I work with Erica Nuttle and have had all great experiences with her. She truly values the carrier/broker partnership and the effort our company makes to take care of her customers. She appreciates and understands the efforts our drivers make as well. In this crazy world of trucking and working with brokers, many who do not deliver what they promise, Erica goes above and beyond and I will continue to use her every opportunity I have with my trucks!!
Ive had the pleasure of working with Johnny and Victoria from Circle. Love working with them, they are always quick to respond and go out of their way to make a deal happen! 100% recommend! 😊
Our company does 100 loads a month for Circle Logistics and everything was good till we booked 2 loads with Rachel Fisher (733033 and 732983). Our team drivers dropped loaded trailers at the receiver on Monday and we were told it will be unloaded in 1-2 business days. Today is Saturday. She never answers to emails or phone calls. Yesterday I managed to reach out to her and she lied to me that trailers are empty. I sent my drivers to check and they deadheaded 100 miles. I regret trusting her because the trailers were full. We have wasted one week because of these 2 loads. I understand that its trucking and trailers might not get unloaded on time but when they ignore you its unacceptable
One of the best Company to work with, Excellent team work and good logistics handler and Tremendous pay rate.Mr, Shane is awesome sale person at Circle logistics, and he understand the needs of every single caller who call him- BEST sales guy i have ever met .
It has been a pleasure working with Erica Nuttle(LOAD#755324 and LOAD#767037) she kindly answers the calls and e-mails promptly.Whenever I see a load thats posted by Circle, I want to close the deal with her.This company is great on the communication broker-carrier and have fair rates.We will definitely work again with Circle Logistics Inc.Keep up with the good work!
A really nice company to do business with. Not spoiled with any shady practices yet, widely applied in trucking nowadays. A special thanks goes to FT Wayne office and its representative, Johnny Huynh. Always there to help on a rate, always ready to solve emerging issues. If you think of a safe haven in trucking industry - these guys will provide you with one. Drive safe and stay healthy!
It’s was very good experience work with Kenneth Alcalde ( Circle logistic) very professional and helpful person, we kept very good close communication all the way until load was delivered . Very nice person I will definitely work with him again.
We have worked with several different shippers in our business. Nothing compares to the great customer service, quick response time and the knowledge that they have at Circle logistics. We work with Sonya and Matt at the MN branch. They are a small branch that does exceptional work compared to a large company. We are very happy to work with this company. These two ROCK!! I ABSOLUTELY RECOMEND that you give them a chance to change the shipping process to a Positive and rewarding experience!! Thank you Matt and Sonya!!
Christopher Boskovitch, great guy to work with.I cannot find the word to describe him, and his way of working with carriers. All compliments to this guy.And whenever I see a load thats posted by Circle, I wanna do close the deal with Chris.
Great service and fare rates. Keep up the good work team !
Dont waste your time with this broker, I booked a load with them and after some time they called me and told me hey we cant give you load because we got someone else to pick up that at lower rate, even they agreed on the rate, they are fraud and unprofessional please dont waste your time, they always ready to cancel your loads, they did with me 2 times. they are very rude and always abuse the people for no reason
Terrible experience on the load with Mark, the load wasnt organize at all, they gave us all wrong addresses. Mark Smith and his people werent even answering their phones. Later on Andy suppose to help, and for past 30 days he newer answered his phone. Really bad experience and terrible group of people. Personally I dont think that people like this deserve to work and ruin the reputation of such a company like Circle Logistics. By the way I still never received layovers, extra miles and stops until 30 days after. Maybe I could do something if they ever picked up their phones.
Kenneth Alcalde was the broker that we worked with. We had a very good experience. Will definitely work again
We booked a load with Circle logistics. Everything on the original tender matched the information on the rate confirmation. While en route to receiver we reached out to receiver confirm delivery. Turned out the delivery address and appointment times we’re all wrong. The staff at Circle Logistics was extremely responsive and answered every call even after hours. They remained in constant communication until the problem was resolved. Circle Logistics is definitely an A+ company.
