Steven showed up within 30 minutes (AAA told me it would be 90 minutes) and he got my car started and put a new battery in immediately. My new battery was fair priced too! I would highly recommend this towing service.

Had a driver today come for a friends car through triple A. His name was Steve. He was a pleasant man, and was professional at his job. Its nice to encounter a person who is nice and curious, especially when under stress. Would recommend him, and if all drivers for his company are this nice,, you got a good business, and I would highly recommend your business and Steve. Thank you for making the tow a better day.

Brandon did an exceptional job on the tow for my 2013 X5 BMW. He was great, and very professional. Thank you Brandon, I really appreciate it.

I had the pleasure of having Rich tow my vehicle. And I just had to rave about the great experience and service I received. Rich was awesome and definitely deserves a 6 star review if I could have left one. Thanks again for the superb service.

I was in a bind when my car limped into my driveway, on a Sunday afternoon. Within 30 minutes, Coastal Towing was at my front door. The young man who arrived was professional and courteous. Within 10 minutes my car was loaded onto the tow truck and headed to the repair shop. I cannot recommend their services enough!

The Port Charlotte people are AWSOME in my time of need. The dispatcher was super helpful and the tow truck operator treated my lady like a queen.. I would not hesitate to use them again

We needed a tow and Steven from Costal towing showed up and had us hooked up in minutes and we were on our way he was very professional and really did his job really well.

Great experience with towing my car. Steven was very professional and personable. He was there to tow my car within 15 minutes of my call to AAA. Great job!

Brandon was extremely helpful and extremely friendly. He went above and beyond!

Outstanding service! James went above and beyond with towing my broken boat trailer to the scrap yard. I highly recommend Coastal Towing, and I will definitely call them again next time I need a tow!!!

On a Sunday, we were blessed to have an incredibly nice, delightful, & thoughtful person as Anthony in Port Charlotte to help us with our “sick” truck situation. We highly recommend Coastal Towing and would be delighted to deal with Anthony again in the future.If ownership is reading this, you should be proud to have someone like this representing your company!

Robin rescued my husband, myself, and our three children (in partnership with AAA) when our van broke down and stranded us 60 miles north of home, late at night, in unseasonably cold weather. He was professional, very friendly, and determined that we would not be stuck at a 7-11 for the night. We felt that we and our van were in very good hands with this company, and we would frankly have not gotten home without him. Would highly recommend.

Amazing company, awesome staff. Very friendly and reasonable. Definitely my go to for future situations where Im in a jam. I want someone reliable like this on speed dial.

Miguel was really helpful, he told me my options and helped to make the best decision. He came right on time, was very professional, kind and considerate. Would definitely call them again!

Called AAA for a tow and they sent Coastal Towing. Miguel was right on spot, calling to confirm call and letting me know how far out he was. When he got to where I was he was very helpful and professional. I would highly recommend and use Coastal Towing again for my towing needs. Thank you Miguel for your assistance today.

Anthony is OUTSTANDING!! Made a challenging Monday morning into a delight! Thanks so much!! / Alan

Just wanted to share a very positive experience. My car was stuck in park at a store parking lot. Unfortunately I had an uber driver coming to take me to the airport to catch a flight in an hour. I called 3 different tow companies in cape coral(where I was) to tow to my house. All 3 said not till Mon. I dont have AAA but called to see if someone could help. Coastal Towing not only towed my car within the HR but did everything over the phone so I could make my flight. Very professional and charged a reasonable price for a non AAA member. Thank you

After wasting 3 days on two other companies; one didnt show in over 36 hrs, the other sent a driver uneducated enough to even do the tow job I was referred to Coastal Towing. Within 35 mins of being called, they had a truck here, car loaded and finally off to be repaired. Thank you!

Excellent,quick response .very friendly and professional

Awesome service. They were very accommodating with short notice and were fairly priced. Would use again for sure.

We waited and waited for the police to come but AAA got there quickly. Rich was fantastic and got our car home quickly! He was very helpful and personable.

Fast, friendly, and very professional. I wont use anyone else

Great Customer Service. Good Prices

Great experience from Coastal Towing! We were vacationing on Fort Myers Beach and our car battery died when we stopped to get gas. They showed up in great time and got us on the road quickly. Gizmo our driver was very nice and professional. Thank you for making a frustrating experience not so difficult.

