When you come to get your car serviced, ask for Devon or Jeremy. They were the friendliest and most helpful when I brought my vehicle to be serviced. I had just bought my vehicle and had many questions. They were knowledgeable and incredibly patient when they answered them.

Checked my dash cam and the almost 4 hours I was at the dealership explained everything I needed to know. Car didnt get worked on until 2 hours into my wait. Had to wait 20 minutes after requesting an update after a couple hours of waiting. Not even a sorry for the wait or a discount.Update: Talked to Alex over the phone and his apology seemed genuine and sincere. He went above and beyond to make it right.

I love Devon in the service department. She is focused on making sure the customer is greatly taken care of.

Aggressive pricing! One day Ill be able to afford a Cadillac, but Ive consistently heard positive testimonies about them from people Ive met who have bought a Cadillac there.

Im a transplant from Florida, so finding a Cadillac dealership in The Shoals area, with excellent service, is very important to me. Well I found that in Bentley Cadillac! My service advisor, Russell, was kind, courteous and very knowledgeable on the type of service my CTS would need, and making friends was an added bonus. Thank you!

I am always pleased the way I am treated in the service department. Everyone is friendly and speaks in a kind voice. Devon is busy but is generally interested in me and how I am doing. I love how she takes care of me and my Cadillac. This service department is one of the best. Thanks for the team work!

Service and experience was exceptional.Devon was courteous and friendly. You don’t get treated like this just anywhere. Very friendly and hospitable environment. Makes you not mind the short wait for service to be performed.

Always Great Service!Cecil takes such good care of us!Thank you!

Russell made me feel at home very and highly satisfied

The service and exceptional staff at Bentley Cadillac/Chevrolet is well worth the travel to this dealer for all service. Our advisor is well versed in our vehicle maintenance and updates .They go the distance to let you know you are a valued customer.

Bobby warden was extreamly helpful form start to finish, I came in and he sat down with me and ordered the vehicle exactly how I wanted it. Kept me informed the whole time it was being built and when it arrived set up a delivery time for me to pick it up. He went over everything at the delivery and made sure I was comfortable with all the features before I left. Overall exceptional expierence with Bobby and the entire Bentley Cadillac dealership.

Great, Great Great .in everything they do. Randy Gray and Devon Cox was wonderful helping me on such a bad day..Thank everyone at Bentley.

Professional atmosphereCourtesy was awesomeService absolutely spot onCost was not out of line with competition

Everyone was extremely nice and was willing to, and did, find the vehicle I wanted. Thanks to everyone who worked on this.

I took my Cadillac SRX in for a repair. Once again, Cecil Staggs was amazing. He kept me posted on the progress of my car and was very helpful in getting it repaired in a timely manner I appreciate the wonderful service I always get at Bentley CadillacJudith Rickard

I understand up selling, but i felt like i was being pushed to buy services i did not want. Normally i deal with Devon but she was not there at this service.

From the my Saleman Bryon to the Service Dept Devon great service! 💯💯

Super impressed with service dept. Awesome customer service and such a hassle free experience.

Arrived for schedualed appt. met with Cecil (who is always exceptionally helpful with any question or service ) service was timely and complete with wash off and cecil had a quote for tires and alignment ready for us when service completel. All done while we waited for a very resonable wait time.

Bently is amazing, so is Devin, she is a keeper, truly the best place around, I had a wonderful experience.

I had a horrible experience with this dealership I havent bought a vehicle, it was with having my car repaired 1996 Cadillac Seville STS they might be a great dealership buying a vehicle

I just purchased a new vehicle from Bentley Cadillac and would highly recommend Sheness Bates if you are looking for a new car or truck. Shes the Best along with their group of service technicians and service manager, Mike. A special thanks to Cecil Staggs who always does a great job in Serivce and Chris Staggs, General Manager. Great group of people!

Took care of our needs quickly and met our timeline. Thanks you

Wonderful job as always with the Service Department. Thanks Devon!

Bentley service took care to replace radio/HVAC touch screen and even washed & vacuumed my car. Cecil Staggs & Devon Cox took care of my car.

I would never even think of purchasing or having my service done anywhere else!

Very pleased.