Honesty and Excellence are the two words that come to mind when I think of Nathans Auto Repair. On two different occasions I thought I would have to spend hundreds of dollars, but instead of selling me something I didnt need, they did diagnostics and fixed the problem for under $40. The other occasion, after doing diagnostics, they honestly recommended NOT to do the repair depending how I address another issue that could be handled by another garage (specialist). They did not charge me for that diagnostic. They do what they say they will do, when they say they will do it, and at a fair price. Peace of mind.... priceless.
First time going here and the experience was fantastic!!! Didnt even have an appointment. Got there around 8 a.m. and was done in about 40 mins. Thats really quick considering my cars oil filter is a monster to change. Not your typical screw on, screw off type. Look up change a Lexus LS460 oil filter on YouTube and youll know what Im talking about. Theyve got my business from now on. And to top it off the price was right. These are honest people that are not trying to rob you blind like some of those quick oil change places. Take your car here, you wont be disappointed.
I was there last minute with a battery replacement and the staff were amazing! They were kind and explained to me my options! They were really fast as well which I appreciated so much! I highly recommend them if you need to repair your car!
Nathan is courteous and professional. His prices are more than fair; and his work is outstanding. I will ALWAYS choose him as my mechanic.
My tires suddenly got low in the middle of my day today so I quickly found a shop and went here on the whim. I explained I had low ties, they told me to pull up and they put air in all my tires. I tried to give the gentleman a $20 tip and the told me to be safe and refused to take it. They were wonderful, this will be my go to shop for any of my needs I dont go to the dealership.
Honest and experience mechanic. I recommended to all my militarys members in Fort Bragg.
I took my vehicle to several mechanics and none of them could fix my car but Nathan’s Auto fixed problem during my first visit. It’s been 2 years and my 2008 Yaris is still running. I’ve had several services there and the mechanics do a great job. The wait can be long especially if you don’t schedule an appointment but I don’t care because they do great work and the price is great compared to other places.
Excellent serviceSame day repairsThank you
10/10 will go again. Had a problem with my brakes. they saw me quickly and fixed it for a reasonable price. Cant really say much else.
Always great service. They do stay busy so appointments are encouraged.
Wont take my cars any where else. Had a quote. Mechanic realized that the part once he took it out looked good. Came back to pick up my vehicle and the final price was less than originally quoted. That has never happened before. Car runs like a dream now.
The team here are very friendly, professional and they put forth a strong effort to save you money. This is the only shop that I will let work on my Suburban.
Top Notch. Great Customer Service! Truly went the extra mile to fix my vehicle and keep me informed.
I dropped my car off because I assumed I had an oil leak. Turns out this wasnt the case. The receptionist and mechanic were extremely helpful, pleasant and professional. The mechanic took his time to explain to me the condition of my car and was very honest which I respect very much. I will be using Nathans Auto Repair going forward for all of my car maintenance! I highly recommend you do too!
Nathans Auto is one of the best auto repair shops in Fayetteville. Mr. Nathan is a great person and mechanic, he goes out of his way to do great business. I have 3 cars a 2006 Infiniti FX35, a 2010 Acura TSX and a 2011 ACURA TSX and Nathans is the only shop I let do work on my vehicles. I have been going to Nathans since 2017 and I have been more than satisfied with the work every single time.Ms. Hilly is an absolute jewel and I always look forward to walking in and she greeting me with a smile. She makes the whole car maintenance experience a lot better and everyone I see walk out of there acts like they have known her for a lifetime.Lastly, I must say this. In a time when this country is so divided, it is an extreme pleasure to walk into a business like this and be treated with the dignity and respect everyone deserves. Thank you Mr. Nathan, Ms. Hilly and the team at Nathans for being such wonderful people and a great business.A truly satisfied customer.
Very friendly staff. Fast service and great price. would definitely recommend.
1st time here, absolutely a great experience. My son, referred me. Hilly a fantastic person, great customer service, polite, nice, & knowledgeable. I was very early for my appointment & a very nice polite man met me as I was parking, & took me right in. Will definitely check with them 1st if I have other auto needs. Highly recommend this business based on my experience.
