user
4 Wheel Parts Off Road Truck & Jeep 4x4 Parts
3421 Brandon Ln, Fort Worth, TX 76116, United States
Appearance
4 Wheel Parts Off Road Truck & Jeep 4x4 Parts

Comments
pd
Review №1

Everyone was helpful and stayed in constant communication, I wish I had more things I wanted to do to my truck. Kyle my sales associate was on point! So added this bed cover today 9/23. Google wouldn’t let me add another review, but once again everything went great!

Ch
Review №2

I worked with Doug Holleman to find new tires for my 2011 F150. Doug has been awesome to work with and spent plenty of time helping me find just the right tires. Doug was friendly, easy to work with, and did a great job in explaining the differences between tires that Ive been looking at. I bought my current tires from 4WP in 2016 and will continue to do business there because of the friendliness and knowledgeable staff.

He
Review №3

This place is amazing!! Doug Holleman provided me great customer service, and the parts guy Wally (I believe that’s how your spell his name) was great to chat with!! It was just an all around great experience, I won’t be going anywhere else. I love my new Tonneau top!!

Ch
Review №4

Purchased an awning for my Jeep ended up getting one that was to long and would end up looking ridiculous if I put it on my Jeep. I contacted Doug Holleman and guys at this 4wheel parts explained the issue and they jumped on it found me an awning that would fit and got it to the store the same time as the original order would have arrived. Doug and 4wp team was extremely helpful, polite, and knowledgeable I found my new home for service and upgrades. If your looking for anything 4x4 related,lifts, or just oil changes these guys can help. I recommend there service to anyone!

Co
Review №5

Very friendly and helpful guys at the sales desk. Helped me find what I needed and couldnt find after hours of searching myself.

Re
Review №6

Just bought brakes from 4wp. They had the best price on the brakes I was looking for and Doug was very helpful.

st
Review №7

These guys went above and beyond to help me out with my tire purchase. I could not find anywhere in Texas that had the tires I needed. The team in fort worth had two, and found to in California. While being delivered the two from California were delayed due to truck issues. Knowing I had to drive 4 hours to get these, and I took a day off from work for the purchase as well the team located tires from another vendor and made direct arrangements to make sure they were here in time.The original order still would have came in, just late. But they went on their own and found away to keep their word on when my items would be here.Joe had worked with me for close to a week trying to locate different tires that would fit my needs, and in the sizes I needed. Doug and the team worked with me in store to answer all of my other question on installation, as well as answering all of my many random part questions that I had come up while I waited for me Jeep to be finished.Easily going to be my go to home location for Jeep parts and accessories rather than buying on their website.2019 Jeep JL Unlimited37x12.50r17 Maxxis Creepy Crawler TiresSteven

Br
Review №8

These guys are awesome! They went above my expectations with customer service, expertise and work quality. My truck rides smooth and looks great! I will be bringing my truck back for more upgrades. Thank You 4WP!

Ch
Review №9

Absolutely amazing service. These guys were super helpful, took care of me quickly, and answered all my questions. The service was quick and detailed. Will come back here for any of my truck needs

We
Review №10

For the most part a good experience. I did have some problems with a part that was the fault of the manufacturer not theirs. And they are going to make things right and honor the warranty. Never the less Im out time and money on labor costs not covered by the warranty. If I would have had them install the parts then there would have been no problems. So all in all I can not actually complain about them or their service about my experience. Every business no matter what it is will have bad products due to manufacturers error or negligence. With no fault on the seller nor the one purchasing the product. More so now than years ago. Its a shame, but it happens!

Bi
Review №11

People there are nice. But, does this store have anything in stock??? Im not sure they have any inventory. I just picture a storeroom full of empty shelves in the back. I guess they just want you to order everything online and come pick it up. Might as well get stuff off Amazon and have it at my door tomorrow.

Cr
Review №12

Great experience at Fort Worth 4WP. Service and knowledge of products was very good. Doug knows his business. Will recommend to anyone looking for maintenance or upgrades on their 4WD.- Craig

Ka
Review №13

Doug Holleman was very helpful and took good care of us during our visit to 4-Wheel Parts! They were knowledgeable, honest, and had great prices, too! Will definitely be doing business with them in the future!

Jo
Review №14

4 Wheel Parts of Fort Worth did a great job installing Pro Comp lift, wheels, and tires on my 18 F250. If you’re looking to get a lift this is the place to go. I would like to thank Brenner McDaniel for great customer service.

