I can’t explain how happy I am with my new 2021 Ford Bronco Sport! I’ve had it for about a week now and it’s amazing. A million thanks to the Sam Galloway Ford team, especially Shelly Thompson! Shelly and I have many conversations a couple of weeks prior and she made sure that all of my needs and requests were fulfilled to the best of her ability. Thanks to her this process was smooth sailing and I couldn’t have asked for a better experience. So happy to be apart of the Ford Family!

We love this dealership. Bought our second Ford truck and the process was SO simple and easy. Matt Kaynes was on top of everything and the transaction was sooo smooth. Their service department is always right on top of things and renting a loaner is easy - it’s all right there. I won’t buy any other truck from any other dealer

Highly recommend taking your vehicle to a different location for work. Dropped our truck off because the service light was on, after being told it was throwing multiple codes and they were trying to diagnose it we were then told it just needed a software update and it was not doing what we stated it was. We were also informed this light that was on means theres something really wrong that would make the wrench light pop up, but they cleared it and updated the software and its gone. Go to pick up the truck today, despite them not giving us any kind of diagnosis and the light immediately came back on. We were also informed our warranty had lapsed, which is fine. But were never even given an estimate to repair whatever is wrong, because obviously just clearing the codes and updating the software did not fix the issue. They even wrote too many to write under the error codes that came up. Guess just clearing everything out is the way to fix all the codes it is throwing.

First of want to thank Keith Auman for taking such great care of us.He provided us with all the service we could possibly need as well as all information.He ensured us the correct numbers, and the truck came with everything and not a single problem.He also made sure to stay in touch with me from beginning to building our Custom F-250 Lariat 2022 truck and giving me details throughout production.As soon as the truck arrived at the dealership he right away got my paperwork started and made sure I could take it home the next day.We want to thank you again for taking care of us and making our experience at ford perfect.We highly recommend Ford Sam Galloway and most especially Mr. Keith for doing a fantastic job!Thank you again, List Distillery Team.

Ive been a customer of Sam Galloway Ford for at least 15 years. Three cars. Ive been a Ford person throughout my life. But Im really a Sam Galloway Ford person because of Mr. Sam Galloway Jr. (RIP) ! I have seen first hand his support to fight poverty and hunger in Fort Myers. He treated everyone with decency, from a homeless person to a business owner. He embraced diversity. So the least I could do to support his endeavors to help people in need in my community was to support his car dealership. This same attitude is what you find at Sam Galloway Ford when you go to service your car. Its not customer service, but the real effort to treat people with respect. I bought my Ford EcoSport about 4 months ago. I love it! I stopped by the Quick Lane for oil change a couple of days ago. Same caring and respectful treatment every time. Thank you guys.

Absolutely LOVE my bronco sport! Definitely go see Shelly Thomas when you visit. She was amazing and went over and beyond to find me my perfect bronco. Thank you so much.♥️♥️♥️

I love my new car ! It was so easy to purchase it from Sam Galloway. I was in a auto accident and broke my leg so it was/is not very easy to get around. I found a Mustang I liked online. After contacting the dealership concerning the interior pictures, I was sent a video by Jeff Rexford showing me what I wanted to see. He & I spoke on email and on the phone concerning viewing the car . He worked around my schedule to show my husband & I the car. I am very impressed on how the whole processed was handled. Jeff even came to my home to deliver the car and we signed papers. It is so nice to be treated so nicely . My husband & I would recommend Jeff & Sam Galloway to anyone that wants a great deal and a simple way to purchase a new car.

I went into Sam Galloway Ford to look for a vehicle to be able to tow a travel trailer. It surely did not take long! Initially I was greeted by Ron who first analyzed what my needs were, the rest was easy. He showed me the F-150 test drove the ones he had in stocks and was hooked on the F-150 XLT with the 3.5 V6 dual turbo . Thanks to all at Sam Galloway great people!

Exceptional management team. They seem to understand customers needs and are very patient with any concerns. You can tell its all about legacy rather than a quick buck. Loved the electronic document signing. Very modern and convenient. Shows that they invest in technology to improve customer experience. My sales person Ron M. was an excellent representation of the Sam Galloway Ford culture. I highly recommend this dealership for your next automobile.

Looked all over the state for my truck and turns out the best deal was 10 mins from home. Thanks to my sales guy Robert Vary he made it easy and no hassle.