Very professional group of mechanics. Owner very pleasant person.
So far, great shop to go to for repairs, Mr Nathan and his staff are very professional and most importantly, he knew what my car needed, unlike Honda!! I recommend this shop and the cleanliness of the bays, cant compare to any Ive seen, completely spotless, so your car will be handled with care....
I trust these guys completely. Nathan has saved me a ton of money over the years by doing what is necessary and not trying to constantly up-sell. They were suggested by a friend and I suggest them to all my friends.
Best in town hands down.
Pricing was decent! They know exactly what the problem is when looking at your car, unlike most places that throw out guesses on what it could be, and they fix exactly whats wrong with the right replacement parts. Wont be going to anyone else but them now!
A friend referred me to this place a few years ago when my car was having problems. Since my first visit, I never looked back. They are kind, attentive, and most importantly... honest and competent. I would not hesitate to recommend Nathans Auto Repair to a friend.
Great customer service, been patronizing this business for about 5 years, friendly atmosphere
Exceptional customer service! Honest and helpful mechanic ❤️ I am very thankful my neighbor recommended them. I will not use anyone other then them from here on out. They have earned my trust!
Wonderful place to get your car taking care. Have been coming here for 23 years. Nathan cares about the cars and our safety. He goes above and beyond to help get the car fixed fast. If you go early in the morning you can get an oil change while you wait but before 8:00 am. All of the staff are professional and hard working.
I have been going to Nathan’s auto repair since 2005 and have always had a great experience with all employees. They are the most reliable and honest mechanics I know of in North Carolina
Great service the only shop I will use for our cars
Very great place people were nice that worked there and went the extra mile ! Definitely recommend this place!
I recommend making Nathan your go-to mechanic. He’s honest and kind. You can genuinely trust Nathan and Hilly.
Nathan is the most honest mechanic you will ever meet. He is very professional and straight to the point. Thank you sir.
I love Nathan... He is a straight shooter about your car situation and I never feel like he is attempting to take advantage of me.
I cannot say it enough! These guys are Good! Maybe good isnt a strong enough word. I have been taking my beloved Tahoe to Nathans for the past 6 years. They have been a tremendous partner to me for the good of my vehicle. The respect they have shown me as a person coupled with the fact that they NEVER tried to sugarcoat a repair or attempt to make a fast buck at my expense. If ALL auto repair shops were as ethical and above board as Nathans, the industry would be vastly better off.I cannot heap enough praise on Nathan, Billy, and the entire service staff for a well oiled machine like operation (No pun intended).Sincerely,Michael Monk
I cant say enough about this establishment. I was having issues with my daughters car at was at my wits end. I had been to other repair shops for them to tell me something was wrong with this car, fix what they claim was wrong and charge an arm and a leg just to not fix the problem. I googled Nathans auto repair and talked directly to Nathan. He was very professional and didnt make me feel stupid. He explained everything even when I couldnt explain the problem. He was patient and he actually fixed the problem!!!! I would DEFINITELY recommend his shop to everyone. Great job Mr. Nathan!!! Thank you so much.
Nathans auto mechanics are great. When we were shopping for cars we had him check over every car before we bought it. Nathan saved us couple of thousand dollars on a used car because it would have needed a new engine if we bought it in 6 months.
Fast, precise, friendly service!
The only people I trust with my cars. Nathans going to make his money, but he will not cheat you or lie to you. I will be a customer for life.
The most honest mechanic anywhere. Quoted me 850 to replace belts and water pump on my Honda (300-400 under other quotes I got). When I picked it up afterwards they charged me 740. They said the parts where cheaper than they expected, and passed the savings on to me. I have several such stories from these guys. No more honest or competent mechanic around!
