I have had three vehicles serviced by Ratchet Brothers and have been happy with their work each time and the level of customer service they provide. They are extremely fair in their pricing, they are very upfront about costs and I would definitely use them again. Highly recommend!

The greatest service you will find in the DFW. Quality work with fair pricing. Great service as well. Only place I take my Tundra.

I have no complaints so far. Their professionalism is noteworthy. I had a piece torn off my undercarriage from rolling over something and they fixed it free of charge, then I later had my brakes done at a reasonable price. Despite their busy schedule, the wait for my brakes was within reason (roughly 45-hour). I dont get a sense that they habitually rip people off and in this industry, that is super hard to find! Doing business with integrity is what retains customers and they have won me over in that regard, so Ill definitely bring my car to them again. :-)

I used Ratchet Brothers to put a BDS suspension lift on my new GMC Sierra AT4 and have been recommending them to everyone. I’ve used other places in the past for my lifts on my trucks and this is the only place I will use from now on. There are very knowledgeable and do a very nice and clean job on there work. I’m very OCD and they exceed my expectations. You won’t go wrong there.

This place is no joke. Sam goes over the quote and answers any questions you may have. They are very professional and in no way try to scam you! I 100% recommended them for any service your vehicle may need!

I have used Ratchet Brothers Service Center several times in the past for mods to my personal vehicle, so I knew where to go when one of my company vehicles, a Chevy Express 2500 Van, needed some work. Sam and his crew were able to correctly diagnose and repair the issue at a very fair price, and they even got the van ready a full day quicker than quoted! From an oil change or alignment, to vehicle modifications, to any repair at all, no matter the size, I highly recommend Ratchet Brothers Service Center for any of your vehicle needs!

RBSC did a great job installing my Bilstein leveling kit and mounting new tires on my 4runner. Their front office person, Cindy, was very professional. Sam listened to what I wanted and answered all my questions. I will go back for future mods.

Yet another Excellent experience. Ratchet Brothers does all of the performance upgrades as well as general maintenance on my truck. Sams customer service is outstanding and him and his staff are super nice. Lets not forget the competitive pricing either. If you are looking for a truly honest and trustworthy mechanic look no further. I have referred not only family, but close friends as well. All of which were very pleased as well at grateful that they finally found an honest and trustworthy mechanic. Thanks again Sam for turning my truck into the good looking beast it is.Best regards,Cameron

Sam and his staff came HIGHLY recommend. I was not let down at all. Cindy did a fabulous job keeping me informed and making sure I understood what was being done and the billing process.No one else will ever mechanical touch my truck in the future.Thank you Ratchet Brothers!!!

Ratchet Brothers did a GREAT job on our Toyota Highlander! We had our Brakes redone and a CV shaft replaced - we will definitely be using Ratchet Bros for all of our Vehicle needs in the future!

Sam and his team are amazing! Very sufficient and professional. I highly recommend them for anyone looking for a body shop!

Great shop, great people take time to explain the problem and how to fixed a lot of experience in lif trucks and tundra for sure keep up Ratchet Brothers service

Great customer service. I didnt know I had to book an appointment but they were nice enough to squeeze me into their busy schedule. I really appreciate Sam most especially, for informing me with indepth explanation about my car issues. Their pricing is also very reasonable. It made me comfortable paying off all the issues knowing how honest their price was.

Great small local shop. Did everything as expected for cheaper than any big box chain would have done it for. Great people.

Great shop!! They did an amazing job on my lift and tires! Reasonably priced, great work, very informative and friendly service. So many times you go to mechanics shops and they’re rude, but not Ratchet Brothers. They’re an honest business.

The people at Ratchet Brothers are great! From communication of the process and costs to how the repair was going also. Sam and his team were able to determine the issue with my truck when three other places, including the dealership, couldn’t figure it out. Job well done!

When my wifes AC went out on her car for the 3rd time, I needed to find a new place to fix it. So I used Google reviews to try and find someone and found Ratchet Brothers. Wow. They live up to the 4.9 rating. I dont know how it isnt a solid 5. Not only did they fix her AC, they did it for a very reasonable price and it took exactly the amount of time they said it would. One week later, my wife ran over something and damaged the undercarriage plastic shroud. So I took it back to them and they put it back in place for me in about 20 minutes ... no charge. I tried to pay ... no charge. Well be back and will tell all our friends. They are professional, fast, fair in price and on top of that, really dang nice. Probably the best customer service Ive had in a long time. Oh, and a week after the repair of the AC (right before I had to call them to take it back for the undercarriage), they texted me to simply ask if everything was working properly. This is the way to do business.

