Andrea is the best! She knows her electronics and will go high and above and beyond! My son’s laptop is currently being fixed and parts replaced…the customer service with Andrea and her company is the best one in all of Flagstaff (very very very affordable), I definitely and highly recommend her; they keep in touch with you and like me if you miss her call they leave a nice detailed messages on your voicemail. I trust this company, Andrea and her crew; you will not be disappointed!
Would highly recommend this business to anyone! Andrea was very nice and responsive with the issues I had with my laptop. Once it was repaired, I was not able to pick up my laptop for a couple of days, but when I called to explain she was very understanding and held it for me until I could come by. I cant recommend this business enough!
Even with a two week delay because of how busy they are, still got my issue fixed.... Quickly, affordable and politely. Only place Ill send my computers from now on.
I am extremely impressed by the customer service, kindness, competence, and professionalism. Andrea is the best!
This place is great and the customer service was out of this world. I am Acustomer for life. Thank-you so much.David Reid
I had an emergency with my MacBook Pro after a flight. The service was preformed swiftly and effectively and I had my laptop up and running within an hr. It was a hard drive Cable replacement. So happy I found you! Thank you!!!
This computer repair company is absolutely incredible. The technician, Ian, was incredibly knowledgeable. He blew me away with his expertise.The office manager, Andrea, was also quite knowledgeable and very professional and pleasant.I highly recommend this company.
Alpine Computer Repair is probably the best computer service front in flagstaff. Andrea is very polite, professional, and skilled. My computers issues were diagnosed and solved much faster than I expected. Also the store front is really neat. This is truly a local business worth giving your money to. I will definitely be returning in the future if I have any more computer issues.
I did not have the most ideal experience with alpine but I would like to start with the positives. I was having problems getting my computer to port, told them the likely issue and dropped it off for about a week. They were very friendly and kept me in the loop. My main issue is I dropped off my computer and didn’t have it for a week just to be charged $75 to get it back and be told that I was probably right about the issue. I paid $75 to be told what I already found which was entirely unreasonable. The people were nice but the service itself is what caused an issue for me.
I wish I could give more than 5 stars. Andrea was simply top notch - responsive, patient, explained everything - even cleaned the computer as part of the deal!! When I asked a simple question about something with the computer, Andrea took it upon herself to research my question further and actually ended up saving us money, and less money for her because she took the time to look into my question. I am so very impressed with Andrea and Alpine and will bring all of my computers there for service and repair. Thanks so very much!!
Ian is extremely knowledgeable and detail oriented. Very customer friendly!
I found Alpine Computer services through reviews, I am glad I did, those reviews were accurate.Andrea at Alpine diagnosed my malfunctioning laptop and it was determined to have a failed hard drive.Considering the age of the computer it was determined that it would be best to replace rather than repair.I appreciated their honesty and professionalism. Andrea also answered questions I had about the purchase of a new computer and some of the features.I would highly recommend Alpine Computer Services to anyone.Tim B.
Ive recently moved into the area and needed urgent computer support this week. I checked the on line reviews and called a few places. I eventually decided to go to Alpine. They were the only ones that called me back when I left a message asking about their services. They got me in 1st thing, ordered the part and had me repaired before I needed to travel again this week. Andrea was responsive and thorough, I recommend Alpine computers. The rate was reasonable as well.
I have to give Alpine another 5 star review, as they continue to go above and beyond. Knowing my attachment to my late husbands old laptop, Andrea repaired the broken DVD player using parts from an old computer.She once again took the time to teach me computer basics, educating me on flash drives and suggesting a new mouse, showing me where to store the thumb drive when traveling with my laptop. She also suggested a better browser and installed more free virus protection. Great service!
Andrea was great. She took the time to walk my daughter and I thru options regarding a broken laptop keyboard. Work was done timely and for a fair price. Highly recommended this local business.
Andrea provided amazing customer service answering all of my questions, and then repairing my laptop. She was thorough, knowledgeable, and quick to respond. Highly recommend. I will definitely be going back for all of my computer service needs!!
Recently widowed, I brought my husbands old refurbished Toshiba laptop in to get his emails and see if the password to open his laptop could be recovered. Andrea went above and beyond in helping me figure out how to recover his email password using his old flip phone. And, although unable to open the laptop itself without erasing everything else, she installed all updated programs and virus protections and even cleaned up the laptop. She took the time to help me set up my own password and so much more --Wow! Thank you Andrea for your professionalism and kindness.
They never let me down and they make it so I dont have to learn about computers. Alpine Computers has saved my day repeatedly and dependably.
This is a great local company. They are super responsive to voicemails and phone calls. Andrea was amazingly helpful with diagnosing our fried motherboard and even recommending a replacement laptop. We called her several times and she was happy to help every time. She helped us set up our new laptop and the charge was very reasonable. I highly recommend Alpine! Flagstaff needs more businesses like them.
I brought in my broken flash drive to see if they could recover the data from it. They were not able to do it themselves (not the right equipment), but they did know of a specialist down there Phoenix who could do the work. They quoted me a fair and reasonable price, and made sure my flash drive got back to me in a timely fashion. All the data was recovered. Most importantly, everything they promised me they delivered, and they promised nothing they couldnt deliver. Needless to say I have a very high opinion of Alpine computer repair.
Wonderful experience! Super-friendly!Needed emergency help for a PC build, I realized last minute that I was out of Thermal Paste. Out of 15 phone calls, these guys were the only shop in town that were able to bail me out.Thank you again so much! Incredible shop!
Service here was great. They gave constant updates, were very helpful, and had my computer taken care of quickly. Would highly recommend to anyone using a custom PC.
