I got an aftermarket hood and took it to Pauls first to make sure it fit properly and then get it painted. It looked like it fit good so they painted it. After paint it looked fantastic, but after driving it a bit I found the hood was rubbing on the bumper and taking paint off the hood and bumper. Contacted Pauls a they were very willing to work with me to find a solution. They really care about making sure you are a satisfied customer.
Worked with Alan.He was super professional and extremely friendly.I felt comfortable leaving my vehicle with them.Alan updated me every step of the way during the process.I was shocked, because I had used a bigger repair center in the past and got little to no updates from them during the entire process. So this was a breath of fresh air.Upon arriving to pick up the vehicle I realized not only did they1.) Wash the entire carThey also VACUUMED the interior as well!Talk about going above and beyond.The car of course looks amazing.The paint matches perfectly.I hope to not have to do business in this industry again, but if I do - I will 110% be coming back here.Great guys, very professional and overall a very awesome experience!
Aaron was absolutely professional and simply great to have worked with. Was referred to the shop and in the experience was beyond satisfied with the finish look of my truck. Extremely pleased with the complete experience from service to quality of work. Would highly recommend the shop for their thoroughness and accurate assessment for cost and their ability to work with the insurance. Thanks Aaron and all of the crew whom came together to literally deliver my truck to my feel of better than new!!!
Incredible repair work and great price negotiation. Got 3 quotes for repair work and these guys worked to give me the best deal. Both Alan and Aaron are great.Brought my car in with scratches on the passenger door and they had it back to me in 3 days freshly painted.Always support your local shops, especially when theyre as awesome as these guys.Update: hail just wrecked my car and you bet your butt Ill be taking it back to these guys for the repair work.
Great service, knowledgeable and attentive staff, with excellent quality. I always recommend them to all my friends & family
I was extremely satisfied with the work they did on my car. I would definitely recommend Alan and his team for all your collision repairs. Thanks for making my car good as new!
Very clear and complete quote. End cost was exactly what i was quoted, and they did an amazing job! I will definitely bring my vehicle back for future repairs or even just touch up on the paint.
Fantastic group of people! They repaired my car after caliber collision refused to work on it and repaired it quickly, correctly, and for a much better price. I worked with Aaron for most of the process and he got me everything I wanted and needed for my car. I hope I don’t have to go back, but if I need repairs then I will 100% be going back.
Ran into a roadside barrier during the winter storm, took my Challenger into these guys, Alan and Aaron and the team did a great job for a great price. Would definitely recommend this team to everyone. Thanks guys!
I took my vehicle for a quote. The owner gave me a quote and was very detailed. He explained every bit of what needed to be done. Price was very detailed and accurate, Outstanding Professional service without any headache, !
Great people, awesome quality and outstanding service!
The best repair shop, I love this place gives me my vehicle back like they brand new, perfect condition
Pauls Collision Repair did a wonderful job repairing my car. The price was reasonable and they finished the repairs earlier than quoted.
Alan visited my place and provided free estimate for the repair and he was very honest. Great human being and good with his job. I would like to engage them for all my future engagements
Not enough stars to give them! I Can not thank TJ and his crew more for everything they did to get me back on my feet. Got into a collision and immediately got an appraisal by my insurance and was told right off the bat that it was going to be considered totaled and they were ready to throw me out the door, but thanks to TJ, he went out and fought my insurance personally and did everything he could to make it a possibility for my car to be fixed and that he did and then some. Quick repairs and done very very well Got it looking nicer than when I had first bought it. Cannot recommend this place enough, they give you the utmost respect, have their values in the right place, and stick to their morals. Thank you for everything TJ and the crew!
Job was completed on time at price quoted. They did an excellent job and gave a life time warranty.
I used Paul’s for some body damage. I would highly recommend them to anyone! They were so easy to work with and the quality of work was amazing. It exceeded my expectations.
Fantastic. Aaron took care of me and I could not rave enough on how well the customer service is. We will be a loyal customer.
Went there for my first time for an estimate on a paint job. Really nice people! I will be going back to get my car painted.
I completely hate a car that’s messed up. I refuse to drive it. I took my car in to have it looked at to see how much damage was done. It was affordable l was back on the road the very next day. My car looks good as new. Thank y’all so much!
Great experience. Helped navigate the insurance process. Delivered on the promise of making my car like new! And lifetime warranty on their work.
I wish I could give more than 5 stars. They did an awesome job with my car. The paint job is amazing. The paint match is perfect. You can’t tell at all that it ever had any body damage. Alan is super nice and knowledgeable. They had my car ready much faster than I ever thought they would. Insurance totaled my car. I took the buy out because it was all body damage. Alan worked with me and getting my car fixed and staying in the budget I had from the buy out. Will absolutely take any vehicle we have to get work done in the future.