Joe was super nice and helpful when responding to our AAA call about a blowout around 2:30 a.m. He got the truck to the dealer and got us on our way promptly. Thank you!

Coastal Auto Repair/TowingThe mechanics are very good. They know how to work on older vehicles.

My mini-coup conked out in the middle of a busy intersection in south Ft Myers. I called a few tow companies that connected me to voicemail. Nothing worse than to hear that when youre in a desperate situation! Coastal was the only local company that answered their phone. The woman dispatcher couldnt have been any more nicer. The driver Steve arrived in about 10 minutes. Steve was very professional and a nice conversationalist. He gave me some very good advice about getting AAA.!

When my car wouldnt start this morning, the service that I received from Coastal Towing was EXEMPLARY. Steve arrived on time, quickly diagnosed the problem, physically pushed out of the parking space so he could access the hood, got the car started and went above and beyond offering to follow me to the dealership for the required service. He was friendly, super courteous and professional. I cant say enough nice things about my experience today. I would really like to give him TEN stars!! ☆☆☆☆☆☆☆☆☆☆

Let me start by saying I did not use their service. Albeit we pulled into Publix parking lot in Cape Coral on Santa Barbara and saw their flatbed. By the time I went to take photo he came out and pulled away. He parked long way in the wrong direction in the front of the lot. Kind of irked us and we discussed it and as we watch older people have to park past this huge flatbed and walk around it. How many have been towed doing this? But wait it gets better when he came out he hauled but the wrong way. You have to train your drivers that they rep you and your business. Happened 5 minutes ago...

Had my vehicle towed to local shop (driver stated they will rip you off you should bring to us). That shop was mine. (Will keep looking for a professional towing company to service my customers). Thank you.

We had been out of town for several months and could not get our cat started. We used Coastal Towing to help get us back on the road. We could be more pleased with their timeliness, professional service, and support. We are back on the road. Thanks to Ovie and Coastal Towing.

Ovi was professional and courteous. I would definitely request him for any future incidence with any of my vehicles. Thank you again 😊

Coastal Towing came when my car wouldnt start. It turned out to be a dead battery. They replaced the battery immediately. Their employee Robin arrived sooner than I expected. He was professional, yet very personable. He gave me good advice that greatly benefitted me. I highly recommend Coastal! You wont be disappointed

I cannot say enough GOOD about this business. Was referred to them by Towing service when my sons car was broken down on road. From there they fixed his car...very fair and honest! The following week, I had a screw in my tire. They were able to get my car in right away, and again..very honest and the best price I have EVER experienced for this service in Ft. MYERS! I WILL ONLY GO TO Coastal Auto from now on. Thank you guys!

Great response and helpful driver.

I had a flat tire at work and I called Coastal to come and tow it to dealership for me, instead the driver OVI took a look at my tire and decided to fix it on the spot it was a simple tire patch for him but a SUPER BLESSING for me because I was a afraid that I’d have to buy a new tire, OVI spared me of that expense!! I was so happy that there’s people like him that are out in the community making peoples lives easier from the heart. Not all super hero’s wear capes some of them drive tow trucks :). I will be utilizing coastal for any other auto emergencies in the future

Please do not use this company! We did have excellent service with our tow and figured we would give them a shot taking care of our vehicles issues but unfortunately that was a mistake. They initially quote great prices and fast service but neither of the two actually happened. This is a second rate AT BEST service shop that looks like it should be condemned and we were lied to 4 separate times. The owner and manager do not care about there clients but simply getting paid which unfortunately I did prior to examining to my car which had the same issues it came in with. There are MANY other details I could list as to why we will never spend another dime at this shop but i will be polite and simply advise against ever using their services.

Very professional Fast response time. Highly recommend.

Called Coastal Towing this morning needing a boat moved that was on a non functional trailer. Karrie answered the phone and was able to answer all my questions.Set up a time within 2 hours of me calling to have one of their trucks come hook up the boat, they arrived almost half an hour early.Chip was the driver who came and was very professional and friendly.Got the boat hooked up and delivered without any problem!All around great experience! They came highly recommended and now I see why!Not to mention they were nearly 150$ cheaper than anyone else I called!Thanks again guys! You will be the first I call for any towing needs in the future!Job well done! 🙌👌

Ovi was very professional when he towed my Lexus. He arrived quickly when I wanted a flatbed to tow my car. Such great service!

Very helpful, professional & TIMELY! Highly recommend!

