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Cooks Pest Control
2606 Hough Rd, Florence, AL 35630, United States
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Cooks Pest Control

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Ma
Review №1

I called Cooks at 9:30am in the morning with an issue with a Yellow Jacket nest in my yard. They were there at 1130am the same day and got the job done. Very nice, personable, and helpful staff all around. Will use again.

Ne
Review №2

I didnt select any of the specific boxes above because Cooks took an OVERALL approach to both the interior and exterior to ensure that Im protected from anything!

Be
Review №3

I love my cooks man Robert he is originally from phoenix arizona and we have the best talks he is always so down to earth he is trustworthy on time and schedules his time around mine to meet my schedule he comes in and gets the job done Ive seen a major difference since hes been coming ! I would recommend this service to anyone

Pe
Review №4

Very professnal and all them are very respectful of your home..shout out to Shane he is the best..

Re
Review №5

They call to notify ahead of time when they are coming for service. They ask if there is anything else they can do while they are here. Communications are good and key from a service company.

Je
Review №6

Not at all impressed. Got a quote from Cooks and another competitor. We decided to go with Cooks based off of a lower price. Salesman promised a couple of things if we chose them and of course didn’t follow through on what he claimed they would do. Tech showed up and installed stations with no issues, when I asked him about the other items the salesman mentioned he told me to take it up with the salesman who of course proceeded to dodge phone calls unlike the nonstop calling he did to get our business. Should have just paid more and went with the competitor.

Ch
Review №7

Cooks completes my annual termite inspections and monthly pest/bug control services. Theyre always attentive and helpful if I have problems, such as the worker bees that seem to love my patio. Theyve also removed a bees nest. I would definitely recommend their services.

Sh
Review №8

The service tech does a great job of getting rid of any pests at my property! I highly recommend this company to anyone who likes to keep the spiders, ants, cockroaches, bugs, wasps, etc. away from their property.

Da
Review №9

We had been with another, very popular, pest-control service for decades. Even though we paid them boat-loads of money, they COULDNT help us with a rodent problem. This is a pest-control service that advertises regularly on local TV. The spokesperson, who I think is now the owner, also treated my elderly, blind, widowed mom with *much* disrespect.Once, back in the 80s, prior to having a termite contract, we had a termite swarm break out into one of our rooms. It was *NIGHTMARISH!* We had to cordon off that section of the house! Since our pest contract was with this other service, I called for help but they told me that they would get to me *eventually* in the next day or two. When I protested, they said this happens, that there wasnt much they could do about it and that I would just have to deal with it.I put my foot down and they sent a team out that day, but can you imagine how they must have bullied some of their other customers?COOKS PEST CONTROL IS ***AWESOME*** !!!!!They took care of our rodent problem IMMEDIATELY and with ease. When I told them that this other service didnt even try to help us, their rep said that Cooks is a pest-control service and that rodents are pests, so he didnt see the disconnect.I didnt either.Cooks actually DOES WHAT YOU PAY THEM TO DO. What a concept! Their staff are *VERY* professional and oh-so-courteous. They treat their customers with kindness and respect. They always call before they come to service our property. They always ask if were having any problems and always address those problems right away. Oh - and I cant stress this enough - they actually DO WHAT YOU PAY THEM TO DO!Thank you, thank you, THANK YOU, Cooks!

Br
Review №10

We have a lot of spiders and lady bugs where we are located. Cooks workers keep them thinned out. The termite department is consistently checking our bait stations, looking for any activity. Tim Ray always calls ahead to inform us of his arrival date. Very pleased with the services provided by Cooks. Thanks again

Ta
Review №11

I had a water pipe to bust and it caused me to get a lot of cockroaches. I tried and tried to keep them under control. I sprayed put out traps, and I laid out bait for them. Did nothing but got worse. They came and within 2 visits I never seen any. So thankful I had them coming. And I called them and they came to me the first or 2nd day after setting up. I love the speed. I could have canceled by now but figured why should I. They are still helping with bees and wasp. And ant season is coming in soon. Cook was a God send to me.

