Needed to get my vehicle inspection report - this location (Timberline) was able to take the car same day. Service was quick, not only that they alerted me to a chip in the windshield and I was able to have that taken care of in the same visit.
I had a low tire light on. Went to Jiffy Lube and asked for help.Service was quick and the technicians (Dj, Seth) were very friendly and helpful. They aired up my tires and even showed me how to clear the notification!! Wonderful!!!!
These guys over here on Buckhorn off of Timberline They are ALWAYS great Excellent job... Never longer than it should take. Customer Service always Outstanding
Jeff and his partner were both efficient and friendly in helping us! Highly recommend.
Such kind & professional service at the Timberline Jiffy Lube! I pulled up and within seconds I was in a bey and they were working on my vehicle!! This is the only place I go for oil changes when I don’t do it myself. I love that they don’t just do that while they’re in there! They will clean the air filter (reusable), check your fluids, and so much more and give your car back as soon as possible. They check in with you throughout the process. They show and explain why you may want to get an Additional service done AND will always look up coupons for you. 10/10 recommend.
I was extremely lucky one evening when I needed to pull over emergently with a blown out tire to pull into this Jiffy Lube parking lot. It happened while I was on my way to pick up my 8 yr old son from practice. I was a little panicked at the moment, and the manager and his team were so kind, they put my spare tire on in 15 minutes. I’m so grateful for their help and kindness. I know it’s not related to oil changes, but it’s a testament to the kind of people working there.
Totally love Jiffy Lube, service is always speedy, courteous and professional. I like how Jeff always keep me informed of upcoming needed services. He is so knowledgeable in my vehicles. Social distancing and masking are both observed and the waiting area is clean. I am a long time Jiffy Lube customer and would suggest you give this location a shot. Five stars all the way. Thanks Guys!
Very fast thorough service. Made a list of recommendations. Quickly performed the one I wanted along with the oil change. Completed in 15 minutes. Second time at this location. Well run.
I’ve been going here for years. They have always done a great job!
Irvin made my day!! I have worked with the public for years and one thing that I have noticed as you never know what somebody is going through and its always good to keep a smile on your face and to be kind. Today I had to stop in the store because I could not figure out how to get my headlight in you have to remove a lot of parts just to get to it. Irvin had no clue what kind of day I had or the stress I was going through he was so kind and nice and got it done quickly and got me out of there. If you read this Irvin just know you made my entire trip 100% better. You were so kind and caring! You did a great job!! Thank you sooo much!
Jeff and his team were super professional and customer service was top notch. Went over items of concern, no pressure. Will definitely be back.
Ive used this Jiffy Lube for years now. They always provide good, thorough service at a fast pace. Theyve now added extra features of being able to get oil topped off or air added to your tires in between oil changes, which is nice. Usually, they provide the window cleaning and vacuuming, but havent lately because of COVID but those are services I also like. They also go above and beyond to be very polite.
I was really impressed with how the Manager is really involved and cares about the customers. He explained everything and was very helpful. Quick in and out!
Always come here since its close to home and reliable for an oil change. Irvin was great and noticed I had a burnt out tail light, so he changed it for me. Great service, always quick and affordable, and I appreciate how the mechanics here are always watching out for our best interest.
Went here for an uber inspection and it was a great experience. Grady & his team provided excellent service. Facilities are very clean.
What professionalism! After getting negative service-or no service- at the drake location, I wrote feedback accidentally for the timberline location and the manager, Seth, was very understanding and told me I could still receive service at their location. They got me in and out and gave me a discount stating they wanted to make sure they take care of their customers. Then Zachary was very knowledgeable and let me know what my options were. Jiffy Lube definitely saved a repeat customer thanks to that team!
Very caring and knowledgeable staff. Highly recommend. My family and I have been coming here for years and will continue to come for years to come
Windows were cleaned horribly, tech did not put my cover to my carbon air filter back just left it on the floor. While I was in their store not one but two people came in with complaints about incorrect replacement of their oil filters that lead to costly repairs. Jiffy Lube did reimbursed them both but Groupon savings is not worth the hassle!Bargain shoppers beware!!
They did an oil change, & topped off my coolant for a low price! They were very thorough in explaining everything that needed to be done as well as explaining the price. Very friendly and speedy customer service as well! I was impressed & will definitely be back!
Jeff and Zach got me in and out in way more than just a jiffy, pun intended. I had a ride planned out and everything. I planned on leaving my car for my inspection, but I had to change those plans. They were professional, friendly and helpful with all my questions. Nice clean waiting room as well. I will be going back for sure!
