This company truly goes above and beyond for the schools and students that they serve. The level of detail and accuracy that is needed for the posters, schedule products and tickets products is astounding, and yet Mascot Media consistently achieves those goals, and donates these products to the schools. It’s also very involved with the local community, providing posters to help get the word out about our amazing sports teams and players in the area.If you’re an athletic director at a school, going with Mascot media to market and promote your games and your student athletes is a total no brainer. It costs the school very little or nothing in most cases, and yet they get so much value. The students get to see themselves represented in print, and that’s extremely exciting for every student featured on a poster or in a program. Highly recommend Mascot Media to boost excitement and engagement with student athletes and their fans, parents and family.

I would not do business with these people. you agree to one thing and they add to it more than expected .I will never use tthem agin

I personally had the pleasure to work with this company for five years. Not only do they go above and beyond for their clients/customers but are very understanding on what they want and need for schools that they get the honor to partner with. Great place to work as well top of the line employees that strive to help you succeed. Definitely would recommend to a friend to work there as well any business to advertise with and sponsor a school at the same time. Its a win win!!

The company itself is just all around amazing! People are sweet and very helpful. Love mascot Media

The way this company is willing to go above and beyond for the schools and their communities, is nothing short of extraordinary. Since it is a small company, everyone is like family. Everyone looks out for one another.

These guys tried to sell me on some advertising. I stated to please send me information and I will make a decision as I dont just take someones word for something over the phone. I received a bill and now I am still fighting after receiving Zero paperwork, zero explanation of advertising in writing. I am refused any answers. This is a scam, please be aware.

The agreement was to provide advertisement for my company that was approved by me. They never sent me any proofs; nor did they follow up by phone or email. I chalked it up as a loss.After months I started receiving invoices.I finally replied and told them to stop spamming me with this invoice; I wasn’t their customer, nor had I been provided a service. They told me I was outstanding on my balance.Confused, I told them to provide evidence. They quickly sent me a phone message where I agreed to their services, but on the same message they said they would provide advertisement for me to review prior to issue - which I never received. They were so aggressive with showing me where I ‘consented’ on the phone; it was literally appalling. So cavalier and matter of fact - “here’s the phone message where you provided consent”. Who uses the word “consent” when referring to sales?I was fed up and asked them to send me a copy of the advertisement. They provided me a copy. They had gone on my Facebook and ripped off a bunch of old photos; none of which were relevant anymore. A logo that was outdated and no longer indicative of our company. Furthermore, it didn’t have an email or website address. It is worthless to me in every way.I told them I wouldn’t pay. I asked if I didn’t pay would they send me to collections, they said “yes”. I paid them over the phone immediately and told them never to call me again.I then sent an email to the salesman that had originally called me and outlined how everything went wrong.He called me back. I told him the whole story again with his colleague in the room. They listened and offered to provide additional advertising (with the same incorrect advertisement). Yes, you heard me correctly - instead of offering some form of discount, concession, or refund; they chose to offer me a more voluminous approach to my advertising with the same WRONG ADVERTISEMENT.As a small business owner, I have never received a bad review online. However, I never accept money from unhappy clients. I’ve taken it on the chin multiple times when I screwed up or my team screwed up. Mascot Media’s incentive for business is commission based; not customer based.They don’t care about you business. These guys are clowns.

I wish I would’ve looked at the reviews before I did business with them. Unless you have a bunch of money to blow and get no return on investment then don’t do business with these people. The toyal payment came out to more than I was told and so I requested a payment schedule because I was in my slow winter months. But not much mercy at all from them and was told I could pay $300 a month and no less or they would send me to collection agency immediately. They told me they were very lenient with payments so I thought well worst case I could pay them $100 a month because that’s the impression they gave me. Just over all bad business. When it came time to pay they became totally different people than when they first talked to me. And I just don’t like doing business with leeches. They get as much out of you as possible and don’t give anything in return. I’m actually marveled that they are still in business.

I agree with everyone else. Called us while we were still opening our space (not even open yet). We agreed to do ONE SEASON because we were just opening and didnt want to commit to a lot of advertising not knowing exactly what we could do/couldnt do. Guy said they would send us an email for graphics, never heard from them until we got the poster and they wanted money. Tried to contact them through their website (which their website wont pull up half of the time I try to get on it!) and they wouldnt respond to that, but still obviously had my number to call and harass about payment even though Id sent in a million things about not receiving email to send in artwork, ect. Then get a call stating I owe WAY MORE than I originally did. Find out theyve signed me up for 3 more seasons I didnt commit to. I know they are going to post we had a verbal agreement However, our phone records conversations as well, and guess what WE HAD A VERBAL AGREEMENT FOR ONE SEASON. It was stated multiple times on my end as I have listened to our recording. I got recording on our phone lines for this very reason. Sent in a request that next seasons be removed as we never agreed to it, and silence on their end again..... Such a rip off.

