Yep the reviews are right. We recently moved from the Virgin Islands and my beautiful Moroccan and Italian rugs were musty, moldy and sandy. They are one of a kinds, that I picked out on our travels so I was a little nervous to have them cleaned. Joe, the owner was SO nice, very professional and my rugs came out AMAZING. The colors are revived and they look stunning (better than when I bought them lol). I also have a VERY sensitive nose and they smell perfectly clean. No strong soap/fragrance scent and I smell NO mold at all! Absolutely worth every cent and the fact that the owners are such nice people is a huge bonus. Don’t hesitate to take your rugs here. My cats are also very happy to have their rugs back without mold, which theyre allergic to. The first image is before and the other are after.
Expert care and service. These folks really know their trade. In addition to cleaning my fine carpets, they repaired a valuable dhurrie rug with wonderful results. Always an excellent experience.
1. Joe and Debbie are totally professional and a delight to work with.2. Pick up and delivery and reinstalling was excellent.3. Most important is the quality of their restoration....my 20+ year old Persian rug had been showing it’s age.Now it literally looks like the day I bought it...showroom quality.Seriously....you can’t do better than using ORC for your rug cleaning and restoration needs.P.B. 👍
We have had 2 large hand made Oriental Rugs picked up cleaned and delivered back to our home in Palm Beach Gardens TWICE this year.The expertise in cleaning and care taken is the very best, as a giant bonus is the polite personal staff fromThe receptionist to the 2 great delivery men, who came with masks on, to protect from the Virus andTheir neatness in covering their shoes, not to mess up my floors.We couldn’t be any happier
This company ruin an Etan Allen rug and refused to repair. They offer one thousand dollars for ruining the rug but refused to pay when my husband went to pick up the rug. As you can see most of the reviews rating are from several years ago. I am seeking an attorney to sue the company. Bad business with horrible service. The rating is a zero. Stay away from this company, over price with poor services. The cleaners would do better than this company and charge less. The worst company of all company. Consumers stay away, Joe is liar.
They took great care of my area rug, I was so nervous because the rug was hand-woven and an antique. They even got out all stains that had been there for quite some time. I am very happier with the service... I would absolutely recommend it!
Ive used many rug cleaners in the past and this was the best. Very professional from start to finish. The rug looks great and so detailed from the crew. I am so happy with everything about Oriental Rug Care. Great people.
I have spoken to the manager and he is going to correct my issue. I will update this review later.
If you know about fine carpets you know that ORC is the only place to go in Palm /Broward /Miami-Dade for expert cleaning and repair. My family sends their important rugs to ORC from Boston, New York and DC. We have always been more than satisfied.
We highly recommend Oriental Rug Care. The company is conscientious, considerate, and, in our case, went out of their way, to adjust to our schedule. Our house was under reconstruction and they kindly kept the rugs for months until the dust had settled. The delivery team was courteous, completely accommodating, and delightful. The rugs look better than new. Thank you!Jane Bialosky
I used Oriental Rug Care to clean a tapestry. It was an old textile. I brought it to there shop and I knew once I walk in that I was at the right place. The facility was clean and they even had a repair person working. My rug looks great again on my wall!
I have known Joe from Oriental Rug Care for over a year. I cant describe the care I received for my carpet cleaning enough; it was superb. Oriental Rug Care is very professional and reliable company. They stand behind their work and they do personal service. They even go to your place of work and pick up the carpet. My carpet had pet pee pee spot that other cleaners could not remove and Joe made sure that the spot was gone. I highly recommend each person who owns expensive carpets that they will be in good hands with professionals that care.
Ive trusted Oriental Rug Care to clean and repair all of my Persian carpets for years. Ive watched the hand-washing process and spent time with the folks at the shop. They care about the service they provide and treat their customers like family. My rugs come home clean, fresh, and with any repair needed to make sure they last many lifetimes..
Oriental Rug Care is the most amazing company I have ever used. Omar and his team did an OUTSTANDING JOB. They provided free pick-up and delivery. The Rugs were soft and they look really really good.
