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Low Rate Towing
5128 E Lancaster Ave, Fort Worth, TX 76112, United States
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Low Rate Towing

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So
Review №1

This company is very professional and reliable. I called and in no time he arrived and towed my vehicle to where I wanted. Rate was great and I will definitely use them again.

ta
Review №2

Completely unprofessional!!! The driver blocked our driveway to the street and refused to move until he was done. I would understand if he has the car on the bed but he wasn’t even hooked! I asked for his TDLR license which he is required to show upon request and he is required to have while he is towing! He stated that he did not have one! He was extremely rude and kept cussing at me for no reason and he wouldn’t let me leave to get my kids from school!Why would y’all hire someone who doesn’t have the correct license!! With that being said why hire someone who doesn’t do a 4 point tie down as required by the state! I know the laws and since I was forced to wait I did watch him work!This little tow company is a joke! Watch out people they might be cheap but they are not equipped nor license to tow!

Da
Review №3

Wonderful experience. Courteous gentleman. On time. Very appreciative.

Da
Review №4

Called and received a great quote on an emergency tow & got there fast ! He was very good & handled everything so professionally & in a great timely manner. Definitely recommend & will use him again !

Br
Review №5

This was unknowingly the second time my family has used this companys service.!Gave a perfect price for towing.Called 5 different companies & all were charging up to $200!Arrived as soon as I called.With no doubt I personally recommend this company to any&everyone I know!

Al
Review №6

The driver from the towing company was very helpful to me, I was stuck in the drive through when he got to where I was, he checked to see what was going on with the car he recognized the problem, fixed it and I was able to drive the car home, I really appreciate his help, THANK YOU

Da
Review №7

Absolutely hands down the best professional experience the first and second time using Low Rate Towing!! Definitely my first and only choice from now on. Save yourself the headache and call LRT! Fast. Professional. and the BEST price around! Thank you!!

St
Review №8

He was very professional for a great price and got our car home

Ag
Review №9

This company exceeded my expectations. They were on time and very professional and affordable.

T
Review №10

I couldn’t Thank this towing enough, I was at work couldn’t leave My Wife am kids was out my wife car had completely shut off (Dodge Charger ) while driving, we called to see if they could come out The Driver said 20 minutes an was there within 15 minutes or lesser which made a big difference because they were semi hot due to car shutting off, Driver got there gave my wife a boost (Obviously the battery wasn’t the problem) but then gave her a Deal on gettin her car to a shop to a local shop he knows of, an to topp that off he called one of his great Uber co-workers to give them a ride because My 3childen an her wouldn’t fit in the tow truck, The driver took The car to the shop an I was 30 minutes a way we went to the local shop right when I got to Her, I’m very Thankful, Thank you for your kindness an taking care of my family before I could get to them .I would definitely be keeping this company in mind .Thank god for the caring !!

Cr
Review №11

We were stranded and our car wouldn’t budge. Sly answered immediately and came out to tow our car. He even recommended a mechanic shop of ours didn’t work out. I recognized his accent from the islands. Some reviews have mentioned him being unprofessional on the phone, but his accent might give you that vibe. When he showed up, he had a growing smile, and he did a great job towing our car safely.

Di
Review №12

This Company is very professional! Theyre prompt!! I use them all the time for towing & I Highly recommend their services!!

TT
Review №13

He was Very Responsive an came right when he said he will come, answer the phone an Text messages properly. This is actually my third time using this company, Very Very cheap compared to the other towing companies, Last week he towed my car an came back this week to help me get it to the shop, he accepts cash & card I paid with both, I will definitely be reaching back out to him if I need to I feel very comfortable and trustworthy with him, He transfer my vehicle safe and promptly .

Fo
Review №14

Out grocery shopping with kids, and I locked myself out the car. Low Rate showed up within 15 minutes. My groceries weren’t ruined, and my kids didn’t notice what was going on while we were standing outside. Service was quick, and the man who helped us was very kind.

ev
Review №15

The male person who answered the phone was inpatient, and acted as if I was wasting his time by asking questions about towing service. His attitude toward me was disrespectful and I went with another service. I had previously read about negative phone response in review. I still wanted to give this company a try. However, I would NEVER give my hard earned money to a disrespectful company attitudes. Supporting a business in my community did not work. I went outside this area to get the professional service that I needed. Phone etiquette goes along way. Smh.

Ma
Review №16

Called around 5:30 PM. Was ready to do it immediately. Really good price. Showed up within 45 minutes. Really knew what he was doing. Got hooked up quickly and met me back at my apartment in good time with no issues. Will use again. Highly recommend.

os
Review №17

Fast, reliable and way below market price.

To
Review №18

I will definitely use them again...really nice guys

Fr
Review №19

The guy even called me prior to heading over as requested. Great customer service. Much cheaper than everyone else. Straight off the bat, no need to haggle like you would with the other places to get a decent quote.