Excellent customer service from Kerri. Her kindness on the phone eased the bad morning with a broken down car on the side of the road. Thanks for being awesome guys! Highly recommend.

Daniel was amazing and patient. Solved our towing issues with utmost professionalism.Dena and Deborah from Sarasota

The driver was excellent, very professional and got to us right away.Job well done!

Steve was punctual, kind and did a great job getting me out of a jam. I highly recommend Coastal Towing!

Ovi arrived in the tow truck much sooner than we expected. He checked our battery and determined that it was not working properly. He was pleasant and knowledgeable. Thank you

Can’t say enough of Ovi he was a true professional! Coastal Towing is fortunate to have such a driver on their team. He was prompt and understanding of my needs! The dispatcher was very polite and professional as well. Thank you Ovi

Thank you so much Ovi One for taking such good care of my bike. You were prompt, kind, considerate and professional. I know my bike will be in good hands while traveling to the shop and I will certainly request your assistance again when needed.

Ovi was very professional and even arrived earlier than expected! He got my SUV up and out fast and careful! I give 5 stars!

AAA gave me costal towing to bring my truck to my mechanic to get worked on, and once I return to pick up my truck I noticed that my $300 KENWOOD radio was missing. I filed a police report and eventually called the costal towing to get the person name who towed my vehicle at least and the service lady was rude and no help at all. I wouldn’t suggest this company to my worst friend. AAA should look into their representatives..

I said to my husband before the worker got here to take a mask out with him in case he wasn’t wearing a mask. When the agent came he was not wearing a mask. My husband offered him one and he refused to wear it. I consider this very rude behavior and no consideration for anyone else or for a while what others are going through.

I had 2 AAA calls a day apart from each other. The drivers were Daniel and Snoopy. These guys went above expectation to help me out. I would highly recommend this company and these drivers 5 stars for sure

Ovi was insightful and very careful with my Vette. I appreciated all his help. Well done!

Carol, the dispatcher was very efficient and courteous. Ovi, the tow truck driver, was incredibly professional, kind, and knowledgeable. A MAJOR assest on the frontline of your business. Great job!!!

Ovi came out and helped me when I needed a tow. He was earlier than expected and VERY helpful. I was stuck and he helped me out immensely!!

Battery check then purchased the battery they installed the wrong battery twice, causing the vehicle to shutdown in traffic . Vern who cameTo the house with a bad attitude insults my wife who just got out of a 12hr shift in the covid unit basically saying take the vehicle to Mercedes it’s not his problem and everyone that installs batteries there works for him so he needs to know who did it so he can yell at them.Then after realizing it’s the wrong battery still being rude says we have to pay more money comes back to the home installs another incorrect battery . The situation makes us want to cancel triple A because they are using this company . Very unprofessional I’m still wait for a call back from whatever manager works there wich I have not received .I am A business owner and work with customers daily at their homes . I would never treat a woman or anyone the way we were treated . The first associate carlos was great and the other associates that came and picked up the battery. Vern should not be able to be customer facing because it is not something that will help your company build a good reputation in that line of work .If she was a singleMother at home alone it would of been no help for her and totally just didn’t help to make her life easier I mean that is why we have triple A. I hate to do this review but it was needed .

Just used these guys for an AAA 50 mile tow . Driver was Excellent . Ovi went over and above to help me out . Car would not move on its own so he put in a little extra effort to position it in place . Didnt have to do it, not part of the AAA service, but he was happy to help . Couldnt be happier .

5 STAR for coastal towing and driver OVI 1 .great experience.....

Joseph was courteous, knowledgeable, and prompt . Thank you

Ovi fixed an issue we were stuck on for two hours in the matter of two minutes, very kind and professional. Amazing company to use.

My kids and I drove from Pennsylvania to Florida, and my car broke down. Needless to say it was stressful. But I called AAA and Coastal Towing came to the rescue. Our driver was Ovi. He was more than amazing. He let my 6&7 year old kids help him load and unload the car off the truck. It truly made their day! We were waiting in the Florida heat, so it was already nice he was early. Then he made my kids so excited about the process...my son even bough a tow truck toy at Walmart later. I cant speak enough praise to Ovi, because my kids are still excited about it at bedtime. THANK YOU OVI, truly. you were a god send today.

I’ve had my car towed several times by them. I literally would trust them with my life.