The most trustworthy and thorough mechanic I have EVER worked with. Ever. Nathan takes a personal touch. Hes spends time with customers. He listens. He cares about you and your vehicle.Ive now been going to Nathan for years. Each and every time hes taken time to diagnose the problem rather than jump to a easy (and costly) fix. There have been several times when I brought my car in and hes not charged me because the fix was too simple or it didnt need a repair fix at all.An honest team that cares about you and is invested in the long-term integrity of their business.
Always honest and smiling. Thanks for being there when needed.
All the reviews you read here are true. Nathans is the best auto repair business you will encounter for hundreds of miles...if there is one to be found. Small, family-owned, respectable, honest, integrity, knowledgeable, professional! Clean building; office, garage, property, employees! The employees are truly prized individuals. Not a bad thing to say about Nathans Auto Repair. LADIES!!! This is the place for you to go with your cars! Nathan will talk to you with respect so that you can understand; he will never talk down to you or talk over your head. If you dont understand, he will go over it again, and again, and again...until you fully understand. He is the most patient man. NO ONE WILL BE CHEATED at this place of business. I have been going to Nathans Auto Repair for over 23 years! His business is blessed.
The best and most honest mechanic in the area. A master mechanic, Nathan is more than qualified to handle any automotive need. His staff is knowledgeable and friendly. He takes his time and explains everything to his customer before beginning work on their vehicle. They set aside time for vehicle inspections first thing in the morning to get you in and out. Ive been there 6-7 times over years, and I am a customer for life.
Fast, reliable, and trustworthy. The best auto shop in Fayetteville. Fair and reasonable prices
Fair pricing and friendly staff.
Awesome service, fast and the mechanics explain the issues in detail.
Outstanding service. I highly recommend.
I used Nathan’s Auto for the first time a few months ago when my car lost acceleration- I had it towed in. They did some work on it that I was happy with, I paid a fair price and overall had a good experience. My car broke down for a second time about a month later- same thing no acceleration except this time it wouldn’t even start up. I had it towed into Nathan’s again- they were quick to work on it and thought it was the faulty battery so replaced it. My car broke down upon leaving the shop - I called and they sent a mechanic out to look at it. My car engine was now making an awful sound when turned on ( mechanic said it didn’t make this sound when he worked on it & I believed him) so he gave me a ride home and told me it was my engine, that I needed to take it to the dealership and Nathans would tow my car back to the shop and let me keep it there until I got it towed to Hyundai. I’m only giving 4 stars because I had to request a refund from them ( I had paid them to replace the batter already) and request to be refunded for paying to take an Uber there and now one back. They agreed to refund the work they did and paid for my ride home. Overall I appreciate that they took care of me after it was clear the work they did wasn’t the problem and I would say they are honest mechanics who take care of their customers.
Great mechanics, very pleasant staff. You can trust them to fix your vehicle right, without trying to slide unnecessary repairs on your bill. Nice people.
Good down to earth people and I feel like I wasnt cheated, fast turn around also. Thank you guys. I hope that I wont need to see you again anytime soon but if I must see someone it will be Nathans.
Nathan always provides great customer service. He really takes care of his customers.
Replaced my ac compressor. They actually came in UNDER the quoted estimate. I dont think I have ever had that happen before. Nathan is my new favorite auto mechanic. Excellent service, trustworthy business.
Very trustworthy shop with quality work. Ive taken two vehicles here for repairs, and both times he gave me his honest opinion about what needed to be done, instead of what would make them more money.
Great place, great people, excellent service!
Absolutely wonderful!!! My wife and I stopped going to the Honda Dealership after 5 years of so many bad experiences, excuses, likely unnecessary repairs, and being overcharged every time. Friend recommended Nathans Auto and we could not be happier. They are awesome! Super fast, amazingly inexpensive when compared to the dealership, and just good people. Small business owner at its best!
Outstanding experience. Fair, Competent and Honest. They were super busy, and got my Chevy working same day, in order to get me back on the road. I will go out of my way next time my SUV has an issue to have them fix it.
