Absolutely love these guys!!! Tammy is so down to earth, she had me laughing the whole time I was there. Thank you guys again for a great experience.

Great experience! Family friendly amazing staff always willing to help with no hesitation. I 100% recommend you check them out.

I am extremely impressed with service from Merlin. He was extremely patient with me being pretty particular about what i was looking for. Cj and Scott were also very helpful with making sure i was comfortable with my purchase. This team was amazing. Thank you so much

I had a great experience! CJ and Tammy were absolutely amazing!

TOM, CJ AND ZACK the team to see!!! These guys put me in a vehicle they ( got out the mud) meaning dont worry if you dont have the perfect credit score, go in let the magic begin. Not only did I get a solid vehicle but all the features and seating I desired to have. Now Im being honest I had a couple of things that needed taken care of but once they were spotted the team jumped into action. This proving to show OUTSTANDING CUSTOMER SERVICE.!!! In thewords of ZACK You are spolied well just alittle. You guys once again provided me with an awesome experience. Go in check them out tell them R. LaSane sent you the one with the Journey and a smile😉💯

Initially I came to look at a certain vehicle that I wanted to purchase at a future date not KNOWING I would leave the lot with a vehicle. The sales rep Merlin and his manager Cj offered me a deal I couldn’t resist knowing the situation I’m in. These gentlemen made my experience personal and smooth. They were dedicated to getting me a vehicle . Such a blessing! The amazing things that were done to get me in a vehicle were phenomenal. Thank you for the experience . I recommend browns auto world

Merlin Grassiree is a great salesman. He took his time to answer all my questions about the vehicle I was interested in. Worked very hard to find a great price I was comfortable with. I would recommend this dealership for anyone wanting to get a good reliable vehicle.

Great service! Couldn’t get anything around town until I meet C.J. At Browns Auto World. He made things happen with in 24hrs!

Awesome Customer Service!! I was very Impressed and Very Pleased with Car Salesman Marlin, He was very efficient, I could tell he enjoyed selling cars as well as has a love for people. Everyone was Very Polite and Curtious. Thank You so Much!! Im also very pleased with My Vehicle as well❤

This has truly been the best vehicle purchasing experience ever!!!!!!!! Thanks cj for being an awesome salesman. I love my 2017 Chevy Impala. I recommend all to make your next vehicle purchase at Brownssssssss Autoworld......

Great dealer ship to work with! Tammy was great and patient with me even tho my financing process took some time! Got me a 2020 with super low mileage too for a lot less then from a brand new dealer !

Nice clean facility, Cars clean and well maintained. Staff courteous, fast closing. Im new to area, Im very satisfied with the service and my 🚑.Thx You Brown Auto

Everyone there is helpful and friendly. They try their best to get you into the car you want.

Tammy and Steve were great to work with. Tammy did a FaceTime video tour with me on the vehicle I was interested in. It helped my decision to drive up from Wilmington to buy it the next day. Thank you.

The customer service I had was great. CJ was 🔥🔥. Great communication. I couldnt of ask for a better salesman. Loving my new Ride.

Man Browns Auto World took care of me. The staff was friendly and helpful. Worked with me and put me is something nice and reliable. Wasn’t there all day either. Thank u guys and I recommend them to anyone!!!

Great experience coming here. I got what I wanted, with bad credit. Merlin showed great customer service

Chris was A1!!! He made sure my mom, sis & I were extremely comfortable & understood everything 10 times over! 1st time buyer & I was so nervous, also contemplating going to another dealership, but I ended up buying here & getting so much more knowledge than if I went anywhere else! HIGHLY RECOMMEND

Great cars! Great service! Merlin was my salesman and he was great! The staff was nice throughout the whole process! Great place to purchase a car!

My experience was great. CJ was wonderful to work with. He helps you as best as possible. Would definitely recommend them.