An
Review №15

Ordered 33” Toyo Tires and 17”Bronze Fuel Wheels for my 2017 Jeep Wangler!! So awesome!! Exactly the look I was wanting. The guys there helped me pick out the right size of wheels. Super happy! Great work! Very Knowledgeable! I will be back for all my Jeep upgrades!

Ro
Review №16

This place is awesome and the team up front are very respectful and courteous. They did the work in a timely manner and they have loots of cool stuff. Definitely recommend you visit.

Ni
Review №17

Not only have I had exceptional customer service over the phone with guys like Doug, but I have also had top notch customer service in store as well. All around great group of guys with a ton of knowledge. I had an online order that had a wrong part. When I went in to pick up part of my order, it was a breeze getting that wrong part cancelled and the right one on order. Couldnt ask for a better store!

Bo
Review №18

These guys know their stuff. They’re always friendly and courteous. This place is super busy and a little pricey, but they’ve always worked with me on parts pricing, and I have never had any issues with their work. If you can, go talk to them in person. Their phones ring off the hook!

Mo
Review №19

I came in on Saturday, just purchased a Jeep not too sure what I want to do yet but there was a gentleman named Mike D., he was so courteous and knowledgeable and took so much time with me to weigh my options I am totally coming back to buy with him within the next couple of weeks!!! Love it here!

do
Review №20

The gentlemen working at 4wp were honest and able to work within my budget i recommend them 2 of my friends before leaving the shop adk for doug holleman hes a good guy

Mi
Review №21

Knowledgeable staff! No nonsense! Honest advise! Thanks fellas! - Mickey

Jo
Review №22

Had soft top,shocks, and tires installed. Happy with it all no complaints

Mi
Review №23

These guys were great! Made my Jeep look even better! Super friendly and helpful. I learned more about my Jeep from them than anyone else. I’m coming here for everything! Highly recommend!

wi
Review №24

Unfortunately will have to rate 2 stars mainly for customer service. Techs seem to have done a decent job. I got about 4 different quotes for a leveling kit from different shops. This shop had the best quote and I thought the reputation of the company would suffice. Install went fine and was happy with the price and install until I arrived back home to find they didnt put the whole kit on. SMH. Called to find out why. Was told the price I was quoted by new salesman was not correct and that I would have to come back and pay more money to install complete kit. Your mistake equals my time and money which was wasted. A reputable business would have ate the difference for their mistake.. Had to use two vehicles to get back and forth and then back again with another vehicle and driver to get the other vehicle in which they hassled me for possibly having to leave overnight. Contacted corporate and still no response. Not happy with this location or company. Somethings amiss with these guys, and wont be using them in the future for my truck needs. Also, mask required sign on front door so I complied but then new salesman and young manager inside had none. Interesting.

J
Review №25

Went in to be greeted by some snotty young guy. asked some questions and acted like i wasn’t there or would constantly run into the bay area. the other guy noticed and tried to ask help me when i asked some questions regarding wheels. service sucked. walked out and spent my money elsewhere. won’t be going to this location

An
Review №26

Great selection of 4x4 goodies and friendly service definitely coming back and highly recommend!

Ba
Review №27

Went in to have a tire carrier installed and free tire rotation. Tire carrier installation seems fine but previously marked a tire to verify it would be moved. IT Wasnt. Asked why spare was not put in the rotation and after hesitation tech replied most people dont want a 5 tire rotation. That wasnt even the tire I marked. Caught them in lies in the past. Guess Im back to rotating tires myself even though I paid for the service when I bought the tires and wheels.

Ch
Review №28

Great customer service!

SA
Review №29

Great Service...my son used some local shop to install a lift kit on his truck. They messed it up and so we had Kyle and the knowledgeable techs at 4-Wheel Parts fix it for us. They are my new service shop for my truck. Thanks.

To
Review №30

Very helpful they know there parts and what they recommend for my 11 jeep wrangler I highly recommend them

Da
Review №31

Long over due but the guys here helped me out big time! All of them are professional and know what they are talking about. They helped me mount and balance the new tired in no time!

mi
Review №32

Good experience Doug was very helpful will be going back soon ...

Bl
Review №33

Great customer service.

