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Highland Tire and Auto Service
2645 Battlefield Pkwy, Fort Oglethorpe, GA 30742, United States
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Highland Tire and Auto Service

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Ja
Review №1

These guys are pretty awesome. I took my truck in today for a front end alignment and when I returned to pick it up I was informed it didnt need it and was charged nothing. Integrity is great thing and these people have alot of it. They could have charged me and I would have never known any difference but they were honest and did the right thing. They have earned my business for life!

Ne
Review №2

Frank and the crew hooked me up with a new set of tires and oil change today, in and out in about an hour . Great service, fair price!!

Fi
Review №3

Paid $900 dollrs to get Acura fixed last week and 5 day later having same problems. Would not reccomend. I am mad.

jo
Review №4

Loving my new tires I got from Sentry . Very fair priced and fast service had me back on the road in one afternoon. I would highly recommend this establishment.

Mi
Review №5

Awesome job to align my sons truck excellent service

Br
Review №6

Excellent prices and service great people.

Re
Review №7

Great group of guys. Check my low pressure light on nitrogen filled tires. Topped it off and didnt even charge me to check it out. Thanks guys!!!

An
Review №8

Have used this place for years. Mike and the rest of the guys really know their stuff. Theyve found and diagnosed problems with our vehicles that the dealer cant seem to find anything wrong with.

Ap
Review №9

Thank you to Frank and the gang! Friendly staff and very efficient. I am completely satisfied and will be back!

To
Review №10

Always great service and great people!

Br
Review №11

So, first I love doing reviews and this experience here is probably going to seem overly emotional/dramatic BUT its only the truth! My car broke down and I called this place because they were the only ones opened. When I called Frank answered and immediately I knew I would like him because he listened to what I had to say while I was in distress so I appreciated his concern plus it is a good reflection of his character. Anyways I eventually made my way to his shop and he checked my car which was over heated and radiator issues so I thought. Plus I told him i just got paid so I have a small budget. He took it all in consideration and came back telling me whats wrong with the car. Not only was my radiator busted but I needed a thermostat and my total came up to close to 900 bucks. I was devastated because there was no way I could afford that. On another note, my attitude was poor because I had gotten off at 5:45 from working a 12 hour shift, so after a little small talk about how to come up with the rest of the money, he recommended that I talk with courtesy finance. I thought I wouldnt get approved because of poor credit but I got approved and got my car fixed! Frank was awesome and the other front desk guy was awesome too making small talk about tires and such. Oh one last thing, I was not able to drive back up there to pay,so Frank sent someone to pick the money up from my house! Frank is awesome and everyone he employs is awesome as well!!

ty
Review №12

The staff make this place great. Kind, courteous, honest people.

Ko
Review №13

Really great workers there very nice

Ro
Review №14

They told me they couldnt plug my tire because it hand puncture in the side of the tire and said I needed two new tires. I didnt have the time to get it done so I told then to put spare on and I left.when I got to where I was going I looked at the bad tire and discovered there was no puncture as he told me and I got it plugged elsewhere.

tr
Review №15

Fast and dependable. Dropped my truck off in the late afternoon, they gave me several tire options and once we agreed upon the package they got to work. The truck was ready earlier than they had expected which was very nice. I will use Sentry again and again. Its a 20+ minute drive from my house to their shop but for the service I get its worth the drive.

Ge
Review №16

These guys are Great! I took my truck in because something was obviously wrong with my power steering. They diagnosed it quickly repaired it the same day and even delivered it back to me at work! They even rotated the tires I bought from them a year or so ago while they repaired the truck. Great customer service. Ill always go back to them!!!

Ch
Review №17

Our brakes were in sad shape when we stopped here at Sentry Station. These guys are great! They were able to replace all the pads and rotors, do a fluid flush, an oil change, and an air filter change, all within 3 hours. Thanks to Brian for his personable nature and expertise.

Ju
Review №18

Once was my go to place but changed hands. Unfortunately I dont trust them anymore. Gave huge estimates, took my vehicle elsewhere and was a simple fix.