Bryan Rodriguez has been exceptional in his knowledge of the company and industry. He did a great job listening to my needs and what options I have available to me. He is on top of things and extremely responsive when you need things. He is on top of his game and I would highly recommend working with him if you are looking for something personal or for you business as I have done. Great Job Bryan! Keep up the good work.

JOHNNY SANCHEZ 10 ⭐️ ! To the well-deserved hopefully 🙏🏽 upgrading position @ Sam Galloway’s 😊 Johnny is professional for us… always! He’s a HERO 🦸🏼 😉 Thank you ☺️ to my new family for everything, including customer service (JS ! TROY and cleaning 🧹 Team 😃 🦮 Desk 🪧 and Sales Manager 🤠👀😎

Doug Hillenbrand is a ture asset to Sam Galloway Ford. We purchased a Ford Ranger and a Ford Escape from Doug and he goes above and beyond assisting the buying and listens to you and explains everything about the vehicles. Doug truly is a great salesman. Everything went smoth a real pleasure to purchase two new Fords! Will have all my services done here and David Hayes will be my service advisor as he is a real asset as well to Sam Galloway! Friendly and very knowledgeable! Great place to buy a safe awesome vehicle!

When you come in ask for Jaclyn! She is amazing! This was my first car and she made me feel very comfortable and answered any questions I had! Geoff, the business manager is also great! I’m so happy I went with Lincoln! I highly recommend getting your customer service done by Jaclyn and Geoff! You will not regret it!

Picked up my 21 Bronco! I have to thank my salesman Justin B for putting up with all my questions. Ford had some issues in launching the Bronco and Justin kept me up to date on everything. If you’re in the market for a Ford give Justin a call

We have had a brand new F350 (2022) at this location for almost 3 weeks. I had to call them myself after a week to figure out what was wrong. We were told a sensor was bad, and it would take 24 hours to get permission from Ford. A completely reasonable and understandable process. However, we were never called. After another week we finally decided to call them, and they never even ordered the part!! The best part though; When we did get someone to answer the phone, I spoke to Courtney. I was honestly appalled at the attitude carried by someone that works directly with customers. Especially considering the lack of professionalism we have ALREADY dealt with. Then we experience it through the people working for the company. What. A. Shame. We called again to ensure the part was ordered (understandably at this point) and they still have not returned my call. Well, why would I expect them to call me back when I have had to reach out to the company several times to never receive a call back? I am absolutely disgusted with the entire process. I will never bring my truck to this Sam Galloway. I have always had a Ford, and never had this issue at a dealership. Needless to say, this entire experience is just disappointing.

After hearing some of the horror stories from people about how automobile dealerships Overcharge and underservice their customers, I was hesitant to take my vehicle in for service. I have previously had good experiences from dealerships and decided to give Gallow a try. Much to my delight, my experience was thoroughly enjoyable and unexpectedly economical compared to the prices that other vehicle service providers wanted to charge me. For example, Tires Plus planned going to charge me nearly $1,400 just for front brakes. I left Galloway with front brakes, rear brakes, a new battery, and an oil change for just over $1,300.00. I think I got my moneys worth and I shall certainly be taking my vehicle to Galloway in the future.

A big thank you to Ron Mcquinn, as always went above and beyond. In this market its really hard to find a vehicle you want and sometimes you need to settle but with the inventory that they have and Ron working hard to get me exactly what I wanted. If you need a vehicle ask for Ron he will do everything he can to get you exactly what you want and in the budget you are wanting to be in.

1st time. Dallas was my advisor and did a great job. I assume the mechanics did too. Very highly rated.

ALL STAFF MEMBERS WERE GREAT. THEY TOOK CARE OF ME IN A TIMELY FASHION AND WERE VERY HELPFUL

The sales team that helped me purchase my car was absolutely wonderful. Shelley really makes Sam Galloway a great place to purchase a vehicle and I recommend her to everyone coming to look for a car at Sam Galloway.With that being said, their service department is an absolute nightmare. The team that works the front desk are very polite and understanding, however, Service Advisor Dave, in particular, needs to work on his costumer service. He spoke down to me and treated me as if Im an inconvenience rather than a costumer. I asked him multiple times when, or if, my car would be ready that day and he did not give me a straight answer for 3 and a half hours. Only then did he tell me that my car will not be available to take home. I came in to get a trunk latch repaired and made the appointment 3 weeks in advance to ensure that the part would be available when I showed up for the appointment.If you have him as your service provider, prepare to be lied to and irritated by the end of your visit. If he tells you he will be with you in a few minutes or says You will get your car back today expect to be disappointed. I can honestly say he gave me the worst customer service I have ever had in any establishment.