Booked load with Justin Becker WI-PA, dropped trailer at pick for 6 to 8 hrAfter 24 hours I have been loaded with wrong product, load is going to Southern GA .First off all they dont care for my driver he is waiting there 24 hours, They dont care to solve problem at all .The worst part is that is one of there main customer ( Procter & Gamble ).Broker Zac Pitney knew they will load us incorrectly as he mentions to make sure we do proper check in and that is what my driver did.Also after 24 hours wait to get loaded, lady who works there knew they loaded us with wrong product but she thought we will accept.Zac Pitney claiming it will be live unload, easy task to do check Google review on that facility of Procter & Gamble in Albany GAAbsolutely worst experience in a while Im trying to reach someone on the phone for hour or so and all I am getting is unanswered machine.I really dont know what to do with loaded trailer at this point...
Worked with mister Kenneth Alcalde, amazing broker!Pleasure doing business with him, wish we had more guys like him in Transportation!!
It was a pleasure working with Adalina Nava, reacted to the message quickly and responded on time, perfect on the communication broker-carrier problem was solve right away.... We will definitely work again with Circle Logistics Inc .
Great Broker. They did not call or bother our driver, went straight to dispatch for answers. Communicated well and paid well.
It was a pleasure to worked with Circle Logistics, we hope to continue offering our carrier service. Thank you
We did so many loads with circle logistics, but las week we did delivery to Mi with Rachel Fisher (733033 and 732983). And shipper hold our truck for a week, when we agreed for 8 to 12 hours unloading, we didnt get paid for this. She said that,,,, i am sorry we will pay, they didnt
Great Rates and Communications Skills. Adalina Nava is the proffesional of her work. Not Many companies that would exceed my expectations but Circle Logistics did Exceed my expectations. Will Do Business Again. Thank you.
Kenneth Alcalde at Circle Logistics has been our sales/operations director for about 4 years now; we have always liked his reliability, professionalism,transparency and excellent personality. Despite the fact that nowadays there are many freight companies to choose from, we have continuously worked with Circle and I personally consider Kenneth our go -to -person to get coverage for the most difficult loads . We will highly recommend Circle logistics and its wonderful staff to anybody, anytime for their top-notch excellent customer service .
Circle Logistics provides great service to their carriers. We had a situation at a delivery, and Kenneth A from the AZ office went above and beyond taking care of us. Easy to work with and great rates.
Great communication skills. Quick access to loads.
Very bad experience with this company! Very rude and wont pay accessorials. Wont answer emails on our DNU list.
Great to work with them! Always answered quickly and everything went smoothly, perfect on the communication broker-carrier should have.
Do not work with this broker, specially the ones from AZ office, Corey and Michael are very rude and will hang up the phone on you, they are very unprofessional and Liars! Will give you a load with wrong appt times, driver had to wait an extra day to get unloaded, broker promised to pay detention but after the load was delivered started ignoring phone calls and emails.
Great broker, good paying loads, fast communicatios
Great broker to work with, always trying to do the best for you and your drivers!
Adalina was great customer service, responded to e-mails promptly
GREAT HELP, GOOD LOADS, FRIENDLY BROKERS. WOULD DEFINETLY WORK AGAIN WITH THIS BROKERAGE COMPANY.
Kenneth Alcalde a great guy to work with, very helpful good communication from step one to the last .
One of the best brokerage company we have worked for! I really recommend it! 👍🏼💯
CARRIERS HAUL LOAD AT YOUR OWN RISK . CIRCLE LOGISTICS INC WILL LOOK FOR ANY WAY THEY COULD NOT TO PAY CARRIER OR LESS PAY AFTER WORK HAS BEEN DONE . IF YOU WAIT AT SHIPPER FOR LONG TIME TO GET LOADED, YOU STILL HAVE TO MAKE DELIVERY AT SAME ORIGINAL TIME, OTHER WISE CIRCLE LOGISTICS INC WILL TRY TO CHANGE CARRIER $500 LATE FEE . SO PLEASE BE AWARE OF BROKER . WE GOT PAID AFTER I FILLED ON THEIR BOND . THANK YOU . TRANSPARENT TRANSPORTATION SERVICES LLC . MC : 1041628 .
