We stopped by the dealership over a month back looking at Tahoes and Suburbans. At that time we decided we would wait a few weeks and order a Tahoe. Fast forward to August and we were ready to order. I set up an appointment with Ryan. I had been communicating with him over the last month about ordering and what was in stock. I found they had a suburban in stock the weekend we went in. When we got there Ryan had the keys ready so we could look at it. He was great through the entire process and we went home that day with my new to me 2021 Suburban. Ryan was super easy to work with and was very informative. Even worked to get us a better rate on our loan. 14/10 would recommend Ryan!

Second car Ive bought from Tom Gill and i get the best deal. I tell my family since Im single they are my car husbands. Free oil changes, bumper to bumper warranty. Jimmy Wolfe takes care of me every time.

Chris Hensley helped me find my dream car! I’m absolutely in love with it. He provided the best service I could’ve asked for. So thankful for his help! Would recommend this dealership to anybody.

Worked with Jimmy Wolfe. He was great. No BS and straight to the point. I was in and out in less than a hour! Purchased a brand new vehicle and there were no hidden fees or typical dealership games. It was a rather pleasant experience!

Jayson Lopez did an amazing job. He is fast and efficient, he answered all our questions. The experience from start to finish, he called us immediately after we showed interest, kept us updated on the status of the vehicle. Overall a great experience and will definitely do business here again.

Jason Lopez- product spectacularHe patiently listened to me. This was my first time going alone to purchase a vehicle. He knew that once I found what wanted, my step dad would be coming to verify it as a good choice. He handled his questions with ease, never defending, but with a passion for making sure all of his questions were answered.Thank you Jason and Tom Gill! You have made this customer very satisfied.

Tom Gill was so awesome! Chris Roderick helped me find the perfect car for me and I couldnt be anymore happier! The customer service is out of this park! He did a terrific job! Thank you Tom Gill. :)

Filip was fantastic to work with! There was excellent communication throughout the entire process. He even ended up staying about an hour and a half past closing for us. We had a few concerns with the vehicle we wanted to purchase. They pulled some massive strings to fix everything we needed fixed, without any extra cost to us. Highly recommended! Super happy with our new van!

Big shout out to Jennifer Newton! She was amazing to work with and made the process quick and simple. 10 out of 10 would recommend!! She went now have the family car that we needs thank you Jennifer and Tom Gill!!

Filip was such a pleasure to work with! He made sure he got me in the right SUV to fit my familys budget! He gave me constant updates on my car and had me in and out quickly! Go see him to get you in a car today!

We worked with Ryan at Tom Gill to purchase a 2018 Tahoe. Ryan was so easy to work with and made the process fun. The service that we received was top notched! I have told friends and family to go to Tom Gill for the amazing service that we received!

Brought my car into collision after being involved in an accident. The entire process was extremely easy and I was given the confidence that my car would be fixed back to its original condition. Joey is who provided me the estimate and was there from start to finish making sure I received proactive updates about the status of completion and went above and beyond to also work with service to get my oil changed so I didnt have to make a separate trip. Always remaining professional and courteous. Hoping I never have to use collision services again, however if I would ever need to Tom Gill is absolutely where Id bring my car again.

Today was great not only did I get my new equinox I got to see Jimmy Wolfe he is the greatest! He worked well with me, he is helpful and patient.

Jessika Hensley and the whole sales stalk are great. They made everything go so smooth. I felt like family instead of just a customer. The service staff are wonderful also.

Sales experience was great! Jay is a superstar! Excellent follow up on every detail even on service!!! Service department was amazing as well. Will shop here again!!!

Hunter was absolutely amazing! This is my third car that I’ve bought from Tom Gill, and they continue to be the most amazing/efficient dealership I have worked with. I got into the dealership around 6:30/7 in the evening, and within 30 minutes (maybe less) Hunter had me an approval and had already pulled up a car for me to look at. By 8:30 I was driving off in my new car, with all of the paperwork done. He couldn’t have done a better job. He was so amazing to work with!