Paul’s has a very friendly staff, Alan was great, and very helpful. If I ever needed them, they always answered. They helped getting the insurance company to extend my rental. After all, the adjuster took forever to go out and see my car. I can say this was a pretty smooth and easy experience. My car looks great! Will definitely recommend them to my friends and family.
Ive used Pauls twice now. Excellent work both times! The painting was great and body panel alignment was excellent also. They matched the color perfectly. They delivered the car on time as promised. Also they always give a discount. They took$300 off my deductible which was so helpful. Highly recommend. My car was repaired in May 2019.
They did excellent work on my 2018 Mustang GT. Replaced the whole quarter panel and made it look good as new as if nothing ever happened. I highly recommend coming here.
These guys are amazing! They went far and beyond what they had too do to fix my car. One of the best body shops in the DFW area for sure. A Big Thank You and use these guys, you won’t be disappointed, they do amazing work!
So glad we found this shop a few years back. We’ve had body and mechanic work done several times from minor to over 4K. The customer service is truly great. The staff is very personable and professional. If you’re looking for a shop, look no further! You won’t be disappointed. Honest and quick!
This repair shop is a real gem. Locally owned and experienced car body repair guys. Had a perfect experience. Done one day early and TJ, and Allen kept me informed. The car was perfectly done, washed and ready to go at reasonable prices. Dont make a mistake using your insurance to select a body shop. You have the right to go anywhere. These guys are the best in the Keller, TX, Fort Worth, TX area. 125% recommend!
These guys did a stellar job on my Lexus. I was hesitant to have a dent repaired since it would need to be repainted. But they matched the paint perfectly and went the extra mile to make sure my car looked 100% when I picked it up. Super nice guys and very good at what they do.
W.O.W did such an amazing job on my Subaru brz, the color match was looks like it came out of the factory! Looks a lot better than it did before! If I need anything done to my car I’ll be back! Exceptional work, thank you so much!
I took my truck to Paul after reading all of the great reviews and talking to him personally. However, after having my truck for almost 6 weeks, they returned it to me in a state that was I was very disappointed in. Basically everything they touched had to be redone so I took my truck back to them. Allen at Pauls collision in particular worked very hard to fix everything and make it up to me. I appreciate the sincere attempt to make everything right and Allen restored my faith in their ability to do a good job. I would take my vehicle back to them if I ever needed to. Thanks Allen.
Paul, T.J. and Allen were excellent and helped with getting windows tinted and a/c work done next to them. I picked up my truck and it was flawless. I left work Friday afternoon the same day and found a dent in the door. I drove by Pauls to get a price for repair and to schedule the work. Paul came out and said I can fix it now. They took care of it and minimal charge for it. NOW THAT IS SERVICE, on a Friday afternoon after 5:30. They are great.
Pauls collision did an excellent job on my daughters vehicle. My daughter was very eager to get her car back and had me calling daily to check the status. Every time I called they were generous, informative, and understanding and got the car back in less time than they told us. They staff was very friendly and they did a great job. 10/10
Go see my new friend Alan if you got in a fender bender like I did! I searched around the North FW and Keller area and got numerous quotes, but no one beat them. Stop searching around, I already did that for you! Alan, the manager, took great care of me by being flexible with my schedule, honest, and dependable. The work was excellent and my vehicle is back, like new! I hope I dont get hit again, but if I do, Im coming back here. Recommending my friends and family as well.Thank you!! A+++++ service and most of all, honest, which is a rare attribute in todays world.
So very happy with my car!! I would highly recommend this shop
My car looks absolutely beautifulCommunication is wonderfulThe coordination with my insurance originally caused a delay because I was out of town, however they continued the work and even saved me money. I appreciate it and Thank you
This is the second time we have used Pauls Collision repair thanks to my Daughter. Both times they have made her rear bumper look like it came from factory. Amazing and fast and very reasonable price. Thank you and will definitely use again...
I cannot recommend this place enough. I dropped my car off, not knowing what to expect, for insurance covered repairs. They called for my car rental. They got everything checked in. They dealt directly with my insurance when the damage was more extensive than expected. They kept me informed. And as if that wasnt enough, I was running late from work on the night that my repairs were competed, and they stayed late to wait for me to get there. 5/5 isnt enough. Id give them 10/5 if I could. Do yourself a favor and dont go anywhere else.
They were able to quickly provide an estimate, complete the work in a minimal timeframe, and return my car looking as good as new. They called multiple times during the repair process and when it came time to pick up my car the cost of repairs perfectly matched the estimate given. Would highly recommend.
