Was leaving for a trip when I had a problem with my electrical system. The owner graciously worked me into his schedule and had us back on the road the next day. We will be bringing both of our cars here for now on.PS: they documented everything showed us before work and after work being done along with a detailed explanation of everything that was completed and why. Best of all the price was very reasonable for work done.
Called early on a Saturday and got Michael, himself. I explained my cars symptoms and he made time to see me that same day.Great guy and great service.
Called to get a price change on a distributor cap and rotor change, didnt like the attitude of the guy on the phone and felt like it was a bad experience so I left a review. The owner of the company called and we hang a half hour long chat that went about as well as the first call. Afterwards, however, owner called again to make it right and left a voicemail offering to fix the car for free. If youve got a small repair, think about doing it yourself, these guys are more interested in larger jobs.
Highly recommended. Great small business to support in our community. Extremely knowledgeable, provides quality work, honest/fair, & professional.
Quick & convenient. Michael was friendly & knowledgeable without overcharging. Will definitely return for my car needs!
Guy saved my life. Couldn’t get my wheel off. Took care to take each lug off and put them back on professionally.
First off, Michael and Staff were very courteous and the shop was very maintained. I brought in a steering knuckle with the bearing hub was fused on to Michael’s Garage. I had tried everything that knew to get the hub off but to no avail. Michael was able to get hub off. I would have been happy with just that. Michael went way over and above to sandblast the knuckle and fix some of other issues with the knuckle. He didn’t charge me an extra for it. I will be bringing more business back to him.
If you want it done right and want a nice clean job at a fair price. you take it to him. hes a lot better than taking it to a dealership .
Had a great experience with Michaels. I live in Texas and bought a car in Florence, KY online. Micheals did the pre-purchase inspection for me. The inspection was meticulous. Everything was checked from the seat heaters to the tire pressure, suspension to engine. These guys are true perfectionists.Michael took the time to speak with me himself and made himself available. He was very courteous and professional. I could not be happier with the service I received and at a price that was very fair.
I had a fantastic experience, Michael was personable, professional, and able to repair the vehicle on time, and under budget. I will definitely be back!
Michael has taken care of several family cars/trucks. I send my friends to him too. Wouldn’t trust anyone else. He better not retire!!!
This guy is great. A friend recommended him to me. I stopped by his garage and he was able to help me. He called me back the same day after fixing the problem I brought to him. His garage is very clean and well organized. I highly recommend him.
Great guy that runs excellent business. Michael goes above and beyond!
Very professional. Well organized. Very fair priced for a for a high quality service! Will use this garage for any future vehicle needs!
Mike went above and beyond to help me. My vehicle had electrical issues and I was stuck on the side of a road waiting almost 2 hours for a tow truck. I had it towed to his shop expecting to just leave it there. To my surprise, at almost 7:30 p.m., he was still there working. I expected to explain to him what was wrong and have him tell me when he could get to my car. However, he immediately went to work on it and put what he was doing on hold and started running diagnostics on my car. After about 30 minutes of looking it over and running tests, he had found a simple blown fuse. He replaced and reset the computer in my car and I was on my way! I could not thank him enough. He saved me so much time and headache that night. Mike is an good and honest mechanic that goes the extra mile.
The experience I had at Michaels Garage was nothing short of perfect. I talked directly with the owner (Michael) and felt this facility was the most trustworthy service center I had ever been in. They did excellent work, talked openly and honestly with me and there rates were very reasonable. I will continue to recommend this facility and will continue to bring my business here.
Michael goes above and beyond to make sure everything is done right. We have cars that range from 2003 to 2019 and they all run great do to Michaels great service. I cant say enough about the great care he has given our vehicles over the years.
Michael saved me a boat load on a broken actuator. Went to 3 other mechanics and the dealership. They either didn’t want the job because of the complexity or they tried to rob me. Dude is a honest perfectionist as well, great trait for a guy working on your car. He’ll get all my car business from here on out!
We have been taking our cars to Michaels Garage since he opened his shop, and we wouldnt go anywhere else. Michael goes above and beyond with his customer service. I recently had a flat tire at our pediatricians office in Florence. With just a quick phone call Michael was to our car within 10 minutes and started working on my tire while we were still seeing the doctor. He got my spare tire on for me, and had me come into the shop the next morning and had my new tire ready and waiting to be put on. Took 15 minutes and I was back on the road. If you are looking for a mechanic Michael is your guy!
Have been a customer of Michaels Garage since he open his door.We have 6 cars in are family and we trust him complete the simplest job to most complex. Treats us like it is his mom repair.