Ch
Review №19

Love these guys! My car kept doing a low tire alert, and they came right out within minutes and checked all my tires and put air in them for me and didnt even charge me for it. I highly recommend them to anyone that wants straight answers about their car and fast service.

B
Review №20

Ive been there a few times for oil changes mechanical work. Always friendly, courteous & helpful! They let you know what the job will cost before the work is done. I am happy with what theyve done, the cost and the time it takes to do the work!

Ni
Review №21

First time at this center I stopped in with a leaking tire and they said they would check it for me. Upon my return, they informed me that they had patched the tire. When I asked what I owed, they told me not a thing you have a great day. Getting to my car I noticed they had also replaced my missing tire cap. Its great to know that there is a business that is caring and friendly. I will use them again and recommend them to everyone I know. In fact my mother is going to dump Firestone and use them instead.

Mu
Review №22

My elderly 73 year old mother stopped by to get front brakes worked on. She waited in lobby over 3 hours. On day 1 she was charged $171. The next day she was driving down a hill in Lafayette Georgia and tried to brake and truck veered to the right. She did not have any control over the truck. The truck began to smoke and she thought it was on fire. She managed to get to a service station and call Highland Tire and Auto Service where she had brakes worked on the previous day. Highland Tire called a wrecker service and the tow truck driver informed her that she would not be charged. He said that Highland Tire and Auto would pay. She was driven to Highland Tire and Auto Service in Ft Oglethorpe from Lafayette. She waited another 3+ hours. They told her that they put rebuilt calipers on her truck. They bleed breaks, topped off fluid and checked the break system. The total bill was $322! So in total she was charged $494! She was also charged for the tow truck which was $60!

re
Review №23

My family and I have been getting regular maintenance all the way to major repair work done on our vehicles for years, and we do not have any complaints! The workers are friendly and easy to talk to, the work is above par always. They work at an efficient pace you never have to wait to terribly long for your vehicle. I would highly recommend making them your regular maintenance and repair shop!

Ch
Review №24

Speedy work and great customer service. Gave me a ride to the house and picked me up when the repairs done. Did not try to sell me anything I didnt need along with very fair pricing. Will return for future work if needed!

Au
Review №25

We have been taking our cars to Goodyear and Frank for years. This garages work is always done in a timely manner and for a decent price. They go above and beyond to make sure we are safe and taken care of. Thank you to all the guys who look out for my family.

Ch
Review №26

I have used Sentry Station Tire and Automotive for several years and have always had excellent service at competitive rates.They were very helpful resolving an issue from another Goodyear store in another state.I highly recommend Sentry Station for all of your tire and automotive needs.

As
Review №27

We had some tires put on our truck and the service was awesome. Michael Kelley is a very friendly and helpful guy. He made sure we got what we needed and got us in and out.

Am
Review №28

Ive been bringing my car here for over a decade. The staff at Sentry Station are always very helpful, courteous and I always get an answer in a timely manner. I appreciate their willingness to be efficient and fair. I highly recommend them to anyone.

Mi
Review №29

Respectful honest dependable service

Ma
Review №30

I was really glad at how fast and fairly priced they were. I called and got an answer right away! Darlene is super nice and very friendly! Glad that I was referred to them from Express Oil!

Ha
Review №31

Ive been coming to Sentry for three years now. They have great prices on oil changes and are incredibly friendly and personable. Love coming here!

Da
Review №32

This is a great place. Customer service is professional and kind. I have never had to worry about anything when I come here. The guys in the shop are also very kind and wonderful as well.

Da
Review №33

They continue to have FAST service turn around time, however ever since they were bought out by another company a couple years ago my trust for this place has gone down to about zero. I used to come here all the time and recommend them to everyone. Now they are ALWAYS trying to push additional services on you and are down right as close to scammy as you can get away with. Example: I dropped by wifes car off for an oil change. They called back and said the brake pads were about shot and wanted close to $400 for a complete break job. I had not noticed of the common signs of brakes that needed to be replaced, nor had my wife, so I declined. When I got home I pulled wheels off and checked. Pads still had plenty of life and we drove the car for TWO MORE YEARS before i replaced the pads myself! Ive had a couple other similar experiences since then that I wont go into details on, and I recently had a friend (to which I had recommended they use this place years ago) have a pretty bad experience with them. Suffice to say I sadly no longer trust this outfit and am currently looking for other options. I suggest you do the same.