Pauls Collision are the truly the right people to get the job done. Professionalism at its best!..thank you
Great service!! My car was rear-ended so I came here to get it fixed up. They did a beautiful job! He gave me a discount and then gave me a check for that amount. So basically, I got my car fixed (didnt have to pay anything because the dudes insurance took care of it because it was his fault in the accident) AND I got $100 because of the discount Pauls Paint & Body Services gave me… Pretty sweet deal… Also, this was the first car accident Ive ever been in, and the owner of this Paint & Body shop helped me get all the stuff together. He faxed papers to the insurance company for me and took care of practically ALL of it! I wouldnt have known what to do, but he definitely helped me out! I would highly recommend his services!
Pauls Paint and Body was amazing with my car. This was my first accident and I was stressed and unfamiliar with the repair process. Allen helped me get all the details of my repair completed and Paul made sure to do a great job while still getting it done quickly. They are looking out for the customer and their car, they are HONEST. I highly recommend this place.
Guys did GREAT! I **rarely** post online, but Paul deserves it! Honda Pilot with rear quarter panel damage, and a door that wouldnt shut properly. We left it with them while out of town and they did a fantastic job!!
Normally I am one to repair damage and do the maintenance on my own vehicles but due to the lack of some specialized tools (normally wouldnt be a problem) and more so a back injury I am dealing with ifound myself in a position of needing someones help to get some repairs done. Not only that but I had to pay out of pocket to repair some accidental damage on my 2010 Civic so finding the lowest price for the best result was important to me. I decided to go with Pauls because of the work I could see around their shop, they do their own paint work and through speaking to them I could tell they were proud of their work. I am very happy with the work they did, Id specified that paint match wasnt super important as long as it was close to save cost but they made sure it was matched and fixed some paint damage that we hadnt even discussed fixing at no extra cost. They were willing to work with me on cost (as much as possible) but still seemed to get good parts and do great work even for the lower quote theyd given me. I would suggest taking a look at Pauls if you find yourself in need of Auto body repairs, be it through insurance or not (you can legally choose your own shop even if your insurance suggests others), if quality versus price is important (to save you or your insurance money) then youd do well to give Pauls a chance ;)
Pauls Collision Repair is always our go to when we need auto repairs. They have wonderful customer service and always care to go the extra mile. I just took my SUV in for major repairs on one whole side of the truck Someone swiped me while backing out of a parking space and it dented the side all the way down both doors and back panel. It was a lot of work to fix and then paint. They did a wonderful job! Very trustworthy.
The team at Pauls replaced the front bumper on my 2006 Toyota 4Runner. It looks brand new with an exact match on the paint. When the work was delayed because they received the wrong part, they offered me their loaner car for free. Customer service is great and the repair work is great.
Needed alot of work done, found them and they gave me a good price on a quote after some shopping around. So, decided to give them a try. They were very straight forward about the repairs, and explained everything very clearly. Car runs great, they completed the work early, and I enjoyed the way I was treated. I will be going back, and will be recommending this place to anyone needing auto work.
Awesome job! Local, honest hard working guys returned my brand new truck back to perfection after my daughter scraped up the passenger side. It looks like nothing ever happened - really nice work!Stephen White M.D.
I drove from the other side of Ft Worth to have some damage repaired on my car, and I would do it again! They were incredibly friendly and the whole process was super easy. I wasnt sure I was going to be able to make it by to pick up my car before they closed and TJ offered to stay open late for me! I hope I dont have anymore damage to repair but if I do Ill go back to Pauls!
I have gone here for years. They do a good job and you can trust them for honest work and advice. It is the only collision repair shop I have ever gone to.
Very professional staff!! They had my vehicle finished ahead of schedule. Allen does great body work. He worked on my wifes car and my new SUV that was wrecked a week after purchase. He made it look like nothing had ever happened to the car. They also have an awesome mechanic named John on staff as well. I was very impressed with their work.
This shop does good work and they can complete the repairs below you insurance estimate.Here is what I did, with State Farm I was able to meet a local adjuster at a body shop get the cost to repair but I had the option to receive a check for repairs. State Farm completed the estimate for $4300 to fix and introduced me to the body shop owner.I declined and put the check to the bank.Next, I based on the detail State Farm estimate I purchased the parts on Ebay for $430. Then took the parts to Pauls and they charged me $1300 labor to fix the car.So my total to fix the car was $1730 and I made $2270 just managing the process. Body shops make a killing on parts and knowing it is an insurance deal.Pauls will give you a good price but you need to negotiate a lower price and they will if you ask!