A very honest man . I drive from Coats NC because they have great mechanics and they are very honest . I took my car to a mechanic a chain type garage they told me the lever $600 to fix a window Nathan checked it out it wasnt even the prophet that they were telling me it was and it cost me $230.. I actually bought AAA so if I have a problem and I cant get it there I can have it towed there I dont want nobody working on my car but Nathans
Read any of the other positive reviews and you will know where I stand. Honesty, integrity, informative and personal. All of these are missing in too many other repair shops - but definitely alive and well at Nathans. It is worth the 30 minute drive across town to recieve this kind of service. And whats more - the repairs are real, not temporary fixes done by half informed mechanics. Nathans is quality work with quality customer service. Anything but this kind of service would be an honest human error at Nathans. I wont go anywhere else.
The best. Why the owner and his crew. The owner gives respect so he receives respect. Very knowledgeable staff and always greats you with a smile. Prices are good and service is fast.
Nathan has taken care of my mother’s cars and, frankly, my mother, too. These folks are good mechanic and good neighbors
Most honest and trustworthy mechanic Ive ever met. Employees are amazing, prices are always fair, and Im consistently satisfied with their work. Nathan not only tells you what needs to be done, but tells you why it needs to be done and the specifics of your vehicle. NEVER tries to get you to pay more than whats actually needed. Ill continue taking both my vehicles to Nathans for as long as I stay in North Carolina.
Found our new repair shop. Went in for a screw in our tire before going out of town. They brought it right in and found out it was only wedged in tread; no puncture. Charged us nothing at all, something many shops would have done for their time. Looking forward to seeing them again (hopefully not so soon though).
Its rare to find any service provider who approaches perfection, but Nathan does just that. After 15 years, I have never found a flaw. If all of us delivered in our areas as well as Nathan delivers auto service, ours would be a much better world.
Honest, reasonable, friendly and has a very good reputation.
Competent, professional, and reasonably priced, thats Nathans.auto repair. What more do you want from any business?
My truck had been loud at highway noise for a while and I knew the issue was my rear axle wheel bearing due to getting it checked out at Toyota on Skibo. Its a long story of why I told Toyota to put my axle back together and let me leave (Ill never go back there) but I searched for a well reviewed auto shop and I found Nathans Auto Repair. Nathan was super helpful and knowledgeable. He allowed me to bring just my axle in and get it repaired within the day for less than half the cost of Toyota which was incredible. The bearing was in really bad shape but he cleaned up the axle for a good fit for the new bearing. I highly recommend this shop and will be coming back in the future.
I stopped by here for a car inspection. I did not make an appointment. They were a little busy and I was still out of there in 15 minutes. I would absolutely recommend this place to others and will be a returning customer.
2007 GMC, 70,000 miles, went to Nathans completely prepared to have a transmission replaced. Easily $2,000 - $3,5000 repair job. I was out the door $230 later.They are fair, reliable, and honest.Thank you.
We live over an hour away from Nathans shop, but we take (or tow) all of our vehicles to them. We know that we will get a true, accurate diagnosis and with that comes a reasonable cost to repair. Nathan and his crew always explains the problem in terms that I can understand. We dont trust our vehicles to anyone other than Nathans Auto Repair!
Excellent service, reasonable prices, friendly staff, and professional work.
Nathans Auto Repair is not only the best Auto Repair in Fayetteville, but I would argue anywhere. Nathan provides honest, fair, and exceptional service. Nathan and his staff are friendly and professional, who unquestionably stand behind their work and name. I will absolutely continue to use Nathans Auto Repair and recommend them to anyone in the area.
Fixed my issue with little cost
I use Nathans for all my automotive needs. He is honest and trustworthy no matter how big or small the issue. I highly recommend him & his team!
My sister had car trouble in the area and after an internet search, I called Nathans to see if they could assist her. They went above and beyond in every way possible. There are still truly good and honest people in this world, and Nathan is one of them!
Best auto shop Ive been too...and its in Fayetteville, imagine that? Nathan runs an honest shop and the prices cant be beat. A real diamond in the rough.