Mo
Review №34

Have been to this specific shop a couple times- once to purchase items and the second to return said items and both times had horrible customer service from one particular gentleman (angers me that I never caught his name!!). My boyfriend just bought a new Jeep and wanted to get as much information about different products to ensure they would fit correctly or even just to look good! Every question asked was always answered with a rushy, non interested tone. Didn’t look up from the computer, didn’t put much into wanting to keep a customer that has reasonable questions about the items they are wanting to purchase. All in all, awful customer service. Will be taking business somewhere else.

Lo
Review №35

If the customer service is anything like the Coppell location. Id avoid spending your money here. Missing parts on a new rack, and they wont be replaced? Wow.

C.
Review №36

The representative at the counter didnt seem to want to deal with one more customer. So I will try one more time and hopefully get better results with my questions.

Ca
Review №37

I have not made a purchase (yet) but they were very helpful while we were shopping air lifts. They gave a lot of information and a very nice quote. I was confused after shopping a different retailer whose quote was WAY higher and came back with more questions. They explained why the other retailers quote was higher and why they did not include the extra item in the quote they had provided (the other retailer quoted an unnecessary upgrade without explanation) We will be purchasing from 4 Wheel Parts! Thank you for being upfront and honest and not overselling!

At
Review №38

Great place to go if your looking to lift or accessorize your vehicle. Staff was friendly and helpful. The store is just off of a main road but can be seen from it.

Ja
Review №39

Very professional service...bought a drop hitch

Te
Review №40

Never been there altho Im sure its quite nice. I believe its behind a place that we visited. The one star only means this.

Je
Review №41

Not helpful, called a few times for different item questions.

Am
Review №42

Had my new springs installed on my coil over shocks and I wasn’t 100% satisfied with the spring rate so I called and talked to Kirby the manager who helped me exponentially by not only fixing the shocks but also root causing the issue I was having With the rough ride of my truck. He not only fixed the issue but also carved out time and put two of his guys on my job because of the hurry I was in I am and was overly satisfied I went and did my alignment through them which is perfect!! I will have them install my bumper and winch when they come in. Great customer service and I will be returning for future work on my ZR2

an
Review №43

Excellent store highly recommended

CJ
Review №44

Had a great experience with 4WP in Fort Worth, Tx. Very knowledgeable staff and incredible customer service. Highly recommend

Ch
Review №45

Installed electric running boards on our new Rubicon. My wife absolutely loves them. Do not confuse with “Rock Sliders” but retracted it is difficult to tell the difference.Great work, on time expensive but what isn’t?

Pe
Review №46

Installed my step bars in under an hour. COVID requires they close the waiting room and I got the impression they worked quickly so that I wasnt in the July heat too long. It was a great experience.

Ju
Review №47

These guys are absolutely amazing. Went in inquiring about remote restart, and they installed right there on the spot! I will absolutely be back for multiple upgrades!

Hi
Review №48

Been coming to these guys for about 5 years and they always provide excellent service. Just very recently had new wheels, fenders, and a spare tire support installed by them for my 2015 JK and am very, very pleased with the work. They will even, inasmuch as is possible, go way out of their way to help you get the parts you need (such as in the case where theres been a national sell out on an item) for your scheduled appointment time with them. Just outstanding service.

La
Review №49

Don’t waste your time. I drove 30 minutes to this location. Extremely disappointed in the customer service I received, or lack there of. I had stopped by to ask about a couple of parts for my Jeep, the guy I spoke with acted like I was a bother to him & he was short & rude with his responses.Disappointed.

ju
Review №50

I had a great experience here. They delivered exceptional customer service, and excellent communication. I asked for recommendations and was shown several options. Thank you for helping me find exactly what I needed. Ill definitely be back in the future.

st
Review №51

Great place to get mods done on your 4x4. Im on my third Rubicon and they have done many mods four me. I wouldnt go anywhere else. Ryan, Mike, Nathan, and Jason make A great team. And dont forget the guys in the shop. Never had A problem with the work theyve done. Great results every time.

Tr
Review №52

First time in this store. Alot of great merchandise. With good prices. Was just in the store to waste a little time before our vehicle got ready at the dealership. Order most of my stuff fro. There website.

Mi
Review №53

Knowledge of parts that I neededGood prices

Ch
Review №54

Willing to spend thousands of dollars on my Jeep Wrangler but I couldnt get Jason to answer any questions. Way to busy for for my business.

