On August 5, 2021 the technician, Louie arrived on time and was very respectful wearing a mask and covering his shoes anytime he came in the home. He was very thorough in his inspection. He originally came to clean the dryer vent which to our surprise it was not in need. However, the home being built in the 70s was not up to code with the long vent pipe that went through the house, attic & roof. We were not aware of this since we have owned the home 6 years. My daughter lives in this home and it is important to me to feel it is not a fire hazard. He explained to me how they could address this problem and offered a discount for same day service. I chose to have him replace it with no pressure from him. Louie was very knowledgeable and took many photos of the entire process to show me. It was obvious he cares for his homeowners and answered any questions in a very friendly manner. We had a very good experience with this company and with Louie.Kathy S.

I was completely satisfied with my experience. From the information provided to me by Shelbi and the professionalism of Louie, the tech, I feel that everything that was told to me was what was done. There was no pressure to sell more than I was interested in. Suggestions were made and it was my decision to do anything extra. I would highly recommend HomeSafe/ Superior dryer vent service to anyone interested in having this done. You won’t be disappointed.

Our experience with HomeSafe Dryer Vent Cleaning was exceptional from beginning until the end. We initially contacted HomeSafe to come out and clean our dryer vent. Louie, the tech that came to our home, inspected the duct work and the roof vent and determined that it was not only filthy, but that the entire system was an inadequate fire hazard. Louie was very professional, explaining things clearly while also providing multiple pictures of our existing system. He outlined what he would propose doing in order to make our dryer vent functional and, most importantly, safe to use. He emailed me all of the images as well as a detailed invoice. I immediately called HomeSafes office, spoke with Shelbi, and scheduled an appointment for the repair, which was also performed by Louie because he was most familiar with the issues at my home. One week later, and I have a clean, new, safe, and working system! No more running 4 cycles to (almost completely) dry my towels. Better still, I am not worried about the major potential fire hazard. I cannot recommend HomeSafe Dryer enough!I want to also mention and thank Louie and HomeSafe for having great COVID-19 precautions in place to keep both their techs and their clients as safe as possible.

Louie was fantastic and deserves a raise : ) Excellent customer service, very Knowledgeable and explains everything in detail with pictures.We bought a house a year ago and have been meaning to get the dryer vent cleaned out as we have seen a lot more lint than at our previous house. Scheduling the appointment was easy,Appreciate the reminder text/emails before the appt.Louie completed initial inspection and took pictures to show me what I cant normally see. Our house is older and could use a new vent & tube leading to the exterior. He replaced the same day and was done within 2 hours.We may not need their services in the future but want to make sure people know how great Louie and the company are. Highly recommend!

Wish I had found HomeSafe years ago, I endured a bad situation for way too long. HomeSafe was spot on in every step: Coordination, Scheduling, Communication, Pricing, Skill of Install, Quality of materials, Clean-up. Thank you for your attention to detail from initial contact to completion.

They were very knowledgeable and experienced and seem to have fixed a problem we had been having with a newly installed dryer since day one. Thank you so much for your work! Very grateful.

Home Safe was very quick to respond to my request for a quote and worked in to their Schedule for next day service. Impressed with the customer service. The technician was professional and took the time to explain his findings and the options that were available. Once we agreed on what service i wanted he went to work. He did an excellent job! Completely satisfied with the company and would highly recommend to others.

Louis called ahead and said he was on his way. He arrived promptly, masked and with booties on. He diagnosed our problem, explained my options in terms I could understand and with pictures. I made a choice of the services needed and he promptly proceeded to clean my dryer vent. My new dryer now works! As it turns out, I didnt need a new dryer after all. If I had only know about HomeSafes services sooner, I could have saved myself a ton of money by not buying a new dryer..

Home Safe came and cleaned and replaced my vent on the roof and made sure everything was working. I did laundry afterwards and I was simply amazed. Great job. I highly recommend this company.