I Recently went and purchased a vehicle here 2 weeks ago. Ron V was my salesmen. He was really polite and showed me a vehicle. I absolutely Love. I really felt that he really took the time to listen to my concerns and addressed them Professionally. I will now recommend Everyone I know to go see Ron V. at Sam Galloway and as my Business Grows and my fleet expands Rest assure They will come From Sam Galloway!

Hands-down best experience of my life buying a car. Jared Chapman is an amazing salesman. He was so attentive and made me feel comfortable the whole entire time. I had a trade-in and bought a beautiful used car and I have never been happier with a vehicle in my life. Ps I never write reviews so I must be very happy. Again thank you Jared and the Galloway family!!!

Have bought over 10 new trucks from Shelly Thomas. She is great. Straight to the point. If you encounter a problem she doesnt run away she helps solve it. If you want the best ask for Shelly

Ask to see a red SUV with a wiper on back window. That was second car DEAN Showed me. I bought my dream car. DEAN was the nicest sales person. I took my time checking car and going on over all the papers. I have been back once for DEAN TO GO OVER MY DRIVERS TV SYSTEM. I ALSO HAVE A SUN ROOF. GREAT SERVICE.

Dawn is amazing. I saved money!!! Was told it could be much more expensive than it was and they managed to complete the work in less than a day! Awesome!!!

Justin Beyer did an outstanding job for me in my purchase of a used Chevy Tahoe. He was able to answer all my questions about a brand that he doesnt normally sell. He took the time required to look up answers to my questions that he didnt already know and then helped with mybluetooth set up. Very knowledgeable. I would purchase from him again.

Ron McQuin at Sam Galloway Ford took exceptional care of us when we were looking for a great deal on a used SUV. He showed genuine concern, answered every question, and was extremely professional and kind throughout the entire experience. He also was so friendly to my children! I was really impressed with his dedication to his role and me as his customer at Sam Galloway Ford. Thank you so much for my new car; I absolutely love it! 10/10 would recommend Ron to anyone looking to buy a car!

Setting up our company fleet account was seamless. Bryan Rodriquez walked us through the entire process and answered any questions we had. He also did a excellent job advocating for us, making sure we received the best deal possible. He made buying multiple vehicles a lot less stressful. Thanks Bryan!

Friendly, efficient service; easy to deal with; generous pricing. Ron McQuinn was Very professional salesperson who answered all of our questions and never made us feel pressured to buy.The sales manager was very accommodating and provided us with good advice and a deal we couldn’t refuse.Only have the vehicle for three days but enjoy driving it so far.

I recently purchased a new F150 from Sam Galloway and I am completely satisfied with my experience. My salesman, Justin Beyer, not only went above and beyond before I decided to purchase the truck, but he also has gone above and beyond after the purchase of the truck. To me, that is what separates the good salesmen from just the typical salesmen where all they care about is getting the sale and once they have the sale, you tend to not hear from them again. I would highly recommend Sam Galloway and asking for Justin as your salesman if you are in the market for a new Ford.

It’s a very nice car dealership. They always treat me very nice. I am 78 & was new to Florida. I can’t say anything bad about them. They serviced my old car & I bought maybe my last one from them.

I’ve visited Sam Galloway Ford in Fort Myers yesterday to trade in my 2016 Cadillac which I was paying too much for for the year and everything else my best experience ever I had the best sales person Vinnie DeLong he went out and beyond to find me a vehicle that I would feel comfortable and that i really loved he was the best the attention that we received at Sam Galloway Ford was amazing there employees the cleanliness everything beyond happy but my sales person Vinnie DeLong outstanding then I had Jimmy Goodwin which turned himself inside out to get me the best deal he filled out all the paperwork unbelievable the work that this man did and I also would like to thank one of the managers Tammy and the big manager which they all got together and got me the best deal ever so I now have a 2018 Ford edge titanium with just 40,000 miles I can’t express my happiness enough for this group of people that went beyond to get me into my new car so if you are looking for a deal and to drive out in a brand new car you ask for Vinnie DeLong and Jimmy Goodwin they are the best again it’s the best dealership around they will treat you with honesty and they will not go around the bush so thank you again to my group of sales people you are the best thank you again Vivian and Sherman Hollands

I recommend this dealership. Employees and managers are sensitive to customer needs. It was nice to deal with them.

