I first met Dan over ten years ago, when he managed the technology at an office where I worked. Hes been my personal computer guru ever since, shepherding me from tower-monitor-keyboard set-ups to laptops and a tablet, with multiple updates and upgrades and security system installations. I have always been extremely satisfied with his prompt service, reasonable fees, and personable professionalism. His expertise and willingness to accommodate this non-techie is very much appreciated.
When my computer unexpectedly died and I needed someone to check it out, I found Dan online and gave him a call. Dan was able to look the computer over that day and, unfortunately, had to give me the bad news that is was truly dead. He was able to export my files, folders and web bookmarks off the computer and import them to my new computer. This was all within 3 days! Dan made what could have been a worst case scenario into one that, other than having to purchase a new computer(!), youd never have known had happened. I whole-heartedly recommend Dan.
Its comforting to have found a reliable PC tech professional! The work was thorough, affordable, and I appreciated that I wasnt sold on features I didnt need. I highly recommend Dan the PC Medic.
Dan is extremely professional. I have been working with Dan for 5+ years and each and every time the work has been done meticulously-- with great turn=around-time . I have referred him to friends and they too were very pleased.
Dan helped me out of a bind. He did a great job recovering info on my broken computer and helped set up a new one. His advice on some additional programs also has proven wise and helped me already. Highly recommend him!
My wife and I needed a new computer Dan was great told me exactly what to buy and what not worked out great. Told me where to go and not let them talk me into something I didnt need. Very honest man in my book. Greg
My experience with the PC Medic, Dan Ruffolo, was excellent. He was affordable, professional, and accurate in everything he helped me with. I highly recommend Dans services. Scott Hubacek
Dan is the man! I called him up after reading the reviews on Google, informed him off my issue, and took my computer to him the next day. He called me throughout the process and provided clear communication about what he was doing to resolve the problem.When it became clear that the computer issue was not solvable, Dan offered me a discount price and to mirror everything onto a new SSD drive twice the size of the broken one.I had my computer back the next day and its worked great!I will be going to Dan again for future PC repair.
Im glad I chose the Compiter PC Medic. He was very professional, knowledgable, and made me feel comfortable throughout the entire process. I feel great knowing I have a computer repair company go to that I feel like I can trust. Highly recommend!!!!
I contacted Dan, as I had heard about his service. I live in Iowa, which is out of state from Colorado. I did not know if this was possible. It was. I used Dans computer service digitally. He was able to access my computer screen and manually walk me through my problems. Dan was able to troubleshoot my issues; as I had several with my computer, and he arrived at the answers/solutions. I cannot thank him enough for his kindness and patience with me as I consider myself as somewhat computer illiterate with terminology, icons and the general workings of a computer. Dan was so very professional. He gently explained my issues to me and assured me that I did not need to know everything he was doing, that he was able to do the things needed to be done. I likened this to driving a car. I have my key and start the ignition, but I do not need to know the inner workings of the engine and pistons. I will not hesitate to contact Dan next time I need his help. I will not have to go to a computer center to have my problems fixed. I will use Dan.
Dan was so helpful! He was confident and reassuring that he could salvage my data after my laptop died in mid-use. So not only did he copy all my data onto a flash drive, he actually got the laptop up and running again so I could finish some things before transferring everything to my new laptop. What a relief! Great customer service and at a great price! Hell now be my computer guy in Fort Collins for anything that may go wrong. Thanks, Dan!!
Dan is a lifesaver when it comes to fixing any computer and setting up your new computer when the old one dies,which happens fairly frequently with my kids. With new models coming out weekly with more bell and whistles than you ever will need, it takes a PhD just to figure out how to turn these new computers on. If you want to reduce your stress and lower your blood pressure, take your computer to Dan. You will not be disappointed.
36 hours and a small fee later, my dead computer was alive and kicking. Dan did a great job
Dan is great! We called him after my daughter experienced a scam scare with her laptop. He was able to help us out quickly and offered us the solution and reassurance we needed. Using Computer PC Medic was one of the best customer service experiences I’ve had all year.
