Needed my car towed to a dealership and KEITH was there within about 20 minutes to get the job done. Very impressed with the fast dispatch and towing process. Good price.

They were very thorough. Fixing issues that other mechanics had been unable to fix.

Makes you feel comfortable

Went in for an old rim for a relative. I was sent to their other location. Staff there went right to it. If youre looking for an old part check here first. If they say they have it, they have it. I was advised in advance to make sure it was what I needed before purchasing. There is a no refund policy so know what youre looking for. That was fair.

Great place with good people. If they cant do it it cant be done.

Ive had a great experience with the tow truck driver. He picked up my vehicle in less than 30 minutes and towed it to the shop of my choice.

They do good work whether mechanical or body and painting.

Been taking our family vehicles there for years and never had issues like these bad reviews! Their prices are better than most and are good at their job. I do wish whoever answered the phone was a bit more experienced with good customer service while talking to customers.

I had my car towed here after it stopped working while driving. As they are only open 8-5, and I work 8-5, it took me about a week to make it in there. I signed all of the work release forms and everything. Then, a few days later, I got a call from Joanna, I assume the receptionist. She said she contacted geico (my insurance company that covered the cost of the tow), she looked through old records, she looked everywhere and absolutely could not find any record of my car ever being there. I obviously panicked, and started contacting ed’s Tires to see if maybe it was towed to one of those locations. And then about 3 days later I got a voicemail FROM JOANNA basically asking me when the hell I was gonna come into the store and sign the work release forms for my car. So my car was there all along and I was run around the whole f****** city trying to find out where my car was. And then it was $350 just to replace an alternator. F****** rip off & poor poor service

Good customer service See Jimmy he will take care of you

Ask for Jimmy!!!I had a couple friends who used them and the same great service was done without me mentioning them. He saved us alot of money!!! Honest and knowledgeable!!!!👍🏾

Brought my 2002 tacoma up there to try and get my window motor working again, ordered the parts from them did it myself. Didnt fix it brought it up there they worked with me on the price and he fixed the wiring issue for me. No complaints, good service.

Needed a few things done to me vehical and not only were the ladies in the office very friendly and helpful, Mr. Jimmy and his crew were very efficient and was in and out. They will have my future business.

Quick response on my repairs

Should have checked the reviews first. Came in for an inspection, my registration says Im good until 1/2019. Mechanic says hell check but it must be wrong. My windows are dark and most decent people will say before hand if my windows will pass or not but they went ahead and did the inspection, and waited until after to tell me they cant pass my windows. So I pay $33.75 for a failed inspection. Decided to call the DMV to ask about the 2019 inspection date and they say that Im good. Go back to Eds who then refuses to give me a refund when they did an inspection that wasnt needed.

Service sucked

Diagnoatics are definately there thing. Love Fred great mechanic and is thorough. May be busy a lot but that says something in itself

Great family owned operation

Lots of other places in Fayetteville to go, I would suggest finding one of those places. The people here dont care about service or quality and sure dont have anyones interest in mind but their own.

They always have what I need

Poor service, rude and apathetic workers, and no respect for customers vehicles and their personal lives whatsoever. I wish I could give no stars for this review. My fiancé and I went to retrieve items from our car, which had been towed after an accident, and we found that our GPS had been stolen. When we confronted the service crew about it, they claimed that they never saw a GPS in the car to begin with, even though it was stuck to the windshield as one of the guys towed it from the scene of the accident. On top of that, they were quick to express their ignorance of how insurance claims worked, and they could barely answer any of the questions we asked them about anything (because they just didnt know). Overall, I was horrified by these disrespectful, thieving, nasty people, and I will make sure to warn my friends and family about Eds Auto Services. It is a horrible, awful place >:(

Where do I start. Other than the rude money hungry employees eds ILLEGALLY towed my vehicle and will not release it to me even though the tow truck drivers clearly saw the title to my vehicle and told me sucks to suck this vehicle is not leaving my truck once Its already loaded so rather than giving the drivers a hard time out of respect I told them I will be down to pick my car up the next day so I went down the next day to try to civilly talk to them to inform them the vehicle was illegally towed under false pretenses they still told me they will not release my vehicle and I have to pay for the tow and the storage of the vehicle. They are just trying to suck money out of me and will do the same to you. I HIGHLY suggest avoiding these scam artists.

If you are considering Eds Auto Services, I would greatly advise you not to. This company is nothing more than a money sucking joke, unless you enjoy the run-a rounds. My (ex) wife called Eds to tow one of my cars from her house after I left it there for a week when we broke up. When I tried to get my car back they denied ever having it and were completely rude and disrespectful about the whole situation. The title was in the car when they towed it but i still had the keys and bill of sale in hand, I believe they lied about having my car so they could sell it 30 days later and profit from my loss. They told me to bad so sad and I haven,t seen the car since. police haven,t done a thing and this company is run by a bunch of con artists. DO NOT CONSIDER THIS COMPANY.

Very helpful on the phone.

Visited a few times. Felt dirty visit and my wallet too. Will only go if last resort.

Great Customer Service

Very polite and helped me with what i needed in a short amount of time

Poor quality work. Uses junkyard parts without first checking serviceability. Does not honor warranty. Takes advantage of drivers that are ignorant about automobile maintenance.

Wow what a ripoff these clowns are just bad business altogether call for a price they are 50% higher than other yards!? then I was told they dont need my business! Ok well I hope this steers others away as well.

Went to look for classic car parts and was met by Ed himself. A rude, disrespectful person. Asked him a question about the classic cars and was told they were his and if I asked another question about them I would be told to leave. The encounter even left his employees shaking their heads. Will not be going back. He can keep his old cars.

Rocks customer service is what keeps me coming back.

Very affordable good service

Do not go here if you are not prepared to lose money ...... THERE ARE NO REFUNDS ON YOUR MONEY BUT THEY WONT TELL YOU THAT IT WILL BE ON YOUR RECEIPT ..... bad business on EXCHANGE

These people are nothing but a bunch of crooks! I wouldnt refer them to anyone!

Con artist. Will steal from you and your car and claim ignorance and curse at you.

Have never been there.

Good service