Mi
Review №34

Great service. I was trying to get out of town and they got me going quickly. I thought I just needed a new headlamp but the socket was bad. Good job.

Tr
Review №35

I was passing through and on the Chickamauga Battlefield noticed a ticking sound from my tires. I found a screw embedded in my left front tire. The next morning I drove to Highland and got it fixed in no time for a decent price. They were prompt and courteous and I felt good about getting back on the road.

Br
Review №36

Great prices on tires and service

Lo
Review №37

I took my car in for an oil change. And asked them to check the tire pressure because my tire light was on. When I picked up the car the light was still on. So I checked the pressure. 1 tire 38, 1 tire 40, 1 tire 25 and one tire was right at 32. If they cant check tire pressure what else are they not able to do?

Te
Review №38

Frank and his team here always go above and beyond! They are friendly, efficient, and honest. Whenever I have any car needs, I call these guys first! I know Im in good hands when I bring my car here!

Be
Review №39

Awesome customer service! I had a a nail in my tire and needed it fixed. They had great reviews so I stopped in. They didn’t disappoint! They had me back on the road in no time.

Co
Review №40

I will not go anywhere else to have my vehicle cared for. They are knowledgeable and do not feel like salesman. Definitely recommend to friends and family.

sh
Review №41

The guys got me in and out in less than an hour after I showed up with a bum starter! And helped me figure out how to reprogram my radio. Super kind and way helpful! Will def come back with any other issues

GI
Review №42

I was referred here by a very godly man so I already knew I could trust them. I came to get my brakes checked to see if I need brake pads. A lot of places would just tell me I need them but they told me they would check my brakes and then let me know. I will be back.

is
Review №43

I have been doing business with them for years I love these guys they are always honest upfront and willing to help with any situation. They are like family I highly recommend them

Gr
Review №44

Best service around. Michael Kelly will do you right every time. Top notch people. Recommended. A+++

Mi
Review №45

Made a mess in floor, wating area and show room dirty. No one wants a dirty mechanic to greet you

Sa
Review №46

I took my husbands truck in for an oil change, tire rotation and balance. The bill was for $115 and they had finished within an hour. However after taking the truck back to my husband and looking over the receipt and the truck itself, he discovered several issues!1 - they had put the wrong oil type back in the truck (I asked for 5W-20 and even the cap on the oil filter says 5W-20 and instead they put 5W-30 and charged me for it). It was also a 1/2 quart low!2 - they did not rotate the tires AT ALL (my husband is a mechanic and could tell at 1st glance they hadnt been rotated - and yes, I was charged for it).3 - tires were incorrectly balanced! They left old weights on 2 of the 4 tires which still caused a vibration in the truck (meaning they didnt road test to see if they had been balanced correctly).This is Basic Autocare 101! If my husband was not a mechanic I would never have known that ALL 3 of those things were done incorrectly or not at all!!! The fact that they passed this off as a competed job was highly unprofessional and I felt completely taken advantage of.They did refund our money once I took it back and showed the manager all the things that were wrong. I will not be taking my business there again and will be sure to tell my family, friends, and co-workers of this extremely negative experience and poor excuse for a autocare business.

Fr
Review №47

Local company and local people all work there. They are all part of our community with there familys. you can trust they will always treat you right. Best of all if you ever have a problem they will make it right.

Ma
Review №48

Best place for oil change. Always helpful and friendly. Wouldnt take my truck any other place..

Er
Review №49

Always top notch service, great customer service, and a nice sitting area. We will continue to have work done here in the future.

Jo
Review №50

Have visited this place twice to get an oil change, both times the wait times were terrible (over 2 hours). The customer service is even worse, unfriendly wanna be know it all type. As a tech myself this guy is completely full of dog poo. Also badmouths other businesses....completely unprofessional. I will never return to this facility and recommend not giving them your time or money.

Me
Review №51

Clean facility, comfortable waiting area, AND excellent customer service! 👏 Overall a much better experience than anyone in this city that Ive dealt with.