Great broker to work with@Kenneth Alcalde
Picked up a load for this broker that was already late and had to wait all day at the receiver because they had a number that was for the day before. Didnt help with rate and missed a load. Dont use this broker. They lie and tell you you are rude if you get upset. Would have given 0 stars if it were an option.
Worked with Kenneth out of AZ office. Great experience, very nice and polite. Will do business with him again any chance I get
I don’t recommend anybody book Load with Hunter Zimmerman . Bad experience Broke promise me he’s going to pay layover but he didn’t I don’t recommended anybody trust their word Worthless people Don’t trust .
Despondent broker. Bad admin, ops, and Intel on from pickup to delivery.- 5 different delivery times, none of which were true.- Lost 24 hours drive time and $1500 p/day revenue where the receiver was out of state at the prescribed delivery time even though the general contractor was available to offload the date of arrival.DRIVERS...steer clear. Bad communications all around.
This is a carrier you need to do some research on. We went to a load where they took 6-8 hours to load the truck and then the broker denied a detention.
This is the worst companyI booked a load and drove 160 miles to pick it up and canceled the from me and give to other driver while I already at the shipper
Great Brokerage Company, Hauling with pleasure for them.
Excellent broker, we want to improve our company with Circle Logistics
Good company and perfect serviceEnjoyed to work with Kenneth Alcalde
Im usually working only with Christopher Boskovitch from Circle, very professional broker, its a big pleasure to work with him.
Whenever I have a difficult site to get our product to, or multiple trucks are needed, I call Ken at Circle. I know he will take care of the job. Ill get frequent updates, and I know when the loads arrived.
Unprofessional as it gets avoid wasting your time and energy with these scam artist.
BIG RIP OFF HUNTER ZIMMERMAN HORRIBLE SERVICE
Great brokerage company. Kenneth is top notch
Careful carriers, the owner of Circle Logistics is very sensitive and will ban you in their system for life for a fair but negative review which outlines pretty much the same complaints everyone had on here. He literally goes thru the reviews and blocks everyone who wrote a negative one 😂
Kenneth Alcalde is a true professional and a pleasure to work with, looking forward to moving more.
The worst company don’t wast your time to book load with company
We love working with Circle !Rachel is the best !
I have been working with Circle since July 2020. I have found them to be fair, responsive and flexible (when possible). Logistics is a constantly moving and changing industry and theyve tried to change with it. Problems happen and slow things down, but the phone answers 24/7, not something you will always find in trucking.
Really easy to work with! Excellent communication!!
Kenneth Alcalde is the best broker !!
It is a great company to work with, awesome communication.
Thank youKenneth Alcalde nice to work with you
***BE AWARE***Unethical broker, State on a load to complete for an extra 3 days and the broker compensated us 0 for our efforts. Didnt even go to their customer and ask for extra detention time or layover time for our efforts. The worst broker Ive ever encountered in my 28 years in trucking!!!***BE AWARE***
.. I am a carrier After I delivered load I Send paperwork to billing !!! Got confirmation email from them they received !! On a pay day I called them I didn’t get my ACH payment for load lady from billing told me they never received BOL and my invoice !! She said she will expedite for us since they have issue on their side .. well she didn’t ! Update showing my payment status be next month so it will be paid after 60 days !Very bad billing accounting servise BE aware . 🙄
Best brokers there
The worst unethical broker to haul for. They will constantly lie to you stating their communicating with their customer. Which in fact they are not. They tell you one thing and their customer something else. They are not to be trusted they will screw you over and not pay you for your time or efforts. Be aware!!!!!!
Nice Guys Precise Info about Freight,
Called to book a load on 08/02 at 10:58 am central time. Load was from Modesto CA to Norfolk VA. the guy who picked up the phone didnt want to give me his name, just asked to send him an email with all the info of my company and that he will send me rate con in an hour. Waited over 6 hours, called multiple times, no answer, sent 4 emails, no answer. And when I called their office, the after hours guy first said his name was Matt, was extremely rude, didnt want to help, told me that I have to get in touch with whom I spoke to first and that i shouldnt waist his time and hung up on me. When I called back, he used inappropriate language, cussed me out, and hung up on me again. When I called the third time, he said his name was Zach, and again cussed me out. So BEWARE, one lied to me, and the second guy who has issues, because he can only cuss women out.
