We had Mike treat our house. He is professional and does good work. He answered all our questions and explained clearly how and why the process works and what we can expect. Our interactions with Mike have been very positive and given us great confidence in the company.
Technician was very friendly and explained what he was doing. He was thorough in treating the entire home.
The man who came was so thorough!! I had been unhappy with my prior pest control and switched back to Home Team, which came with the traexx system when I built the house. When he came, He not only sprayed within the system, but he did all over my house and even went the extra mile in the back yard. I am so happy I changed over!!
Our Home Team rep was professional, prompt and extremely informative. Gave great info on all he was doing. Answered all questions.
Great techs. Very disappointing customer loyalty.31 May 2021--Based on the owners response, I sent a very detailed reply about a week ago on the companys Destin website explaining the circumstances and requesting action that could make it right. I have yet to receive a response, which, sadly, reinforces my initial comment about customer loyalty.
HomeTeam continues to do an outstanding job keeping all of the little critters out of our home!
Mike showed up promptly and addressed our problem areas. We discussed how to counteract the ants around our front yard. He graciously offered to come back if we had any problems. We highly recommend Home Team and have used them for several years!
Representative was courteous, respectful and knowledgeable. Informed me of the system and what he would do on a quarterly basis.
This company was servicing the home across the street He parked his truck at the end of my driveway. We have a tight street. The employee would not move his truck. He then opened is door as we tried to back up and it dented my car. I have called Chad at our local office in Fort Walton Beach. He told me he would come out to check the damage, however, now he will not return any phone calls. It has been three weeks. I have asked for insurance information..etc. No response.
Thomas is always very friendly and on time. He’s absolutely wonderful and always is sure to ask if we’ve had any new concerns. The customer service when you call is always kind and helpful as well. All in all it’s a great service and company, and I’m glad we chose Hometeam.
Home Team was quick to get us on the schedule and have been doing a great job every since.
Very prompt, professional, and friendly. No gimmicks! I got exactly what I was expecting over the phone. Highly recommend HomeTeam to anyone who desires a company that treats you like family.
I am thrilled with this company. They came at scheduled time. They answered all my questions and took came of pest and termite service for this quarter.
Great service and very quick to respond.
HomeTeam was one of the few companies I contacted that would treat everything. They were thorough when going over their services as well as when they arrived punctually for my appointment. When they were leaving after the initial service they said if we are still seeing an issue after a week to let them know, it’s nice to know a company cares about themselves as well as their clients. Very impressed.
HomeTeam was a delight to work with. Very communicative and quick. The service was 5 stars
The tech came out and he didn’t just spray and leave like most pest control companies. He was very thorough and took his time applying spray and granules. Hopefully the same tech will come and service my home again he was great!!!
Excellent service provided by Nathan. He is a credit to the Home Team Company. On time and a very complete quarterly pest treatment. Keep up the great work.
Mike was an excellent tech did a outstanding job. Went above and beyond on his service
We just moved into a new house and used their services. They were very nice and professional! Have not seen any bugs since they came by. Their prices are very good & they also offer a military discount!
Friendly and convenient.
Quite a professional company. Their price is reasonable and the service man arrived on time.
Very professional and knowledgeable. Tech gave us good advice regarding some of the pests weve been seeing.
Very good.
Home Team Pest Control is awesome. They have been doing our pest control for ~2 year and they are awesome. We have used them for insect control. They do interior and exterior home spraying for us. Very conscientious, friendly and professional
Excellent service... very thorough and quick.... service tech was very good and explained everything that he was going to do and upon completion he gave us a verbal report on his findings.Would definitely recommend them!
Chris the tech was OUTSTANDING!
Your service man Joe Bailey was very thorough in completing his work. He is very friendly and takes the time to explain the purpose of using your method of pest control. By far the best experience I have had with the Hometeam pest defense.
Terrific service people. I always know when they are coming and I know everything is okay and that my gate is closed so my dog is safe. I love them.
Before HomeTeam was treating my house, I couldn’t stand being outside and my dogs always had bugs in their fur. Now I barely even notice the bugs and I can play with my dogs in the yard all day. Also I see bugs inside the house so rarely that I would be willing to sleep on the floor. HomeTeam’s consistent treatment allows my family to enjoy our home with no nuisance or worries.
First time using this service. So far everything seems GREAT
Raise prices almost yearly with no formal warning (its in the fine print of the previous bill.) Also, they try to come out before the 90 days each cycle which will eventually cost extra. Decent over the phone, customer service. Good at home customer service, but used to be excellent.
Our field person, Tabatha, was very informative, professional and got her business done with expedience.
The service is reliable and effective. The only reason the rating is not 5 star is the cost. They have increased the price by more than 20% in 2 years when inflation has only been 3%.
They were awesome and very thorough. Great communication throughout.
We are very impressed with their dedication and thoroughness! Very knowledgeable as well. Well worth the cost!
Always on time, very courteous and professional technicians. Will take the time to answer any questions and address any issue I have. I highly recommend Home Team Pest Defense.
Home Defense did a full service which took very little time. No bug problems since we have been using Home Defense for over 3 years. We opened the attached garage to pull in car, and technician offered to give garage corners a little spray as well.