Just good honest people! Fixed everything on my truck, took some time but I was ok with it, quality better than time.

Sam and his team went above and beyond and made my Tundra ride like new!

Sam Jeremy Cy and Eddie and The whole crew are awesome. Great customer service Great Prices and offer a full variety of services. There Equipment is top notch. The Expertise and knowledge of all vehicles is second to none. I would highly recommend to anybody who needs good quality work done.

Can’t go wrong which Ratchet Brothers! Great group of experienced ppl. And most importantly Very Honest & Fair. Which Is near impossible to find these days in the automotive industry! Thanks to Sam, Cindy & the team!

Best place to take your vehicle. I drove 40 minutes just to get there. Super people, super place.

Everyone at Ratchet Brothers from reception to technician to owner treats you as if you are the best customer they have ever had. Everyone is fantastic at the job they do. Keeping you updated with any of your work and there is up front pricing before any work is done so there are no surprises.

I recently installed Bilstein leveling struts on my 2nd Gen Tacoma and new wheels and tires. I needed to get an alignment done at a shop with experience working on lifted trucks. I called a few local shops but none of the shops had any openings for over a week and some required a deposit before I could set an appointment. I ended up finding Ratchet Brothers and they were actually less than 3 miles from my home. They were able to see me within a few days, no deposit required and also got my state inspection done at the same time. They have great customer service. Cindy running the front desk was very friendly and helpful. Also Sam is very knowledgeable and answered a few questions on another project I want to get done. Theyre also more than just a great truck shop, they are a full maintenance and repair center with great prices! I wouldnt hesitate bringing any of my vehicles here. Thank you RB!

Love this place! A shop that is honest and preforms amazing work. Only place i let work on my vehicles. Definitely take care of your vehicle like it is theirs. Sam is awesome and very informative. He will take the time to talk to you and ask any questions you have.

I have been taking both of my cars here for a few years. I have found that they will work with my schedule, do the most cost effective work, and provide me with confidence that my car will operate properly when I leave the shop. I have started buying tires here as well. Discount Tire always told me to get X tire, Ratchet Bros let me know that those are soft tires. Ratchet Bros got me the right tires for what I want at the same price. I had asked the folks at Discount Tires the exact same questions and kept getting the same answer. Every time I use Ratchet Bros I know that I am spending money at a local shop with a local owner who takes care of his employees. I am extremely happy to have found my shop where I know I will not get burned.

I Strongly recommend this company if you are considering repair work on your vehicle, the Technicians are very knowledgeable and dedicated to there work. From start to finish they will keep you informed so that there wont be any un expected charges at the end. Thanks for Great service.

Called to get bed liner on my truck. Dropped it off early in the AM and was done by noon. They did a great job on the bed liner. Very satisfied with their quaff work and professionalism.

Awesome service and fair pricing. Did a great job on the bed liner.

Ratchet Brothers was a great experience. Glad to have someone I can trust to do the best quality work on my truck. Thanks for the new shoes Sam and Co.

Great service! Only place I’ll go from here on out!

Reliable and good service, my cars are well looked after by Sam and his team.

Responsive, Reliable, Trusted, and most importantly Affordable! Highly recommend!

Just had my oil changed there with Liqui Molly oil and car is running like new. Was worth every penny.

Sam and his team saved the day for our family. We were 1,000 miles past our warranty when our a/c went out in our SUV. I was able to take it Sam and have the job completed in a 1 day turnaround. Price was great as well. Very thankful he was able to fix our problem.

I brought my Tundra in to get wheel spacers installed, tires rotated, and have LED fogs and headlights installed. All things that I just dont have the time and garage space to do at home. Not only did they get my job done quick, they were super reasonable on pricing. Ive heard lots of good things about Sam and his crew, but Ill be taking my truck there exclusively from now on. Nice job making a small job important fellas!