Marlon Poole was incredibly helpful when I recently purchased my new car. He made sure to cater the experience to what I was interested in, taking the time to understand why I was buying a car and what I needed. Then, he was so patient in answering any questions I had and helping me to try out different models. Im so grateful for his excellent service.

Steve Wilcoxson and the Tom Gill Chevrolet team were an absolute pleasure to work with. Steves knowledge of the 2021 Traverse Premier was amazing. He answered ALL of my questions and I truly appreciated his patience and honesty. Im 100% confident I chose the right SUV for my family. Many thanks!

These guys were great to deal with. They had a truck that I wanted at the right price and I couldn’t get there till late. Jordan stayed late to take care of me. From the time I got there till I left was only an hour and ten minutes and I was leaving with the truck I wanted. Excellent service and I highly recommend.

Just bought my daughter her first car from Tom Gill. Marlon Poole was very easy going and made the whole deal a lot easier.

I would like to give an honorable mention to two specific individuals:First, Jimmy Wolfe did amazing job handling our situation and accommodating our 1 year old daughter. He helped us consider our buying options. We weren’t committed to any purchase, but helped us feel comfortable with the process.Second, Madison was extremely friendly and I appreciated her walking me through the smaller, technical vehicle features and setting up the technology.Overall, great buying car buying experience- thank you to all!

I’m so impressed by the service and just family atmosphere we received at Tom Gill Chevrolet! Our salesman, Ryan Meinert, was more than amazing, he was patient, knowledgable and never once pushy. The other staff played with our toddler and was so friendly.

Charles did amazing! Went above and beyond to help me take care of any questions that I had. I love my truck!

Chris Roderick is a true professional who made my car buying experience seem less. He explained the process every step of the way which made my time at Tom Gill go by very fast. Thank you very much Chris! Special shout out to Stacy Wolfe whom despite my short job time and challenged credit got my approved the same day!!!

This is a great place actually bought a car there today a decent price spent more than I wanted to but who doesnt when you go buy a vehicle and you always get what you pay for right so anyways MaronI believe was his name was excellent he was very hopeful answered any and all questions even answered some that I didnt ask and should have overall this is in excellent place Im great employees very helpful they seemed non-judgmental at least the ones I dealt with and believe me in my case I get judged a lot so that says a lot

Jessika did a wonderful job, could not be better. Mr.Gill really has his staff well trained and highly knowledgeable on all new and used vehicles they sell. A business of character is confirmed.

Jessika and her team at the dealership that helped me out of my terrible situation with my Highlander that I had and put me in a an amazing and more safer car for my daughter and I made my extremely happy. They did such a fantastic job! Thank you to all of you that helped me out! You made thumbs up and would definitely highly recommended Tom Gil chevrolet for anyone to get their new car!!!! Again thank you Jessika and Team!!

We couldnt have been happier with our truck buying experience. Jordan did a fantastic job of keeping us informed regarding the truck we wanted and making sure we had all the information we needed before driving two hours to the dealership. I had been in contact with multiple other dealerships closer to home but none provided the level of attentiveness and understanding that we experienced from Jordan and the Tom Gill team. We did not feel pressured at all during communication and Jordan and CJ were able to work out a deal that met our budget goal while still providing excellent warranty coverage. Everyone at the dealership was very friendly and helpful, making a usually stressful experience very easy and straightforward. We got our dream truck and will definitely make the drive back to Tom Gill Chevrolet for our next new car purchase!

Jessika was incredibly helpful from start to finish. It was probably the smoothest car buying experience I’ve had. I’ve already recommended your dealership to my friends

We had a wonderful experience with Jay at Tom Gill Chevrolet. Hands down the fastest, fairest service I’ve ever had buying a car. No haggling or going back and forth. Great job!

Love my new jeep! Very thankful for Mindy and Eric to make this purchase seamless as possible.

I totaled my car and they worked with me when it came to pricing, initial down payment, and made sure I was satisfied when I left. In this difficult car market they went above and beyond.

Great process, my son loves his Civic. It was a pleasure to work with Filip!

This is how a dealership should be! In the past, I have been to dealerships where I felt worse after the visit . . . Tom Gill Chevrolet is definitely not one of those! My wife and I were treated very well. It was well worth the 85 mile drive! The transaction was very pleasant, with no surprises.