Ma
Review №20

Great price for a late night tow. Thankful for the attention to detail, and didn’t scrape the bottom of my car (it is dropped). Highly recommend.

Ce
Review №21

Always on time, very polite and very helpful. I’ve used this service 3 times and don’t have any complaints. Great rates as well. Keep up the good work guys!

Se
Review №22

Guy was great when out the way to make sure he got my truck unlocked!. Would highly recommend

Ce
Review №23

Great towing company came right on time when I needed him too no complaints or nothing and very nice respectful man. Prices are very reasonable.

Ya
Review №24

Best towing service in town. He was fast and professional.

Ya
Review №25

Best towing service in town. He was fast and professional.

Fr
Review №26

To be honest I asked for something over the top in regards to moving one car to get another. He quoted me a great price to do it and made sure that everything was done professionally. He also sealed with my rude car dealership and in the midst of all their confusion made sure it got where it was suppose to. Thank you for dealing with my extra and professional getting it done

Tr
Review №27

Fast and affordable service! I would definitely use them again.

Da
Review №28

Called on a early weekend morning. He got to my house quick. He towed the truck to the dealership, but when the dealership would not service the truck he graciously waited and took it to a second location. Thank you.

ka
Review №29

Service was excellent! He arrived quickly & the price was phenomenal!! Thank you so much for your help

Vi
Review №30

I am very thankful and pleased with the timely service and reasonably affordable price given. Other towing svcs had waiting lists, wouldnt answer phones and had to leave messages, and their prices doubled on Sundays except for Low Rate Towing. Very professional and quick to respond- definitely on my emergency all list.

te
Review №31

This was my best expierence ever dealing with a tow company price swere reasonably set of course i hope to never need one again but if i do im definitely calling sly at low rate towing

An
Review №32

Great service all the way around with great prices. I will recommend to all.

At
Review №33

Very good service. Came in a timely manner and had the lowest tow rate from all the tow companies near me... Highly recommend

Da
Review №34

This gentlemen had prompt & affordable service. Very professional ........Thank you sir!

An
Review №35

Quick and easy vehicle pickup and the price is beyond reasonable for a tow.

T
Review №36

I’ve used this tow service for Seven years, on multiple occasions, multiple cars towed! Great Service and Efficient!

Ni
Review №37

Best tow service Ive ever used. He showed up quick and ready for the job. Prices were half of what everyone else was quoting!! If you need a reliable tow service CHECK THEM OUT!!

bt
Review №38

☺ the man was very helpful and on time. He did not charge me a arm and a leg. Very good place. Thanks for the tow and the shop you took it to save me a lot of money thanks low rate.

Jo
Review №39

Good service at a good price

Dr
Review №40

I had called another tow service first, and they brought a truck that wasnt capable of towing our high-top E350 van. Low Rate was my 2nd call. They told me theyd be there in 40 minutes, and they were on scene exactly 40 minutes later. Within minutes, the van was on a rollback, headed to the shop. The driver skillfully put the non-running van directly on the shops 4 post lift from the back of his truck. A very positive experience.

Ty
Review №41

Great service helped me get off the interstate shoulder quickly and safely. Got my vehicle and me to a shop within 30 minutes. Thanks.

Su
Review №42

Very good prices and hella great services. And very professional

La
Review №43

Tried calling to get a tow truck and all he could say was that he didn’t have anything available and then told me to have a nice day and hung up on me

Ke
Review №44

I am 8 months pregnant and my car engine light and battery light came on causing my car to slow down almost to a stop. I called Low Rate and they came to help in less than 25 mins ! I really appreciate the assistance!!!

R
Review №45

Arrived very fast, very efficient and nice guy. Great prices too. I will definitely call them again if I need a tow.

Fa
Review №46

It was super I will be your costumer for life and my family as well

Va
Review №47

The most ridiculous service I have received in my life. The operator was very rude and unprofessional. I do not know why they have opened a business if they do not want to work for it.

To
Review №48

Great service and affordable price. Expect to wait a few days for repair but worthwhile.

Ki
Review №49

I wish Id read this review before calling these people. I called at appx 10:20 PM and after giving the address of my sons stranded car and my home address was given a fee of 100.00 and told he (the driver) would leave in about 40 minutes to an hour. My son called back at 11:50 since we hadnt received a call yet and was told he would be there in 30 minutes. My son went to the location which took about 30 minutes then received a call at 12:45 and was told by the same person (man) hed spoken with who said it was nearly 1:00 in the morning and he wasnt going to go that far. This place is without a doubt the WORST and could care less about people or their safety. Instead of Low Rate they should change their name to Low Quality.

Je
Review №50

Excellent service

Ke
Review №51

Today was not my first time using this service and i will use them for all my towing needs in the future...he was where i needed him to be within 15 minutes just as he said and i was also loaded on the truck then paid and given a receipt in all of about 10 minutes...very efficient!