Absolutely a great team of mechanics there. Very knowledgeable team, listens to the customers concerns and addresses them accordingly. I drive almost an hour one way to this mechanic and will continue to do that. The owner Sam, is very friendly and not a guy who tries to nickel and dime you with unnecessary repairs. Highly recommend this shop even if you have to drive a ways.

GREAT team! They had my truck done a lot sooner then expected. I will be going back for sure real soon for more big services! Thanks RB!

I have been coming to Ratchet Brothers for about 4 years now and cant say I have ever left wondering about the service received, or if I got a fair price. The team there are truly knowledgable and great at what they do. I would recommend them to anyone.

Sid, Sam and Cindy Were very professional. They were very thorough in diagnosing the problem and keep me up-to-date on any and all issues found. The pricing was fair for repairs that were made. I would recommend them to anyone as they were very professional Timely and informative.

Great communication, excellent work at a reasonable price.

Very friendly and professional. Cindy is very knowledgeable and so helpful whenever I call concerning one of my vehicles. Sam and his team always do the most to get my vehicles back to where they need to be and then some. I now understand why they were highly recommended when I was in need. Thank you, Ratchet Brothers, for all you have done for me and my family.

Great service and the cost of repair was a lot cheaper than I anticipated!

Ratchet Brothers is my go to shop for maintenance on my Toyota Tundra. Sam is very attentive and knowledgeable! Excellent service!Jason

I was referred to Ratchet Brothers(RB) by a friend named Marcus, he spoke of Sam at RB as if he was an Automotive Repair GOD. Well about 24 hrs after meeting Sam/Cindy at RB. I picked up the ole 2011 LS460 from RB they were finished with my 90,000 mile scheduled maintenance, when I started the engine, it was so quite I had look at the RPM gauge for extra assurance to see if the whip was actually on. During my drive home I noticed the LS was actually propelling itself down the road while I was barely pressing the Gas Pedal, In essence the almost 10 year old car was performing as if it was brand new. In closing IMHO if you need any kind of Automotive Service/repairs you would be considered one of the wisest if you simply pick up the phone and call Ratchet Brothers ask for Sam or Cindy let them know you read their Google Reviews.I normally never write reviews, for RB it was a necessity. Sincerely James

This place is amazing. ! They were completely busy and had asked me if I could bring my car in two days, I told them I was going to work an hour away and they were able to squeeze my car in same day and repaired my car same day. Customer service was amazing. They called multiple times to give me updates and they don’t charge an arm and a leg like most places. ! Would recommend to anyone. !

Ratchet Brothers has painted and installed a custom hood, angry eyes grill and LED lights on my Jeep Wrangler. The work has been very professional and I am thrilled with the results.

I brought Sam my 99 Tacoma for a Timing belt, pulleys, tensioner, idler pulley, drive belts and the front axle shafts. My truck has not been running for over 5 years so I know they ran into problems that would not normally be there, but they just took care of it and did not nickle and dime for to death. Now its running better than ever. From the front desk to the guys in the shop I was very impressed with the professionalism, knowledge and customer service. I can not recommend Ratchet Brothers enough. Worth every penny and then some! I will be back for some tires very soon. They also have a couple financing options that I will take a look at next time. Thank you very much Sam for taking great care of my Tacoma.

Service was quick and easy. Very professional employees and helpful.

Very honest and values the needs of customers Thanks for the great service!

Sam took great care to answer all my questions and provided his professional opinion which help me decide on a 3.5 inch lift/level kit. My 2020 Ram 1500 looks great and still drives great. I look forward to working with Sam on other updates to my truck. Thanks again!

The guy there was very helpful and friendly. They completed my wheel alignments in 40 minutes and had a very cozy waiting room while I waited. Will come back

The New 2016 Jeep Patriot broke down a hour before our destination. FYI if ever getting these vehicles buyer be ware. We had to get a diagnosis and turns out we needed to replace the throttle body. They replaced the throttle. They got us in and out within 4 hours or so. After driving for 10+hours. And we ended up going to the final destination. Thanks again Brothers.

Love this place! Have gone 3x now for inspection, oil, and brakes. Great customer service, speedy work, trustworthy, experienced and overall recommended 👌UPDATE (8 months later) I STILL LOVE THIS PLACE!

Sam and his team are some top notch individuals and really know their stuff. They installed some RCB Bilsteins on my Tundra and performed an alignment and balance. These guys know what to do with a lifted truck.