Nice facility and friendly people!
One of my favorite brokerage companies!
DO NOT WORK WITH THIS BROKER!!! they held me at the receiving warehouse for two extra days and didnt pay me layover. I also found out that they knew of the layover but lied about it on the rate confirmation. Im filing a CLAIM ON THEIR BOND!!! Cory Petersen is the most unethical and shady broker Ive work with.
Great broker to work with.
Total joke of a brokerage. Looks like non-existing communication with their customer. Booked a load with Troy for scheduled fcfs Monday delivery, when my driver arrived they told him that they need scheduled app. Of course broker is nowhere to be found.
Worst brokerage firm ever....lies lies liesMy trailer is still at an unload for 12 days and counting after being told to deliver direct straight through....will be suing for sure
LOOK OUT !!!WHEN I BOOK LOAD, FOR ME TELL ITS LIVE UNLOAD. WHEN DRIVER ARRIVE AT RECEVING, SORRY ITS 48 H DROP TRAILER . BROKER JUST LOOKING REASONS NOT PAY EXTRA FOR THIS.MR. CONNER HINKLE, IM BOOK WITH THIS PERSON, WHEN NEED ARRANGE PROBLEM, HE JUST NOT ANSWERING PHONE.MR. T.J. KNUDSON ANOTHER CLOWN HOW LOOKING NOT PAY EXTRA FOR THIS PROBLEM.
Very slow paying - This is the second load I have done for them. The first load took forever for them to pay, there were a ton of excuses, but sometimes the first load can take a while for accounts payable to set you up in their system. Well, it is not the second load and the exact same excuses are being use when I attempt to track down payment. I uploaded our appropriate paperwork on December 14 at 11:35 am (they are telling me was December 17) and I choose the Quick Pay option of 7 day pay with 2% fee. Our check should have been check on December 24. When I called the first time, they said it was paid out on December 26. The second time I called it it was paid out on December 26, but no check number was available. The third time I called it was paid out on December 27 and still no check number was available. I questioned them on why I still dont have my payment and got nothing but a run around. One of the excuses used was the Christmas/New Year Eve holiday, which I really dont think was an issue as the check was going from Fort Wayne, IN to Eau Claire, WI. If it really was cut on December 27, that would mean there was 3 mail travel days and it still wasnt here on January 2. Think twice about using their Quick pay service.
Very professional! Rates are fair and they take care of every carrier.
I love to work with Circle Logistics as a carrier! Been working with handsome Matt Freel :) a lot, he is always ready to help out and cares about our relationship. Trusted company!!!
Cale, Matt, and the whole Circle Team is A1. They are great to work with.
Circle is a great company to work for. In all my 21 plus years in the transportation industry, this has been the company that is the MOST supportive. For those naysayers out there complaining about anything and how we run our business. Should they have ANY issues, they can contact our president directly. He will rectify any issues himself if need be. Those who love to hop on here and bad mouth do not try to handle things directly with our company. They hide behind their computer screens and simply mouth off. So if you are looking for a company to handle your shipping needs or are a carrier looking for a logistics company to move freight with. Circle is your go-to company. If you dont like the rates you are being offered. There is no need to mouth here. Just move on, and have a nice day!!
I leased my truck there 6 months but found an opportunity for dedicated too hard to pass up..my GOOD n BAD at Circle?..the safety department Tom Brandi Tasha good fair people..24hr dispatched support very good..Greg in accounting is great if u have settlement issueseven with some large deadhead miles at the end of week a solid net$$! Some very nice dedicated like runs..i would have stayed but I live in Florida...some great dispatchers there too..only bad? I made trip back to ft Wayne turned every thing in and at 50 days gone I got escrow back minus $950 charge wish was itemized! but what I dont get I paid $100 a week for Indiana tag..$2600!!! and had to turn !:( I PAID $100 A WEEK FOR TAG N HAD TO TURN IT IN AND NO REIMBURSEMENT $2600!! AT LEAST LET ME KEEP TAG !!
