Absolutely amazed by my experience with this nail salon. Been coming here for over a year now always get the best service and recently got to try a new nail tech (Linda) this woman is AMAZING she is so gentle and will go ABSOLUTELY 100% out of her way to make sure I was happy even when I asked to change nail color and design she didnt get upset or frustrated she was understanding calm and simply made sure I was happy and thats all! Thank you Linda 😊💓for a wonderful experience! Highly suggest this nail salon!
Love Nail Palazzo! I’ve been coming here for years and no other place compares to the service and quality! The environment is very clean and very professional. I’ve gotten both gel and dip manicures as well as pedicures and always so impressed with the perfect service! Make an appointment as they are usually pretty busy!
I have gotten MANY pedicures, and this one was by far the best I’ve ever received! Sweet people (I had Helen), longest leg/foot massage, & reasonable prices. I will definitely be coming back here from now on!
Had an appointment, but got here late so I had to wait but the lady who did my nails did a FANTASTIC JOB! Definitely coming back and asking for the same person to do them again!
Very friendly and relaxing. Kathy and Tracy did an excellent job with my gel manicure/pedicure. I am new in town and I went to Nail Palazzo because of its great reputation and I was notdisappointed. I am so excited to have a new fantastic nail salon.
I have been coming to Nail Palazzo for 3 years now. Trish is really wonderful and does a beautiful job with my pink and white acrylic nails and gel manicure . She is professional, considerate, warm and always does a great job!I consistently get compliments. Thank you Trish!!!
Love this place! They do a great job, no matter who you get;) Regular customer here now
First time there. Fantastic job!
Brittany and Linda were professional and did a wonderful job on my gel manicure and my daughters dip manicure. We both got pedicures too and we are very pleased with the results. Thank you ladies.
Love this place! I personally see Linda all the time for my manicures and a few different people have done my pedicures. They do such good work. They are so friendly and accommodating. Clean during Covid times which I appreciate. My mom sees Bella and loves her. Honestly I can’t imagine going anywhere else!
Bella and Ryan are amazing! Ryan does beautiful work with acrylic nails and Bella gives a great gel manicure and pedicure. She gives a great massage and is very detailed. I’ve been to Nail Palazzo time and time again! Highly recommend.
About 45 minutes for a pedicure plus and no polish for me. Id recommend it.
Helen & Serena were so kind & gave me beautiful service and beautiful nails! Thank you ladies :)
They do great nails. Dont be afraid to speak up for exactly what you want. So many nail places try to push things on you and rush you through your decision making.
I have been coming to this Nail Salon and seeing my favorite nail tech Bella for almost 6 years. During that time the salon was sold to new owners who gave it a beautiful make over. I love coming here and I am always happy with my nails !!
I came here to get my nails done for my birthday and Ill never go back. Usually gel nails last me a month but my nails started chipping only a few days after my manicure. Its been about a week now and my nails are all nearly chipped and coming off. I noticed as the gel chipped off how thin it is almost like plain nail polish, unlike a normal gel manicure which is super thick and actually lasts.I had also noticed how aggressive the manicurist had been filing my nails. My cuticles are pushed back too far and even look damaged now. My nails feel thin and are much shorter than before. Despite me asking for the length and shape to be kept she still over filed them.The customer service was awful. The ladies chatted amongst themselves the whole time, which made it really hard for me to relax and enjoy the treatment. They were pretty rude with me, and did not seem to care at all. I felt super rushed, they even refused to do any designs on my nails..The only draw to this place is how beautifully done the decor is, too bad the Staff and overpriced services do not meet even minimal expectations.
Trisha is the best for Pedicures and she’s so fun to talk to. Ryan is the manicure Guy to see. I’m in love with this place.
Lisa is AMAZING, she does the best artwork & is the sweetest person ever!