When technician showed up the dryer was working perfectly. When the tech left the dryer would not heat up. When we called the company office we were told no way we are responsible. Its probably just a fuse. Here are 2 referrals. We made sure we did not use their referrals. Yes it was a fuse. It blew probably because the tech ran the dryer for a solid hour with nothing inside. Fuse repair cost $140.

Excellent service. Technician Justin thoroughly explained his work and went over everything. Very happy with his service and the company.

They did a great job cleaning out my dryer vent and answering all my questions. The ladies who answered the phones were knowledgeable, friendly, and helpful and the tech even upgraded my cheap hose to something more sturdy at no cost. Im not sure how their prices stack up as I didnt do much comparative shopping (they were a referral) but Im pleased with their work. They recommended a replacement vent and gave me a quote but didnt try a hard sell. Would definitely use them again.

HomeSafe is fantastic! Their technician, Louie came to my home and investigated the problem with my dryer. What he found was unbelievable. My home is 9 years old and the dryer venting was 100% blocked. Either the builder or the roofer installed the wrong exhaust vent cover, and the entire exhaust vent was jam packed with lint. I learned that this is a fire hazard, and my dryer would eventually burn out or cause a fire. Makes me wonder if this is why my previous dryer stopped working? I HIGHLY recommend HomeSafe Dryer Vent Cleaning and could not be happier with the results and peace of mind. Louie was very professional, thorough, and personable. He tested the system, quoted all the work, and explained everything to me prior to doing any work. He ensured I was a part of the process the entire time. If you suspect that your dryer is not working efficiently, or your clothes are taking a long time to dry, I recommend calling HomeSafe. I thought I had done a good job of cleaning my venting, but never imagined the exhaust pipe to the exterior was 100% blocked. Louie even provided detailed pictures of the entire process and shared them with me. This is a company I will trust with my business again! Thank you HomeSafe and Louie!

First place called for this service was a no show and then wouldnt answer their phone or return my calls. HomeSafe was a completely opposite positive experience. I sent an email regarding service and was was followed up almost immediately by a very friendly lady who worked with me on scheduling at my convenience. Louie the technician was great. He was running a little late, but called to let me know and still made it in the window I was given. Finished his inspection of my dryer vent and told me it was clean and said it probably wouldnt need cleaned for 3-5 years. Showed me several pictures of my vent and how clean it was. Asked how much for the inspection and he said it was free. I had some questions regarding where my vent exited the house and my dryer vent hose. Louie offered some suggestions and considering the inspection was free had him perform the other services we discussed. I would highly recommend this company for your dryer vent inspection and cleaning needs. You also receive several pictures by email of the inspection and any work performed as soon as the tech completes the work. Honest and doesnt try to sale you something you dont need. Very pleasant experience overall and I would use them again.

Homesafe did a great job cleaning my dryer vent. The technician took lots of photos throughout the process and shared those with me online, so I could see the condition of the vent for myself. After cleaning the vent, he gave me a card noting when I should next have it cleaned.

Thorough and reasonably priced service. The tech who came to our house explained everything to us and gave us great advice. Were really happy we went with HomeSafe!

Justin was amazing! What I thought would be a simple dryer vent cleaning turned into having to replace the vent hood due to roofer damage and repair the dryer duct due to previous owner DIY repairs. He was able to diagnose the problems quickly, efficiently, and made sure to explain what he was doing and that I approved before he did. He was experienced, these unexpected issues didnt seem to phase him, and he was able to perform the work professionally in the same visit. Will definitely use HomeSafe for my future cleanings. Really satisfied

Louie showed up on time, was polite and professional. He wore a mask while talking with me and booties over his shoes. He explained repairs that were needed but I didn’t feel like he was pushing or doing a hard sell. I agreed to repairs and and am happy with the work. My dryer is working great now (no more check air flow light). Will definitely call them again when the dryer vent needs cleaning.