This broker insinuates carriers to break the law. If you dont do what they tell you they reduce your rate leaving you with not much to do about it. On January 30ht I booked a load with Daniel Colvin to deliver next day, but due to some issues with the pickup number we had received from him we were delayed. The following morning I called him to report the issue and he told me I would be okay to just delivery on 2/1. Today I got a revised confirmation with a $400 dollars deduction. I called Daniel and he told me it was because we delivered one day late and I proceeded to educated him about driver hours and how we would have broken the law by still delivering the on the 31st. I explained to Daniel that one way to deliver on time was if we wouldve loaded when the driver arrived to the shipper. But Daniel continue to push that I had to be the next day or get my rate cut. This broker was basically telling me to break the law or take a rate cut. I am here to work, but I am often mistreated and threaten by brokers like Circle after I do the job. Do not book freight with them-you will be insinuate to break the law. You either break the law or take a rate cut.
These guys are very unprofessional, rude and unethical. They screw you over every chance they get. They will short pay you every chance they get with ridiculous amount for something very minor. Have done many load for them thinking that the previous bad experience I had was due to few bad broker but seems to be there company policy to screw over trucker.
Avoid booking with Tim LaBudie!
Great company and growing every day by leaps and bounds. Owners extremely compassionate. When personal issues threatened to side line me every effort was made so I could cont working there. Fast pace and rewarding.
They woke me up with a text two hours before my appointment when I was 15 minutes from where I had to pick up .. theyre obviously going broke because they cant wait for the paperwork from your company. They want it immediately . You know, so they can sign it and send it in saying its delivered.. they try to charge you for every little thing if you dont do as they reques . They want you to download macropoint then they constantly ask if youve arrived, what your ETA is ect ect..why did I even bother downloading this app if they arent going to utilize it? They text me constantly while I was driving...VERY UNPROFESSIONAL...I picked up and delivered early and honestly, I prefer NOT to deal with Circle logistics at all..their freight doesnt pay enough for the bs they put you thru
I booked a load with Madison Shaffer I booked the load on Thursday 05/14/2020 and everything was confirmed she told me I will call you tomorrow to confirm whos gonna be the driver, she did call me at 15:45 just to tell me the load been canceled lol 😆 she made sure I wont have enough time to look for another load on Friday smh, you could been more professional about it and call me earlier so I can find something else, no big deal I wont book with them ever again
(Update at End) We were charged a late fee at a shipper on a load we were doing with them, which we paid assuming they would re-reimburse since we went over as soon as we got the rate con, We received Rate con at 1051, appt was at 1000, receiver said they charge a late fee after an hour. After delivering and invoicing we were short paid late fee, pallet charges and unloading. When I followed up, Dylan said they were sorry and told would pay for Pallet charges and unloading but that the late fee was on us. Dylan own words were: I am not sure of what was agreed upon but the rate confirmation was sent with a 1000 arrival time. As I said, they always give us a grace period and this was exceeded.I tried to use reason that we received the rate con 9 minutes before we were to be charged a late fee, but my email messages were not returned. I have made several attempts to reach TJ who is Dylans manager to plead my case to him, but has not returned calls.I get the impression they dont care about the actual details and choose to have us pay what they should have charged, Our company just so happened to be a recovery truck .Update: After following through and explaining to our case to Andrea, in good faith she over turned the previous decision to short pay us and has promised to pay in full. I am satisfied and in my eyes has righted what i believe a misunderstanding. I changed to 4 stars because of her efforts.
Bad company to work for I come from Detroit mi for orantation like they tell me and when arrive they tell me to come back another day just wade my time
Bradley Board needs to fired .PERIOD.Was ripped by him and this company. I book a load (one of many loads I hauled routinely.) 4 hour delay loading at shipper.and got to receiver late .I had to reschedule.5 Hours later I call Brad and hes at lunch and never put in for a reschedule. After this I was told it will be 2 days later but they werent sure.They said then. Wal-Mart wouldnt take it and take it back to shipper for $150. I took that lost to drag 45k back out off the mountains, and get back to shipper to find out this is all I get for my 500 mile trip and 2 days. Seriously think before taking a load for them. I have 3 trucks that ran the same loads everyday with no problems and I get treated like this.THEY WONT TREAT YOU BETTER. To the owner: good help is hard to find, but with employees like this, makes me hate something I have loved doing for 21 yrs.I wish I would have read up on them first. I hope this helps someone because they wont help.