We enjoyed the experience from the start to finish.Our salesman Matt Haynes was great. Very knowledgeable of the products and fun. Just the type of person we want to hang out with and buy something from. The finance guy to do the paperwork and finish the deal was quick, knowledgeable and easy (Jason?).We would definitely do business with Sam Galloway again.

The best auto service experience Ive ever had! I arrived a few minutes before the appointment time and was immediately taken care of. I was greeted by Dawn (who greeted by name) and was immediately impressed with her demeanor. She was knowledgeable and answered all my questions with regard to the process. Understanding that the service would take up to 5 hours I was offered a loaner vehicle that was arranged. I was able to enjoy a great cup of coffee in the lounge that was beautifully appointed. Before I was half way through the coffee Jodi arrived with the necessary paperwork for the loaner. She reviewed the contract with me, we inspected the vehicle and before I knew it I was on the road. I would like to mention the amazing job the team did on servicing our vehicle. The overall experience was excellent. Dawn, Jodi and the entire team deserve more than 5 stars!!

I recently bought a 2016 Hyundai Tucson and I love it so much. Thank you so much Sam Galloway especially Shelly! She was amazing and made it very easy for me to drive out in a new car!

This is our 3rd time coming back and as always the experience was amazing.. The process was quick even though my credit isnt very good, I was able to get the truck I wanted for my husband at the price range I wanted and with a good deal all thanks to Darlene J. If a bank said No she would keep looking and working the numbers until you get it. The Sale associates on all 3 of my experiences were amazing. This time we worked with Justin B. I told him what I needed/wanted, my situation, and he was right on point. Thank you we definitely we will see you next time.

Service department is service with a smile. All service details are explained, and all options for fixing the issue are given. I did not experience any pressure for upgrading or adding on extra service. Everything from online appointments to early drop off to check were easy and efficient. Stephen was my service contact and he made every effort to keep me updated on my cars status. Happy customer here.

This place is truly like family. Shelley Thomas is a treasure trough! I met her in 2016 and I had the pleasure of dealing with her again this year. She is always there to answer any questions and always has a smile to greet you!Thank you Shelley, I love my new car!

Thanks to Justin B. He is the best! He got us into our beautiful new Bronco Sport much sooner than we thought. We live in Naples and went to Ft. Myers just to work with Justin 👍

Sam Galloway Ford is Top Notch from the service department which has taken care of my old F150 for several years and the sales department from which I just purchased another F150. Ron McQuinn in the sales department is absolutely superb in his service from when I purchased the truck through after sales. Many a time I have called Ron to get help and he has always bent over backward to help me find the right people to talk to or to help in other ways. Tony Gerent in the business management team was also top notch in helping with matters in his area of expertise. Overall 5+ stars for all of the team at Sam Galloway Ford, they are great and I will continue to use their services as a very satisfied customer. Well done to all………

Everyone associated with the dealership is polite and seem genuinely concerned about giving you a positive experience.

Shelly is awesome! My family has been buying cars from her for years. My twins are turning 17 soon and will be getting their first car from her. Couldnt ask for a more trust worthy person.

Still the worst service dept in SW Florida! A few years ago I brought my F-250 in to be serviced and have a door weather strip replaced.... They lost my truck in the vehicle holding area for a day and put in the WRONG weather seal on door entry..... So a few year pass and I have a new truck (2021 F-250) that has a manufacturers recall on the windshield so I thought I will give them another try.... The attendant taking my information tells me that the windshield replacement will take 4 days! and Ford will only give me a loaner (rental) for 1 day! So I plainly explain that this is a work truck and I need to work so I will need a vehicle for the allotted time of 4 days esp since this is a FORD problem and solution not a self inflicted repair. The attendant tells me to not yell at her (which I wasnt) and that a manager would have to approve, for the longer loaner and he would call me. He has not called me in 24 hours (still counting)... So I called Sarasota Ford where I purchased the F-250. The gentleman on the phone laughed when I told him the 4 day repair time that was quoted to me at Galloway Ford and said it would take 24 hours. I have a scheduled time and a loaner waiting when I have the truck windshield repaired due to a manufacturer recall in SARASOTA. Galloway Ford has made it plain to see that my time is better served an hour north in Sarasota.... Galloway is still the absolute worst Ford Dealership. I have been living in SW Florida for 20+ years and this Dealership still doesnt quite understand the facts that there are better dealerships very close that understand customer relations and that people can simply go elsewhere to spend money and not lose a vehicle install wrong parts or IF a manufacturer recall is going to take 4 days not make sure you have a vehicle to use for the quoted 4 day window with out the customer PAYING for the rental for a MANUFACTURER (Ford) safety recall. Still waiting on that call back from the manager too................

