Great staff fast answers to all my questions.
Great time...friendly enviornment.....
Mark Hanna Allstate Insurance is always there when you need them. To answer your questions, review your coverage or adjust your coverage as needed. claims are always handled with speed and very nice help from the staff. I have been very pleased with my service with Mark Hanna and highly recommend him for insurance .
Ive been doing business with Mark since he came to the Allstate insurance company. Previously did business with his father for 20 years or more. Mark has always take. Care of my needs and his staff operate a first class operation. Many Have tried to get my business but Mark doesnt try to get me to buy all the latest greatest fluff because he knows I do not like that kind of technique. A loyal customer because they are loyal.love my Allstate.
Mark Hannah agency was very helpful and supportive when I was inquiring about insurance. I really love the Drivewise App.. Great rewards 👌
Our home burned down and anyone who has experienced that knows how hard it is. The agents that worked with us were very comforting and reassuring that everything was going to be ok. It was and in a very speedy manner. Thanks to Allen Adkins and Tom Sutherland. We dont know what we would have done without them. Keeping in touch and always available to address any questions and concerns that we had.Thanks very much,John and Patricia Butler
I feel very confident knowing that my home and automobile are insured with The Hanna Agency. This company is giving me prompt service,the best coverage for me personally,and they are very professional and friendly. I highly recommend Mark Hanna and his staff.
Allstate Is a good insurance company, but the Hanna agency makes it great, their always there to answer any type of questions. We have been with Mark for over 30 years. Very pleased. The Hanna agency makes a difference. Im glad that my entire family used them, they treat us like family as well.Thanks for the great service.Mrs. Cathy Sue Mangum
As a saleman for high end cars, I appreciate the way they do business when Im dealing with our mutual clients.There is never a problem that we cant figure out. Nice office to work with.
Ive been with Allstate for over ten years now. They have done a amazing job and I never have issues and are great to deal with no matter the issue and always helpful. And Mr Mark actually cares about his customers and shows great knowledge. I will always do my business with Allstate.
Have been with the Hanna Agency for at least a decade and a half. Appreciate the courtesy and friendliness of the staff. Their quick and professional handling of any claims has put my mind at ease and find no need to search elsewhere. I AM A SATISFIED CUSTOMER WITH THE HANNA AGENCY.
The greatest insurance company ever operated by a family that treats their clients as if it were their family they were taken care of. I would never leave they have been too good to me. THANK YOU FOR YOUR WONDERFUL SERVICE AND CARE !!!!!
Have used the Hanna agency for years and they have always provided top notch service and have always had my back when it was needed...the staff is always super friendly and always helpful ..I would recommend the Hanna Agency to anyone looking for an insurance provider
I have been with the Mark Hanna Agency for more than 16 years. Everyone who works in the office has always been genuinely friendly and helpful and quick to respond every time I have needed a question answered or a claim taken care of. You dont get that level of service many places anymore.
Fantastic customer service! Any questions Ive had were addressed promptly and they made sure it was to my satisfaction.
Excellent customer service, always available to answer any questions we have regarding our multiple policies. Its very convenient to have all of our insurance policies under one roof! Highly recommend Mark Hanna, Allstate Agency!
I have been with the Hanna Agency for over 30-years. They have always had a great staff and always solved any of my issues. I always recommend them to others. They make me proud to have them cover my home and vehicles.
I have had my car, home and umbrella insurance through this agency for over 20 years and have been extremely happy with their service.
Professional quality and response when inquiries are made to their office in Florence, South Carolina.
Allison and everyone at the Hanna Agency have always been quick to respond to our questions, very professional and friendly.
Incredibly frustrated with lack of professionalism, communication, and service!Mark was my insurance representative for more than a year and I only needed his assistance once. The experience was pleasant I just found the coverage and what I was responsible for paying tricky and confusing. I think all insurance is this way but I felt like Mark could have been more explanatory.Then I canceled my insurance because I sold my car. A few months later I was billed for insurance which I had confirmed was canceled. So I ignored it. Then a year later I find out my drivers license was suspended for not having insurance on a car I no longer owned. I was supposed to report the change and hand in my registration and plates to the DMV. So I was charged a $400 fee. I didn’t know about any of this and it wasn’t my insurance’s fault but the entire experience was nonetheless frustrating.So four years later and Mark Hanna still has me on his mailing list. He still tries to sell me insurance and he still asks me for a review. Despite multiple unsubscription requests and calls to his office. I thought I could ignore it but it keeps happening. I didn’t want to leave a review. I wanted to leave it in the past. I don’t appreciate the way he does business. His office is friendly and responsive but their actions are misleading.