Bi
Review №52

These people are awesome

Br
Review №53

Great service, cheap prices, friendly staff. If they see a potential problem, they will help fix it before you break down on the side of the road.

Ry
Review №54

The staff here is friendly and knowledgeable. Its also the best place to purchase the Goodyear brand hands down.

Pa
Review №55

Showed up early on Saturday morning and they fit my 2013 chevy impala in fairly quickly. I had them look at my brakes and after about an hour gave me a pretty detailed diagnosis of my issue.The cost was on the high side and we decided to do Front brakes and rotors today. $360. They also found my air filters needed changing adding another $60 to my bill.Friendly and quick service I will return. Even though it was more costly then expected they did good work and I will more then likely return for the rear brakes at a later date.Had taken my VW beetle to Maxi and they really did not seem interested in helping me out.. brought it to Good Year and in about 3 hours had my problem diagnosed and me back on the road. As I had stated before they do cost more then most other repair shops but dang they know what they are doing and will get the job done and in a timely manor!

Ma
Review №56

Very friendly. Clean waiting area and bathroom. Came in for tires and front end alignment. Very helpful!

Ba
Review №57

Always fast and friendly service here at sentry station tire and auto, highly recommended this place for all of the service needs on my truck

Co
Review №58

Great service. Friendly and helpful. Great prices

Ro
Review №59

Customer service was outstanding. Service on my vehicle was fast and thorough.

Co
Review №60

Very helpful, definitely knew what they were doing. Fast and efficient.

Mi
Review №61

Excellent service, nice staff, reasonable prices ...I ll be using sentry station from now on

Mi
Review №62

Great prices on all services and friendly people only place I go keep up the great work

Mi
Review №63

Worst Rip off con artist Ive ever seen. Im a retired Ford tech. And if you like giving away your money and being lied to and conned, then by all means. They can take care of you.

ke
Review №64

Awesome service and very professional. Recommend to everyone.

Br
Review №65

I have been using Sentry in fort Oglethorpe for about 6 months. I have today and always received the best of service!!!! I will continue using Sentry in fort Oglethorpe!!!!!

Mi
Review №66

Weve had several vehicles serviced here. Super helpful and friendly staff!

Wh
Review №67

Really wish I could give 0 stars but this will do. These people are AWFUL. Waited an hour and a half just to get my vehicle after they did NOTHING to it or tell me what was wrong & CHARGED me $107 to tell me NOTHING. WILL NEVER RETURN & STRONGLY ADVISE OTHERS NOT TO.

Fa
Review №68

I went in to get a tire patched and they said they couldnt fix it (which another place was able to), but they offered to sell me a new set of tires instead. No thanks!

Ji
Review №69

Wonderful, friendly customer service rep.....very quick with the oil change. Thank you!!

Sc
Review №70

Excellent Services, clean facilities and personable staff.

Be
Review №71

We will only get tires from this location.Quality tiresGreat customer service

Gr
Review №72

Good job helpful people.

mi
Review №73

Very professional and helpful!

Ba
Review №74

The service was great

Ch
Review №75

Service was fast! Thanks Frank and Bryan!

Ch
Review №76

The people here dont know what they are talking about. They tried to say I had a bend wheel and I took it to another shop they said I didnt. And they use cheap part never go here!

Ni
Review №77

This place kicks ass compared to tire discount times one million.

To
Review №78

Great place, very honest.

Tu
Review №79

Great service and very friendly

N
Review №80

Good and quick service

ma
Review №81

Fast and friendly experience

La
Review №82

Fast and efficient service

Al
Review №83

Awesome service, always!

Ch
Review №84

👍

Na
Review №85

Best of the best

Information
6 Photos
85 Comments
4.3 Rating
  • Address:2645 Battlefield Pkwy, Fort Oglethorpe, GA 30742, United States
  • Site:https://highlandtire.net/
  • Phone:+1 706-866-8331
Categories
  • Air conditioning repair service
  • Tire shop
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Radiator repair service
  • Wheel alignment service
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7:30am–5pm
  • Thursday:Closed
  • Friday:7am–6pm
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Credit cards:Yes
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