This company makes great products and I was VERY pleased with my experience with Mascot Media.

Deceptive and shady. Do NOT do business with this company. Read the other reviews before considering using the company. Paid for an Ad that was supposed to sponsor High School winter sports schedule for November through February. They did not print and mail my poster until half way through the season, in mid JANUARY! Requested refund and they have refused. These folks are scumbags. Dont make the same mistake countless of us have made. Run.

I am owner of local business where they promote/sell being a sponsor for the High School. I was first offered a banner by a male salesman (think his names way Ryan) and I bought it. They sent me a proof, I approved it and the ad went live. I was then approached for being the main sponsor for the live streaming of the high school sports. I asked if they can guarantee me that they would announce my company as the sponsor for this on the actual games, I would pay for it. The salesman made a few calls, called me back and it was a go, I payed for it. Then he tried to sell me the Platinum Sponsor package, I was intrigued, but I’m not going to just give money as a sponsor and not get anything back, as I’m from Texas and know extremely well the benefits of being a sponsor.I asked that if they can give me a contract which required that I would have at least 5 tickets on the 50 yard line for football games with our seats marked as Platinum Sponsors, had at least 5 tickets to basketball game and volleyball games as well as access to football fields and basketball fields, I would do it. He said he would make a few calls, called back and wanted me to speak to the HS Coach. The coach has no marketing or sponsorship knowledge, that’s why he hired Mascot Media, so he had no idea about what he could do. I thought that was the end of it. Did not hear from anyone for a while.On 4/10 a new salesperson names Alicia calls and says that the schedules, banners and other things are ready, and I’m confused. She says that I verbally committed to the contract as 15 days had passed in order for me to cancel, and according to their policy, that’s all it took.I told her that I did not agree to anything unless I had a written guarantee, she said that it did not matter and all she cared for was the Platinum Sponsor sell. It upset me to the point that I told her to pull my previous sponsorships, keep the money for them and not call me again. Their way of doing business raised way too many flags.Would NOT recommend at all.

Would give negative stars if allowed. They call you constantly and pressure you into advertising more than a year in advance. Then when you realize the posters are not widely distributed and try to cancel they say you can not because the 15 day window has passed. You sign nothing and If you do not cancel immediately more than a year in advance they claim you are locked into an agreement. So essentially you have to give a years notice to cancel a verbal agreement made on a cold call. If you are looking to support your local school I am sure there are better ways to do so. If you are looking to advertise I know there are better ways to do so. Essentially a cold calling collection agency posing as a fundraiser for your local school. Stay Away.

If I could give NEGATIVE stars, I would. A TERRIBLE experience for a small business like ours. We agreed to ONE publication and are now being billed for THREE additional publications that we never agreed to. We only discovered this when we received an OUTRAGEOUS invoice. Called Customer Service and hes looking into it since all the calls are recorded.The first publication DID NOT generate any new business for us and was not beneficial, so why would I agree to three more ads in three publications? I wouldnt! Steer clear of this company at all costs. Absolutely terrible business practices. Im ashamed theyre even in our state!

THIS COMPANY DESERVE 00 FOR THEIR PERFORMANCE & Business Ethics!! But you have to give a star. As I sit to straighten a bill they billed me for that I didnt agree to. I thought let me check out this company. They are doing the exact same thing to me as they did to most of you. I spoke with the quality insurance manger not sure if he say who he say he is. but my issue is resolved. I contact my alumni, the county board, and the BBB on this company. You will not make my company look bad.My advise is to do the same. You cant allow a company to represent or brand your company in un- tasteful manners.

5 Star and their representatives have always gone above and beyond for our school. Anything we have ever asked this company to do, they have, which is why we continue our partnership with them. Thank you 5 Star Sports. We look forward to your guidance and help going digital for our school and athletics department!

The quality of work is non-existent, They were the worst calenders and magnets I have ever seen. Wherever these calenders are hung I dont know because I have yet to have anyone say they have seen them. Do not use these people.

The guy I talked to (Taylor B) was such an awesome guy, and he made me feel comfortable at the same time. Love this place now, and I will be doing these sponsorships for a long time now, thanks to my great experience the first time.