Dan has been my computer guy for over a year, and I couldnt be more pleased. He is very knowledgeable and not only addresses issues I may raise, but Dan will make suggestions for upgrades and maintenance that I may wish to consider. Since I have one computer for business and personal use, downtime is not an option. Dan has been able to service my computer is very prompt manner (usually same day) and have me back in business. His prices for services are very reasonable, and based on my experience with computer shops in the area, Dan is more than competitive. I would recommend Dan to anyone who owns a computer and needs prompt, reliable, and reasonably priced service.
We have been working with Dan for many years and have been very pleased with his level of professionalism and expertise. We run a home business as well as run other family computers and Dan has been able to troubleshoot some of our complex situations with software and networking. We have found him to be very honest and dependable, never adding extra fees even when the job required more time than what was originally quoted. We highly recommend Computer PC Medic for all of your needs.
Great Experience! I have been taking my computers to Dan with Computer PC Medic for several years. In fact, I wont take the computers anywhere else for repair! Dan is extremely knowledgeable, provides reasonable solutions and completes work in a timely manner. Thanks for being the computer genius for my business!
For someone who is not real technical, Dan was very patient and fixed the problems which I had addressed with him.I was able to get my computer and printer in very quickly and fixed the same day,, which was very helpful to meI have hit a few glitches since, but so far he has addressed them.I so appreciate his expertise!.He was very professional and honest.Great job.
My computer guru, Dan, just updated my old laptop to Windows 10 and installed classic shell to make the transition easier for me. I am very averse to change and was really concerned about all the trouble Ive heard about people adapting to Windows 10, even after several years of tweaks to make it more user-friendly.This shell kept all my info and emails and documents in place with familiar access.Computer PC Medic has been servicing my computers for ten years, from pcs to laptop to tablet, including internet security programs and trouble-shooting. I cant recommend him or his advice highly enough - he deserves ten stars!Thanks so much, Dan!
In the course of 20 years of running a small business, Ive worked with several IT professionals, and I have to say that Dan is as good as they get. Hes extremely responsive, very knowledgeable and always easy to work with. Hes also quite reasonable in his pricing. Dan has helped me fix configuration problems on desktop systems and select and install a new wireless router. Hes also advised me on antivirus programs and things I can do to gain better wireless performance. In all case, Ive found his work and his advice to be spot on.
Dan is a computer expert and he has proved his genius more than once.A virus took hold of my computer one weekend, Dan fixed it on Monday for a third of the price that Best Buy was going to charge me. He also did some extra security that I would not have thought to do.When I dropped my laptop, he was available immediately and fixed it in less than 24 hours. Extremely talented and very reasonable!
I was referred to Dan at Computer PC Medic a couple of years ago because I was looking for someone who made house calls. I needed help setting up wireless printing in my home. Dan responded promptly, came and did the work at a very reasonable price and everything worked great. At that point I switched all of my computer repair and set up needs to Computer PC Medic. Dan is a great guy...honest, informative, great prices and always friendly, timely and excellent service.
As a small business entrepreneur, I know I can always count on Dan from Computer Pc Medic to save the day and I think he is fantastic at what he does. Since 2010, we have been depending on his expertise and knowledge to not only rescue entire databases from mere extinction, but to ensure our virus protection is always up to date with the latest technology and he has cleaned up numerous infections that nearly rendered us helpless and dead in the water, something no business ever needs. He comes to our rescue anytime we call and he has always been a pleasure to work with because he has a great deal of knowledge, expertise and professionalism. Most importantly, he understands that down-time for businesses can equal loss in sales so he works fast and always seems to solve our PC problems with ease... well at least from our perspective. If you want someone that is reliable and someone you can trust with your computer issues then be sure to give Dan a call...you will be glad you did!