I recently purchased a Ford Escape Hybrid. Robert Kjoller was my salesperson. He was excellent, patient, knowledgeable and professional. He listened to my concerns and answered all my questions. He also took a great deal of time explaining the features of my new car. Tami Yost, the manager was very friendly and kind. I was so impressed with the entire team. They do a great job continuing the Galloway legacy.

Had a great experience at Sam Galloway with Shelly! She knew exactly what I wanted, did not beat around the bush and helped me get what I have been looking for. If you go there, definitely ask for Shelly and she will hook you up!

I purchased a used Ford F150 from salesman Eddie Garcia. Sales Mgr Brian and Service Mgr Haley made sure that everything was in perfect working order! I could not be happier with my purchase! Brian, Eddie and Haley really did a wonderful job. 👏Well I went back 2 months later and purchased a second vehicle from this great team. Very happy with Eddie and Brian once again!! 👍👍

I was looking for a car identical to the one I left behind in Oregon. Neil Blalock was the very helpful salesman who drove me all over the huge lot, looking for a car that would compare to my car in Oregon. After a few test drives, I hadnt found anything I loved, so I was about to leave. Neil had been looking at his phone the whole time we were together, and when I said I might come back after lunch, wanted to think about one of the cars, he said, Hold on. Theres something that just came in on the back lot. You wont be able to drive it, but you can look at it. We drove to the back and there it was: a white Ford Escape SE with light fabric interior. And it was a 2015, exactly the age of my other car. And it was cheaper than the other cars I had looked at! I was thrilled. It had just come in for a trade-in, so he said he would call me in about three days when it had been cleaned and checked up. Three days later, I had my new Florida car! Neil couldnt have been nicer and he wasnt trying to push me into anything so I really appreciated him. Hes a keeper, Sam Galloway Ford!

My recent visit and first visit was not as great as I expected from such a big service center. The staff was friendly enough however I felt like the shop good have helped me resolve an issue they encountered during a routine oil change and tire rotation.The stereo shop I took my Jeep for upgrades evidently did not return my wheel lug lock key to glove box I did not realize this happened.Now I’m at the service center to get the rotation of tires and it’s brought to my attention the key is missing I believe that rather than send me on my way to figure it out certainly they could have resolved that situation and safely send me on my way as a first and completely satisfied customer. What happens when a more intense and complicated situation rolls through their gate? Hum!

Sam Galloway is an awesome dealership! If you need a vehicle please see Bryan Rodriguez, he is very knowledgeable and will get you the best price with quality service! Thank you Bryan for all you do!

I am a customer of Sam Galloway Ford in Fort Myers, FL. Shelley Thomas was my salesperson to purchase my 2021 Edge Titanium. She was the best and I consider her a good friend. I lost my husband in March of 21 and she helped me considerably through all the obstacles of transferring our 2018 Ford F150 from his name to mine so I was able to trade the F150 for my new 2021 Ford Edge. She is the best!!!!Dolores McDermott

A few weeks ago my daughter purchased a vehicle at Sam Galloway Ford. With great pleasure I want to share the experience. Upon arrival we were greeted by Tami Yost. A friend of mine told her we were coming and she was asked to greet us. Tami was very cordial and professional. Tami introduced us to a salesperson named David Jackson. In my opinion, and I have purchased many vehicles, David Jackson is the best of the best. From the original greeting, to the purchase, David was friendly, personable, respectful, professional, and very knowledgeable. He did not rush us, nor did he over-sell. We never felt pressured with David. After the purchase we had some upgrades completed on the vehicle, and David Jackson went above and beyond to make sure all was well. He kept us informed of the status and followed up often. He did not have to do this. The sale was completed, yet he took the time to to go that extra step. I plan on purchasing another vehicle in the near future, and I will definitely ask for David Jackson. I highly recommend, not only Sam Galloway Ford, but also David Jackson. You wont be dissappounted!

Had the pleasure of buying my first car (Ford Mustang) with Johnny R and Troy. They helped with the whole process and we’re absolutely excellent. They definitely made the whole experience smooth & a positive thing! Will be back with them again next time.