All companies like this are hacks and liars. They dont do what they say and they deliver the product late. Just make a donation to the school team. At least they get all of the donation. You get nothing from these advertisements except calls to sponsor more schools! I would even go so far as to say these people are on the same level as the indian IRS, card services, and google listing scum of the earth telemarketers.

DO NOT PURCHASE ANYTHING FROM THIS COMPANY. I learn the hard way they dont have any integrity or ethics. I purchased an ad from them and then found out that they are not really distributed like they tell you. I cancelled my future ad with them and they just tell you its past your 15 day cancellation period. You have to understand I sent the cancellation 4 months prior to the next print. They have plenty of time to fill my spot. The BBB is full of complaints about them you have to wonder when the Attorney Generals Office will get involved for the scamming they are doing.As a owner of a company that provides a service if a customer calls because they are not happy with the service and want to cancel I would do it. Its about integrity and ethics. To force a customer into something they dont want because they know they made a mistake is totally unethical.

I am posting as low as possible. Researching this company you can see the one 5 star rating comes from an employee at the company, so the 2.5 rating they have is only THIS good because of false review planted by the company. BAD FORM. I will not do business with this company, and suggest you do your home work looking into them before you do. No one at the local high school has any idea who they are.See the 5 star rating placed from Markus Serber is listed in Facebook as Sales Specialist at 5 Star Sports

Easy to work with and super friendly!

We received a call asking if we were interested in advertising. I asked the caller, Kelsey, to hold one moment while I got the woman in charge of that department. The woman was rude, sounded like she was smacking gum, and mumbled when she spoke. Within the same minute, I took the call back off of hold and she hung up on me. I dialed back and a woman answered, Lorie I believe was her name, and was extremely polite and resolved the issue.

If I could do zero stars I would. I have not done business with them since August and I have a 2nd bill in collects. they literally bill you for things you dont ask for. This company is by far the worst I have ever done business with. they act like they are from your local school which they are not and evidently if you tell them no they still bill you for stuff. I called and spoke with a guy that said he had no record of us cancelling and I said well why havent I received anything and he said probably because you cancelled. I said well why do I have another bill after paying one in February just because I thought maybe I was wrong. He told me because someone probably ordered something. This company is full of liars. DO NOT DO BUSINESS WITH THEM. Ive told my local school about them and they are reconsidering having them at their next board meeting.

Inconsistent. Poor quality video.

These Telemarketers are rude, obnoxious, pushy and in general JERKS just like their managers teach them to be. They keep calling, and refuse to stop even if you tell them I am on Do Not Call Lists - Please do NOT call again. one guy said we will call whenever we want to... Stay away from this company, I suggest you call what school they are representing, and call them and report 5 star sports. file complaints with the do not call lists. Do you really want to business with a company that acts in this manner??? no one in their right mind should or would.

Their sales team misrepresents themselves as the local school, when in fact it is a call center in the middle of Arkansas. Their high pressure sales tactics and incessant calling(interrupting my ability to run my business) is enough to put one off, however it gets worse. If you do finally get pressured into purchasing an ad, they bill you immediately, and if you are dissatisfied with the results they go rogue and send you recordings of your phone conversations. Too bad I didnt have recordings from my end in which their staff guaranteed someone was looking into my dissatisfaction while trying to sell me MORE ad space, and letting my cause for concern go to a collections department that calls upwards of ten times in an 8 hour day, regardless of whether you pick up the phone or not.I worried that perhaps mine was an extenuating circumstance but with 54 BBB complaints and a 2 star Google rating, next time I know Ill be doing my homework before working with a company such as this, and I will be stressing to the sponsored local school to reconsider their fundraising sources.

Be Aware. They dont do a good job with using correct information on your advertisement....wrong phone number used on ours. They just want your money and not interested in doing a good job.

After call after call and being stiff armed into doing a poster that I did not want to do in the first place! I cant believe that places like this are still in business. Makes me said that they are even in my home state. If you are reading this, when they call just hang up the phone.Well sir its hard not to hang up on your Rep when they would not even let me talk, who likes being talked over hmmmm Not Cool!

This company is ridiculous!! SCAMMERS!!! They will call you and then find images off of the internet then add them to the ad then bill you for it. HORRIBLE CUSTOMER SERVICE!

I got a call from this company asking if I was interested in advertising. I asked the woman where she got my number since its a personal number and not a business line. She was rude and hateful. I do own a business, but I certainly wouldnt give money to a company that hires such disrespectful employees.