My tire was replaced- I’m not a car person at all but I think it was done right although I don’t know if the other tires were checked as I requested. I didn’t not get any type of paperwork about what was done or their findings on the car- this would have been helpful as no one talked to me about the tires. My biggest reason for the low rating was the customer service I received. I was in a HUGE rush because I was on my lunch break to take care of this issue, I am a single mom and struggle to get things done outside of work because of having to pick my daughter up at a certain time and this dealership did not have any appointments in the evening anyway for weeks- I had a sore tire on so I could not afford to wait. Since I knew I would be in a rush I called ahead and told them the situation and if someone could meet me as soon as I pulled up so I could leave with my coworker and make it back to work on time. Whoever I spoke to on the phone was pleasant and said yes and took all my information over the phone. He said all I would have to do is sign the paper. However when I got there no one had any clue who I was so the communication was poor on a team level. I had to go inside and talk to someone at the desk and one person was able to tell me he spoke to me first on the phone but the gentleman who took my information was with a customer and I would have to wait. Who knows how long that would have been… it was especially frustrating because I called ahead and told both people including the guy I was talking to my situation and they had assured me over the phone but did not do what we discussed and the guy was not pleasant at all. I feel they the paper I needed to “just sign” should have been left with someone at the desk especially because I called when I was on my way and gave and ETA. The man at the desk went back and forth with me and was very rude. Eventually another guy came in and gave me a new paper to fill out and sign. This experience was terrible.

We had such an amazing experience! From start to finish Ryan made the process painless and quick! We will definitely be coming back !

Rex, Service Advisor, did a very good job. His service recommendations were very good, he wrote up the service order quickly and correctly, the bill was accurate with the discounts properly applied, and the work was done on time.

Recently purchased a 2022 trailblazer. Jessika hensley answered all of my questions and made me feel comfortable in the buying process. There was also a slight wait for my vehichle to arrive, but Jessika kept me updated daily and let me know the moment it arrived, and sent pictures! Highly recommend!

I had the pleasure of meeting with Jessika Hensley yesterday when I bought my 2021 Chevy Traverse. She definitely made my car buying experience quick and pleasant. She also helped my mother-in-law buy a car at the same time. She was great to work with, and very very helpful with everything. I look forward to working with her when I buy my next car and would recommend her to anyone looking to buy a car. She was great!

We needed a new family vehicle as our family outgrew my wifes old car. I reached out to Chris Roderick at Tom Gill just to touch base and see what was out there. Chris was immediate in response, providing me with detail information that set me on the path to come in and make a purchase! Chris is knowledgeable and trustworthy, and I like that he is a laid-back type of person who gives you the information, works with you on different finance options, and then no pressure in whether or not you decide to purchase. I HIGHLY RECOMMEND CHRIS and we are very happy with our new(er) Traverse, perfect for our family! Thank you Chris and Tom Gill Chevrolet!

Marlon Poole was my salesman, I received exceptional service throughout the entire buying experience. He was very friendly and helpful. Everything was transparent and worked to get me the best deal possible. Marlon and the team even stood late to complete the deal and all the paperwork, making sure I had all my questions answered and was ready to go. Hats off to the entire Tom Gill team for a great business model, Customer Focused and putting Customer Satisfaction First.

My GM vehicle broke down while out of town. Because businesses are short staffed, they said the wait would have been a couple of weeks. I explained my situation of dire emergency to get back to Houston and work. Mike, the service advisor was able to squeeze us in just a couple of hours. The issue was corrected & we were on our way shortly there after. Thanks to all that made our unexpected delay, easier. Thanks Mike!

Jay was absolutely spectacular. Helped me from start to finish to get exactly what I wanted. Great dealership with high quality staff!Thanks

Hands down....an awesome buying experience! We must have been to every dealership in NKY and finally went to Tom Gill and wish wed have gone there sooner. Christian was beyond helpful...He was able to get the ball rolling before we arrived and was such a nice/personable person. He wasnt a sales man and didnt hound us or make us feel one way or another. The entire staff was actually amazing! Were lifelong customers moving forward. You just have a sense of comfort here. You feel very welcomed, its clean, theyre accommodating in all ways. VERY happy customers.