Fantastic service to my home for over a decade. 13 JUNE 2019 - Service Technician Brett did a very thorough treatment of my whole home & property! Thank you very much - HIGHLY RECOMMEND Home Team Pest Defense !
Great service. They check in when they are at the house so not only do we know they’ve serviced the house, but also ask if there have been any issues. Happy to say no bugs!
The pest control specialist, David, was punctual and professional. The whole process did not take long and David is very easy to interact with and is very knowledgeable!!
The service man came out a couple of times to ensure everything was taken care of with our new home. I mentioned about the termite traps and he came out again to ensure they had been serviced after we moved in to the house!! You don’t see that kind of service and commitment these days. I highly recommend them to anyone looking for Pest Control.
The agent was on time and very helpful. Explained everything he was going to do and was in and out very quickly.
Dana was very pleasant, explained what she was doing and did it efficiently and in a timely manner.
Tech is very nice and professional! Been using them for many years, and all this time...no issues with bugs/critters
Friendly, quick and professional service. Excellent coverage inside and out and will come back for any bugs and cobwebs that show up! Most extensive coverage we’ve ever had. We have been very impressed!
The technicians that come out to my house in to do a very thorough job. before they started coming out occasionally I would see one or two bugs in the house a different kinds. After one year I have seen no bugs in the house at all. My wife is very pleased with that.
Always courteous & I appreciate receiving a call after my service if I’m not home to follow up on any concerns I have & let me know what issues they addressed.
Our bug guy is the best. Always polite and thorough. He is awesome.
Always very professional and helpful. Great team to do business with!
Always courteous, through and do a wonderful job. Always willing to respond to the random bug question too :)
We’ve have enjoyed HomeTeam Pest Defense services for 11 years.They are efficient, effective, and informative.
Home Team PD are the best. Very professional and their methods have kept our home pest free for years. Thank you HTPD.
Since they have started coming out, we have had no pest issues. Tech always calls and lets us know what he did/found. Highly recommend!
Hometeam pest defense in Fort Walton Florida takes great care of our home Pest and Termite needs. The tech is always very cordial. They are always willing to answer our questions and explain everything to us in detail. Anything we see that we feel needs to have extra care given, they are more than willing to take care of for us. We have the Tayexx system in our home which gets the gel injection. They explained the complete system to us when we purchased our home. They are extremely reliable and thorough in their work.
I like the fact that, if I observe a situation in or around my home involving bugs, I have someone to call who have demonstrated in the past that they will, and can handle it. I also appreciate, Mike, who services our home, he is always polite, pleasant and an assume worker/ Thank You/Tom V
Brian Willis is a great professional. He listens attentively and always offers helpful suggestions. Outstanding team!
Seth is the best... you are lucky to have him!!
When I bought my house I continued to use them because they had already been servicing the home and it was convenient not to change. That was a mistake. For the year and a half I had them was nothing short of terrible. I had a small suger ant problem for the first half of the year. I addressed it many times. After trying to get ahold of some type of management for almost 3 months I finally did. They sent twin guys out this time. Apparently the other guy found the issue and fixed it right away. Havent had a problem after that. My issue was the terrible customer service for taking 3 months to call me back. Witch the apologize for. But the fact that I been paying and complaining for over a year about this issue And when the right guy comes out its fixed right away. Makes me as a customer feel Ive wasted over years worth of paying for service. Would not recommend
Great service and customer service. No issues with Home Team. They do a great job and give detailed feedback on their statements.
The company got my new-construction home ready to defend against pests.
I always look forward to Greg visiting for my quarterly treatments. Hes not only knowledgeable, thorough, and on time...hes a friend.
The techs were on time, and explained to me the different services the were doing, as Im from Michigan and we did not have the pest problems Fl. has.
Prompt communication and very nice service techs, I really enjoy working with the HomeTeam Pest Defense company in Destin, Florida.
Very happy with our choice of pest protection. Reliable, effective service and product. Reliable, friendly, professional, and knowledgeable service tech- Chad.
Everyone is so friendly and haven’t seen a big since they’ve been there!
David was on time, professional and thorough.
Easy to communicate with
Very accommodating and helpful...always willing to get the job done correctly!
Staff is very courteous and helpful. Youu make the whole process very seamless.
Friendly people who knows what they are doing.
Home Team Pest Defense has been spraying out home for over 13 years and we havent had one bit of problems with them. I would recommend them to everybody in Florida.
Excellent service and very good communication.
Joe is the best employee that you have !!!
Great customer service.
I am very pleased with Home Team Pest Defense. They give me a great service and if I ever have a problem they come quickly and get rid of any issues I may have.
Amazing service!! Home Team goes out of their way to work around my busy schedule.
Excellent service the service personnel are courteous and demonstrates the desire to please.
Good service and great communication.
Reliable and excellent service!
Excellent service!!!!
Always professional, on time, and they do a great job! Thanks!
Always extremely nice & professional
Easy, pleasant personel, very effective, helpful if needed, reasonably priced, pleasure to deal with
Thorough inspection and effective treatments - prevents problems from starting, and little startups taken care of before they get out of hand.
Excellent Company come in time and no bugs, Great techs
Great team of pros
Very professional, thorough and courteous person
Excellent service!
These folks are the BEST!
Efficient, do follow up
Reliable.profession and courteous service
Very knowledgeable and helpful.
Professional staff and caring