The costumer service need to be improved and looked at. I did a phone call and a guy replied to me, I asked him about if they change the charging port for IPhone X. It should only take a minute for giving the price, but he took 4 minutes and closed the phone call without giving me any price! .
I took my iPhone in to get the battery replaced and was pleasantly surprised when Joe explained the terms, type of battery that would be used to replace my iPhone battery and the guarantee that came with the battery plus the cost. What was GREAT was that it was only going to take approximately 40 minutes to have the battery replaced. Joe did the battery replacement himself and true to his word, my phone was ready when I came back by to pick it up! Joe explained the importance of charging my new battery to 100% as soon as possible; which I did! My iPhone is like new! I will take all my electronics and battery needs to Batteries Plus from now on. They are GREAT!
These guys are the real deal. Joe replaced my iPhone 6 battery in about 20 minutes and it works perfectly. He was a pleasure to work with, as well. Very polite and tech savvy.This after I drove over an hour to the Apple Store for the same service, only to have them turn me away because the bezel had a tiny dent in it. I will avoid dealing with Apple and go straight to We Fix It in the future.
We brought my iPhone 4S in on a Saturday afternoon for a repair. It was decided that the battery needed to be replaced (it had swelled) and it needed a new back too. We were told to return in about 2.5 hours. I called 2 hours after we left and the phone was repaired and ready. I feelas if I now have a new iPhone 4S. Thank you for the excellent service.
Just had them replace the battery in my iPhone 6s and it went great. Even though I just dropped in, they had the battery in stock and I only had to wait about a half an hour. They continue to be one of those businesses that are helpful and knowledgeable that I can trust. :)
Friendly people, honest, great prices and work! Got my daughters iphone 5S screen replaced. I also had my car battery checked while I was there. I had them check it once before and they told me I didnt need a battery at that time. I kept thinking I maybe needed a new one recently as Ive never replaced it. They checked it again today and indeed I did need one. We love this place for all battery needs and MORE! Until yesterday I didnt know they repaired phones.
Batteries Plus Bulbs repaired my 6s screen. I scheduled online, they repaired the phone on time, the experience was easy and the customer service was excellent. I recommend using Batteries Plus Bulbs for your IPhone repair. BTW, I noticed they carried a lot of different batteries and bulbs from common to unique - including car batteries!
They did so well! The price was great and the service was well faster than advertised. They are great at what they do. So glad not to have to buy a new phone. These guys saved me a small fortune!
I needed a new Iphone battery and scheduled my appointment online. When I got there, I was immediately greeted and my phone was checked out for any issues I was not aware of. My battery was promptly installed and my phone is working great. I always enjoy doing business with these guys.
I don’t remember who I worked with but he was super thorough and fast! I was expecting to have to wait a few hours for my screen on my phone to be replaced but it only took them and hour and a half. I am very pleased with the service they provided and would recommend them to everybody!
I was able to drop my phone off earlier than I had scheduled, and the repairs only took about an hour. I am pleased with the quality service and the fact that they checked out other functions of my phone to ensure everything was working when I got it back. My visit also allowed me time to see the range of products they carry at the store- for future reference.
We brought in an iPhone 5c with a complete shattered screen. I thought it was for sure a goner, but they fixed it and now it looks brand new. The service was great, they called us to let us know when the phone was ready and they went above and beyond to make sure the phone was in perfect working condition. I completely recommend this place!
The gentleman that helped me was super knowledgeable and friendly. He gave me good information, and even though my watermark had been triggered, I still got a year warranty on the parts. If it wasnt my battery like he thought, he said he would return the old battery to the phone and wouldnt charge me for the new one.
This Batteries Plus was spot on! They told meto be there at 2:00, took us right in for our 2 iphones that had cracked screens and needed batteries. They told us to return at 4:00 and everything was completed. Excellent customer service. Phones work great! I would recommend these guys to anyone!
Walked into the store and the older gentleman did not greet us and kept his back to us? When asked if they could repair an iPhone X he said no? They fix phones.....NOT. Don’t waste you time with this store.
I took my iPhone 6 to get a new battery. After 3 years the original one had quit charging and holding a charge. The guys at Batteries Plus did a great job and got the battery replaced in an hour. Thanks for saving me big bucks on buying a new phone!