My family and I had a great experience at Tom Gill Chevrolet, the buying process was easy and simple, everything was explained to us in detail. After having hard times with other dealerships Tom Gill Chevrolet was the place for us! I would recommend anyone looking to buy a car check out Tom Gill Chevrolet! Thank you Chris Roderick and Chris Hensley

Jessika did a wonderful job on sharing her experience by helping us find the right vehicle. She was very patient, kind and knowledgeable by staying calm and showing her professionalism too.I highly recommend her and any of her sales associates when purchasing a new or used vehicle. They are at the tops of their games as we would highly recommend them for help.Thank you for a wonderful experience in purchasing our new vehicle!!

The A/C of my car had not been working properly. It worked and it did not at other times. It worked fine in the morning and did not work at all in the afternoon when the sun is hot. Also I have experienced sudden jerk when accelerating. I brought my car in Tom Gill Chevy service on 7/26. And got the car back on 7/27. I was told that the A/C compressor was failing and got it replaced. Also told that the transmission line pressured was reset.The very next day (7/28) the A/C showed the same problem, I mean it was not fixed at all. The transmission seemed OK but stated to hear strange noise when I make sharp left turns.I was charged for $1,880.58. The A/C compressor cost $474. Tom Gill also charged $876 for labor, which is close to 8 hours. I really wonder why it takes 8 hours for diagnosis and replacing A/C compressor. Tom Gill charged me $1,400 for A/C repair.It is beyond my imagination that Tom Gill charged $1,880 for A/C repair and resetting the t/M pressure line. UNBELIEVABLE !!!!!

Although the vehicle I went to look at was needing repairs Tom Gill got me into a similar vehicle. I feel that the dealership being honest up front about finding out the vehicle needing repairs is the most important thing to me. Honesty at a dealership is hard to find. The thing that really sold me was the free oil changes and tire rotations. You can buy cars anywhere but why would you, when this place offers so much more for the money! The loan process was fast and simple with no push to buy extras. I have two more kids to put into cars and I will most likely buy from Tom Gill again.

Jayson Lopez was so helpful and made the car leasing experience so easy!

I HATE shopping for a car. I literally walk in with an attitude bc of past experiences. But we worked with Hunter at Tom Gill and he was so easy going with no pressure at all. He was helpful and got us into the car we wanted with the finance terms we wanted as well. Highly recommend Hunter.

Great experience with something as detrimental as purchasing a vehicle. I was approached and welcomed by various individuals and made to feel at ease. Eric “makeaway” Haenny was fully experienced and welcomed all my questions with sincerity and patience. I’m happy.

This dealership is a scam! I was purchasing a vehicle from them, we agreed on a price, put money down and signed doucuments. I was told I couldn’t take the vehicle home that day and had to come back two days later. The day I was supposed to pick up my new car they called and said the sale price was being raised $5,000 because they felt it was worth more than the agreed upon price (which they already signed the purchase agreement with me agreeing to the first and lower purchase price). Don’t waist your time or money they will just take advantage of you!

Not good !!!My full service experience will be posted soon.Update:Received a call from the service manager to discuss my experience. We were able to quickly resolve any issues I had. In the end it was just a communication issue.I do recommend Tom Gill for your service needs.

I don’t feel the communication is very good. Technician tells us the problem - says they will see if extended warranty will pay them nothing at all is told to us. I had to call for an update on the car and see if they would pay around noon if the next day. Told they would and it would be ready soon. If I didn’t call you all then I probably would have no idea about my car. It was there for almost 2 days. Pure lack of communication on your part.

Great experience in terms of getting my vehicle fixed, and communication from the dealership along the way. Only complaint is there were no rental cars available for the weeklong period it took to get my car repaired. This was contrary to the Tom Gill Advantage promise.

Steve W. and his team worked diligently to help me find the right vehicle. I would recommend Tom Gill in its entirety to anyone on the market for their next purchase. Everyone was amazing!