The girl that did my gel manicure was very nice but the manicure itself was terrible. My nails were coffin shaped and I told her to keep the shape. My nails were completely square when I left and I had to reshape them myself. She also buffed my nails so much they were paper thin and 2 of them ripped in half within a week of getting them done. I ended up having to cut all my nails down to nubs. For $35 plus tip I am very upset about the quality of this place. It was a complete waste of money and time.
My manicurist, Tiffany, is excellent at manicures, pedicures and today I had my first eyebrows shaping with her and that was great also. I followed her from her last salon to continue with her!! That is how much I like her work.
There is a sign posted clearly on the door that states masks are required. Five customers and one staff did not wear masks even after I asked them to. We are in a pandemic, and it is people like this who keep the virus going. I will never go back to this nail salon.
1st timmer with my wife. Loved every minute ❤
Staff was very friendly! Service was quick yet you felt they took their time with you! Wonderful time. :)
Amy does the best pedicure!!!! I am coming back! :) thank you so much!
I’ve been coming here for years!!! You won’t be disappointed. No matter which technician you get, you will get exceptional service. The owners are always there and recognize you by name if you do go enough.Love love my newest color - Cherry Bomb
Great atmosphere, service and products. Everything was clean and organized.
Ryan is an amazing artist, and is a valuable part of our community ❤
Best pedicure my wife and I have ever received !Establishment was very clean and hygienic .The employees took their time and were very attentive to our needs.I had Vanessa and she was exemplary . She gave the best massage I’ve ever received . My wife had Linda who was also amazing .It was worth the drive from Sacramento .Thank you Ladies.See you in two weeks!
This place was so great! I got acrylics done by Lisa and I would for sure recommend!
Anna is one of a kind. She is personable and professional. All of the staff at Nail Palazzo are welcoming and always genuinely happy to see you. I would recommend them for all of your self care services.
Service was excellent as always!
Very friendly and clean. Ryan does great acrylic and acrylic designs but everyone here does great work and is really friendly.
Friendly and amazing service
Diane is great! She always greets with a smile and very detailed and fast. Price is on the higher end but the equipment and salon is very comfortable and clean. Would highly reccomend.
I’ve been to this salon three times now (had a gift card) and had gel manicures with a different technician each time. I have not been very impressed with any of the manicures I received. They don’t hold up as well or long, (and cost more) than another Folsom salon I frequent.The staff and salon itself are nice, but the manicure quality just isn’t there.I’m on vacation and haven’t done my usual laundry, cleaning, and dishes. That being said, the picture I’m posting is after only 4 days!😕
Always walk out happy.... Hands down the best
I treated my daughter to a gel manicure. The spa is beautiful, however the employees are rude. Manicurist had almost no communication skills and had earbuds in so she could not hear anyone else speaking to her. No hand massage or lotion included in $37 manicure. I handed my Visa to pay and clerk said, No Cash? Who pays with cash during a pandemic??? It just felt very uncomfortable.
I drive 45 min to come here. Always excellent service, all techs take pride in there work. I have been so pleased. Wont go anywhere else! Love you team ❤️
I LOVE this salon! This is the only place I’ve gone for the past three years and each time I go (every two weeks) I am impressed by their professionalism, attention to detail and great customer service. Kim always does my nails (acrylics/dipping powder/French manicure) and Tin does my toes (French pedicure) and they are both PHENOMENAL! As soon as I walk in the door, the owners greet me and make me feel welcome- HIGHLY RECOMMENDED! ❤️
I love this place! I’ve been going here for pedicures for a year now and I’ve even had a mani a time or two. I see different manicurist each time, and every one of them has always done a great job. The main reason I’m sold is because of the standard of cleanliness! Just be sure to make an appointment because they are always busy!
Great place.Always friendly and accommodating . I got gel polish and they always look amazing, but I see the technicians in there change a lot. I like my girl who did my nails but when I come back she was no longer work there. The manager told me all people work the same and do good job. I tried some girls, but I am not really satisfied, and now I love Anna who did my nails 2 last times. she does gel polish very well, good design, amazing. For me, Anna is the best now. Hope her last long with me at this nail shop. I love this place because of pleasant, big shop and good customer service.