Love the perfessionalism and courteous staff. Love how I get the email reminders. A+ from meVenus D.
My wife and I have had insurance with Allstate for the last 20 years. The staff is friendly and always gets the job done. Keep up the good work at the Hanna Agency.
Have always had excellent service from Allstate. Have been a customer since 1969.
I have been with the Hanna Allstate Insurance Agency for at least two decades. They have always been responsive to my needs. I would recommend doing business with the Hanna Allstate Insurance Agency.
To Mark and Laura Love your new Building I guess its a sign of a successful business Hoping a continued success Thanks for taking care of our Insurance needs>larry&Marcella
I have been with Allstate for over 30 years. I have never had any issues and they have always treated me with respect and are very efficient. Would never change companies
Mark Hanna does a great job identifying your insurance needs and his staff is very helpful and friendly. I would recommend the Hanna Agency to anyone looking to fulfill their insurance needs.
I have been a customer since moving to Florence almost three years ago and am very satisfied.Very helpful and professional.
Best insurance company
The Hanna Agency personnel have always worked well with us!Very professional and knowledgeable and keep us updated on changes we should or could make to our coverage!Thanks!
We have found everyone, at this Allstate office, to be courteous, knowledgeable, and helpful. We appreciate the excellent service we have received.
Been with the Hanna agency for over 20 years now. They make you feel like a friend instead of a client.
Happy with the service they provide. If I have questions about mu policy they take time to explain it to me and I love that about Mark Hanna and his agents.
Thank you for your great service. And ladies there are awsome.
I have been satisfied with Mark Hannas Allstate team. Throughout the years, I have received great service.
I have been a customer for many years and I have stayed with the Hanna agency because I receive good service. I would not go anywhere else
I have been with Allstate for years, never have they let me down.....
Great agency! Always able to answer my questions about my insurance!
Excellent service and great insurance taylored to meet your needs .
All of the people at the Hanna agency have been very helpful and friendly when I have called them!
I have had excellent service from allstate, I would highly reccomend them.
Been our agent since we moved to town 33 years ago. Have always been very helpful it getting the best combination of insurance for low rates, i.e umbrella liability policy etc. We have our home owners and cars with them.
I have had Allstare for 5 years and they have always been there for me
My wife and I have done business with them for many years. Great customer service.
The staff at the Hanna Agency always accommodate my needs and keep me abreast with everything that is going on with my insurance and they also make sure I’m getting the best rate possible! Check them out for all of your insurance needs.
The Mark Hanna agency has service me for over 10 years and I really appreciate their service always satisfied. Thanks a lot.
Been with Allstate very long time, all my home and auto insurance needsi have been met. Friendly and helpful always.
They do a great with helping with whatever questions you have.
I have been with Allstate for 20 plus years and Im very satisfied as a customer.
Marks office has always taken care of my needs in a timely manor
Excellent service, professional staff, the email reminders are paramount. I have a very busy schedule.
Havent called lately, so I dont know if Pam is still there. She has been very helpful when I called over the years!
So far so GOOD,liking it well better than the other place
Mark Hannas agency is one of the best. Great employees.
Always there with an answer or help. Great people and great service.
Allstate has been my husband and I choice of insurance for over 20 years, we’ve had nothing but good experiences with allstate
I am very satisfied with your services.
Good people helpful
Excellent service for 17 years now.
Best agency anywhere, POINT. BLANK. PERIOD.......
Friendly, through and reasonably priced insurance.
We rely on Allstate at Mark Hanna for all insurance needs I highly recommend them
Always helpful and friendly.
Awesome service and attention to detail
You in good hands with Allstate
Good
Laura, is AWESOME!!!