Upgrading SUVs at this time is so difficult, and Chris Hensley worked with me to find the best deal and get me exactly what I wanted in the price range I was looking for! I loved how straight forward everything was and it was the easiest car buying experience I have every had.I am so happy with my new Chevy Traverse thanks to Chris!

I had fillled out an online survey a few weeks ago. Steve Wilcoxson replied and we texted for a few days then life happened and I had to let him know it would be awhile before we could stop in. He was more than understanding and gracious for my time spent talking with him. A couple days ago my husband ans I decidedly ride out to Tom Gill. upon entering we askwd for Steve and an hour later were signing papers for a car I has only dreamed about. He was so very helpful and understanding of our needs and wants. A big thank you to him and all thw staff we encountered. I asked for business cards and will gladly pass them to anyone interested in a vwhicle of any kind. Bravo Steve Bravo

Jordan Holt was the best salesmen for my Blazer! I told him what I want and he went to work to find me the best vehicle a man can ask for. Thanks Jordan!

Huge thank you to Marlon Poole for getting me into a new 2021 Trailblazer!!! Thank you for making my new car purchase smooth, fast and easy 😁

Hunter was great! He went above and beyond helping us with our Tahoe. He is definitely someone you can count on in your team.

Thanks once again matt post and crew at tom gill chevrolet for another buying experience ... great staff .. we had fun cut n up during the sales process ... I really like the Chevy Trax .... Im very happy with it ...

James and Jessica were so wonderful to work with. They both made purchasing our new Tahoe easy and seamless. We are definitely customers for life!

I came in for an oil change and a tuneup. I expected to be asked if I wanted other services, and was given a list of other items due for service totaling about $1400. Not wanting to spend too much, I chose spark plugs and transmission service, to bring the total to around $400. The clerk was kind of pushing the fuel service, which happened to be the most expensive on the list, but I declined, as I needed to keep the cost down somewhat. As I waited, I was approached by the clerk, and told (in grim, gloom-and-doom tones) that I had 2 oil leaks, and that it was in a dangerous place and could result in a CAR FIRE. To fix these leaks would cost $1,700.00, I was told. This alarmed me. The prospect of burning to a crisp while driving down the road, and the exorbitant cost to repair something seemingly so simple as a leak. But, having done business with your dealership in the past, and aware of some of the borderline unethical techniques your associates sometimes employ in order to generate more sales, I also had my BS antennas up. I was asked if I want to see the leaks, and I agreed. As I looked at the bottom of my car, visions of my car spontaneously combusting as I innocently drove to Kroger to pick up some milk played in my mind. I asked the clerk and the technician, “How many of these model cars have this same issue, give me a percentage.” About 50%, was their answer. “And how many people get these leaks repaired, when presented with your sales pitch?”, was my follow-up question. About 75%, they agreed. Okay. So a lot of people out there driving around with this issue, and I don’t hear a lot of news stories about cars catching on fire while driving down the highway (at least not 2014 models, anyway). So I asked my final question to the both of them: “How many times have you seen a car where this issue resulted in the car catching on fire?” Their answer? Never. They’ve never seen it happen, not one time. I told them no, thank you, I did not want this repair, and if I did ever get it, I would have it done elsewhere. As the clerk walked back with me to the waiting room, I told him that I did not appreciate his attempt to exploit my fear in order to try to generate sales. Your clerks start bringing up fires in trying to get people to buy your services, they had better have the data to back it up. I told him that there are a lot of gullible people who may fall for these fear-mongering sales techniques, but that he didn’t happen to be speaking to one of them at that moment.

Christian and Hunter were very helpful when I went in to buy my first car! They made the process as easy and simple as they could for me being a first-time buyer. They were super friendly and didn’t make me feel pressured into buying anything. I would highly recommend Tom Gill.

Tom Gill has the best sales process of all time! Chris Roderick helped us purchase a new vehicle for the 3rd time running! Excellent Service!

Classy, well run business. I chose Tom Gill over a dealership much closer to my house because they answer their phones, the follow up timely, clean and organized, polite, quick. Tom Gill is the only Chevrolet dealer for me.