I will try to make this short but basically I had, what I thought, was damage on my car bumper from someone backing into it and because I don’t know a thing about cars I first took it to caliber collision where I was quoted $600! at that point I decided to take it to Paul’s for a second opinion and TJ took a look at it and basically pushed my bumper back in and wiped it down and just like that it was fixed free of charge. It’s a perfect example of what honesty looks like! I will definitely be going back to Paul’s for any future issues. Thanks a bunch
Thank you for a wonderful Pauls collision team. Alan and Pauls collision staff are very friendly. They did a very good job on my Toyota Camry.
This place does excellent work! I brought my Toyota Corrolla in for front end collision damage repair. I got my car back very quickly. It looked like it had never been in an accident at all.I was very pleased. I would recommend this place highly to friends and family. Thanks again!
Great experience. LT made sure everything was taken care of timely and professionally. Paul came out after paint and body was done and offered to fix a nagging problem I had with the door. From drop off to pickup I could not be happier with the service we received. Quality work from people who care about their customers.Thanks, Dave
Awesome. Awesome. Awesome, this being my first collision I was a little confused about the process these guys were so helpful and set my mind at ease did an amazing job it looks better than before and I cannot say enough, these guys are awesome. Definitely recommended for any body work come see these guys!
They are the best body shop and mechanic shop around!!!They pay attention to detail. I had the vehicle worked on at the dealer and they said that they could not align the rear quarter panel that is just the way it is which was Allen Samuels. Very poor work would never recommend them. Pauls not only fixed it but aligned it just like a new vehicle.Great work Honest and very Professional
Very impressed with the service TJ and the shop provided. There was an understandable miscommunication between some of the techs and they delivered my car and parts back to me (I reassembled the car myself), but the panels did not all line up perfectly. Despite already paying and signing for the job, TJ made sure the car was brought back in and fixed to look like new asap. One of the most honest and legitimate businesses I have dealt with and can easily recommend Pauls to anyone. They are here to get repeat customers through excellent work and not just take your insurance money. Will definitely return if I ever need any body work on my car!
I brought my Jeep here after getting into an accident on the highway. Both left side tires were blown, a control arm snapped, damage to the suspension, etc. From the minute I got there I was treated very professionally and respectfully, something I value as a former Marine. They did not sugar coat the damage to the vehicle, but assured me that they would get the job done safely and in a timely manner. Fast forward a few days later, I was told they were finished the repairs and that I could pick up my vehicle. Unfortunately, as a full time student I couldn’t make it to Paul’s before they closed.TJ ended up staying late that day so that he could ensure that I was back in my vehicle that day (which was the day they told me they were going to shoot for). Finally picked up my vehicle...it looked great, and drove phenomenally well, maybe better than it did prior to the accident. I’ll recommend this shop to anyone.
Just got my 2003 Toyota Sequoia back from Pauls Collision, Excellent Job and Service. TJ is great at talking you through the details of the repair. I have used Pauls since 2008 and have always received great service whether I have an insurance claim or paying out of pocket. Highly recommended.
Great service, great employees and great work . I wouldnt send anyone I care about anywhere else!
I was having trouble finding a body shop that did PDR that could get me in. They got me in quickly and my car looks fantastic. Its clear that these guys want to make sure the customer is taken care of, I was truly impressed and would highly recommend them.
L.T. & T.J. are great guys! I had a great experience from start to finish. Their customer service is phenomenal. My car looks fantastic... I highly recommend this place
Exceeded expectations! Friendly folks. Did a tremendous job on my MX5. Definitely will refer others to come here. Big Thank you!
I would have given five stars if there wasnt a mistake but there was. We had a car repaired there after an accident. You wouldve never known there was an accident after their repairs including the paint job. However, the repair wasnt completely secure and a part fell off months later. After Toyota investigated that the problem was due to pre-existing conditions, Pauls Collision took our car and repaired it correctly, without charging us of course. They also gave us a loaner car while we waited. We hope we never have an accident again to have to use their services but if we did, we would use Pauls again because they honor doing the job again if it wasnt done correctly the first place. They own up and take responsibility which is rare these days! Thank T.J. and friends!
From start to finish Pauls has been amazing and accommodating! TJ is awesome, very helpful in every aspect of the process and has went above BEYOND what was necessary! Its folks like TJ that take an already horrible experience and make it easier to deal with... Take your car here and avoid all others!
Good guys! While they were fixing my wives Durango that got rear-ended, she got rear-ended in my Tundra. They fixed both vehicles quickly and professionally. Cant tell either were ever in a collision.I hope i wont have to, but if theres another incident ill definitely be back here. Thanks again!