Excellent service!
Amazing service
They take good care of their customers
Vanessa is excellent at doing dip...very conscientious🧐. I especially like the French or pink and white! She also does a great pedicure! thank you Vanessa. 🥰
Went in for manicure and pedicure. This place is $$$$. I gave a great tip to each too. The polish on my fingers is peaking off after 1 week.People are very nice though.
I had Vanessa (pedi) and Leah (mani) today, they were both awesome. I really enjoyed my experience here. Attention to detail, our conversations, and the nail salon all really great! Definitely coming back here.
The Ambiance is amazing. The nail tech was amazing.
Rush on my nails. Had three people worked on my nails so they could start on other customers. It was all about quantity versus quality. No tips and still $50. However, one lady was nice.
They where so nice, and accommodated my friend and I to get our nails done at the same time! (Even thought they where really busy). Will come again!
Just your average nail salon. Some technicians are very good, some are horrible. Service just okay. Sometimes they make you wait longer than they tell you. Sometimes theyre super nice. Sometimes theyre very rough. Selection of polishes is great. Pedicure not very good - asked them for a good heel scrub multiple times and never got it. Oh well....
I had an amazing experience at nail palazzo. Ryan does an amazing job and always made sure my nails are what I wanted. Very clean. Very friendly.
All the ladies were so sweet and professional. I took my daughter in for her first mani pedi and the made her feel like a princess! Thank you ❤️
I really like this place. Very clean and lots of pedi chairs. Ive never waited more than a few minutes. Good polish choices and nice massage chairs.
Leah does a fabulous foot and leg message with the Basic - Plus package and my pedi is beautiful!
I’ve been coming here for 2 years. I love the owner he’s so good to his customers remembering faces and names. The staff is all very good and make every effort to make sure you are happy with your nails (shape, color, etc). I can’t say enough good things. The ambiance is great, even have a large private room in the back for parties (birthday, bridal, baby). I’ve referred all my friends.
First time trying out nail palazzo.Great service!Anna does an amazing job!Highly recommend!
Love the sanitary bags in the pedi-spa! Great customer service.
Love this place. They do an excellent job. Recently I got a pedicure here and it looks beautiful!
My nails turned out perfect!! She spent so much time making sure I loved them!!
I was greeted with a smile. The wait wasnt long. My daughter and I got seated. The gal who did mine was good. Except she really didnt want to listen to me about the color I wanted. But I was OK what ever. But the gal who did my daughter nails was just awful. Didnt listen didnt ask what my daughter wanted. She just did what she felt what my daughter should get. Rude. Manager was OK. And only charged half for her. But I still feel that they should listen to what the customer wants.
The actual salon was clean, organized and nicely decorated with soft classical music playing. We went on a Friday morning around 11:30. There were only a few people in at the time. The ladies were friendly and greeted us when we walked in. My sister and I both had the pedicure plus. My sister enjoyed her pedicure, but the Polish was applied unevenly, they also did not offer any designs. My pedicure was a bit painful at times, and very rushed. The Polish was done well with the exception that she put my sandals on before she polished my nails and got a smudge of polish on my shoe. When we were finished we waited at the front desk for a few minutes before waking back to find someone to ring us up. When I have her my debit card she asked me if I would pay with a check instead. When I declined to give a check I could tell she was not pleased, but there was nothing stating a preferred Methoodest of payment. I defiantly do not feel like I got $72.00 worth of services. We will try some place out next time.
This is the best nail salon ever ladies & gentlemen! Every nail technician is incredibly helpful, talented, personable & friendly... All of there nail techs are amazing every time I get my nails done they last me 3weeks no chipping or nail breaking....they are nail whispers here...lol I highly recommend this salon you wont regret it!The salon is so cozy clean & smells so fresh not like alot of the nail salons thats its impossible to stay more than 30min inside this place is the BEST!