Ji
Review №52

Idk about the towing...but the tires...the family that does them...very nice & helpful...I got 6 good used tires for $180!

MG
Review №53

I had a doctors appointment and went out to leave and my car wouldnt start. I called Low Rate Towing and he came right away and started my car. He was very professional.

De
Review №54

I had our family car towed when it would not start. I told the driver to wait for my son and I to push the car to a level place on the street, and to pick it up from the front, because if he picked it up from the back it would damage the front end. This is a Saturn 4dr sedan. Those who know this car will know that it is higher on the back end by design. Because the cars front bumper was over a curb at the time, it would catch on the curb and pull off the front bumper. But he pressed and would not give me space to move the car to prevent this from happening. He did begin to rip off the bumper, and we screamed and he finally stopped. He put boards under the wheels and got it on the truck, but he refused to produce insurance papers, I called the police. The man was belligerent and even refused to produce insurance papers when the officer asked. The police had to escort us to make sure they tow driver did not try something in addition. He is under-insured. His insurance company says he does not carry sufficient coverage. Do not use this company. The tow driver was only 2 months in the US, as I found out in discussion with him. Completely careless and incompetent.

Ka
Review №55

The guy who answered the phone is rude and hung up in my face. Save your self sometime and find a more professional company.

mo
Review №56

Very professional. Came in a timely manner and gave me a reasonable price.

Ru
Review №57

Sly da GUY! HE TOWS GR8! HE IS ON MY QUICKDIAL WHEN IN TROUBLE! ALWAYS THERE4ME!

le
Review №58

Horrible customer service. The gentleman told me he would charge me $200 to tow me 5 minutes away because of the time.I wouldnt recommend this company to anyone

Rj
Review №59

I called to have my vehicle towed to a dealership, I was told they would be at my apartment complex in a hour. Two hours later i call and ask if they are coming he says yes im on my way..I resend my address information and maybe 30 minutes later still dont hear from the company. I call back to reschedule due to the fact i had to leave the house and my gf had to leave to work and he rudely repliesfind someone else I was very shocked they would treat a customer like this and not meet the appointment time. I am glad i didnt get my car towed by this company they seem to not take customer satisfaction serious and most likely will handle the car unprofessionally. To sum it all up find another towing company these people are very unprofessional, dont speak fluent english, very rude, bad communication.

My
Review №60

The owner of this towing company was very unprofessional. Only towed my car 2 miles and it was $70.00. A total rip off and he was very rude. I WILL NEVER CALL THIS PLACE OR RECOMMEND HIM TO ANYONE ELSE. HORRIBLE EXPERIENCE

er
Review №61

Riding with homeboy right now and already glad I called him over the others. His english isnt great but why not challenge the language barrier?

Ma
Review №62

This place SUCKSI called the guy because his address is close to where my truck was (nneded a tow from fort worth to mansfield)- He didnt speak english!- I gave him address, he said he could not help meWTF?

Er
Review №63

Good service for me. However didnt get the 10 percent discount when i mentioned the website.

Lu
Review №64

They are super rude its not to help you its what they want to do the guy literally said i dont want to do that when asked to do a tow he was gonna get paid for !!!

ly
Review №65

Awful customer service The guy barely understood any English which caused poor communication was not on time and drag my bumper I do not recommend this company

Ga
Review №66

They suck I called to ask if maybe my vehicle was there man sad I dont know nothing about that and hung up. Very upsetting no help at all I dont even know how they even have service.

El
Review №67

Top notch service

Ke
Review №68

The only do good service.

Go
Review №69

This is for the towing only. The mechanic business is separate and ran by other people. I’ve never used the tow but the mechanic is great.

Ma
Review №70

Called and was immediately told they were unavailable before I could even ask or give details, though the operating hours posted are 24.

Br
Review №71

Luo is one awesome mechanic!

Sa
Review №72

Rude and damaged my car. I would never recommend this service to anyone.

Ru
Review №73

If you guys want terrible service this is the place to go.

Ci
Review №74

Fast and simple

Se
Review №75

Good service

Ca
Review №76

Rude

Na
Review №77

Convenient and fast service!!!!

Information
21 Photos
77 Comments
3.9 Rating
  • Address:5128 E Lancaster Ave, Fort Worth, TX 76112, United States
  • Site:http://lowratetowing.com/
  • Phone:+1 817-401-4700
Categories
  • Auto wrecker
  • Towing service
Working hours
  • Monday:7am–10pm
  • Tuesday:7am–12am
  • Wednesday:7am–12am
  • Thursday:7am–10pm
  • Friday:7am–10pm
  • Saturday:7am–10pm
  • Sunday:7am–10pm
Highlights
  • Black-owned:Yes
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