Id be here all day if I typed up and explained all the things I thought was wrong with my 250,000 mile chevy silverado. The largest concern was hesitating/kicking driving on the highway at speeds of 55mph and up. Also the consumption of oil was becoming more and more noticeable. Ratchet Brothers LLC believed it was the cam sensor built into the ignition distributor (also tied to check eng light). The shop replaced this, performed a tune up, changed the oil and replaced my 5 year old battery. There mechanic believes to know where the oil leak might be coming from but instead of assuming and charging for all of that. They hope that the new oil used will resolve this problem. The mechanic cleaned up most of the grime that was underneath the engine so if oil does continue to leak while driving it will show more predominately, (it doesnt leak parked). This is what I appreciated most from this shop. While I might have to come back at some point in time. They got my vehicle back on the road and I feel safe driving again. Thanks Cindy and mysterious mechanic that so many people appreciate in these reviews. Cindy Im going to need an alignment done.. I forgot about that one lol. Youll be hearing from me.

Excellent customer service and attention to detail with service and installs ! Always a pleasure working with this group. Never over charge, always straight forward pricing . Fast service with but with punctual service as well! No job too big or too small ! Old cars to new cars - I have brought all of mine here ! Thanks again!

Awesome place! Jeremy is a real professional and very knowledgeable. Honest & trustworthy too which is a must for a mechanic. Took care of all my vehicles needs @ an affordable price. Will definitely b coming back to him.

They literally saved me when my car started over heating late in the afternoon, and I was still 3 hours from home. Fortunately Google directed me to the best shop Ive probably ever been to.Despite being overwhelmingly busy, they checked my car out, helped me find a hotel and made sure I was safe until my car was fixed. Truly the best place to take your car.

Good customer service and very timely manner. Got my 720s in and out and did a great job with alignment.

Ratchet Brothers does it again!!! I knew that I was in great hands after I brought my truck in for a new exhaust. This time, I brought in my Jeep, which was having some electrical issues from a botched lighting company job. While we were in, we had the exhaust changed out as well. 5 Stars are not enough! Not only did they fix our wiring problems and put in a beautiful exhaust but they took their time and explained everything. Best service experience we have ever had! See you next time my friends!

Awesome place, glad I found them. Very reasonable price to replace my power steering pump. The owner is very knowledgeable and will take time to answer any questions or concerns. Highly recommended!

I have been taking our vehicles to Sam and crew at Ratchet Brothers for over a year now. As someone who has turned wrenches before it is hard to find a shop that you trust. Thankfully RB is a nearby shop that has earned my trust and that of multiple car clubs. I have had a couple issues and they been able to reliably diagnose and repair them. Sam always has recommendations ready as he is very knowledgeable, but they do not employ high pressure sales tactics. Nor do they try to trick you into getting products or services that you dont need, like some of the other shops in the area do.Their rates are very reasonable for the quality of work done and customer service provided. They have a nice lobby/waiting area for those who choose to wait on their vehicle. I have spent a lot of time in their waiting area...the capable techs there do all the oil changes on my Toyota Tundra and have also replaced my exhaust, added aftermarket shocks, changed tires, done the alignment, and more.I have referred multiple people to Ratchet Brothers, and I have heard only good feedback from those that used RB.

I think I found a shop I can trust! I had been looking at this shop because my wifes 2001 Suburban just had not been acting right. Before I could take it in to have them look at it the truck died so I had it towed there. They diagnosed bad fuel pump, ( it still had the original one with 268000 miles on it). Quoted a great price to replace. After replacing they took it out for a extensive test drive. Diagnosed a/c compressor about to fail. Took care of some other minor maintenance issues and out the door for what I could have conceivably paid just for the fuel pump replacement. More importantly wife drove the truck home and said that it drove like it used to and was blowing cold AC. Thanks Ratchet Brothers!

Amazing customer service! Friendly and fast service. I will be bringing all of my service here from now on.

Had a project to do on a jeep xj and was about to have 4wp do since I had been using them since 1988. A buddy told me about this shop and how well the customer service is. So to sum it up RBS did the work, made sure everything was done right despite issues with wrong parts delivered. Their pricing saved me over 30 percent and that really made me happy. Highly recommend.