This shop was recommended by a neighborhood Facebook page. Both my wifes Yukon and my Lincoln needed service. We tried hers first at Michaels Garage. Her rough idel had been looked at by another garage. No luck and expensive too! Next stop was Michaels Garage. He not only fixed it, he turned it in a day and the price was very reasonable and less than the other shop! Next, I took mine in with a list of 4 things to address. He said I had tire problems and needed new ones.I checked around to a national chain and his price was better. The other problems that I had were minor and he fixed those quickly, perfectly and at no charge! Are you kidding me?His shop is spotless and well organized. That told me a lot when I came in. Very professional, provided pictures of what he saw while doing the work, and very careful about my car while he had it. We had a hail storm while my car was there and he found a way to garage it! How is that for care?His service WAY exceeded by expectations!
Michaels Garage is a class act! When you enter the garage area and see the organization skills you already know the service will follow. I inspect what I expect and this was an impressive experience. I had a need now situation and he stopped with what he was doing and fixed my problem then and there. If you want knowledgeable information and quality work.. Michaels Garage is the place to go.
Mike does awesome work on our truck. I would never take anywhere else. He has fair prices and stands by his work🙂
Have never herd anything bad about this place at all. Going here Friday myself for the first time.
Honesty, Integrity, Quality Work at a more than fair price. A really good guy! If you dont like Michaels garage then the problem may be you!Thanks again and I will be back!!
After trying some other shops in NKY a man at our church told our mens group about his neighbor that owns a mechanic shop....I had Michael work on a car and now I take all of my auto needs to his shop....I even purchased an entire set of tires from Michael for our Acadia!!! JUST look at the garage, thats all you need to know.....it is so clean you could eat off the floor...haha. Michael will tell you how it is.....SOMETIMES pretty bluntly but that is how it should be....sometimes painful truth about your auto....he is very knowledgeable about cars and his associate is an ACE in the hole. You can trust the work done here AND THAT IS WORTH EVERY PENNY
I had just finished a workout with my son at LA Fitness the Saturday before Christmas. I made it to the exit onto Houston Road in front of Best Buy and my car(93 Vette) stopped running. I couldn’t get it started. It was total chaos as holiday traffic was off the hook and extremely heavy. There I was stranded in one of the worst spots in Florence, KY.I called Michael at the shop and he came over immediately to assist me. He drove me to get gas thinking the gas gauge was not working properly which is common on the old Vettes. That wasn’t the answer but it was worth a shot for a simple fix. The issue appeared to be a fuel pump. I ended up having to call for a tow. Michael took my son with him back to his shop and stayed open for me until I arrived with the rollback and my Vette at around 5 PM. Please note that Michael initially came to assist me around 2 PM or so. He had plans with his family that he missed, to come to my rescue and help me with my unfortunate situation. Also he made a spot for my Corvette Convertible inside the garage as he knows how particular I am with my cars.I have had vehicles repaired by him several times and I always get top notch service and a worry free experience. He does tremendous work. His shop is immaculate and Michael cares about his clients. He goes the extra mile and is fair with his pricing.
Michael really got me out of a jam and got my business vehicle back on the road in the nick of time. Quick, competent, and the cleanest shop in the Cincinnati area.
Great honest and trustworthy mechanic. not words you can put together for most mechanics I will recommend him to anyone
Doubt I will ever go anywhere else. I feel that he is an honest businessman, he does good work and the price is fair.
Michael seems to be trustworthy and an honest mechanic. This was the first time using his garage. Referred by a friend.
Michael attacks issues in a different way than most mechanics and garages. In the years Ive gone to him, I see his troubleshooting workflow begins with solutions that are less aggressive (if applicable) and he moves along troubleshooting until a solution has been discovered. This has saved me a lot of money where other garages jump to the most expensive option first. He is a master with brakes and now I even buy my tires from him. He learns your vehicles and he has a very good memory of what he has done to them. Look in his garage bays, they are in order as he is. Maybe he is a little OCD... but thats the way he is with customer cars too. Some repairs may take a day longer but Im okay with that. He drove my daughters pre-owned car for a weekend to troubleshoot all that was wrong with it. It ride GREAT now. So I will also take future prospective vehicle purchases to him for review before buying them:-).
Michael is a straight shooter. Ive brought my vehicles to him several times, hes honest, charges fairly and I dont feel like Im getting swindled. Which is rare these days when getting work done on a car. Great find.
My whole family always takes our cars to Michael. He does great work at fair prices. Micheal is very friendly and I never feel worried leaving my car with him.
They do good work good prices
Awesome shop! Mike takes great care of us!
Good work I need him to work on my stuff
Great work. None better!
Quality all around!
Excellent and friendly service!
Great guys
Very bad service, Micheal is rude and I just do not like the way he treated me and said he could not fix my car