Br
Review №12

Gary has been the absolute best. Always communicates when hes coming and always there when he says. Ive been extremely happy with all of his services and knowledge. Very friendly and professional.

Ro
Review №13

Tim is great and I am so happy that I get to keep him as my pest control expert. He does a great job and is very attentive to what is going on with any pests in my home. Thank you. I am VERY pleased with Cooks. Great service and great people that work there. THANK YOU!

Sh
Review №14

Great service, David did a very thorough job and I would recommend Cooks to anyone needing these types of services.

He
Review №15

We just purchased a home in Sheffield which has been serviced for termites by Cook’s since the mid-60’s. The floor joists look like they were installed yesterday! We called to see about renewing the contract plus adding pest control as well. Mike came out, explained everything very well, was very friendly and informative, so we’ve signed up for termite and pest control. I’ll update after some months pass, but if the service is as professional as the consult/quote, I’m sure we’ll be satisfied.

Im
Review №16

I have used them for over 40 years and would highly recommend them!!!

Ea
Review №17

Shane Mitchell is my bug guy and he says a dead bug is what we want. Thats what we want. Very professional guy. Always calls ahead to schedule service. Does a great job.

Ji
Review №18

Awesome job they were great got rid of my critters

De
Review №19

Havent had issues with pests since using Cooks. If I see a sign of them ill call and theyll be out to take care of it before it becomes a problem.

Co
Review №20

Cooks has a quarterly plan that covers the outside of the property. There are a bunch of other plans as well.

Ba
Review №21

Mr. Danny Stutts is my service man and he is very friendly always there when he says he will be and he does an excellent job. Your business needs more good men like Danny. Thank you Danny and keep up the great work.

Pe
Review №22

Wanted protection from termites without use of chemicals. Great company.

An
Review №23

Fastest service Ive had in ages and my food was fresh and tasty

Li
Review №24

Love Cooks! Anytime weve needed anything they have been quick to respond. Thank you!

tr
Review №25

Great People. Very helpful.

Ma
Review №26

Great service to rid your home of everything from rodents to bedbugs. 👍👍

Br
Review №27

Very professional and friendly technician. I saw results within 24 hours after they treated my house!

Ta
Review №28

We had a lot of spiders, until we got Cooks! Now we rarely see them. Also had termites and after the first 3Months of Cooks treating inside and out we don’t have them anymore!

Su
Review №29

We are second generation Cooks customers. We trust Cooks. Their office staff and techs are friendly, knowledgeable, and trustworthy. The prices are great. Any new services are always explained fully. They are always open to questions and we never have felt rushed. Their products work.

Ly
Review №30

We love our Cooks technician, Shane. He is always so helpful and informative.(Also, I work at First Baptist Church, Russellville, Alabama and we also use Cooks - our technicians there are awesome, as well, Dean and Gary)

Ka
Review №31

Cook’s does a great job! I have a bug free homeinside and outside. Our guy Danny is super nice and friendly, he shows up to service us each month at the same week, we know when to expect his call and service. Cook’s Pest Control is the best, we have used them since moving here 11 yrs ago🤗

Ex
Review №32

Cook’s representatives are always quick, friendly, and efficient, and always willing to meet our needs. I highly recommend them!

Sh
Review №33

Above & beyond in customer service.

Ta
Review №34

Great place. Great people. Great customer service.

Ja
Review №35

Ive had Cooks for about 6 months now and I love them! The prices are great and definitely within my budget. Im always contacted in advance before they come for service every month. They do a great job addressing your concerns or questions. Greg is my pest guy and I love how he interacts with 3 year old son. He doesnt act like its a chore to take a couple minutes and talk my son. I honestly have no complaints about them. I would recommend Cooks to anyone!

Ch
Review №36

Timely affordable service. Pleasant and professional staff. No termites yet!

Br
Review №37

We were fighting spiders and creepy crawlers every where we thought about moving and letting the bugs have the house😨 Then thankfully my husband talked to Cooks . They have made our home livable again!. No more creepy crawlers . Almost never a spider, I mean it’s not possible to kill every spider, but they have done such a good job ! even the dog is happy to see Brad coming !!!