Went for oil change and tire rotation at quick lube. One hour and forty minutes later my car was ready. This is the second time I requested weather stripping repair. Write up person first time said part was on order and I would be notified. Never happened. Just did it again still waiting for response. I am a Ford retired employee and wish they would step up their game.

If youre looking to buy/lease a car, please do yourself a favor and ask to speak to Justin Beyer. Hes one of the nicest guys you will ever meet. Very understanding, kind, and knowledgeable. Buying a car from Sam Galloway Ford was a breeze thanks to Justin!

My family and I trust Sam Galloway Ford when it comes to choosing the right new car. Not to mention the incredible care and attention provided by Bryan Rodriguez. Thank you for helping me find my dream car!

Shelly Thomas is amazing. She is kind and patient. My dad is a Marine, and she is so patriotic! We cant wait to purchase another truck from her.

Bryan Rodriguez is such a great resource. Knowledgeable and has amazing customer service. Highly recommend speaking to him and seeing your options, specially for business.

We were leasing a truck for 2 years, and wanted to switch it over to buy it but we were out of town and Bryan Rodríguez made the transition easier than ever. Not only did he make it possible and easier he had our payment lowered by 300 dollars. Bryan was awesome and treated us like family, this place is one of a kind.

Purchase a new F150 and had a great experience with Justin Beyer. Was in constant communication and it made the car buying experience pain free.

I scoured the state looking for my new truck, spoke to many dealerships, got the run around, the stories, and the surprise false pricing promises that often deter many from wanting to purchase a brand new vehicle. It took one call from Sam Galloway Ford after my inquiry to answer my questions without beating around the bush. I went in at 6pm after work, they had my truck ready at the front. I was quickly and kindly greeted and we got to business. From the moment my girlfriend and I walked into their building it was an obvious difference in atmosphere compared to other dealerships, and there were actually other customers inside unlike the others. The price was upfront and stayed the same when it came off the printer. They were the only dealership to not hit us with the hidden fees or obscure rebates required to get the advertised price, the same price I was told by another local dealership thats impossible. Every member I dealt with, Justin, Tami, Chris, and his trainee were top notch and obviously genuine people. Even though my work schedule forced me to come in at a later time and hold them up after their closing time, I never once felt rushed or that I was causing an inconvenience. They have earned my future business, I dont care if I have to drive 30 minutes for an oil change I will not step foot at the dealership closest to me again. We are already planning on coming back in the near future to get another vehicle for my girlfriend and are very grateful to have found Sam Galloway Ford.

I always have a positive outcome when I take my vehicle to Sam Galloway. The service manager and staff are awesome and I have never been overcharged. I also love that they offer a free shuttle service.

The quality and workmanship of the vehicle was outstanding the communication between people telling you that they’re going to get back to you and dragging things on longer without letting you know it’s very frustrating everybody says they’re going to call you back and nobody ever does finally I got a number to text and once I text there was still a day and a half to two days before I got an answer. I run a business and the vehicle was supposed to be done on Friday and then it dragged on till Wednesday and then I didn’t pick it up till the following day on Thursday still with a part missing that they never told me was missing they need to work on their communication skills with their people

Just want to take a sec and thank Justin Beyer for the INCREDIBLE SERVICE and for being very easy to work with and not feel pressured. We love our Explorer. Thank you for working with us and going above and beyond..

I purchased a used GMC Van with Roschel Douglas at the dealership. She did a great job of communicating with me, working through the details, and being honest and transparent with the transaction.I thought overall the dealership did a very good job, and would definitely buy a vehicle with them again. I especially appreciate the very solid work that she helped with the transaction and also going through extra steps having it be sold to a person across the country. I live in CA.

Checked backup beeper which is acting crazy. The cost was too much to fix at this time, but they discovered a recall on my passenger side airbag. So they gave me a loaner while they fixed that. Dawn is excellent.

We just purchased a new Ford Bronco Sport Badlands. Our salesperson was Cristal Luckett. She was awesome to work with and she really kept us updated on the progress of the Bronco, from the time being build to the time it was delivered. Thank you CristalJeanette and Larry

Always very professional and informative.. Service manager was very good. The time to perform services was acceptable..

Went in for a recall on my truck. The service was top notch. Was hoping to get an answer to a noise my truck started making only a week ago, but they said Id have to schedule an appointment for it. I was hoping for at least a guess at what it could be, that way when I do make an appointment, I can at least tell them what it might be, instead of funny noise when I start it cold.Otherwise, I was in and out in a hour and a half, and the staff was all courteous.

