Ms Dorothy Cooley is a wonderful person. She has done my taxes since 2015. She is so nice and makes you feel welcomed. She is so charismatic as well ☺
I wish I could give this place negative 5 stars. I had an issue with not receiving my tax refund. I called the manager Erica and she said she would look into it and call me back. She never did. I called the office for 5 days straight. Everyone kept saying she will call back and she never did. No one could give me any information. No one took the time to look into why I had not received my taxes. They were all dismissive and the last receptionist was rude.They do not care about their customers at all. I went to a different office and got the answers I needed. If you get your taxes done at this location, I hope you never have any issues. If you do, they won’t bother to help you at all.
I will never understand why people come to work if they do not want to do there job these people need to be fired because apparently they dont want to work and are very unprofessional. Dont do your taxes here.
Ive received my federal but still have not received my state and Ive been steady getting the runaround trying to contact you people and its ridiculous because its a pandemic and people are suffering and I need
Michelle Miller was super. Friendly, knowledgeable. I will ask for her next year.
I appreciate the friendly service I have received from my tax preparer.
Very helpful and and very smart tax professional I wouldnt go to anyone else. Need no changes.
Fast past and great personality... Always friendly
Dropped all my paperwork for taxes and was told I dont need all this referring to my insurance documents. After months of not hearing anything from the IRS, they sent a letter saying they needed my insurance documents. Just a pain, waste of time, and waste of money.
The tax rep was awesome and and very helpful also very friendly
Michelle really seams to care and worked hard to please us. She goes above and beyond to help you with everything.
My tax preparer is very knowledgeable.
My Tax professionals friendly service
The charge of filing is way to high I only been coming to H/R Block was for the rep Dorthy Gooley
Feel comfortable with the person from H&R Block that does my taxes.
Horrible experience. Had the rudest lady named Mary. Completely unprofessional & just horrible all around. She was talking so loudly people 2 rows over probably know everything about me and my husband.. The district manager Ericka was AMAZING in handling the situation though. If I had dealt with ANYBODY besides Mary I would have given 5 stars. H&R block please be more conscious on who your hiring. Will not be returning..
We have been going to H & R Block for 20 + Years with the same Tax prepare, we havent had any issues at all ..
Because the person that helped me was helpful nice
Pleasant tax preparers
The service was great.
Your representations was good but your advance loan is on fair to charege people knowing they are going to be denied anyway. I feel a customer should only be charged when approved. How many customers have been charged knowing they were going to be denied anyway.
Very helpful and knowledgeable tax experts
The tax preparer was awesome, accurate, highly skilled, and compassionate. We have always trusted in this offices wonderful service.
Thats how I feel
Susie was such a joy to work with. She answered the few questions I did have, and just overall loved her personality and professionalism! Will definitely come back to her next year!
Mary she is the best.
The entire appointment felt very rushed. I felt like she didnt want to actually be taking care of me. It saved me a big headache from doing them myself but it wasnt a very interactive thing.
Ms.Dorthey is awesome
Mary Montgomery has always been very professional and knowledgeable in regards to taking care of my taxes. She is very thoughtful and considerate. She values her customers.
Great Service, from great people. Michelle Miller will keep you laughing and knowledgeable about everything you need to know. Michelle thanks for helping and educating my children also.
I always get the most back with my refund and Michelle is the best!
The customer service is amazing and always makes me feel at home.
The service was great
It was great
This has to be the most incompetent group of individuals I have ever met. There was a mistake made in almost every single field that required data entry. They actually messed up my name! Please do yourself a favor and go to a reputable accountant because these people have no idea what they’re doing, and if they did know what they were doing, they are too lazy to actually do it. After the employee made multiple mistakes, instead of being pleasant and apologetic, she had the audacity to be rude and snarky. Never again H&R. First and last time.
Because ive always been happy
It was quick, professional and well done. Very happy with my experience and look forward to next year.
I love my tax preparer Dorothy Googley shes the reason I keep coming back after 14 years. If it was not for her with the high price of service I would go elsewhere
Because u guys do a good job on getting things done and help people of what they need to do and understanding.
They did my 2014 taxes and entered the wrong routing number so I had to jump through hoops with the bank to get it put into my acct. H&r told me there was nothing they could do to help. This year the failed to submit all the required forms, now my return is pushed back 6-8 weeks and they only offered a discount on next years fees. No! Im definitely not coming back next year. What a joke!
I really like my tax preparer. Plus the peace of mind
Bad experience last year
Price keeps increasing every year but I love Dorothy service.
My Tax Prep Always Takes Great Care Of Me & Has Never Did Me Wrong....Ms.Dorothy Gooley Is An Excellent Tax Preparer.
Dorothy gooley is always incredibly helpful and personable and she always does the best she can do for her clients
Mary is a sweetheart who likes to make jokes and I love that about her.
Ive been with these, tax prepares for while and Im usually satisfied with their work
I’ve been coming to H&R Block for years and I’m always happy with the service.
Dorothy gooley did a great job
I love this place people are awesome and friendly
Joke!! dont go here use turbo tax
Never disappointed
Avoid DAN AND MICHELLE This man and his wife defrauded the government providing false information to steel his own daughters kids for a tax cut... STEER CLEAR... children where not abused or neglected and parents arent criminals No criminal records on either. He had no reason to take them and refuses to give them back. We cant afford a lawyer and live in another State. thats the only reason we havnt been able to do anything AVOID THIS MAN FOR YOUR FAMILIES SAKE IF HIS OWN KIDS ARNT SAFE HOW ARE YOU.He wont even allow us contact and has no excuse other then insults over a year old when he first did it..
Dorothy is great and always doing my taxes for 15 years
My preparer Mary is top notch. I trust her.
Excellent
I loved the lady that did our taxes this year!
H & R has been doing my taxes for a few years and I find them very professional.
Need my money
My Tax Professional clearly described the H&R Block service process at the beginning so I knew what to expect
She keep me updated on all tax changes
Love the representative that helped us Susie durman
Yall are very Nice
Mary Montgomery.
We was happy with our prepare and our return.
Friendly and clean. always on time for appointments
I always get the best advice
I love h&r block
Everyone was helpful and professional
I like her alot
Great service good people
My agent was great.
Detailed, prompt, flexible and knowledgeable
Extremely helpful and knowledgable
Good service
Love this place
Charge to much to do taxes and all the extra fees
Daniel Cantrell was awesome
Excellent service
Very helpful and professional
Great Service
I USE H&R BLOCK EVERY YEAR
Idk
Because it was a good experiences
Enjoy the service
Reliable Service.
Great results!
Because have for the last 2 years
Great service.
Quick
I always will return to H&R Block
Great service
Everyone was nice
I was satisfied
Valued customer
Tax preparation fees
Customer service.
Friendly service
None
Todd whips