Jay Ruffins was super helpful in helping us find our new car. He stayed way past closing time to make sure we could drive away that night. We really appreciated all that he did for us and would recommend Tom Gill to anyone looking for a new car!

Tom Gill Chevrolet had the best service Ive ever seen at a dealership no pressure from any of the staff and my salesman Hunter was awesome and such a helpful sales rep definitely recommend them if you are looking to buy a vehicle and I will definitely be doing business in the future with Tom Gill Chevrolet

Great customer service! Matt Post was my salesperson and he did an excellent job. He wasn’t pushy or insistent. He listened and seemed genuinely interested in solving my issues. Matt is very professional, friendly and courteous. I would highly recommend him and would do business with him again! Matt is an asset to Tom Gill Chevrolet!

Jessika, was a great help in putting me and my husband in a vehicle and helping us with all the needs, we wanted when it came to getting a car! She is wonderful!

Fast and easy. Steve did great! I love my new Chevy spark !

We had a great experience. The salesman Ryan ran us through different options, he was friendly and personable and we received a great deal. Additionally the waiting areas were cleaned regularly while we were there, which was nice.

Enjoying my first Chevy! Hunter gave us wonderful service. It was the best experience I have ever had at a dealership. Highly recommend Tom Gill!

Ask for Marlon Poole if you are looking for a car here! Super nice guy, down to earth, and honest! He made our car buying expirence great!

Jessika and Jimmy were wonderful people to work with in helping me purchase my first car! They answered all my questions and were patient with all my decisions! Overall it was an amazing experience!

The experience at Tom Gill was one of the best visits I’ve had anywhere! As soon as we pulled in, we had immediate attention who put us in contact with Hunter. Hunter was incredibly helpful and patient, as we had our 4 year old son with us, and was willing to let us take the time needed with him.The whole staff was attentive and polite, even coming over just to say hello. I will definitely refer friends and family to Tom Gill.

If you go to Tom Gill to purchase a vehicle please see Jessica. She went above and beyond to make sure my family got the vehicle we wanted. She truly is the best.

Got our second car from here today. If you have the chance do yourself a favor and work with Marlon! He was easily the nicest most personable and knowledgeable salesmen I have had the pleasure to work with in any arena

I got a great deal on my trade-in and left with a car better suited for my needs. If you are in the market for a car, I recommend the nice folks at Tom Gill. Make sure and ask for Charles Winterman, hes was a super helpful sales rep and he made it an easy experience.All in all it was good experience.

Jimmy Wolfe - Sales&LeasingJimmy is the man he got me a car in an hour tops and just made the process painless I’m for sure coming back for any new cars in the future loved it

It was a very easy experience. Everything went well, and we were able to trade in both cars and buy two new ones. Even when there was a hiccup with a missing component, the team rushed to get it all sorted out for us quickly.

Christian helped me find the vehicle I was looking for. His finance team took the time to find me the right deal. Highly recommend!!

Took 1 week to get an appointment to service broken windshield wiper transmission. This is a safety concern as the wipers did not work. When I dropped the vehicle off I was not given an advisors name that would be handling my service. At the end of the next day I had not heard back on the status of my vehicle and had to call. The person I talked to couldnt find my vehicle in their system by my name, phone number or vehicle type. I was put on hold and then told that my vehicle RO had been closed out. He assumed that meant it was done. Upon arrival I was given paperwork to check out and a tech was given my keys to pull the car around. I waited 10 minutes for car and then had to go back in and ask about it again. They went and found someone to get my car. Waited another 5 min and it finally was brought around and parked in the front. Very poor customer service and communication about the repairs or timing of the completion.

Jimmy put me in a car when other dealerships said they couldnt. He is a life saver, quite literally. I had to have a new car as my old one was not safe. The process was easy for me, if I didnt understand something he explained it to me. The people I interacted with were kind, and courteous. Highly recommend.

This was my first experience getting a truck froma dealership an they made it the best process ever jason an ryan were there every second an answered all my questions i am very satisfied with the whole experience super easy quick process thanks so much guys

Jordon Holt and Alex have been great once again, every time I go they both go above and beyond what you would expect from any salesperson. I will definitely go back just for them.