Great work! Only dropping a star due to speed of service. Took almost 10 days for a new wiring harness and I had an appointment.

Let me start by saying the three or four times I have been to Sam Galloway Ford, my main point of contact was Mr. David Hayes. David is my Service advisor . Never have I dealt with a nicer more accommodating and knowledgeable person. Dave will go out of his way, above & Beyond to make sure the customers issues are addressed and that they leave happy.Honestly everybody I had contact with at Sam Galloway Ford we are genuinely nice people. They are all courteous knowledgeable and friendly. I believe I passed at least two other Ford dealers that have service areas, on my way to Sam Galloway. They are approximately 25 miles from where I live, there is a major Ford dealer 3 miles from where I live, I would never consider going anywhere else with my Ford.

I always feel like a valued customer (vs just another #) at Galloway. I feel that I can trust them to do the job correctly and professionally. Great teamwork is obvious!

Salesman was totally deceptive and said Ford family program couldn’t even come close to monetary quote. This is totally false as I pursued information. Tinting on 2 windows was going to be done sometime after delivery… he would arrange. Was off called never heard back from several attempts. Called next week he was off left messages. Called again spoke with sales manager…. he called back gave a name of place not location or a time . I called that facility they had no name, time, or type of car I purchased. Would tell people stay away from the Lincoln side of this facility, hopefully the Ford is much better run.

Shelly Thomas helped us purchase our truck and everything went so smoothly! She is very knowledgeable and we will certainly go to her again.

Matt K had excellent customer service even though the trucks I were interested in seeing were dirty. My suggestion is dont upload vehicles to your website and not be ready to drive off the lot. Other then that if there is a customer interested in buying a vehicle from here. See Matt K.

Every time I think about purchasing a new vehicle I get a bad taste in my mouth. However my experience with David Deardorff could not have been more pleasant. He was personable and professional through the entire sales process, which he managed to streamline from start to finish. When it came time to have my f250 in for its first service and have a spray in bed liner and Roll N Lock installed I called David. I expected him to tell me to call his service department, instead he said drop it off to him and he would take care of everything. True to his word he had it done on time with zero hassle.

Carl S. was spectacular. He kept me informed about the services needed on my vehicle. Everything was done in the time the Advisor said it would be. The price was extremely fair and I felt valued. Thanks Sam Galloway Ford for yet another great Service.

I am Working with Bryan Rodriguez, and he has been very informative, quick to respond and helping us stay within budget. I highly recommend Bryan to work with you on your next vehicle purchase.

Robert was friendly and knowledgeable. I purchased my vehicle from Galloway Ford and have had it for about two years. The whole process of the purchase and the vehicle oil changes has been very satisfactory. I am a Ford retiree and have been very happy with their service.

The best find Matt Kaynes he will take care of you. Best experience at a dealership

My Ford Edge was recalled for brake fluid problems. Made an appointment and was immediately greeted when I came in and car was taken while I waited. They were very polite and thorough. I was out and driving home within 1 and 1/2 hrs. Thank you for the prompt service.

Between me and my son we have purchased several vehicles at Sam Galloway with Bryan Rodriguez. He has always shown us what we need or found it and had great deals on top of quick service. Thanks Bryan

I had a wonderful transition into my new vehicle. Shelly was amazing

Shelly Thomas has helped my stepmother buy cars. She was very patient and understanding. My next vehicle will be from Shelly! She goes above and beyond for all of her customers!

I purchased this truck sight unseen, and was very appreciative that Jeff, my salesman took care of getting the truck ready for delivery (it was sent out for a spray in bedliner) and he even set me up with his amazing insurance agent.My frustration was with the financing, I had asked multiple times to speak to someone to discuss the rates and payment I would have, and that wasn’t done until AFTER I showed up for delivery. I understand that the dealership was incredibly busy however the few minutes of discussing the purchase on the phone would have been the respectful thing to do, especially since I asked...multiple times and was flying in from another state to purchase the truck.I have to say Jim, one of the finance guys did put together a very good deal but like I said I should have know prior to delivery what was interest rate and payment would be. Overall it’s a nice dealership which could be made even better with some more staff perhaps. Bottom line is I LOVE my new truck and am very happy with my purchase.