I have taken two cars there a total of three times. Every time, they were helpful and efficient. Twice I thought I had a major repair, and the mechanic found that there were minor problems each time and let me know. Will definitely go back there.
Paul’s is great!! I took my car here with some pretty bad damage to the back bumper. When I brought it in TJ did such a great job explaining everything to me and made sure I understood all of it. They took great care of my car while they had it and it looks brand new!!! Thanks Pauls!!
These guys are magicians! Unfortunately I have had several vehicles in their shop but each time, regardless of the level of damage they have made it look like the damage never occurred. Shout out to TJ for offering a very high level of customer service. I highly recommend Paul’s Collison repair.
Highly recommend these guys! They went above and beyond to fix my sons car!
Great experience. They worked with our timeframe and were quick with quotes, questions answered and work completed. Very professional and helpful. Will definitely use again (although I hope I dont have to) and would recommend. LT and TJ are very knowledgeable, courteous and great to work with.
Pauls recently replaced the bumper on my car after an accident and did an excellent job. Plus, they are really great to work with! Thank you BJ and the rest of the staff at Pauls for such a wonderful experience.
T.j and Mario helped me out and were super nice! I dropped off my car that got hit in the front and they called the rental car on my behalf. T.j called me to let me know my car was ready and when I arrived it looked brand new. They even touched up some paint on my doors and fixed a dent and you could barely tell it was there. They went above and beyond the call of duty and I would highly recommend their work!
TJ was patient and informative. He was flexible with the time frame we needed and he and the staff did an amazing job with the repair work I needed on my car. I would definitely have any future work needed done there.
Alan and his staff do amazing work. I took my daughters Nissan Exterra in for a pretty extensive front end collision repair. They worked seamlessly with my insurance company and within a week had the vehicle back to us looking better than it did before the accident! I would recommend these guys to anyone needing collision repair. They are fast, friendly and fair.Chris Rowton, Ft Worth, TX
Great work.
I went on my first long ride from AZ to TX to visit friends and one of my bags scratched my motorcycle tank very badly.Paul and Alan recommended that I buff out the scratches instead of repaint as it would not cost near as much to buff it. I was somewhat reluctant and not too hopeful at first because I didnt know that it was even possible.They made it look almost like new and a fraction of the cost of a new tank or paint job. I was very pleasantly surprised. I hope I never have scratches on my motorcycle again, but if I do I plan on going back to Pauls collision repair.I definitely recommend them as they do excellent work.
Quality results with great customer service. My car looked like it was brand new after the repair.
I am so upset with this place. They did dont listen. Also they dont follow up on things. Still dealing with them I truly regret going to them. I am lost for words
They provided a very good experience. They were honest and the work done surpassed expectations.
Friendly guys willing to work with the hassle of an incompetent insurance company.
Really nice guysGood service. Car looked great! I highly recommend.
Amazing experience. Not only did Pauls do a fantastic job getting my car back to me looking as good as new. They also helped me through the situation. Being my first time in a collision, I wasnt liable for the wreck and didnt know where to start. I called Pauls and they helped me through the process, they gave me tips on how to deal with the liables insurance and pointed me in the right direction.In the future, I will never take my car somewhere else.
Pauls collision did an excellent job on my car. L.T was very friendly and informative and they did a excellent paint job. Earned a customer for life!!!
I was so impressed with Pauls. There service and the friendliness of the staff is amazing....... I would 100% recommend.
First time and great experience. JT and LT are great guys. Excellent body repair and completed when promised.
We have been there twice and are really happy with their service. They do amazing work.
Excellent service, great price and finished work in a timely manner o complaints here
Im very impressed by the service and professionalism. My vehicle was ready and on time.
LT and the guys were courteous professional and on time with the repairs on my vehicle id recommend anyone go see Pauls collision
My wifes Honda crv was hit in the side, and there was extensive damage. They fixed the suv very quickly, and it looks fantastic! I will always use this shop, as it is the best there is! Everything from the estimate, to the work, to the rental car, to the follow up were done professionally
TJ was very helpful & friendly, work looks great & appreciate the lifetime warranty
Guys did great work repairing my wifes car after drive thru car wash damaged the rear wiper blade arm.
Excellent skill and thoughtful service. Highly recommend it.
I absolutely love this company! My whole family has used them over approximately the last 10 years. I just had the worst experience with USAAs service but Pauls Collision Repair was beyond helpful, friendly, and did an amazing job. USAA refused to cover a rental car for the whole time until my car repairs were finished. T.J. ended up staying late the last day to ensure my car was completed so I would not be without a car. I cannot say enough kind words to express my gratitude.