GO TO IVY!!! I’ve been here many times and have had bad people and awesome people do my nails. It really does just depend who you see. I get acrylics every time I come in and I always request Ivy. She’s so sweet and always does my nails 100% perfect. It may be a bit pricy here but if you go to Ivy you’ll see why! She always takes her time to perfect everything. I won’t go anywhere else to get my nails done!
Two days before my pedicure I ripped off half my toenail by getting too close to a door. I thought I was going to have to wear a bandaid for a month until it healed. Went in to Nail Palazzo and he was incredibly gentle with my foot, did a fill on the nail to hold it in place till it heals. It looks fantastic! It doesnt hurt to touch it anymore. Great experience, considerate service.
Ryan is your guy for great design
Greatest pedicure experience I have ever had. Unbelievable and amazing.
Very nice staff. Good work
Trish is doing my nails and she does a great job, next time i will ask for her on the pedicure also. I found out that her name is Tiffany but she had to chose a new name because other two girls are named Tiffany that works there.
Quick and willing to work with unfinished nail design ideas!
The food was good. The music is way too loud, not smooth enough, may cause a headache. Also, the air ventilation could be better. The survice is excellent.
I love the pedicure! Great customer service!!
Such a great environment and the guy who did my nails was so great!
They are so professional and simply amazing! It is a very sterile environment. My gel manicure is worth it. So it is very clean and so lovely! Relaxing!
I really enjoyed the no chip gel manicure. Usually within a week since I do a lot of gym activities I would notice chipping however this time it takes over a week for them to show signs of distress! Love the service recommend
I was her yesterday getting my legs waxed and it was the best! Tech support was so efficient. Got my whole leg in 10 minutes!
They are so great .Efficient, stay late and very accommodating. ❤️💅
I love this place. It’s the only one I go to here in Folsom. I let any of the staff give me my pedi’s, but I only get manicures from Cathy.
Too fancy and hippy for me, but a real great experience despite them being extremely busy.
Great experience with Trish. Thank you!
I love this place! Always clean. Service throughout salon is wonderful, from the front desk to the technicians.
This place was horrible. I booked a party for my wedding with my bridesmaids, we were all from out of town. We were all so excited because the manager told me they would open an additional hour for us and serve us champagne. During the appointment we felt rushed and they were rude to us. They did not do a very good job on our toes and expected more of a tip then what we gave. We tipped on service not because you stayed open. We didnt get champagne either! Or water. They only let us dry for a few minutes and told us to leave. My toes got messed up and so did my sisters hands. I wouldnt recommend this place
Wonderful experience with my 3 daughters! Relaxing and pampering! Our toes all look beautiful for tomorrow nights New Years parties!! Thank you!
Very Nice place . Good job on nails.
Always do a good job! My last gel manicure did not last a week. The owner told me to come in and they will fix it. She only gave me a $5 discount and charged me to fix the manicure. I was a little disappointed at the situation and wish they were clear about their intentions to reaolve the matter.
First time at Nail Palazzo and Trish gave me a fill, she was so nice and did a great job, I loved my nails, I will come back . Thanks Trish
I am picky about my nails, I recommended Trish, she takes her time to make sure your nails look perfect.And she so friendly and speak great English .
My Daughter just received an eyebrow wax at this place and they severely burned her eyelids almost to the point of burning her eye pupils especially her left eye. She immediately talked to the manager and he did not take any action to relieve her of her pain nor did they take responsibility for their actions. The employee that performed the eye wax did not know any English and was not able to explain why she did what she did. I do not recommend anyone go to this place for any service whatsoever. I am also thinking about suing due to the extent of her burns. The address for this place is 1655 Colusa Hwy # 100 Yuba City CA 95993. I do not recommmend this place whatsoever! Don’t go!!!!!!!
This place is the best. There are no other nail technicians anywhere in this area this good. Im a customer for life now!
This place has changedDont like the new owner at allPoor quality from what it use to be...The Hills nails is the place to go