Very friendly and got me up and running in no time. Ubreak I fix would not fix my screen because they said my charging system was not working properly. After they fixed the screen my phone started charging like normal. Definitely would go back for all my repairs hopefully wont have to.
What a great service! Last time I had a Nook tablet go wonkers, I simply threw it out and bought a new one. This time, I spent one day without it as the wonderful technicians service & repaired it & installed a new battery. Problems solved & all data preserved. Highly recommended!
Great service replacing battery in iPhone6. Hank was very friendly and handled everything promptly and with a smile. I will do business here again!😁
So thrilled my phone is fixed! My new battery cost was by far worth paying as opposed to getting a new phone. I didnt want to upgrade.
Phone turned out great and took less than an hour. Always great service at this location as well.
I brought my phone in and it was destroyed. These guys fixed my phone and I had it back in the same day! My phone screen looks better than ever. Thank you!
Easy scheduling online. Very competitive price. Quick Service.
Very helpful, efficient and well explained regarding the work they did on my phone. Many thanks!
Fixed a broken iPhone screen on time & as discussed. Nothing but positive feedback to give & would go there again but hopefully I wont have another broken screen.
Anybody who has an Iphone should know about this place. Replacing the battery took 1/2 hour. The service and people are great.
Fast and reliable. Better than the Apple stores that never have any batteries.
Great experience here. Ask for Joe, he is the man! Dropped my iPhone 7 and broke the screen. Joe had it fixed in under an hour and was friendly and courteous.
Needed the battery replaced for an iPhone 6. Made the appointment online and the replacement went as scheduled. Great job Batteries plus Bulbs!!
Replaced the battery in my iPhone quickly! Much better than buying a new one!
It was a good experience the guys there were knowledgeable and friendly and they got my phone looking and working great again
The gents at this store are super friendly and helpful. They did a great job swapping out batteries on two iphones.
Great job replacing my iphone battery! Excellent and fast service
Fixed my iPhone 6s battery and replaced the screen In 1 hour . Great service thank you .
I was fully satisfied by their professional service and great attitude toward customers. I got broken iphone glass repaired and they replaced it with a new one prefectly.
Polite honest home town business. They have repaired 1 phone and an ipad twice for me. They could have put a warrentee issue on me and refused to fix my iPad. I imagine most shops would have blamed a screen issue on old exposure to water. It was an easy out. Wouldnt have been right. So they didnt use it. They have been prompt courteous and again honest. They honored their warentee when they could have easily not. Turn around times of hours to 1 day. At this point i couldnt find 1 thing for them to improve on.
We were promptly served and the process of getting a new i-phone battery was clearly explained. As promised, 30 minutes later the phone was ready!
FAST, friendly, knowledgeable.Repaired my I-Phone, properly, after another company screwed it up
Couldnt ask for better customer service (I had Ron). Terrific quality phone repair
Got my Iphone X broken screen repair, We Fix it did a very good work, not expensive and fast.
The experience took about an hour and they were all very nice. Pricy but not too bad.
Phone is working and charging great so far! Thanks.
The repair is perfect. responsive and friendly staff
The kind, professional service l receive each time l patronize my local Batteries Plus is so appreciated. Thank you once again!
Outstanding service as always... would highly recommend
The repair was done well and in the amount of time promised. Very pleased with their work.
They did an amazing job ! My phone is as good as new ! Very pleased with their work!
Knowledgeable staff provide excellent customer service!
My phone was 100% repaired and works perfectly.
Everyone was very helpful and positive. Thank you.
One of the last bastions of excellent customer service.
I couldn’t be more pleased with the knowledge and customer service I’ve received every time Ivisit the store.This time they replaced the battery in my iPhone 6 👍.
Excellent service with a delivery time that was spot on.
Great service, fast and everything was promised!
I went in to get my screen repaired and now my mic on my phone isn’t working
Prompt service and helpful assistant
Decided to day to see if I could have the battery replaced in my IPhone 5S since the current battery has to be recharged daily. Phoned Batteries + and they said they can change the battery in about 30 minutes. I headed right down and in less then 30 minutes, a new battery was in my phone and I was out the door.
Nice, efficient and very helpful
They knew what to do and did it well.
Amazing service
VERY PROFESSIONAL.