Myself and my husband hired this company 1 Call Pro Lawn to do some work on my property. In the agreement, they were to trim the east side of my property (clearing away dead leaves from the palms, cleaning the area, ect). Removal of all the stuff (leaves, dead branches, ect). They asked for half the money up front, cash or check, before even starting the work. I agreed to pay and they came to collect the money on Friday July 16th 3 days before work began. They agreed to start on July 19th at 7am.The company was a no call no show, by 7:30 I was sending messages & calling to find out what happened. At 7:30 I got a text saying they would be here, they had to empty their trailer out. At 8am I was messaging them again to find out exactly when they might be arriving. I got a message saying we will be there soon. The company showed up at 9am, 2 hours late. Already a bad sign.They got to work and at 5pm, there were still lots of big mango branches and lots of other stuff to be removed/raked. Jose & Angie, owners of 1 Call Pro Lawn, then called me over to speak to them around 5:18pm. I was friendly all day, checking on them to make sure they had cold water, ice for their cooler, paper towels to wipe off sweat, ect.Angie informed me that they were about 80-90% done and they wanted the rest of the payment.Angie told me they would be back tomorrow to remove all the big branches and clean up the yard on that side. I told her when they were done the next day I would give them the balance owed. Angie and Jose immediately got irate. She threatened to dump her trailer filled with my dead branches all over my lawn and leave. I called my husband over and he asked them if they were not done then why ask for the rest of the money and if they would finish the job tomorrow we would pay them. This was not acceptable to Angie and Jose of 1 Call Pro Lawn. They wanted to get paid now, even though my work was not completed. I told Angie I would pay them immediately after they finished the job the next day. Angie and her husband Jose then proceeded to call the police on me and sit in my yard until the police arrived.When the police arrived, they heard both sides of the story. Police told them they had 2 options : dump the stuff and leave, or take the stuff away as promised and return the next day, finish the job, and get final payment. They agreed to return today July 20th. I felt very uncomfortable with them here after they were so hostile yesterday afternoon so I left the property, and my husband had instructions on what they needed to complete. Upon arrival Jose was very apologetic about the police incident the previous day, and my husband said just finish the job and we will pay you for sure. My husband pointed out the remaining work to be done, he said he would clear it out, and that was that. When I got back, my husband said that Jose told him if anything needed to be touched up he would return and fix it. I took photos of the dead palm leaves left inside the palm trees. There are 2 of them and they are very neglected. Jose assured me in the beginning that he would clean them up. I spent over 1 hour on my property with Jose during the initial walk through and I very specifically pointed out all the dead palms inside the trees. He assured me he would clean them up. As you can see in the photos, the only thing that was done to them was they removed all the green leaves, which we agreed NOT to do, and they left all the dead palm leaves in the tree. I called Angie to ask her if her husband might be able to come back as he had said he would and clean up the dead palms. Angie told me that was not true, they were done here and she hung up on me. I paid $1680 cash for this work and there are leaves all over the place, lots to be raked upstill. I cant recommend this company as they did not do a good job, and they called the police on me for not paying them before they were finished. I am attaching photos of the palms that I will now have to pay someone else to clean up/ or clean up myself. Waste of money.

I spoke to Angie when I was in needed some specialty palms trimmed up. They live in the same neighborhood as me and her husband was at my house in 20 minutes to check out the trees and give me an estimate. They were both very easy to communicate with and honest. After talking about what shape I was looking for him and his helper were able to trim all 4 of my trees right then. After the work was finished Jose and I talked for probably half an hour about some more work that I’m looking to have done in the future and just life in general. I would and definitely will hire this company again.

Good service they are very professional