I worked for this company more than a decade ago (prior to it changing hands/names so many times). The tactics and billing that are used now were used back then. Not much has appeared to have changed with the exception that some employees have moved up the totem pole. It was a poorly operated business then and seems to have kept that standard to present date. Whomever is responsible for responding to the negative ads placed by disgruntled customers/non-customers lacks any sort of couth and comes across as combative.*** 05/25/17***Whether or not Five Star Sports hasnt changed owners has nothing to do with my review. The company that I worked for was Athletic World Advertising-- which turned into Game On, then Five Star Sports and was recently acquired by Mascot Media. I should have stated that at the beginning of my original review. Greg Ogden, now deceased, was the owner of Athletic World Advertising and some months after Gregs death Mark McQueen (former president of AWA) bought Athletic World Advertising and proceeded to revamp the business into Game On. He then sold the business to the owner of Five Star Sports and now Five Star Sports (2017) has been acquired by Mascot Media. Essentially this is the very same company with the very same people in management that were there TEN YEARS AGO, i.e. Seth Rader, Jason McEntire, Katie Donaldson McEntire, and Scott Harris. Jeremy Ruth was actually on the sales floor at the time that I was employed there. So, this is the same company for all intents and purposes with the same ethics that were utilized all the way back in 2007. Certain individuals still get the upper hand on the sales floor, there is cold calling taking place, billing after potential clients have cancelled or flat out refused is still going on, EVEN THE WORK SCHEDULE IS THE SAME. So, Five Star or Athletic World, it literally makes no difference.

The absolute worst experience ever. Very fraudulent I would not recommend them to my worst enemy. If it was possible to do not stars I would. Sells man are fast talkers and billing department is extremely rude and unprofessional. Request all business to be cancelled 4 months ago and they are still printing ads to bill me.

Terrible Advertising company! We wanted to support our local team with our business. We were provided cheap looking cards that we just threw in the trash. On top of everything, they put the wrong address for our business on the ads! The right address was sure on the bill though!! Stay away!!

Do not use this company!! I received a phone call and agreed to sponsor a season for the local football team. should have checked into this company long before agreeing to use them to advertise. Horrible business practice and ethics. Now after a year of denying every sells call I have received an email that says i approved another ad last week and the bill would be sent out HORRIBLE STEER CLEER WHILE YOU CAN!! update: they sent me the new schedule that I had apparently approved threw a phone call over a year ago. once they got in they football season was already 4 games into the season and the volleyball was on there last game on the schedule

This company called and solicited me under the guise of helping a local school...they all but tricked me into half committing to a doing a sponsorship with them and that was the last I hear from them until they sent me the most bootleg awful unprofessional and ugly calendar I have ever seen. It had my business name spelled wrong and the city in which I am located spelled wrong, and just my phone number on it....Then for the next several weeks (and still now) they are hounding me for 160 dollars claiming that my lack of response to them (they never contacted me after the initial sales hounding) was approval of the ad and the charges.I have never dealt with such poor business practice in my life, DO NOT EVER DO ANY BUSINESS WITH THIS GOD AWFUL EXCUSE FOR A COMPANY...The way they operate is unacceptable, the customer service Ive received when trying to resolve the issue has been abhorrent and there is nothing even remotely positive to say about them...at all. Sadly, theyve done the exact same thing to a friend (and fellow business owner) and are unwilling to work anything out with him either...STAY AWAY!

Very very shady business. Stay away from them

Never agreed to place an ad with this company, yet payment statements are arriving in the mail. Tried calling but only get a busy signal. Suspicious practices.

I was called and offered ad space on my alma mater. I am thankful for the exposure.

Will never do business with this company again. They tell you one thing on the phone and it’s something different when it’s time to pay. Waste of money and time. I would rather donate directly to the school and not through this company.

They asked me to sponsor a local poster and I agreed to. The poster was the most unprofessional poster I have ever seen. The dates for the sports games were wrong (they will tell you thats the schools fault not theirs, but dont be fooled) and they misspelled a local city (again they will blame it on the business that advertised, but the business wouldnt butcher the name of their own city this bad). Was very disappointed to have my business on a poster that was paid no attention to detail. If youre looking to get a poster made, I would look into other companies.

Do not do business with this company. They will continue to bill you over and over. Now I keep getting billed for ads i did not agree to. They threaten you to send you to collections for things you do not agree to! I will never work with this company again!

These people constantly call; even after you tell them to remove your name from their list.

Totally awful they want to do it any old way and charge big bucks some one should sue them if I end up in collection I will you can bet on that