I delivered my rug for cleaning and I was impressed with the courteous and knowledgeable staff. I was given a quick tour of the facility and felt comfortable leaving my heirloom rug for cleaning. I picked up the finished product and the results were beyond my expectations. I highly recommend Oriental Rug Care to anyone seeking quality work. 5 stars!!
The absolute best experience I have ever had with any rug cleaning company. I sent them two huge 10 x 8 rugs, damaged by a flood from the second floor bathroom. I was apprehensive to try them, because the last company I used destroyed a very expensive silk Persian, and refused to pay for it. Joe, the manager, invited me down to take a plant tour and meet the owner, Bill. They were both super nice guys, and I could tell they were very proud of what they do. The plant was state of the art, and the crew was very professional. They even had a large repair room, where rugs were being re fringed by hand. The best part is, my rugs look like it never happened. Thanks guys!!!
I am new to South Florida and I had these white wool rugs that my brother brought back from Turkey when he was on a military duty. Needless to say when I moved in to my new place I wanted them to look new but my main concern was could they ever look nice again. My neighbor told me about oriental rug care so I brought my rugs there and I can say I am very happy I did. They look great front and back!
Very professional and does awesome work and I highly recommend this company
Wow! Great customer service and an impeccable job on cleaning our rug! thank you so much for taking great care of our ancient treasures and making them look exactly like new!
Omar, the manager, and Alex took good care of me. I could see how they wash and clean theAlex pointed out that the turkish rugs that I had would probably run the colors and he suggested a different method, but using steam. Sounds good.Im impressed with this company.
They lost the oriental rug they picked up to clean for us many months ago. A beautiful 9 by 12. Were still waiting to hear something. My sister and brother call me every other week to see if theyve located it yet. Its been over 6 months. It so sad. Weve had that rug in the family for over 35 years.
Recommended this company to a client whos property we were selling. The rug made all the difference at the open house. Great job guys!
I was extremely pleased with how my antique, oriental rugs were cleaned and refringed. I enjoyed being able to go and see how the work was done.Today, a year later,, I received a phone message from Gaitha, saying that they appreciated my business and would like to send me a thank you gift. Although I have since moved out of state, her message was so sincere, I felt it only polite to call her back, which I did. We had a nice chat. Its so rare these days to speak with a customer service person who is articulate, polite and sincere.
They did an excellent job on my rugs, were very courteous and timely. They look as good as the day I bought them. I would highly recommend them to anyone living in the Ft. Lauderdale area.
Cleaned and repaired oriental rug/ Carastan. Did fine job and on time
You guys are the best youre there for people who are going through hard times and even though youre accompanied you also took the time to hear me out thank you guys so much for being such an awesome company and I will always recommend people to you guys and if I need you guys again I wont even think twice thank you and God bless I also wish it was more people like you in the world that took time out for people like me
A pleasure to work with! Thank you for taking great care of my Kerman rug, and most importantly for showing up on time. Highly reccommend.
I am so happy with the service oriental rug care provided me, I didnt think my rug could ever look this good again
Love Oriental Rug Care Fort Lauderdale!! Very professional. Highly recommend!! My neighbors in Palm City live them too!!
Very professional and they do free pickup and delivery. Quality hand washed cleaning would highly recommend!
I love these guys at oriental rug care, they have been cleaning my rugs for years. I have never used there pick up and delivery service, my rugs are small so I just bring them in to there rug cleaning plant
Excellent cleaning and service. A pleasure to deal with them.
Impressed with the quality of rug cleaning and the professionalism of this business
Amazing work!! Keep it up!!
#1 Carpet Cleaning!
DO NOT GO HERE! ITS A SCAM!! They just rolled up my rug never cleaned it, called me in 2 weeks to pick it up all for $80. The stain that was on it was still there, not even faded a little, and when I unrolled it to laid it down and a pile of sand came off it. I wish I could post pictures. Go to another place don’t waste your time and money.