Ryan Meinert and Chris were very helpful in getting the car I have wanted when I went in to trade my Cruz. I highly recommend this dealership and the way they both assisted in making sure I walked out happy with my choice of car!

James in the collision department was phenomenal. He kept me informed and handled all of the issues with insurance. I cannot express my gratitude for his comment to the customer and his care for my vehicle. Top notch!!!

The process was very simple. We first met with Chris Hensley when we just had enough time to look at the Traverse. He ran through features and made sure he gathered enough information to get us the best deal with all the eligible discounts. What I loved is that we didnt feel pressured to test drive or do anything else that night when we didn’t really have time. The next day Ryan Meinert reached out since Chris was off to provide pricing and to see if we had any questions. We stopped in that afternoon for a test drive. What was great is Ryan went over some pricing before we even did the test drive. When we returned it was amazing to see the team work that everyone put in to get us the best car and deal that worked for us. Everyone was willing to help and had a different level of expertise ready to share! We never felt pressured and they gave us lots of time to chat and discuss our options. I look forward to working with Tom Gill Chevrolet in the future, especially with so many extras! Ryan was great to work with and it was so nice that he was able to handle the process from start to finish!

So I purchased my new vehicle on 4/3/21 at Tom Gill Chevrolet through salesman Chris Roderick. It had been decades since buying a new car. The process involves multiple people and a lot of paperwork. Sounds overwhelming to someone unfamiliar with the modern day way of doing things, but thanks to the experience and involvement of my salesman Chris the deal went through with ease. I never felt pressured or uninformed. He stayed with me throughout from the moment I arrived till he handed me the keys. I heard that buying a car nowadays was less than fun. Not at Tom Gill in Florence. They even have a snack bar where I had chicken and dumplings for the first time in years since my mom past away. I was waiting for my car to be brought around while the temporary plate was being applied and even a fresh wash. To my surprise Chris shows up and bought my lunch. This guy is the reason I would recommend buying your next vehicle from Tom Gill.

Ryan Meinert did a very good job, he considered my discount request and also did not try to rush me and my wife in making decision to purchase the vehicle. Vehicle is doing great and we have been enjoying it.

Wont be going back. Bought a used car, gave us a run around about the oil pan drain plug. It was replaced with a pan saver, the tech tried to call it a quick drain plug. Not worth arguing with them about a $30 oil pan replacement. Just want do business with them again.

Very nice staff. They are super quick and get the job done. My mother has a small dent in her car and they are patching up up super quick!

Excellent experience. Jessika Hensley did a great job and was a pleasure to work with. Will heartily recommend Tom Gill Chevrolet.

Jayson responded politely to my online inquiry. Jayson was never pushy, making the experience surprisingly good. While we hadn’t really decided to buy a new car, (with the combined incentives from General Motors & Costco), we found ourselves going for a look and possibly a test drive.We were greeted at the door and offered seat and something to drink while they let Jayson know we had arrived. Jayson met us promptly and we moved to his work area. We briefly discussed the details I had read about online, and Jayson showed us to the car which he had moved inside for our convenience.It was a miserably rainy and dreary day, and, as it was a busy time to be on the road, we only went for a short test drive. Afterwards we discussed the final price. We also found it easy to negotiate with Greg, a sales manager. We finished the paperwork and were escorted to our new car by Jayson and another team member. (I wish I could recall her name but it was raining and a lot was going on with communication when we were introduced). Anyhow, she thoroughly explained every detail of how our car operates, including assisting in setting up OnStar and the GM app.We stopped for a celebratory dinner on our way home. Too easy!

Great assistance and great cars// Chris Rodrick will assist you right and give you what you want

I worked with a few different people buying my new Colorado. I was traveling from out of town to purchase and everyone went above and beyond to make it a smooth process. When I arrived Jessika Hensley was waiting to help finalize the purchase and she did a wonderful job. Really happy with the entire process

Courteous staff, excellent customer service, explained each detail in purchasing a vehicle.Charles, Ryan, Mindy and all the rest of the folks who assisted us were second to none in customer service.

Filip and the whole Tom Gill team were awesome to work with. Highly recommend this dealer and this young man.