This is the best auto repair shop in Fayetteville. They are fair and respectable with pricing and with the business they conduct. If you are looking for lasting repairs, go with Nathans Auto Repair!
Honest, friendly, reasonable prices and fast service!! Highly recommend and I will definitely take all my future business to Nathans Auto Repair!
The receptionist is extremely rude; twice she put me on hold for over three (3) minutes. I called about 2hrs later, approx 3:00pm and received the answering machine. I hung up and called right back from my work number and she picked up, only to put me on hold again.Ive never met her or been to the shop. I called to ask id they would be open on Monday, Feb 20th in observance for the holiday.Perhaps, if she would have taken a second to LISTEN she could have answered my question.My advice to anyone who doesnt enjoy their JOB: Quit, so the rest of us dont have to encounter you!!!
Great, professional service, not crooked like many other auto repair shops in Fayetteville (like Meineke).
The best! Nathan is super knowledgeable, and he is always looking out for the customer. Love this place!
Incredible service. Nathan and Hilley are easy to work with, very friendly, and the work I had done was easily the best price Ive ever received in Fayetteville. Nathan is incredibly military friendly, and very patient with some of the dumb questions I had. There is a wait to get your vehicle in here for a reason...and that is because this is the best place in town.
Nathans is the most trustworthy auto repair place you will find in the Fayetteville area, my family wont take our vehicles anywhere else! Top rain service, and a fair price!
Best mechanic in town, 12 years they are excellent mechanics, completely honest and stand behind their work.
Excellent service, friendly staff. Will absolutely use them for all my repairs and recommend to anyone.
We have been using Nathans as our mechanic of choice for the past 10 years. We have ALWAYS found him and his crew to be honest and forthright. We would not recommend ANY OTHER mechanic in the Fayetteville Area.
Excellent service work done on time and for the price quoted
Good auto repair shop.. everybody is so nice
This is the most honest auto repair shop that ever existed. I took my wifes car to Meineke on Raeford Rd. in Fayetteville to have them check a knocking sound coming from under the car. They told me I needed a whole new exhaust system from the catalytic converter on back and it would be $750. I wont go into everything that happened after that but I finally took my car out of there. I called Nathans Auto Repair which was recommended by one of my wifes co-workers. She said this is the most honest place around. When I called Nathans for an appointment they said they are booked for a couple of weeks but they could check it if I got it there by 8:00 a m when they opened. I got there at 7:45 and they took it in within 10 minutes. At about 8:20 the fellow called me outside and said some bolts were missing on the safety shield under the car and thats what was knocking. He said youre all set and crumbled up the work order. I said should I go inside and pay and he said no youre all set, no charge. I said oh come on, and he said no charge. There was no problem with the exhaust system. In the future I will go to him whenever I have a problem and will recommend him to everyone. Not because he didnt charge me but because of his honesty and integrity.
The best, most honest mechanic I have ever dealt with! He definitely will all of my business!
Kellys at the front desk is really rude. You try to call just to get an estimate when you have codesigned read, and she gives you a run around answer. Not friendly or of any help what so ever. Wont be going here to get my car fixed.
Fast, competent, and reliable mechanics who do all they can to get your vehicle back out there again. I cant thank them enough.
Skilled, honest, and dependable. What more could you ask for in a mechanic?
Nathan is the best mechanic I ever came across. Always a straight shooter, will let you know exactly whats wrong and will fix exactly whats wrong, nothing more without permission.
Weve been taking our car here for years. Totally honest and trustworthy, cant recommend Nathans enough.
The best and honest
I recently took my 04 infiniti suv in due to window problems. The gentlemen got me in within minutes of calling. They assessed the situation and figured out I would need a new window motor. With it raining heavily I definetly could not have done without the fix. So greatfull for their time today! I wish I wouldve paid attention more and gotten their names. The absolute only place I will take my car from now on is Nathans!
The best place to go for car maintenance.
Great guy great service and reliable
Great mechanic, fair pricing.
The staff and crew always helpful!