Ed
Review №55

I have a Ford F-250 front end wobbles when you hit a bump they said it was a track bar cost me a thousand dollars and still does the same thing

Ta
Review №56

My husband and I came here to have our dodge truck looked at n to see if they could do the work, these guys are the BEST!! Worth every dollar spent, our truck needed serious work done and they did an absolute amazing job, best customer service explains everything in detail, you can definitely feel comfortable speaking with these guys ..We highly recommend this company here in fort worth tx Thank you again for great work you did on our front end!!

er
Review №57

Got order wrong. Over charged. Wrong pick up time. Charged for freight without being informed. Do not deal with Ted. Runs a good game. Other guys there seem really good. And manager is more than willing to make it right. Parts are too of the mark. But stay clear to of Ted!!!!

Cl
Review №58

Great service. Fast and high quality. If you want it done right and the best way possible, come here. Prices were actually lower than other local shops surprisingly.

R
Review №59

Just to let you know that 4 wheel parts is a fantastic place to get your truck made over to your expections.also people, There work is very professional. And, considerate of there customers.Not to mention, theres to very good hombres there i recommend by the names of Edward & chris.I truly know they can get the job done in a timely manner.so if you needing work,makeover on your truck,jeep,Suv, ect: please take the time to visit 4 wheel parts.

Er
Review №60

Great customer service here for sure!! Ryan has been very helpful with getting the shocks for my truck. He has called back when he said he was going to and has followed through with everything that we needed done. Will definitely use this store for our future needs.

C
Review №61

Not a good service...

An
Review №62

Customer service here is incredible. I came in with a couple issues regarding parts I had previously purchased, Mike Mahaney took care of me immediately no questions asked and really went above and beyond my expectations, saving me a good bit of money as well.Highly recommend these guys

He
Review №63

Its back off the road a little, but still visible. Very kind guys helped figure out which tire the lugnut was missing from. Hubcaps come off with Allen wrenches, I dont have any yet. Even with two kids running around yelling mommy mommy, they were still very nice.

Co
Review №64

Its a love hate relationship. I love it my wallet hates it.

Ga
Review №65

Excellent service. I really only needed information, but they were very helpful anyway. Ended up buying parts from them because I appreciated their help even though I told them I wasnt planning on purchasing immediately. Thanks Ted.

Pa
Review №66

Excellent service! They put a leveling kit on my 2012 Chevy silverado and did an excellent job for a super great price! Highly reccomend!

Va
Review №67

Really bad customer service 15 minutes any person help me it’s better go summit 👍🏼

Te
Review №68

They were very helpful, Taylor didnt just sell, he gave me options and best reasons for each option. He listened to what I wanted and helped me understand what I didnt know. Not every customer walks through the door knowing about automobiles.Thanks for the guidance.

Ev
Review №69

Customer service here is off the charts!!! I bought a JK 13 and came in with absolutely no idea about Jeep upgrades... Walked out knowing everything I wanted to know and, without the pressure to buy something. Everyone here has been awesome and eager to help or answer questions. I would defiantly come here for any 4x4 needs or just to ask a question. My only word of caution is to make sure you have all the adapter parts you need. I bought fog lights, didnt have the correct, adapters... Drove an hour away... Only to find out I couldnt install them with out a $10 part. Just make sure you ask before you leave and there is no way you can go wrong.

Ma
Review №70

I got a free Monster Energy drink. Other than that, I could have got better service ordering online. The guys didnt seem too interested in their wares. Asked questions and it seemed as if it were bothersome to them. Whatever.

N
Review №71

Apparently if you are not a past customer or are just calling for a quote, this location has no interest in doing business with you.Dont waste your time with diff work here, head over to Differential&Gear in Ft.Worth, More knowledgeable, better customer service and better pricing

Wa
Review №72

Great deal on great tires and wheels. Thanks Wyatt for great advice and fantastic customer service.

Jo
Review №73

This shop location in Fort Worth has VERY Poor Customer Service. Want there for a quote for a lift kit for my JEEP wrangler. Stand around for bout 20 min plus. Was not “Welcome in or hi can we help you, even acknowledged”, I felt pre-judged as if I had no money. Went to the counter, was not giving any type of options of kits from budget to PRO kits.IM TAKING MY JEEP TO DALLAS LOCATION.

Ri
Review №74

Pretty solid with business, delivered as promised. Happy Customer.

Co
Review №75

This a great place for off-roading fans! The service is fantastic along with great products.

G
Review №76

The hot guys that work here are really into them selves and are rather dickish. So if you want good customer service then go to the guys that are not a hotties trust me!