My laptop was running slow and getting slower. Unexpected windows and pop ups were occurring. The virus scanner wasnt working. Connection with the printer was getting slow. By the next day after bringing it in, Andrea had it all running perfectly. She is really good at this work, easy to talk to, listens, and understands what needs to be done. She explained the problems, how they were fixed, and provided pointers on how the system works. If youre looking for help, go here.
They fixed my friends computer quickly and cheaper than what others quoted. If you have computer needs, go here.
The details of potential cost are as well-presented as possible. I recommend this company without reservation. Many thanks to the business owners.
Wow! This place saved me HUNDREDS of dollars! Best Buy told me to basically trash my laptop and buy a new one after I was having battery issues. I spoke with Microsoft and Lenovo and they couldnt fix the issue either. Alpine had my computer for a day, diagnosed the issue and fixed it for under 100$. Ill never go anywhere else. And to think Best Buy tried to convince me to trash my perfectly fine machine. Thanks, Alpine.
Absolutely top notch service. Cant speak highly enough about their quality work and reasonable pricing. If I ever have computer issues again, this is the only option for repair in my eyes. Thanks again!
Picked this place because such high rating. Took my computer in, what I wanted was not understood. Return trip, tried to be CLEAR, still was not understood. Wound up researching online and doing it myself after 2 visits and $130. Left messages and sent an email an got no response. So, unprofessional and incapable. Bad combination for a computer store. Look elsewhere.
Andrea is knowledgeable, direct, and helpful. Shes the most reliable computer expert in Flagstaff.
Great place to get your computer fixed! Andrea was very honest and helpful when I brought my desktop in. No cost for an initial look and prices are very reasonable. If your computer is giving you trouble or just needs a check-up, this is the place to go!
Helped fast! Was honest and upfront about everything, from costs to what options I had with my laptop. Genuinely seemed to care about customer satisfaction.
Andrea went above and beyond to assist with my computer problem. She was very patient, trustworthy and affordable! I would definitely recommend Alpine Computer Repair :)
Andrea was very helpful and their prices were very reasonable.
Far and away the most professional computer repair business around! Repaired my system perfectly saving all my personal data after a major system wide meltdown. {fraud, malware}Thanks so much Andrea..Cant recommend your store LOUD enough!!!
I had a power supply burnout on my business computer and was shut down completely. Andrea and Ian worked me in and got my computer up and running within half a day which was a life saver!! Thanks!!
Had several issues with my desktop computer. When The Alpine crew took a look at my computer they located the problem and then asked what course of action I wanted to take towards the issue(s). I actually had them order not only the mobo, which was fried, but also other parts due to the fact that I was taxing my computer with games and other miscellaneous tasks. They asked what specs I wanted and what I usually did with my computer. They not only help replace my mobo, but other items that were out of date for how I was using my desktop. I am very happy with the result. They were quick, easy, and the labor cost was actually pretty cheap for what they did. They have my business from here on out.
Owner operated. Knowledgeable and professional. I definitely recommend them.
Besides being among the very best of what they do they are really fantastic human beings. They have earned my trust and loyalty and I am now a customer for life.You will not go wrong in choosing Alpine Computer Repair in Flagstaff, Arizona!!
Ian no longer there so I no longer use it. Scuttlebutt is at best average. Others may have updated personal experience. Listen to them, not me.
I took my sisters computer in multiple times because it would not connect to the internet. When I went to pick it up I was assured that the problem was fixed; however, it only worked for a couple of minutes and then stopped connecting to the internet. I basically paid for nothing, after multiple trips I could not afford to keep going back. Apple fixed the problem for free :/ I wish I would have done the two hour drive to the Apple store sooner.
Absolutely the best computer repair process Ive ever experienced!!! Knowledgeable, fast, courteous and reasonably priced. I highly recommend them and I, too, am a customer for life.
Got to give these guys a good review. Fast, friendly, and thorough. They serviced my laptop within the appointed time, for exactly the quoted price. Probably added another 3 years to its lifespan. Thank you, Ian!
This is a great place !!! My computer of ten years failed and I could not revive it at all. I had five generations of family photos on the computer. I subscribed to an on line backup service where I believed all my photos and data were secure. Much to my surprise when I went to retrieve the data it was unrecoverable.I contacted Alpine and advised them of my situation. I was told that there was no charge for the diagnostic check of the tower. They told me they would contact me as soon as they did the initial check. I received a call the next day and was told that the tower was unable to be repaired. I spoke with them about my data and I was told that there was a chance for the data to be recovered. I bought a stand alone 1TB USB drive and took it to them. They really had to work at it but they were able to recover everything. I was overwhelmed. The family photos of great grandparents, grandparents moms and dads, our four children and their children were all recovered. My cost out the door was $59.00 for the USB drive and $65.00 for the recovery service.The owners of Alpine are great they took the time to explain everything and the service was very fast. I highly recommend Alpine Computer and if needed in the future I will take all my computer repair issues to them.
Ian did an excellent job, was very friendly and helpful, answered questions to various questions.
I had a problem with Windows 10 Administrator functions. Andrea handled it quickly and at very reasonable cost. Thanks.
Super service and very timely as well. Came to our house to provide thee service and the staff is knowledgable and very willing to work with the clients schedules. I recommend wiyhout any reservation.
Great friendly service.
Ian did a great job by remoting into my computer and fixing the problems. I would recommend Alpine Computer Repair to any family and friends.
My hats off to this shop!!! my computer quit working on me after the windows 10 download..ugg!! is all I can say I called and spoke to Ian and he advised me to bring it in right away and and he would get it back to me by the end of the day. Thats what I call service!!! I would give these guys more than 5 stars if it would let me.
Excellent friendly service.
Hard to find, then it wasnt open. No hours posted.
Outstanding service and expertise.