They said all the right things for me to come sell my brand new truck back to them when I get there they wouldnt even match the offers I had elsewhere and gave me the lowest offer Ive ever heard of for buying back my truck with 5000 miles call everyone else and go elsewhere before you go to Galloway to sell your vehicle cuz they give the least amount giving 4 stars because the people were very professional and nice only thing I didnt like was the price I got

Ron McQuinn did a great job helping us pick out our new Ford Explorer. We love it! Thanks Ron!

One of the best car purchasing experiences.Our salesman was Justin. Very friendly very helpful and very low stress. I would definitely recommend Justin at Sam Galloway Ford.

Well, buying the vehicle was easy. Sam Galloway has the process down. However, we didn’t even have the vehicle for a week when we noticed something was leaking on the garage floor.I feel like we were kind of bamboozled into a package with concierge service where they will pick up the car when it needs service, fine. Of course, when we called to make an appointment the concierge service wasn’t available but if we drove it to the dealer (30+ miles away), they’d give us a loaner. Ok. Great!!On the day of the appointment we got the car in at the appointed time at 7:00 am. We had some things we could do in the area so we called at 2:30 after finishing with errands and they haven’t even looked at the car yet. Here it is Friday at 4:30 and we haven’t heard a word. Why did I have a 7:00 am appointment! Needless to say, I’m sure I’m without my car for the weekend.So far, I’m not impressed and I hope this isn’t a sign of things to come.

I can not say enough of positive remarks for Sam Galloway. Susan is dedicated, informed, detailed, and fun to work with when making decisions on a vehicle. This was my second time in with Susan for making a decision on a vehicle. Susan always makes the process rewarding. She kept in touch with me throughout my first purchase of my vehicle, which is why I went back to her. Customer service is her expertise and keeping up-to-date with incoming vehicles reflects in her dedication to helping customers. I would definitely recommend Susan for your next vehicle with Sam Galloway. Thank you!!!

Shelly Thomas was FANTASTIC!!!! I was a bit concerned only because Our Guy Ken Fox had recently retired and I didnt know if we would get the same quality of customer service, satisfaction, and experience. However, I was given Shellys email address and I sent one email to her, explaining what I really wanted. I went in, met her, and she showed me one vehicle that was what I wanted, and was in my price range. Then, a few days later I went in to pick it up. I absolutely love my new car!!!! She listened, searched, and provided. Thanks so much Shelly!!!! Couldnt have gone any smoother!!!Sincerely, Thank you so much!!!Kimmi

Great day and deal, laid back and easy going. Scott was fun and easy to talk to.

I would really like to take this time to say thank you for for NOT helping us at all despite asking the receptionist for a salesperson, being told that Ron was on his way down and pretty much letting us sit there for over an hour without a single check in from anyone. Because of this, my family and I found the perfect truck at Coconut Point Honda where they know the actual meaning of customer service and professionalism. Keep up the great work folks!

Jerred was great to work with. I was fortunate to have bought the only Bronco Sport on the lot. Thanks for your help Jerred.

This dealership would not honor new 2021 F-150 as advertised on Autotrader for $7k less than msrp on not 1 but 3 identical vehicles that were priced the same. Manager blamed incorrect pricing as 3rd party error and got rude when I tried to discuss the issue and got short with me as he didnt want to discuss it after I mentioned legal rights. Afterwards another manager approched me that was level headed and did try to diffuse the situation.Im sorry I bought a new truck here back in 2020. They lost any of my future business including a pré order Maverick for my wife.Buyer beware as i feel they do not conduct an honest business practice based on my experience.

In and out in an hour on a Friday morning! Great staff! Not as expensive as other Ford dealerships. I was surprised!!!

Jaclyn at Sam Galloway Lincoln issued awesome customer service and helped assist me with a bad experience with another Lincoln dealership. She went above and beyond to rectify a situation that another dealership created. I give Jaclyn and Sam Galloway a thumbs up 👍 in customer service and honesty.

Love the service staff and all other people who work there I wouldnt take my 2007 f-150 fx4 and my 2016 67 power stroke f-250 fx4 super duty to any other place ever they are amazing and perfect for me

Matt Kanyes went above and beyond to find us our used Expedition at Sam Galloway Ford. No high pressure sales gimmicks, just straight forward and easy going, answering all of our questions about numerous vehicles we looked at throughout our visit. Settled on a vehicle and ended up being at the dealership way after hours by the time we were able to finish up. Thanks again for staying late to get the deal done! Five star service!