Friendly employees that work they seemed knowledgeable, they were speedy and the price was right :) Im definitely going back
Quick, effecient, and professional! What more can you ask for? Great job!!!
Great service every time in a timely fashion. Thanks to Dylan and his expert assistance.
I was in need of a blinker light bulb replacement and called in to my nearest Jiffy Lube location. Irvin answered the phone and provided me with the best information in replacing my light bulb. I came in and the customer service was great by him and he informed me that my reverse light bulb was also out! Something I didn’t know I needed. Thank you! I also get my oil changes here and nothing has ever gone wrong.
Jeff hooked it up with an awesome job and a quick oil change. I quite enjoyed bringing smiles to the employees here with my emotional support cat. :D would come here again.
These employees went above and beyond for me. I appreciated their thoughtfulness.
Went in for a Lyft inspection. I was helped immediately and on my way in 10 minutes. Highly recommend! Thanks y’all!
Seth was amazing when I came in! Irvin was so awesome and professional and they all were so professional. Definitely will go there again!
Everyone at Jiffy Lube was great! Specifically Jeff, who took great care of me and was very professional the entire time there. Highly recommend!
Great deal on windshield chip repair fast looks good way better than a new windshield...would recommend this service..thanks you..
After I left my previous oil change place as they were ripping me off, I looked up the map and saw Jiffy Lube and decided to give it a try and have I been impressed!First they welcome with a smile and make you feel really taken care of which they indeed did! They did the oil change, listened to my notes, answered my questions, AND finished in a timely manner (less than 15 mts and I was out) .. what impressed me the most is that they noticed I was careful on the budget so they informed me about online coupons that I had no idea existed! Yes Ive been paying ALOT for oil change ...anyway .. I went online and found one and they immediately applied it ..I have been in the U.S. for almost 4 years NEVER had such an amazing business people who would advise their customers about such a discount !!!! I mean I am really pleasantly surprised and did they just win a customer for life !!!Thank you Jiffly Lube - Timberline for your work ethics, your professionalism AND your support for your customers !Really thank you!
Good service, very friendly and efficient. Would recommend for anyone!
They were very efficient and quick. Great customer service, friendly and informative. Very honest and transparent didnt try to sell me something I didnt need. Ill be back.
Killer customer service. In and out super quick, no BS. Jeff helped me out at the front desk, didn’t try to sell me anything I don’t need which I always appreciate. I’ll definitely be back. Thanks guys!
Great, timely service for oil change. Seem to be transparent and honest about other things that need to be done and why. Always happy with experience
Great service and super friendly. Jeff and Seth were great.
Jeff was a very professional and helpful person. He gave us great details about what we should do to help fix our car. Jiffy lube employees were very professional and helpful.
Seth and the team are always very professional and very personable. We use them for regular oil changes on our two cars and are always pleased with their service. I would like to give a shout out to Seth for the extra services that they have provided such as replacing an old headlight bulb at no charge with a new one that I had already purchased but had yet to replace as its somewhat difficult for me to access. Seth said no problem for them and they quickly replaced the new bulb. Thanks again for the great customer service and the extra efforts!
Ive been coming to this Jiffy Lube for a good while and Im happy with how well they take care of my vehicle. They will work with you within your budget and will go over with you about your vehicle to have you get a better understanding with what theyre doing and what needs to be done. The manager Irvin is really nice and helpful with every visit. They always walk you in and out of the building. They are very welcoming. Would highly recommend this location.
They did a fine job. No complaints at all.
Irvin was great in repairing a windshield rock chip while completing a quick oil change.
Very impressed with the speed, efficiency, and professionalism at this place! I was in and out of there in 30 min! Usually oil changes I leave some place and pick it up hours later.
I had a great experience at this jiffy lube, Jeff was amazing with helping me out. Great customer service!
Jeff was a nice man that help us out with our car. He also recommended another thing for our car that needed to be done. Jiffy Lube is a friendly and professional place.
I knew my air cabin filter needed replacement, however before the attendant replaced it, I believe he should have showed it to me!I am going back to request a look see.Very polite men, washed windows and checked tires. Very professional.I went back and they showed the cabin air filter and explained how to change next time! I am satisfied. The guys there are great!
I always appreciate the service I get here so, despite there being multiple oil changing businesses closer to my home, I come back here. This last visit may change my mind. The guys working though friendly enough seemed mildly put out to have a customer. The service took him all of 15 minutes. I appreciate efficiency but they did not bother to vacuum the interior of my car, clean the windshield, or even bother to scrape off the guey patches where they had repaired my wind shield in 2 places. I noticed this as I was pulling away from the shop. I had to stop and go back in and get them to get a razor blade to take the patches off.So, not horrible service but not great.