Late on Friday night I got a call from my 82 year Dad saying he was pulled off to the side of the I-75 Freeway broken down. I was concerned and asked Oh no! Are you OK? He was I am fine and Ovi is here with me from Coastal Towing. He got here super fast, car is already loaded and he is taking me and the car to the repair shop by my house This was the best option for my Dad, not the closest for Ovi but he genuinely cared about my dad and his needs and safety. I met them there, Ovi shook my hand, told me what a pleasure my Dad was and that he was glad to help. Help he did. He was AWESOME and I would highly recommend Ovi and Coastal Towing!

Steve from coastal was amazing! He arrived so quickly. He was super professional and friendly. He made me feel at ease from start to finish. He got my car out of the driveway and hooked up to the tow truck and only two minutes. He came on a Saturday night and was gracious about the whole thing. Thank you so much! I would highly recommend this company and Steve!!!

Very helpful and nice people.Also pricing is fair.

I had a sudden incident on the side of the road in the HOT summer heat and this towing company saved me. Being located over 40 minutes from my location, they arrived there extremely fast. DJ went above and beyond in saving me, literally. Super friendly, super helpful, just overall an amazing experience. 10/10 would recommend them to a friend. And to DJ, thank you SO much!!!

Quick, fast and friendly service! Will use again.

Ovi was very kind and provide excellent service ! Thank you!

Thank you to one of your drivers for helping one of the Affordable Roofing and gutter trucks we cannot have done it without you to diagnose the problem

Coastal Towing did an excellent job for me and my stepson. They responded to a AAA call and were on site in less than 15 minutes. Stephen put the car right where I needed it, even though he was a bit concerned about getting into the location. His willingness to take that chance made life very easy for me. I highly recommend Steven and Coastal Towing and I am greatly appreciative of the amazing service. Thank you!

The lady was incredible, friendly and generally concerned about my safety, driver Steve was a sweetie but being a Jersey girl i love New Yorkers. Would highly recommended this company for towing needs. Dont have too much to say about AAA Auto club theyre not the company they use to be

I broke down on a trip heading to the Keys. Dave pick me up within 15 minutes. Excellent service and extreme gentleman. I highly recommend anyone to use them. Even on a bad day Dave kept some hopes up for me. Super nice guy.

UPDATE: Just used them again on 6/17/19. Absolutely fantastic service. Quick, professional and friendly. I LOVE Coastal Towing.Great experience getting a car towed from Englewood to Ft. Myers. The driver (Dave...I believe) was friendly and professional. Would definitely use again!

I want to give a shout out to Roy Rini who works for Coastal Towing. He was extremely helpful late in the evening when I needed a tow. I rode with him on the way to the auto repair shop and he was very personable, kind and most of all knowledgeable about auto repairs. It was clear that he has a great work ethic, puts both safety and the customer first, but overall it is obvious that he knows what he is doing. I was so thankful that Ray was able to turn the difficult experience of being stranded somewhere into a more positive and memorable experience. Thanks you Ray!

This company is a towing partner with AAA. They are the most unprofessional untrustworthy company. Do not use them. They possess no customer service skills. I have reported them to AAA.

They were courteous, prompt and professional. Got me out of a jam. Recommend them if you need a tow. Big John very helpful.

I just watched one ir drivers literally drop a ladys car on the ground. His bed was literally at least a foot off the ground. He didnt have the car strapped but on one wheel n the car was wiggling all over the place. He also dug up their yard. I have a video of him do un ng this. I will never call coastal withhow careless this man was

Steve went above and beyond to provide excellent customer service. I got a flat tire and had to leave the vehicle a few miles from my hotel. Steve picked up my replacement vehicle, picked me up, and then took me to where I had left the vehicle with the flat tire. Thank you and keep up the great work!

I had to do another review because it would not let me writes comment they have towed my car a few times and the last 2 times I got the same guy and in my hurry I did not ask his name but the service is always excellent he is very friendly and nice I recommend this towing service to EVERYBODY U WONT BE STIRRED WRONG.ONCE AGAIN THANK YOU FOR ALL YOUR HELP!!!!

Ovi was my driver and I was very impressed. He got to me sooner than expected, very respectful, made me feel comfortable riding with him. And I forgot my wallet in his truck for two days, he brought it back to my house with everything still in it. Very trustworthy and honest. I would definitely recommend them to my family and friends.

