I recently visited the Jackson Hewitt station at the Folsom CA Walmart. I was assisted by Ms.Shah who exuded the absolute best customer service and professionalism. Ms.Shah was personable, helpful, and was able to clearly and cohesively communicate all aspects of my 2020 tax filing. I highly recommend Ms.Shah as a firm team member in the Folsom CA Jackson Hewitt location.

I worked with Kinal, and I’m very happy with her work. They have good promotions and very good service. I definitely recommend them.

Kinal is very nice, supportive, responsive but i had to help her with most of the tax form. She got confused alot and made lots of mistakes in which we spent a hour together fixing. Doing my taxes always took less than an hour but with her it took 3 days. The first day i gave her my details, bur she had a appointment so i had to come back later, i went home and she emailed and called me, i responded, on monday which is today i went back and signed and put my card in for direct deposit. she esigned on my esign spaces and we spent an hour redoing it over and over until she had one of her co workers take control over skype and help her. i was patient the entire time but i think its critical to let people know the problem i went through.

Ms. Surbhi at the Jackson Hewitt in Folsom was such a great help. It was fast and easy, and had me out in no time. Highly recommend!

Super easy ! Really happy I came in here today. Nidhi was really good to me and I’ll definitely be coming back next year

Fast friendly service. Surbhi took time to explain things and answer our questions. I would use Jackson Hewitt again.

Nidhi was very helpful very nice and double checked everything to make sure all information was correct

I was very professionally treated with respect . It was great and helpful experience, I am very thankfull

The lady surbhi was nice and very helpful Thankz till next year

Nidhit was very helpful and thorough while preparing my taxes.

Great welcoming employees who are extremely helpful and go further to assist