Dan was professional, courteous, knowledgeable, and efficient. I took my computer in on a Tuesday and he diagnosed the problem, ordered the necessary parts, removed some particularly nasty malware, installed some free trial security software, and had it all ready for me to pick up on Saturday. I highly recommend PC Medic to anyone with computer troubles because whether youre an expert with computers or a total novice Dan will explain whats wrong with your computer and how hes going to fix it clearly and succinctly.I cant see myself going anywhere else for computer help again.
Had taken my computer to Geek Squad at Best Buy initially for a tune up where they told me I would need to have my OS reloaded and my computer wiped. Dan at PC Medic was able to fix all the issues and restore my computer without reloading my OS. He was able to do this for a very reasonable price as well. I will be going back to PC Medic if any future issues with my computer should arise.
Dan was so helpful in fixing my computer issue not only quickly, but with the utmost patience and courtesy! Its refreshing to receive service from someone who explains things simply, gives you an estimate, and walks you through the entire process. I would recommend anyone to Dan and will definitely use his services in the future!
Dan did a great job fixing my computer which would overheat and shut off after a few hours of use. He was very quick and knowledgable. My only complaint is I now have to use my stove rather than my laptop to fry an egg!
I have taken my computer to Dan several times for different reasons and each time was a success! Every time he was able to find the problem and quickly repair my computer. Dan is also very friendly, trustworthy, and knowledgeable about computers. His services are also reasonably priced.
Dan helped remove some viruses on my computer. He was really friendly, his service was great, and gave me an affordable price. I would recommend Computer Pc Medic.
Dan is terrific. His service is outstanding. Dan is not only knowledgeable, he is very affordable. Too often, we are inclined to just toss the old computer out rather than repairing it. Take that computer - and its problems - to Dan. I know, like me, youll be satisfied and will definitely use Dan in the future too. Dennis
As far as we are concerned, Dan is the go-to PC mechanic in the area. He has kept our two Dells up to speed and safe for years. Cant go wrong.
I appreciated the quick response and turn around time to get rid of the virus on our computer, as well as a great price. Very professional and friendly service!
Dan did an amazing job of clearing my computer of viruses, malware and spyware. Even though the task of cleaning up my PC was the most challenging job he has ever undertaken, he did not charge my beyond the normal rate that we had discussed beforehand. Dan fixed my computer in 24 hours and I was able to work that weekend at an event which expanded the company I work for. I would have no hesitation in recommending Dans services to family, friends and anyone who needs quality computer repair.Matt
Dan is the man! Professional, knowledgeable, truly cares about his customers, quick turnaround, and reasonably priced; his honesty, integrity and commitment are beyond reproach. How refreshing; that is almost an oxymoron in the way many folks conduct business today. Thanks Dan - a new customer for life!
Quality work, thorough, dependable, done in a timely manner, personable and most importantly trustworthy! Very helpful and sensitive to your needs. We wont use anyone else...no need as the work is very affordable! :-)
Dan was so helpful converting my OS back to Windows 8 after my PC automatically loaded 10. He was careful to preserve all my files so nothing was lost. He is a pleasure to work with. Thank you, Dan!
Dan runs a professional, efficient, and personable business that offers expert advice with common problems and is well versed in advance computer diagnostics and repair. From the moment I walked into his home-office, I was greeted warmly and I knew my computer was in good hands. I dropped off my laptop (barely running) and Dan had it back to me two days later running faster than ever for less than half the price Geek Squad quoted me. If you want friendly business, and your device working as good as new at an affordable rate, look no further than Computer PC Medic!
Our computer network lost contact with the program we use for invoices, the most important tool we have in our shop. Dan came out to look at it. With a program that was made without a template, with no instruction book, and no tech support he managed to find the problems and fix them. He was in and out in a few hours and didnt charge us a fortune. Now were up and running again! This guy knows his stuff!
Recently moved from Montana and needed someone to work on my laptop to remove virus and just to do a check up. Referred to Dan from one of his clients. I found his service to be professional and timely. Integrity, Honesty, Dependability, Affordability, Knowledgeable ...Highly recommend.
The service was great and the work was quick and correct. I got everything I asked for and more. I will definitely use Computer PC Medic the next time I have a problem.