Jiffy Lube, off Timberline, always comes through for the vehicle inspections I need with the work I do! And I appreciate the heads-up they give me on what they look for and what they commonly see fail. Id see Dylan, Brandon, or Irv if theyre in!
Jeff is awesome! Came in for an oil change and ended up needing a few other things replaced like my air filter and coolant. Overall these guys are helpful, friendly and professional.
Service was perfect, in and out and no b.s. or haggling. Jeff was a pro and straight to the point, thanks buddy.
Jeff and his team were quick and efficient. This location provides great service!
Irvin O was very helpful. Thanks again for getting my difficult air filter done! David Hunsaker
Jeff helped me out! He was great! I forgot my card and only had cash and he gave me a discount so I could pay!
MAJOR UPDATE!! ** ALL CUSTOMERS NEED TO READ THIS!!*** these idiots at this jiffy lube… broke my oil filter housing!!! OIL FILTER HOUSING! An oil change shop!! W. Ttttttt. F!!!!!!! You people are lucky I don’t file a police report and press charges! You put my family, myself and the other drivers on the road in danger because you are malicious conniving manipulative individuals. Such low lives that they tried to destroy my engine!These idiots tried to show me pictures of some blown tranny saying it was mine when really they broke my oil filter housing and put my life in danger!The manager (Asian guy - name starts with an L - he has green eyes)…. Well he assured me that my engine was fine and that I just had a transmission leak!YOU ALL NEED FIRED! This place needs closed down!DO NOT UNDER ANY CIRCUMSTANCES EVER GET YOUR VEHICLE WORKED ON BY THESE LOW LIVES! Your life will be at risk if you let them near your vehicle!Do NOT go here! SHADY!! Jeff tried to tell me that my transmission had a horrible leak and everything was wet everywhere under there. Even though I had seen zero leaks in my garage or driveway or anywhere at all I had been with my car. Then they gave me the name of a mechanic (probably in on the sham too) to go get it fixed at. Jeff is a POS liar! These a holes put engine oil all over my transmission bolt! Engine OIL!!!!!!! And then tried to tell me there was a leak with it and because I’m a female and they thought I was an idiot and know zero about cars! Eff you all!!! Hopefully they didn’t do anything else to my new car or I will sue tf out of you! I can still smell the oil burning when my engine gets hot thanks to them rubbing oil all over various parts of my engine! Jeff, you and your coworkers are pricks and I hope you all get fired! They messed with my tire pressure as well! Not a trustworthy place at all!!!!!!!! I’m appalled by the crap these douches tried to pull! Ugh!Edit** it was an oil leak!!!! Not a damn transmission leak! Morons! You changed my oil and now my car is leaking oil everywhere!!!!!!!!!!! I should sue you people!
Really fast and professional! Irvin was really helpful.
Took my work truck over for a fast oil change at the end of a long day that started early and received exactly what I came for. Jeff and the team were helpful, informative, transparent about recommendations, and didnt push me on anything I said no to. If youre in a hurry, or just dont want to deal with the pressure of the dealerships or mechanic shops, this place makes a great choice.
First time at this Jiffy Lube Location and was able to get in right away with minimal time spent in the waiting room. Quick, easy, no hassle oil change. :)
Went in for a regular oil. Jeff found a small rock chip in windshield. They took care of it free of charge. Good quality guys
The Timberline Jiffy lube went way out of there way to help me with my battery, and make sure I was safe,On a snowy night.I will always come here. They deserve a gold star!Please note how highly skilled and service oriented Shadow, and Irwin are at Timberline jiffy lube. They go the extra mile.
Quick and efficient. Jeff was professional and very helpful.
Super quick to fix my chip. Great service.
They employees were amazing at this location. They helped me with the driver side brake lights, which didnt take more then a few minutes!
Had to have a police officer come and inspect my car here after my car bottomed out due to their private road with the Carriage car wash and Jiffylube. A pothole the size of a medium sedan was hidden by water and swallowed my entire car, it started smoking and I had to call the police. However due to it being private I now have to pursue legal action in a court. DO NOT GO HERE. My car was full of gas and couldve exploded due to negligence of the road. I saw 4 cars follow suit and the officer expressed he stopped going to any of these businesses due to the fact their roads are impassable at this point.My cars frame is severely damaged and my head light broke. Pay 25 in gas, leave woth 4000 in damages.
Great service, fast and easy. I Will be coming back
Jeff was awesome! Got our service fast and efficiently. Knew exactly how to help and exactly what we were looking for!
These guys always do a awesome quick job!! Jeff did. A good job taking care of me, very professional!!
Irvin was very professional, quoted the price before the service so i knew what it was gonna cost. Great experience!
They let me wait comfortably in my car. Very fast and efficient. They werent overly pushy on additional services
Jeff and Seth were great today, had me in quickly, explained diagnoses. Friendly, professional. I return here more than anywhere else.
Irv and Jeff took great care of my car. I come back to this location for every oil change!
This is the best place, I wasnt parked for more than a literal minute before a very polite young man came and asked how he could help me. In and out in under 20 minutes. COME ON ITS A JIFFY LUBE. Its always good.
Jeff was amazing in helping me with my oil change. He communicated and even though they were short staffed completed the oil change quickly.
Zac and his team were extremely friendly and efficient during my oil change! They had suggestions for further maintenance my car needed but were not pushy when I expressed I first wanted check check with my dad before deciding on moving forward with more services. I was in and out within about 15 minutes and I can’t suggest this location of Jiffy Lube enough!
Irvin went the extra mile to make sure I was a happy customer and got my issue taken care of..I’ve always been happy with my services here at Jiffy Lube Timberline
Jeff helped us great guy wonderful customer service.
Zach and Shadow did an excellent job with my maintenance work today! They excelled my expectations in every way possible! Highly recommend this location!
Had a problem downloading a groupon cupron. Seth worked with me go hpme after the service and call in the information he needed to grant my discount. And there was no high pressure for other services .
Outstanding service! I got my radiator flushed a couple months ago. The heater stopped working which after topping my radiator fluid off revealed a leak in the system. they helped me diagnose the issue and actually put the new radiator hose on the vehicle after i was told by ford service that they were two weeks out and would cost me ridiculous service charge for 15 minutes of work. Ford could certainly learn something from the men at Jiffy Lube on what good service is! they saved me about $300!
Quick and friendly service. Irvine was great.
I am very impressed with the professionalism and quality of work displayed by the employees at this Jiffy Lube. I will be going here every time for the rest of my life! 10/10 recommend their services
Super fast and friendly service! They didnt try to upsell me on anything (which happens everywhere else I go). They even offered to clean off my corroded battery for me without me asking! Will definitely continue to come here for my oil changes.
Excellent service! I didnt catch the managers name, but hes a tall, very friendly guy who refs hockey. Ive usually avoided dealers and oil change shops because I have been burned and generally dont trust them. These guys were informative and never made me feel like they were simply trying to sell me something. Ask for available discounts and coupons. I will be back (rare for me given that Ive always done my own oil changes).
Wasnt busy. The guys were great.
I enjoy coming to this location. Jeff and the rest of the team are knowledgeable and friendly. Service is quick too. Easy to swing by here and get a few things done with maintenance.
These dudes do a thorough and efficient job of taking car of me. Whether a vehicle inspection or an oil change they get it down right and get it done quick.
Irvin and the team always do a great job and are very professional. Been coming here for years.
They said the battery was testing very low and needed to be replaced for $250. I just had the oil changed. I had the battery tested later and it tested at full CCA.
Jeff fixed my windshield wipers and break lights. Great job!!
Jeff was a fast worker. Got me in and out in no time. He was respectful and will be going again in the future.
Ive come here multiple times with my company vehicle and even personal vehicle, and the boys here know what theyre doing. Jeff, in particular is always upfront and direct about what I need and what I can put off. With that kind of honesty, I keep coming back. Times are rough, its great to have professional courtesy and service that I can rely on.
They were very friendly and professional.
Jeff did a great job and was very helpful installing a headlight.
Went in near close on a Friday. I was in and out WAY faster than I expected! Jeff and his staff were very helpful in meeting my requests. Professional and Covid-responsible. I will definitely be back.
The team here has always been fast and very helpful, especially during the pandemic. Jeff was very professional with his service recommendations and even offered a 10% off coupon before I could hand him my own. This location doesnt disappoint!
Ive gone to these guys a few times and theyve been efficient and very nice, I dont think I need to go anywhere else, they arent even the closest quick service place to me. Customer service goes a long way. ✌🏼
I drive an old car that leaks oil, and I needed my fluids topped off before a road trip. I called ahead to make sure they could just add some oil & whatever else needed to be topped off instead of a full oil change & they told me this would be no problem. Instead of trying to sell me a bunch of extra services when I showed up, they topped off all fluids and didn’t even charge me! I was in and out within 10 minutes. Everyone was nice and professional. Will definitely be going back to this location!
Jeff was quick and professional. In and out quickly. Would recommend to anyone seeking service that doesn’t want to get jerked around.
Jeff was especially helpful but over all, always great service! Havent been let down yet and i always plan on getting my oil changed here!