This is the only mechanic shop I use for my vehicles. I drive a crosstown to come here with all my needs to my truck. These guys are always on point, and will never jerk you around. Hands down Sam is always far on pricing when it comes to modifying or just fixing the issues to your ride. I highly suggest this place.👍

Sam knows all things tundra so if you have one this is your new place. Period. I drive from Arlington due to their fair prices and knowledge. Skip the dealership and support Sam and the Ratchet brothers team.

Best auto care service I have been to

Fantastic service, extremely professional and fast service without gouging you on price very reasonable! I would recommend them to anyone, repaired my A/C system, Sam did a great job, Heather was great and I gotta give credit to Chico also, Thanks

These guys are great! Thanks to Sid, he got my car fixed for less than half of the cheapest quote I got from anyone else. Kept in co start contact with myself and the tow truck driver on Christmas Eve, with a great attitude the whole time. When I came to pick up my vehicle I had the pleasure of meeting and speaking with Sam and Ashley at the desk. All I can say is this whole staff is great, I will happily make the drive from South Arlington here for anything I may need. 100% sold on ratchet brothers! Customer for life!Jacob DeanInfinity HD Carpet And Floor Cleaning CompanyOwner

Always a great experience for me. They have my business for life and once you use them you will be a lifer too!

Called Ratchet Brothers and spoke with Heather for an estimate. Received a rapid response and she was able to schedule me in right away for a lift install. Met with Sam, the technician/shop owner, and after getting some direction and advice on the lift build I was trying to do, I knew I was in very good hands! He has a lot of knowledge on lifts aside from other mechanical and technical jobs. During the short time my truck was in the shop, Sam kept me updated with pictures, texts and phone calls. Talk about legit customer service! Upon picking up my truck, he walked me through everything he did. RIGHT AWAY, I noticed that he is very detailed, meticulous, and takes a lot of pride in his work!This shop is hands down one of the BEST shops Ive EVER been to!! They are fast, honest, detailed, and have great skills, that sets them aside, all of this, to deliver exceptional and outstanding customer service! Not to mention, very down to earth individuals! Dont waste your time with anyone else and check them out!

These guys are awesome. My wives car battery died on us Friday, also her check engine light was on. They got me in SAME day and had it done by the next morning. Their service is great, and I trust them. That is hard to find these days. Thank you to Sam for helping me out. You guy are GREAT.

Their alignment service ruined my tires. I had brand new tires that needed replacing within 1 year of having my alignment fixed. (Attached picture on Yelp review) outside of tire still has 30k miles of life. Inside of both front tires are showing thread. The repair cost me several hundred for new tires plus a new alignment at a different shop.On the bright side: they were accommodating and very nice when having the repair made.

Sam, the owner, always provides great service and timely responses. The prices are competitive and most importantly, the recommendations and feedback is honest. Ive sent a few friends to this shop and they have all had great things to say. Highly recommend.

If you need a place to take your vehicle this is the place! I recommend all my friends and our members to go to see Sam and crew. They do exceptional work from inspection and oil changes, rotating tires to larger repairs! Honest and fair people!

I love ratchets brothers, Sam is awesome and knows what he is doing. I’ve been using ratchet brothers for almost two years now and it’s worth the drive from garland to Fort Worth. I recommend him to every person I know and referred many members of my tundra club to him and they lone him.

The owner of this establishment Sam, is so awesome and professional. I have had two jobs completed with this business in the last two months. First my car broke down and needed the thermostat replaced, coolant fans replaced, etc. Sam asked what the dealership was going to charge me because he wanted to ensure that I didnt pay dealership ricing for my repairs. My second job was the bed liner spray for my new pick-up truck. I dont normally trust private businesses when it comes to my vehicles because i dont want there to be any issues or get robbed but this business is so amazing. You would be lucky to work with Ratchet Brothers and make sure you ask for the owner Sam because he is the best in customer service.

These guys are the best at all of it. The bed liner is amazing ;)

Only place I take my vehicles to for anything. Very trustworthy and affordable.

I actually stopped by this business completely by accident the first time and am I ever glad to have run across these folks. I have dealt with them twice now (the second time was actually on purpose) and both times I could not be happier. What a VERY pleasant change to go to a business and be treated right, taken care of, and all for a VERY reasonable price. They all will really treat you right. This is one place I shall always take my automotive business from now on.