Sc
Review №77

Dont take your Toyota there, itll cost you a small fortune to have it repaired back to working condition after they get their hands on it. The idiots have no idea how to work on a Toyota, and stonewalled when confronted about it. Its a bunch of crooks running the store, so my advice is to avoid it. You may have better luck at other 4 wheel parts locations, but this one isnt worth your time or money. Their warranty I was sold for $300 is worthless apparently, so save your money and go elsewhere.

gu
Review №78

Great shop. Very knowledgeable staff!!

La
Review №79

They have lots of accessories and tires, lights and can install parts. Very helpful crews.

re
Review №80

Service is awesome very professional, I have done cash and carry and also had them install things very happy awesome staff thanks

Mi
Review №81

Very good customer service. They seem to have anything youd ever need for 4x4.

Ci
Review №82

Knowledgeable staff. Good selection of accessories.

Ju
Review №83

One star customer service reviews are spot on. They don’t act like they need your business so don’t give it them.

Je
Review №84

Got my hitch installed reasonably quick

Ja
Review №85

Always have what I need or get it very quick! Great customer service!

Br
Review №86

Ryan is the man when you go in feel confident you are not going to get racked over the coals. I bought a 2010 Rubicon and had the front end pulling to the right. I like always wanted to change out lower and upper control arms front and rear. I was ready to spend over a grand to do this. Ryan said let my guys look at it first and then we can spend your money. In my head I was like is this guy is crazy. I want to spend money and he is telling me to wait before I buy stuff. Well after about 30 min his tech comes in and explains that my front steering stabilizer is blown and the front track bar cant be adjusted. I said what does that mean to me he said if I replace the stabilizer that will take care of the wobble and if we go with a adjustable track bar and some new casters I can get this thing straight for you. WHAT NO UPPER AND LOWER CONTROL ARMS!! What is up with these guys finally I say something. Ryan says no need to take your money if you dont need it, now you can buy something else. My bill went form 1500.00+ to around 450.00. Jason the Mgr is a little high strung, but he makes sure the guys dont over sell you stuff you dont need. If the parts you are buying are for looks they will take all the money but when fixing something they are above board. I was half joking about Jason LOL!THANKS RYAN, JASON AND ALL THE GUYS AT 4X4 PARTS IN FORT WORTH TEXAS.Loyal customer from here on outStephen Kimler 8-26-2015

Da
Review №87

These guys find the parts and get them ship Super Quick...

Th
Review №88

Great job on leveling my truck.... Class A work

Br
Review №89

These guys know what they are talking about. Great parts in stock too.

Ch
Review №90

Could be better. Better attitudes from the employees would be great.

Al
Review №91

In and out fast. Even walked my parts to my truck.

Jo
Review №92

Had to replace the rear shocks 3 times in 40,000 miles. Not off road . My toe vehicle

Ga
Review №93

Ufff pure off road accesories

Ke
Review №94

Spent $1,500 on tires and an alignment. 2000 miles later when my alignment is out they want $189 to realign my truck, and only charged me $55 the first time. My tires are out of balance and they want to charge me $60 to re Balance them. They dont stand behind their work and dont offer warranties on the most basic of things.

Va
Review №95

Really nice place with good people to help you out

Ru
Review №96

Meh, just another 4Wheel Parts. Bolt on bling. The nice thing is state to state, store to store you get the same product. Transamerican is kinda the McDonalds of 4x4s. Thanks guys for taking care of me. Would love to see some RTI ramps pulled out and BBQs like the stores in AZ and CA have done.

De
Review №97

I have purchased numerous things. Great service and installations

Ch
Review №98

Awesome place to get parts for your 4X4 !

K
Review №99

Very clean and organized store. I ordered online for store pick up and staff was very friendly and will to help if I had any other inquiries.

da
Review №100

Excellent source for jeep wrangler unlimited parts.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:3421 Brandon Ln, Fort Worth, TX 76116, United States
  • Site:https://4wheelparts.com/stores/texas/4wp-fort-worth-tx-40
  • Phone:+1 817-560-2455
Categories
  • Auto repair shop
  • Auto parts store
  • Tire shop
  • Truck accessories store
  • Truck repair shop
  • Wheel store
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–3pm
  • Friday:Closed
  • Saturday:9am–6pm
  • Sunday:9am–6pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Delivery:No
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ-friendly:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations