with my windows open in this cold weather. I had to find somewhere fast to repair my truck as this is my only vehicle. Being a single mom with a little one in the back seat, Mark explained the dangers of my situation. He advised me to head to his shop as soon as possible. Mark gave me a reasonable quote and the parts would be delivered the following day. I was without my vehicle for a few days but it was worth the wait. I will absolutely recommend this shop to everyone i know.
Been using these guys for more than 3 years now, and love how they treat my vehicles. They care for them as if they were their own and always have done exceptional work. Reasonable prices, great service, and honest. Definitely recomend to others.
Marc went above and beyond for me. Great customer service all around and took the time to explain what he was going to do and the things I needed; then answered all my questions. . Every staff member I spoke to was polite and helpful as possible. Ill be recommending them to anyone I know that needs diesel work.
Excellent service, had my oil changed and it was fast! we decided to go ahead and do fuel filters and they already had them in stock. most places you have to wait for the zone to deliver them. we discussed some improvements to make to my truck and i cant wait to go back and improve my fuel mileage.
If you Value your life DO NOT let these guys work on your vehicle. I took my diesel there to have the steering gearbox replaced and the transfer case. For starters they were ridiculously overpriced. I wound up running my own parts and found my own transfer case (fully remanufactured and warrantied) so that I could save $700 off of what Marc wanted to charge me for the same rebuilt transfer case.Also, after they turn my truck out with the steering gear box replaced I found that the tie rod end where it connects to the pitman arm was left completely loose. Had this not been discovered I would most likely have had a complete steering failure while in motion which could have led to deadly consequences.Please take this to heart and find a reputable mechanic and do not put your life in these guys hands.
Have been taking my vehicles in for service over the past few years. Very professional shop environment, they always take care of my vehicles and put them out as soon as possible, The staff and techs are always very nice and polite, always answer my questions I have about my vehicles. Would highly recommend trying them out!
Excellent service
We take our large delivery truck here for everything. GREAT service and will not go anywhere else. Mid-South Metals appreciates yall very much!
Great company Great Work & Highly Recommended
I took my truck to 3 different shops, one of them was a Ford Dealer. None of them correctly diagnosed what was wrong with the truck. Mark spent time with me going over the complete scope of work for the repairs. After I left, they communicated with me about how long it would take to finish the job. After completion of the work, the truck has never run better. These guys at Diesel works are honest, and the most technically sound diesel mechanics I have ever met. Nothing less than OUTSTANDING! is how I would describe the process.2005 Ford F250, Head Studs, EGR Delete, Coolant Filter, 4 Exhaust.
Awesome people here at Diesel Works! Funny, knowledgeable and i got a free hat. I recommend 100%
This is by far one of the greatest shops in town. Every time I take my truck in for service I get treated like family. Thanks diesel works for great service
Got my F-250 an oil change here for a really good price! Definitely cheaper than most of the shops I called, and the techs were informative. Well come again!
Great Shop! I brought my truck here not knowing anything about the issue, and Mark took the time to explain to me in detail the issues on my truck, and took very good care of me. Highly recommend.
Had to wait for a salesperson for over 20 minutes and he let me know that the best way to start saving milage on my diesel would cost somewhere between $2800 - $3200. The salesman did not offer any starter options or anything of that nature and seemed to want to get rid of me so he could go back to doing whatever he was doing.
Guys are very professional and very straightforward. They worked with me on everything. Mark is a very Kool guy. Recommend this place for sure ! Coming back for any diesel work needed.
Diesel Works is FAR superior to all the other diesel shops in the metroplex. Mark is honest, outgoing, FAIR, and the work that comes out of Diesel Works is impeccable. I was quoted $2K just to pull the heads off of my 86 F-350 at another shop. Not including diagnosis, new heads, gaskets, and the labor of putting it all back together (another easy $1.5-$2K). All in all I paid a bill FAR cheaper than 3 other reputable shops had quoted. Diesel Works always sought consent before they did any work that needed to be done or preventative measures, and explained every step along the way. No surprises. Diesel Works will continue to have my business in the future!
Running a hot shot company isnt easy when everyone wants their freight yesterday. So when a truck breaks down and I need it fixed fast and correctly, I always depend on Mark and his team at Diesel Works to get back on the road, making money and keeping my customers happy. Thanks yall!
Great service & staff!
I took my Dodge ram 4x4 to Mark at the shop and had a lift installed, the guys in the shop are very professional and done a wonderful job. Everyone in the shop is very knowledgeable.
Brought my R2500 in for some electrical issues and luckily they were able to figure it out. I appreciate the honesty and information I received about my truck. Definitely will return.
Quality work Friendly staff The only one that will work on my truck
These guys squeezed me into their busy schedule when I was having fuel system problems 4 hours from home. Super professional and nice and had me back on the road in no time. I would highly recommend these guys
Great work great service very nice people.
These guys are awesome honest about what you need and do a dang good job. Yall have made a customer for life
I cannot say anything but great things about these guys Jeremy and Mark you guys are great I did not have faith or trust anyone to work on my truck and I took a leap of faith and let this team work on my truck and I am glad I did. People I was under a tremendous amount of stress about this truck it literally is everything to my company being that it is all I have I had to make due and work out of a c10 short wheel base 77 model pickup for a week until they cld get to my truck. I was being impatient and wanted to take my truck to someone else I am so gad I left it there
Absolutely wonderful to work with! VERY honest good bunch!
Extremely knowledgeable and always friendly. They are the best in the DFW area for any of your diesel needs..
I used to tow trucks in for them to work on. I was with three different towing companys during that six year span. Diesel works is the only shop in my 6 years of towing I have never towed a customers car truck or 18 wheeler away from there mark will fix it if he doesnt know how he will learn how smart man but the only real reason besides the exelent work fair prices and honest employees is his sister the receptionist. Sorry mark shes hot and fair warning to everyone. Mark is a very protective brother lol think she may have gotten married by now but had to post this review from BLUE