We received extraordinary service from Northern Arizona Courier. Kenny Smith and his team are excellent.We ordered a microwave online and Northern Arizona Courier was the final link in the delivery chain, meaning that a nationwide freight company delivered it to Northern Arizona Courier in Flagstaff for them to make the final delivery to us, the customer.So, when the box arrived at Northern Arizona Courier, it was damaged. Instead of just accepting whatever they got and delivering it to us, Kenny carefully examined the box and noted the damage on the delivery acceptance he filled out for the freight carrier. He then called us to tell us about the damage. He also made extra efforts to deliver the box to us as quickly and conveniently as possible.Since we weren’t sure if the inside contents were damaged, we had Kenny deliver the box to our contractor, and he and Kenny opened it up and saw that the contents were damaged, too. Kenny took it right back and sent it back to the seller.Kenny also arranged to get us copies of the paperwork showing the notation of the damage so that we had it ready to help us file a claim with the shipper and the seller. (The seller, Sears Outlet, gave us an immediate refund, so they also deserve a high rating, too.)When the replacement microwave arrived (undamaged this time), Kenny once again made an extra effort to get it to us as soon as possible.We feel like Kenny was on our side the whole way. He really gave us excellent service and we can’t recommend him highly enough. We are sure you will get excellent service, too, if you use Northern Arizona Courier for your delivery needs.

Kenny was very kind and accommodating. He delivered my papers the same day I called.

This business is legit! they got my expensive shipment done less then 24 hours across the state. Thank you!