They were so wonderful to work with! Very friendly and so helpful! Very knowledgeable and willing to make everything perfect! We are repeat customers and will definitely use them again if formal wear is needed!
I am so pleased with the tuxedo my son rented for his prom! It was the perfect fit and he looked amazing! I havent found another store in town that could come close to the price of the tuxedo either. We will be back!!!!
Beware of a change in rental return. They don’t go by what’s written on the original ticket. After my son’s prom, he did say it was due back between 12-2 Sunday. Their store isn’t even open Sundays! So I checked the original paperwork and it read due Monday. So the. I get charged $20 on top of the $160 already paid! Btw no shoes included!! What a rip off! I spoke to the manager and her claim was a yellow card was included, I told each and every one. What happened to customer service?!? Check around before you rent her and be wary of a change in co tract. Their no good for their ‘word’ even when it’s in writing!
We had to change our venue for my daughters wedding reception due to CDC Covid-19 regulations. Ended up in a gym but Party Pros came through and made it a fairytale venue! Everyone involved was super nice and so helpful!!! If we ever need a rental service again, I’ll definitely choose them! Highly recommended.
The super short owner Jackie hendrix is disgusting the way he treats his employees will never recommend to friends and family
The dinnerware was fine and as pictured. Their tablecloths have yellow stains on them. We rented a tent in case of rain for an outdoor wedding. I would not recommend the tent. It was worn, ripped and dingy. I ordered the tent based on what they had pictured but it was nothing like was pictured on their website. They do not respond to your complaint either. Not once has the manager reached out to me.
Jackie Hendrix is not only the ultimate professional, he is just a really nice guy. We called him at 4:00 pm the day for our Dickens Festival. It was about to be rained completely out. Jackie very calmly laid out festival in an indoor facility and texted me the schematic so I could look at it while we talked. He brought his team of professionals in and in less than 12 hours had us a tent set up with sides, heaters and lights. He also decks my brothers homes out in Christmas lights every year and they are beautiful. I have worked with him on 2 weddings and there is no one any better.
Staff friendly & knowledgeable, some more helpful than others. Quick service. Did not call when order was ready & did not return messages. Fair prices.
We use Party Pros for all of our events (large and small scale) and are ALWAYS astounded by their professionalism, attention to detail, friendliness, reliability and the quality of the end product. Youll not be disappointed!
Party Pros is a fair and professional company. They are refreshingly accommodating and very good. I have enjoyed working with them.
So far too date I have used Party Plus for my grand opening at our business, all three of my childrens weddings and every Thanksgiving and Christmas dinners my family has!!! Amazing people!!! Thank you from the entire family!!
Took my sons money and gave nothing in return. Told manager I was going to call BBB and she laughed and said go ahead. Neither me or my family will use for school functions or weddings down the road
Very poor service and not very apologetic for their mistakes. Would not recommend
Great place to do business! They do what they say they will do and on time.
Very professional and helpful
Great place