Ri
Review №38

We are very pleased with our service from Cooks Pest Control. They are very professional, respectful and courteous. Always give you a courtesy call before each appointment. Highly recommend!

Ro
Review №39

Very thorough. Cares about the services they perform. Care about the customer. Very affordable rates.

De
Review №40

Shane our service man is very thorough and does a great job. He is also very courteous and prompt.

Be
Review №41

I highly recommend Cooks Pest Control. My neighbors on the lake recommended them first and they are completely trustworthy. I live out of state and our same technician calls me each month to let me know what’s going on. It’s wonderful to have excellent customer service and people I trust in my home. Thank you!

Ka
Review №42

They go above and beyond to take care of any insect and rodent Ive had problems with. The staff is awesome! Florence district is a great company. With their help I caught the rodent that was chewing wires in my car and put out some bait product for future rodents. Brian Hale is awesome!

Ky
Review №43

After being concerned with a small issue, the manager of the termite department, (J. Hill) personally came to my house and took care of any concerns I had. He was very pleasant and extremely nice while still being professional. A+ customer service.

ci
Review №44

We are very happy with Cooks. We have been with them since 1985. The service is good, we like all the techs that come to the house and any issues with termites are handled quickly and professionally.

Am
Review №45

This company is all around, awesome!! Our pest guy is always available, and always eager to help! We highly recommend them over any other company we have used! So glad we found them!

Pa
Review №46

Do an excellent job of helping to keep pests out of the home.

Ma
Review №47

Great company. Christian owned and operated. They provide services with integrity and back up their quality with a guarantee, that I have seen them honor when the time came. Id trust these folks to take care of my home and business. Very good people.

Re
Review №48

Awesome Workers yall have working with you.. I hated to see some leave we had but the next one was great as well. They go beyond their job to make sure the customer is happy.Even with the pesty lil 🐞 Ladybugs.Very happy with our Cooks Pest Control Team. Thank You All.Rena Ussery

Ha
Review №49

I used a different pest service to begin with years ago and had a terrible experience. I paid hundreds of dollars and still had pest problems. When I switched to Cook’s I saw a huge improvement after the first service and everyone was so polite. The price is good and it’s a great peace of mind to know I never have to worry about pest problems again. I have been a customer for years and can never see going without your service again.

an
Review №50

Great service!

Ch
Review №51

Very professional service and very friendly technicians

Ro
Review №52

Very nice people to work with. Theyre thorough, dependable and good at what they do. The best thing about a program with Cooks is that anytime you need them, they will return at no extra charge to take care of your pest problem.

Da
Review №53

Awesome friendly service. That treat you like their own family

Ke
Review №54

Excellent customer service! Brad is a great tech who takes care of things in a timely and professional manner! Highly recommend

Je
Review №55

The people are very friendly and considerate and work diligently on my problem

Ni
Review №56

Better than before.

Jo
Review №57

Service is courteous, businesslike, efficient, and most importantly effective. My service tech actually listens to me and helps me with specific problems related to this old house. Plus the cost is affordable, and it has to be for retired folks struggling to make it month by month.

Sa
Review №58

They were nice every time they come out and my two youngest even gave Adam a hug before he left! Thank yall for helping. Good prices and nice people.

Pa
Review №59

The team that works with me are very professional and willing to help me with any questions or concerns

Mi
Review №60

Good service and are quick to respond if you have an issue with pests after they apply the treatments. The service provider will always call the day before service to see if there are any concerns.

Le
Review №61

I have recently had a problem with mealy moths infesting our pantry room.Cooks personnel have come in 3 times to conquer this annoying problem, even when it was not time for their monthly treatment.

We
Review №62

I use cooks for termite service. They do good work. They are always professional and on time. Great job!

M
Review №63

The technicians are great and always call to see if there any problems and when they are coming. I dont have any problems with bugs or termites.

Te
Review №64

Love Cooks. They work very hard at controlling pest in and around my home. Comes back in between services if I have any problems.