Had my truck up there on a Friday and showed up late after hours due to traffic from Plano. Sam understood and waited. Over the weekend I noticed an issue and came back Monday morning. He put me in front of the line to take care of me immediately. Great service

Awesome, fast, and reliable service! He was very knowledgeable and super honest with me from the start, great communication from start to finish! Will for sure come back and recommend!

Took my 2017 Tundra in for a complete makeover, The owner and staff not only helped me through the entire process but went above and beyond in helping me make the best decisions on a complete transformation from new wheels and tires to lift and even powder coating, I now take both of my vehicles there for maintenance as well... Amazing job and wonderful staff.... highly recommended Ratchet Brothers!

Sid is definitely my go to guy when it comes to getting things done on my Mini Cooper!He always knows how to take care of my car and Informs me of any maintenances that my car needs to get done sooner than later.Never a disappointment on my end & nor will it be for you as well!!!Thank you for always taking good care of my Mini!!!

I have to say this is one of the best ran shops I’ve ever dealt with. Detail oriented technicians. Very knowledgeable and willing to take the time to explain everything. I am a VERY picky customer when it comes to my vehicles and who works on them. This will be my go-to shop from now on. I am delighted that I found out about Ratchet Brothers. Thank you for the excellent customer service!

Above and beyond, Im so glad I found this little shop.

Great service. Sam is very honest and does awesome work. He is very thorough when explaining things about your vehicle. They have the best prices in town. Highly recommend them.

I took my truck in to get some lights done, they had a few things to tidy up on it so Sam let me drive his truck home and will deliver my truck later this afternoon. Best loyal mechanic shop ive been to.

Sam & CrewYou guy are amazing, and did magic installing the parts i needed to get installed.I purchased a coil-over kit recently looking to get it installed. Knowing id need upper rear mount, i went and ordered them. I got to the shop to get em installed and Sam told me I needed lower control arms for the rear (part number included). I came back 3 weeks later and had everything I needed to get the install done. Install got done in a work day, even came in on a day off to do the alignment. Picked the car up the next day, and I hear a noise on my way home. Brought back the following day, and the problem was simply solved. I know this is what you do for a living, but thank you. From the bottom of my heart. I will be back :)

I am so very pleased that Sam from Ratchet Brothers reached out after I had expressed the dealership’s price quote for a wheel bearing repair on Facebook. He was able to give me a fair quote and answered all of my concerns when I went to drop off my Tundra. He had my truck fixed in no time and is running like it should. He inspected my truck to ensure everything was performing as intended. I highly recommend Sam and the rest of the folks at Ratchet Brothers. They provide efficient and trustworthy work.

Sam, the owner is very honest and he explained everything wrong with my car. It was the first time I went to this shop and blew me away with their customer services, honesty and reasonable pricing. They got a new loyal customer. I definitely recommend this auto shop to everyone.

Great service!

Ratchet Brothers have the best mechanics in Fort Worth. Sam is the man. He always takes care of me when I bring my cars in. We have 3 cars they all get serviced by Sam. Honest, fast and friendly service every time. I recommend Ratchet Brothers to all my family and friends and would recommend them to anyone!

I must say Ratchet Brothers is by far my go to for all my automotive needs. I utilize their talent for oil service. Wheel alignment. And even suspension fabrication. They offer so much more as well. Not to mention the staff is supremely knowledgeable and friendly. Humble is the true way of the walk when seeking service for your vehicle. Looking for the best? Definitely goto Ratchet Brothers!! They’ll ensure you’re taken care of!

I have been using Ratchet Brothers since they opened for my vehicle and my kids. From alignment to repairs I could not be more happy with the work. They are honest, stand behind their work and all at a fair price. Highly recommend Ratchet Brothers for all your automotive needs!

Great service and Sam took the time to explain everything to me regarding my 1993 Sierra. Replaced all the intake manifold and valve cover gaskets, as well as new valve covers. Prices were very reasonable and the extra attention to detail was on point.

Without a doubt the ONLY mechanic I will ever let work on my vehicles. I’ve always worked on my own trucks but he makes leaving it someone else’s hands feel so comfortable. I HIGHLY recommend Sam and his staff!

I absolutely love this place!! Went to get my oil changed and had a great experience from the start. The waiting room was so comfortable and the staff was extremely nice! Will definitely recommend them to my family and friends!!