The technician, Louie, did a great job describing the issues concerning the reason why our dryer was over heating, not just a clogged vent but a design issue that could cause future issues. He wasnt pushy and gave fair options to go either way. He was polite and work efficiently to get the job done in a timely manner. After work was completed he described everything that he accomplished with detailed pictures so I could understand all work performed. Homesafe Dryer Vent is a good company to perform these services especially if all their techs are as proficient and professional as Louie.

When I bought the house I was told that the dryer vent on my roof was not the correct one. Called these guys since they had good reviews. They are expensive though but at least I can sleep at night knowing that my dryer vent wont catch on fire for some dumb lint or the wrong vent. Be prepared to spend a pretty penny but theyre knowledgeable in what they do. I would recommend.

Great service, Fast and worth the price.

Great service from HomeSafe. A lot of pictures and thorough explanation of issue with a prompt solution. After new dryer vent was installed, drying time went from 1:45 to 40 minutes. Great long term solution that will extend dryer life.

Our dryer wasnt able to dry clothes quickly and properly due to clogged lint and an improper vent. I am so glad that we found HomeSafe! The technician was so thorough, friendly, and knowledgeable and was able to repair the issue in no time. I was also impressed with the COVID safety protocols in place. I highly recommend!!!

This company was great! They came out, did the inspection and took a lot of pictures for us. They did the job quick and at a great price! The technician was friendly as well! I would highly recommend these guys if youre in need of this service!

Great company. They were on time and did thorough and conscientious work

Really good experience, very professional, extremely knowledgeable and quality workmanship

I was very impressed with this company and would indeed use again. Price within norms of others in the business. When making initial appointment call the one taking my call on the phone was very knowledgeable and was quickly able to answer all of my questions. The day of the visit the service agent arrived on time (well a couple of minutes early) and even called prior to the visit to let me know where he was and when to expect. He did the initial inspection and took a lot (55 in all) photographs to help document the process and allowed me to see what all of the issues were to be addressed. He made a couple of recommendation to which I did take but at no time did I fell and .any pressure to take advantage of. A highly professional team and they can count of my continued business going forward.

Very efficient!! Did before and after photos explained everything in detail. And did a great job.

Our clothes dryer did not dry out clothes and our appliance technician identified a blocked dryer exhaust vent as the problem. We hired another firm that came out twice and stated that they cleaned the vent, but our dryer still did not work every time. Finally we called HomeSafe. They found that our tube and vent were NOT clean, and that the roof duct was almost completely blocked. They showed us pictures of before and after. They got to the bottom of the problem and fixed it!

Justin from HomeSafe did an excellent job cleaning out our dryer duct. Before and after photos showed the dramatic difference. He recommended several improvements to increase the Dryer vent flow. Cut our drying times in half! Well worth the price.

Louie provided us with outstanding service. His assessment of the situation, testing, documentation, proposed solution and execution of the work was first class. We can definitely recommend to others without any hesitation.

Made the call that morning and Homesafe was able to schedule a technician the same dayDryer vent installedVery clean and thoroughHighly recommend Homesafe for all of your dryer vent issues

Great jobWell informed professional peopleWould recommend this company to anyoneHonest quality wowkMy vent looks new

After another company did a really poor job at cleaning our my vents I called Homesafe and the technician went above and beyond to make sure everything was cleaned out, he took multiple before and after pictures, he even found my dryer air vent was broken behind the dry wall and was able to fix it, I highly recommend this company!

Professional and timely service. Technician was ontime and explained all details of the service.

Honest and fair.

Justin came out and cleaned 21 feet of dryer vent plus inside the dryer. He vacuumed out so much lint that it made a HUGE difference in air flow and dryer effectiveness. My next load of laundry dried in less than half the time I had been used to. A noticeable difference! Very pleased with the results; only wish I had done this sooner! Highly recommend this company. Very professional.