Quick and very friendly

Ovi was my driver and just the kind person I needed to help me out. He towed my car, made sure I was okay and maintained contact with my insurance. I felt at ease and we had casual conversation on our way to the tire place that was nearby. Everything went well and I would definitely recommend these guys. Thanks again!

The most professional and friendly towing service I have ever experienced. I cant say enough good things about Ovi the driver. He was courteous, friendly, and we became fast friends. I would highly recommend Coastal Towing.

I have to say Steve was the most professional and efficient tow experience I have ever had! Chivalry was his mission don’t to opening the door for me to get in AND out of the truck. I was given a heads up when he would arrive and he had me home in no time. COASTAL YOU HAVE A FANTASTIC EMPLOYEE - I applaud you for requiring this level of service from your drivers.

Ovi is the best service person that a company could have. He is courteous, friendly, knowledgeable and calm. He is the best advertising a company can have. I will recommend him to anyone and I have not done but 3 reviews in my life.

Ovi provided exceptional customer service while towing my car, and transporting me to the car dealership. He was friendly, professional, and reassured that everything was going to be okay. I highly recommend this service.

Absolute awesome company. Couldnt be happier with the service provided. Very professional. Thank you fox for making It happen! Even with the lack of sleep due to all the flooding! All around good experience! Keep up the good work. Highly recommended!

I wish to express my deep appreciation for the wonderful,kind and professionalCustomer Service I received from Anthony. He called before he arrived and I amOlder with a walker and he took my keys at my door and did the battery test andThen was kind enough to take my battery charger and extension cord to let itCharge up since it did not read bad. At noon I called to see about a replacementFrom AAA service and I got Anthony again and he re tested the battery and it hada bad cell, he pro rated the warranty and I happily have a new battery with theTest results. Anthony wrapped up the extension cord and charger and placed themBack in my home and I never had to leave my power lifter recliner. I am so gratefulFor his compassion and kindness and I now have peace of mind with this battery.Please commend him for going above and beyond in his efforts on my behalf.Sincerly,Douglas Smith

Today would have been the 30th anniversary between my Husband and I had he not died 13 November 2017, I am relearning how to drive and had to go to a bad area of town, far away from my home to apply for food stamps. My car died, the office was closed for lunch, my Daughter was in the E.R. and battery on phone low. Steven Fox came to my rescue via AAA and was amazing!!! His truck was clean, he had the utmost of respect and understanding and though I do not like driving in cars or trucks his driving was as safe as can be. Thank you!! He made a very bad day and a person with a major anxiety disorder believe there is hope for our world as he is making it a better place

Very good service.

I was picking up tires at one of my distributors 15 minutes ago and one of the drivers these guys has thinks it was a great idea to back up doing at least 25 or 35 plus mph in a tight parking lot carelessly without looking almost hitting my truck not mad just wish he would’ve been more careful because he didn’t even look at his surroundings

Awesome job Daniel came and got my baby home very nice very professional would deffenitly use them again

Roy Rini is the man. Came out on a Sunday to tow my 4Runner, gave some great advice on the best local spots and went out of his way to drop me off at my place. Hopefully never need a tow again but if I do Im calling Coastal

Just wanted to say a big THANK YOU to Dave from Coastal Towing for the great service he provided to our family on 8/8/17, here in DeSoto Co. He was prompt and very pleasant. He gave me some business cards, and I have handed a few out, which turned out to be very fortunate, as a close friend was stuck on 17 South this morning, and the local towing co said they had 2 other customers waiting. So, called Coastal Towing, and they were there in 20 minutes!!! THANK YOU COASTAL!!!

Fast and efficient....

John barely had my truck off of the bed and I was looking for my phone to give him a review. John thank you so much for coming out to Clermont with our pain in the butt truck. Youre awesome and we appreciate your smile and dedication.

I called and spoke with Carri to set up a tow, which can be stressful and also leave an uneasy feeling in leaving your car in someone else’s hands. Carri was SO polite, outlined everything, was clear and gave me lots of details on what happens/the process! You can track move by move of your tow driver to know exactly where your car is via phone! The driver also called me to ensure he was en route and to check in. Carri gets 10/10 stars and I would recommend this company to others and use them again

Thank you Steve for towing our truck in fort myers! Friendly helpful and quick! Would highly recommend this company!

Havent had a need to use them, but the guys are friendly & I would call them if the need arises...

The driver that came to pick up my car was very professional and arrived in a timely manner. I would use this company again. Great service!!!