Be careful! Circle logistics reduced agreed price for late delivery in 75% from rate conf.The agreed amount for transportation was $ 400. The broker paid only $ 100 from the agreement and the reason for the underpayment indicated a penalty from the customer for late delivery.Circle Logistics withdrew from our company (75%) $300 instead of the specified (25%) $100 specified in the rate confirmation agreement for late delivery.
Fabulous people, great company to work with..
Such a bad company to work with. Dont trust them. They didnt tell me its drop trailer delivery, didnt mention on rate sheet and I am stuck on their load since last 3 days and my trailer is hostage. Phoenix office is such a bad broker office.
Avoid this broker
We had a load carrying small engines. When we delivered our trailer was sealed. However Circle Logistics has charged us the whole freight and there was not even damage. The lid was open on one of the crates but no actual damage. We had our insurance look at the case and they declined it, as there was no actual damage of the product. Weve been trying to contact Larry and every 10 calls he will answer one, and only says that hes going to look into it, yet nothing has been resolved. This has been going on since September of last year and now theyve charged us the freight and have refused to pay us other open invoices that we have with them. We are completely dissatisfied, and we feel with our hands tied down. Overall its been a horrible experience.
Do not book loads with them! Julie Seo just wasted my whole day, sending me to a place without a valid appointment, guess what they cant load me and is 3:30pm already so no other loads. Rude and unapologetic on top of that! Dont let them waste your time as well!
Awesome company who is locally owned, but nationwide. They always show how much they care about drivers and employees which makes it a great experience!
So, a broker by the name of William Kennedy out of the Fort Wayne,IN office just posted this on Facebook in the Trucking:Rates & Lanes Group. As a broker...I remember back in late September early October I was paying $3,500-$4,000 taking huge losses to service the customers freight going from Los Angeles to Dallas/Fort Worth and being taken advantage of by carriers because the market was in their favor and flipped. To all the carriers crying about rates right now...it doesn’t feel good does it ? So, let me make this clear and I hope the owner is paying close attention to this. If I was the owner of Circle Logistics and one of my employees made a post like this, he would no longer be employed by my firm. Is this how your company operates Circle Logistics ? Nothing like one of your employees making your firm look bad, or brokers period in that matter. The post that William Kennedy made was screen shot, and will be made public in other groups to show how your firm operates and deals with carriers. As a carrier myself, after seeing this post you never have to worry about a load being booked by my company. I’m positive others will follow suit. Thank you for your time....
Circle logistics is an amazing company with amazing employees, especially Rebecca. She was very kind and friendly.
They will not give you your escrow back. They say you owe them but what you owe is less than they keep. They told me I owed $200 but kept $800. When they bring you on they are sweet as pie but after you start running they become nasty and treat you like dirt. They are thieves. I live out of state from them so it is very hard to go after them.Just dont bother signing on with them.
Absolutely unbelievable how they perform. Asking for help when driver was at delivery since 11:30am was told easy on easy off. Surely loaded fast 50 mile run for $350 with 5 trucks in front to be offloaded. No one informed receiver that our truck was coming. Rude saying that they do their part in contacting customer and not to bother them further more repeatedly asked us since we were a MI carrier when has Chrysler ever been by appt. Ridiculous that we are wrong to ask for help. Whole day lost for a couple hundred dollars. SMH Never again booking with Circle. Always something wrong with their loads.
I am a outside company who works with Circle regularly, they have been great to work with and I don’t have one negative thing to say about them. I work primarily with Aaron Belcher in dispatch and he makes it very easy to do my job from start to finish. Always pay as promised or before and they make the stressful world of trucking not so bad. I wish every broker operated like Circle does and just wanted to voice my support for them and the way they do business, keep up the great work guys!Michael NardiniNardini Transport LLC