Dan has kept our computers up and running for several years now and has just replaced my hard drive. We enjoy working with Dan and wouldnt hesitate to ask for his help.ralph
One thing is for sure; Dan is the man. I am a student here in Fort Collins and had some major issues with my laptop. I was having issues even starting my system in safe mode. Dan knew exactly what was wrong and went out of his way to make my computer a priority. In just overnight, he had it completely solved. I assume it was more of a challenge than most computers he takes in, but he handled it like a champ. He described to me everything that went wrong in laymans terms. Further, he suggested techniques to prevent this and other issues from occurring. I would recommend stopping by his pleasant office/home for any computer needs. The welcome is warm and prices much better than other places in town such as computer doctors.
Dan was great helping me with my laptop, which had decided it was just too tired to go any further. He tried everything he could to get it running again but it was the end of the line for a very old laptop. He was very patient and knowledgeable about what to try to fix it, and when it finally really died he sold me one of his retired laptops. It has a new SSD in it though and seems nearly new and runs great. Dan loaded the programs I needed onto it and I was so grateful that he had it and was willing to part with it as I didnt want to run out and buy something brand new.Dans service was professional and he was very knowledgeable about what needed to be done and not doing anything unnecessary. Very reasonably priced as well-I will definitely be back with any computer needs and would highly recommend him to anyone with computer issues!
My computer runs seamlessly now. Thank you again, Dan, for providing such a quality service. Ill be recommending you to whoever I can.
We dealt with Dan for the first time. He is knowledgeable, helpful, flexible and a great value. We would recommend him to anyone. He is our U da Man, now.Don & Nancy Fuller - Fort Collins
We had a laptop that was acting weird and getting weirder by the day. Thats what happens when its chock full of viruses.Dan with Computer PC Medic was fast, friendly, and efficient. The computer was cured within 24 hours and the price was extremely reasonable!
Dan as always is the consummate professional. He thoroughly took care of my laptop and gave it back a whole lot cleaner than when he got it!
Knowledgeable combined with friendly and affordable service. Experience was Excellent !
Dan was recommended to me and now I am recommending him to you!
Outstanding! Best repair service Ive ever had -Highly recommended -
Jumped right in a fixed my issue in a few hours. Reasonable prices
Highly recommend Computer PC Medic; Dan is fast, reliable, reasonably priced, and friendly. Thanks, Dan!
My husband is an engineer (EE masters degree) and has worked in high tech his whole career. I majored in Computer Science & Math and also worked in high tech in the past and currently have my own business where I am highly dependent upon computers & server setups. Dan has helped us with both our family computers (PCs and Laptops) and with my business (PCs, laptops, server, backup systems, cloud services, wifi, telephone systems, more) for the past 3+ years. He has been extremely knowledgeable and responsive whenever we needed it, and with whatever problem has come up. For our family computers, he helped us with disc crashes (once on a PC and once on a laptop) and with virus issues that were nastier than we were able to resolve on our own. He helped me design my IT setup for my business when we moved it out of our home into a real business location where we needed servers, backups and a more extensive setup. He advised me what products were needed (hardware, software, services) and what was the best one to get for my situation and where it was cheapest to purchase. There was only one time when he returned a computer with some sort of virus symptoms still happening and he immediately took the computer back and fixed it and told us why the glitch still happened (and it was an incredibly obscure issue). We have been extremely pleased with Dans work with both home and business computer setups. We are confident that if there is still an issue he will immediately attend to it and get it resolved. His technical expertise is remarkable and he is very pleasant to work with. At work we affectionately call him Dan the Man, ie This is a job for Dan the Man!. :-) Thanks, Dan, for all your great work over the past years!
Very fair, honest, and fast. Highly recommend.
Dans the man! Excellent, competent, pleasant, good advice, Priced Right! Dont bother with the Geeks, the Pc Medic is the way to go!
The service was professional and my computer is up and running. Appreciated the help in getting used to the new features.
Thanks, great service!!