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All About Floors
330 Weaver Rd #400, Florence, KY 41042, United States
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All About Floors

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Br
Review №1

Great customer service and scheduling was painless. Store personnel were helpful and polite. Carpet rippers, movers, and installers were all super professional and courteous when I needed to get past them or anything during their work. We did LVT and it looks great!

Ro
Review №2

Wow what a great experience with all about floors! My install went perfect, my place looks beautiful, and the price was great! I’d highly recommend all about floors to anyone thinking of upgrading their flooring!! Great job!!!

Ch
Review №3

I had a fantastic experience with All About Floors! Love the product, customer service was great along with the communication. The installers did a great job! I absolutely love my new floors! Thanks for the wonderful experience!

Ja
Review №4

Very happy with my new floors. Truly a family run business that gives great service and value. I will definitely be using them for any future projects.

An
Review №5

Great people to work with, very friendly and caring. They took the time to answer all my questions (and I had lots of them). Danny even came to my house and helped me get started (Im a DIYer). Thats the kind of people they are, customer service doesnt get any better than that. Their store has a lot of great options, and their pricing is good. Highly recommend these folks.

St
Review №6

Hard hardwood floors installed over the last 2 years. We broke up the project to meet our cash flow needs. The folks at All about Floors were great ! The floors look great ! The scheduling went well. I keep smiling every day as we enjoy the finished product.

An
Review №7

We absolutely love our new floors. Our intaller did a wonderful job. Sue makes you feel like family. I would recommend All About Floors to everyone! They stand behind their work, and pricing is great. We will definitely work with Sue and Dan again.

Da
Review №8

Had a floor installed from All about Floors years ago and had some wear and tear take place. I ran into installer Joe at a Gas station and told him about the little damage and he came to my house free of Charge and fixed my problem . Great to see customer service like that years later free of charge. Thank you Joe and David! Floor looks awesome.

Gi
Review №9

We love our new flooring and the experience with All About Floors! The installers were professional and hardworking and I really like working with a local business.

Sa
Review №10

Excellent company to work with. Needed my flooring installed quickly, and they fit me in their schedule. Installers were polite and had integrity and respect. They installed kitchen flooring which I love. Highly recommended.

Ka
Review №11

I love the work they did on our carpet, however I had requested quotes for other work which the husband came out and measured for. But when I contacted Sue repeatedly she ignored all of my attempts. Which is why I had to give 3 stars. The work was great but if you don’t give people quotes and get back with them, then it’s pointless. We ended up going elsewhere for the rest of the flooring. I would have liked to work with this company. But I can’t force them to get back with me.

Ph
Review №12

I highly recommend All About Floors, they did an excellent job installing my new flooring. The floors turned out great! The installers are very meticulous and do an excellent job controlling waste. I appreciate the owners help with choosing the best flooring for my home. After the first of the year, I plan on having them back to do more work. Thanks Again!

Ga
Review №13

We had an excellent experience and love our floors...I highly recommend!

Ka
Review №14

Because of their experience, All About Floors saved me from replacing the tile in the entire kitchen and hall (no one else could find a way of fixing the problem). When they were finished, the tile looked good as new. The result saved me time as well as money. Their workmen were polite, working hard to do the best job possible. The price was very reasonable. All About Floors is on my Go to First list whenever Im dealing with flooring in my home. I highly recommend them.

Mr
Review №15

I have been doing business with Danny and Sue since 1992 when I built my first house. I have been using them exclusively since then. I have recommended them to my daughter and other family and friends who also have had excellent experiences. Great people to do business with.

B
Review №16

Had them install carpet in my living room, bedroom and steps. The install went well and I am happy with the results. The owner and persons that did the install were polite and easy to work with.

Rh
Review №17

I love these guys! Suzie and Dan are great people.I have several rental properties and they are the only flooring specialists Ill ever use. They have replaced flooring in several of the appartments and they all look fantastic!And the materials that Dan and Suzie suggested are holding up great. Thank You for all your help over the years.

Aa
Review №18

Great prices on carpet and very friendly and professional installers.

Pe
Review №19

I am so happy with my new Floors from “All about Floors.” Dan and Sue go out of their way to help you in any way possible. They did a great job laying my floor and the price was reasonable. I highly recommend them for your flooring.A

Ph
Review №20

No doubt is one of the best flooring business in the area. Everything they said would occur did from the times they said they would arrive to measure & install. When they said they would call they did so. Installers were great to work with & did an excellent job! Hometown business doing it right!

Br
Review №21

Danny and Sue were great to work with! Our floor turned out great and Danny even patched a hole that our puppy chewed in our carpet for free. Will be calling them again for our next project.

Jo
Review №22

Dan and Susan are great people to work with! I thought it was great that one of the owners Dan was actually involved in the installation process and had his eye on everything from start to finish. I would definitely recommend all about floors for not only buying your flooring, but also installing it as well.