Gl
Review №65

Prior to Cooks, I tried another business to try to get control of the roaches in my Moms house. They came by three different times but with no results whatsoever. We changed to Cooks and had results with the first service call. We no longer have any issues with roaches or anything else. Adam, the service person, was so adamant and professional in helping to get pests under control. Mom was very sick with cancer at the time and Adam was so Compassionate working around scheduling around what was going on with her. Because of Adams service, I decided to get Cooks for my house, even though I didnt have any big issues with pests.

Re
Review №66

They do a great service and explain everything they are doing and what their doing they do a follow-up in 2 weeks to see how it is going and if Im having any issue

Re
Review №67

They always do great work and employees or wonderful!

Ro
Review №68

I have been with Cooks for 27 years and they have always provided quality and knowable service with courteous technicians.

ro
Review №69

They started out great but as time passed, so did the quality of service.

Ma
Review №70

Very nice guy who came out explained what he was going to do checked all stations then explained what he had done.

Ja
Review №71

Great service, good prices and, best of all, no headache. Good job!

An
Review №72

Wonderful technicians, reliable service and friendly office staff. Shane and Wes are fantastic!

Ro
Review №73

Technicians are always on time and attentive to your needs!

St
Review №74

Called Cooks quick to respond but thats where it ends. Had to have the return but never got rid of the bugs. Had the monthly payment set up on a card office seems not to be able to get that done. Finally gave up. My Mother used these folks for a very long time but apparently coustomer service and quality work has ended.

B
Review №75

Cooks Pest Control is completely professional, reliable, and the best in the business. We have had consistently excellent service, and look forward to having Cooks as our pest control service.

Br
Review №76

Fast friendly service that I use to this day in New house even to prevent future infestations!

An
Review №77

I like that you use outdoor products that also protects the inside as well. I like that I dont have to be here when they come service my home.

Ro
Review №78

No more critters outside.

Li
Review №79

Would highly recommend

Am
Review №80

Mike is the best so respectful and nice! Great customer service company is good with pricing and straight foward answers

Bo
Review №81

Great company, would recommend them before anyone else!!!!!!

Em
Review №82

All of the servicemen who have come to my house have been very friendly, which I greatly appreciate. And the pest control has helped keep our spider population down, which was the goal.

Vi
Review №83

In my experience Cooks Pest Control listens to their customers. If theres a need for attention to a certain matter the company and or the Tech themselves always returns my calls in a timely matter.

Jo
Review №84

Products work great, employees always on time recommend them often.

Li
Review №85

Good Service

Do
Review №86

Always good to deal with and very professional.

Ma
Review №87

Excellent customer service, always so friendly and professional!

Ka
Review №88

Friendly, on time, and willing to assist in any way.

EM
Review №89

Very trustworthy company and well trained.

Ma
Review №90

Great Communication, prompt, effective, efficient service.

Be
Review №91

Professional, quick, and extremely courteous. Would recommend them to anyone!

Ka
Review №92

Cook’s has been very effective keeping our home free of unwanted pests!

An
Review №93

I think your services sucked your ppl charged me twice for coming out and spraying outside it was pouring rain and dont think there poison will do any good..

Sh
Review №94

Great service and courteous staff.

St
Review №95

The people have continually gone above and beyond to help me. Had a brown recluse issue and was unable to move items in home. Three people came out and moved furniture away from receptacles. When the job was finished, everything was moved back to original location.

Ta
Review №96

On time every time and get the job done right!

Ba
Review №97

Polite and knowledgeable staff.

Je
Review №98

Awesome service.

Le
Review №99

Good

Ji
Review №100

Great service!

Information
14 Photos
100 Comments
4.8 Rating
  • Address:2606 Hough Rd, Florence, AL 35630, United States
  • Site:https://cookspest.com/branch/florence/
  • Phone:+1 256-764-6801
Categories
  • Pest control service
Working hours
  • Monday:7am–9pm
  • Tuesday:7am–9pm
  • Wednesday:7am–8pm
  • Thursday:7am–7pm
  • Friday:Closed
  • Saturday:7am–9pm
  • Sunday:7am–9pm
Accessibility
  • Wheelchair-accessible entrance:Yes
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