Pa
Review №23

Installers are on drugs and can barely hold his head up

to
Review №24

I had a more than pleasant experience. They made my project very simple. I highly recommend them. They are worth every penny. You cant beat the customer care that they give you, especially when youre comparing to lowes or home depot. Thanks

Ku
Review №25

I frequent All About Floors as my supplier on a monthly basis for a few years now. I have never been anything other than satisfied with the quality of the products they sell, the customer service, and even their installers. An awesome family owned business who genuinely cares about their customers and their happiness.

Ch
Review №26

Can’t say enough great things about this company. They are reasonably priced, their workers were very nice and the end product looked great. Highly recommend.

Ju
Review №27

Great people to work with and loved the results of our new floor. Highly recommend All About Floors.

Ma
Review №28

Great local business with a large selection of flooring options. Very friendly people and competitive pricing. I highly recommend All About Floors!!

Ro
Review №29

I Need some hardwood floor repairs done. Dan and his team replaced my damage floor, to the point that it looked better than it did when it was brand new. Great work and great customer services. I would highly recommend.

Li
Review №30

I love All About Floors! Susan really knows her stuff and walks you through the whole process. I will always recommend them to anyone I know.

Do
Review №31

Amazing work and amazing people!

Er
Review №32

ZERO stars! Unprofessional and unprepared for carpet installation. Installers did not have necessary materials to complete the job. They left for over an hour. Still did not have necessary materials to complete. During the bid I was told that my ceramic tile was completed correctly. Installation looked terrible at bedroom entry and stair edging, carpet on my stairs is loose, and my doors were not put back on. When the owner came out the following week, he said everything was fixable. Monday of the following week I was told that they could not fix it and to contact my ceramic installer. Seriously??? If there was a problem with my ceramic installation then that should have been mentioned during the bid. So now Im hiring a PROFESSIONAL company to fix what they cant. I plan on contacting a lawyer regarding this situation especially since I have a recorded conversation proving their lack of professionalism and need for anger management classes. Wish I would have read the review about them hitting somebody with their van prior to hiring them. I truly believe that review since I heard just how violent they sound over the phone. Hopefully this review keeps others from the making the same mistake hiring them.

Ro
Review №33

STAY AWAY< CRAZY OWNER HIT MY MOTHER WITH VAN, Bought a sheet of vinyl from All About Floors at the first part of Feb 2012, size about 13 by 18 feet. I was going to do install myself, but decided it needed professionals, I called All About Floors for a price, since I had bought it there and had a good experience. They quoted a great price. Then the problems started. They said they would be out on a Thursday morning to make a template of room and return that afternoon to install. We got a call from the that morning asking about a space to layout floor, we had none available and told them they had told us they were taking to their shop, they said ok. Continued to call all day due to no one coming down to do template got the run around. Finally I called approx 4:30pm and they said they would be their shortly. The arrived and said they were going to template then install next day, not what the agreement was but I was unable to get the boss to get them to do it so oh well. They arrived the next morning to install everything went fine, when they were done I was gone and they came to speak with my mother, the install was done at our family business. She knows nothing about flooring and asked about the gaps around the edges if they were to big, they were laying floor only I was doing the trim. She got no answer and when she turned aroung they had walked out the door and got in their truck, not paid yet. Also with my extra vinyl pieces that I needed for another job, it was already paid for. She tried to stop them to ask them what the problem was, the driver also part owner of the company became irate for no reason and began cursing. He then said to move or he would run them over, he moved the van hitting my mother and sister with the van, not hard and there were no injuries but he hit them none the less. A call to the other owner was answered with more cursing and racial comments. We stopped payment on the vinyl and the sheriff told us to press charges for wanton endangerment which we are in the process of doing. Sad part is they had to just answer her questions and get paid, they did a good job with the floor but for some reason he went crazy.

Ka
Review №34

Great service! Excellent customer service.

Li
Review №35

The Manager Danny lost a very nice sale because of his impatience!

Br
Review №36

Second time using their services and Ill use them again next time.

Br
Review №37

All about flooring is a gurantteed successfull installer owned store that trully is fair and considerate to both the installers and customers they will make sure the work done is top quaulity and professionally done while insureing the customer s are involved in every decision made by the installers

Ti
Review №38

Great product, installation, customer service, and friendly people!

Ch
Review №39

Terrible place. They are rude and overcharge

Br
Review №40

Awesome people to deal with

Information
17 Photos
40 Comments
4.5 Rating
  • Address:330 Weaver Rd #400, Florence, KY 41042, United States
  • Site:https://allaboutflooringstoreflorence.com/
  • Phone:+1 859-283-5556
Categories
  • Wood floor installation service
  • Flooring contractor
  • Railing contractor
  • Tile store
  • Wood and laminate flooring supplier
  • Flooring store
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–4PM
  • Sunday:9AM–2PM
From the business
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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