Very Well Cj Lester Kind Consists Thank Him For All His Did Get Riding Again. MANY BLESSINGS

Very happy that I was able to get the exact car I wanted. CJ was very helpful and patient with me (1st time buyer) thank you guys for getting me into the car of my dreams and making sure everything was taken care of. Every question I had, they took care of it. Keep up the great works guys!

Shout out to Tammy for her awesome work and kindness, she did everything in her power to get us our dream car. Y’all go check her out. Thanks again Tammy

Marlin was a big help. Came just to mess around see if anything sounded good or bad to get me in a vehicle. Wasn’t really expecting to pull off in anything, but Marlin made it happen. Great service!

I came up here to view their 3rd row vehicles. My credit is not all great but CJ worked his magic!!! I was able to pull off with a 2019 Dodge Caravan 😁. Marlin Grassiree was very helpful with the entire process. Feeling very blessed right now!!! Come check em out a lot of nice vehicles here 🥰

I came to the dealership because I wrecked my car and needed a new car. I was so scared that I wouldn’t get a new car because of my situation which was a very unique situation. Tammy and Tom worked so hard to help me get a vehicle and to be honest I received a rather nice vehicle. This vehicle isn’t missing anything. I was so scared I’d get something I didn’t want just because I was in such a rush but that was not the case. The staff is polite and friendly and they are so down to earth. They aren’t just trying to sell you something just for a sale, they really care about your needs. Thank you guys you rock!!

I went to Browns auto after seeing some of their selection online. Merlin Grassiree helped me the first time despite the lot closing. When I came back I was able to not only find a great deal but drive the car away that same day! They have great service and financing as well. Merlín and the staff are amazing, highly recommended!

I was a first time buyer, I spent two days in the office with Marlin Grassiree, he walked me through the whole process and got me the lowest price possible for my 2020 Toyota Carolla! He’s been so helpful and willing to negotiate with my prices & needs. 10/10 would recommend coming to Browns Auto World! Ask for Marlin.

Marlin was great got us in and out of under an hour left us happy with a new car highly recommend this place great people

I purchased my first car and the whole experience was PERFECT. CJ helped me get me in a car that was perfect for me. NOTHING wrong at all. I really appreciate this business. 🥰

Mrs. Veronica & Marlin Where is spectacular they made my car purchase worth the wait I had a tremendous time here at Brown’s auto World I just want to say thank you again

Great sales rep Veronica Davis! Helped my husband Charles Grable and I so effortlessly and professionally! Thanks a million

If there was more then 5 stars I would put that! Marlin is the coolest hooked my wife up with a ride in 2 days!

Browns Auto World is the best place to get a car if you worry about bad credit or getting approved, my credit was shot and I was worried about my payments be reasonable, Browns Auto World took in consideration of all my worries and got my approved with some of the worst credit you can imagine in a 2020! Thanks Browns Auto World for upgrading my life. Ask for Merlin Grassiree he helped make it all happen!

I recommend this dealership to anyone! They are very courteous, friendly and honest! Thanks CJ and Scott you guys are awesome 👌 God Bless🙏🏽

CJ was awesome. He definitely made the environment comfortable as well as friendly. He was able to get me in a vehicle I was content with. If your looking to get a car stop here and talk to CJ. Marlon who assisted him was great as well!!

Very Professional and patient. Had me in the car I loved, helped straighten out my insurance and license problem. Ask for Cj he’s amazing. Come see him tell him A’Breauna sent you.

I bought a 2018 Ford Fusion from Browns back in December.. love love the car 5 months later they are very helpful and I got the cheapest insurance rates wtg..

In love with my car ! Thank you so much Merlin Grassivee for a extraordinary & fast customer service ! Would highly recommend brown auto

I had a great experience here with Marlin Grassivee buying my first ever car. Everyone was so nice and helpful and their prices are great!

CJ was amazing he really worked with my credit and down payment to get me in a car same day!!! He is a great man!!!

Ive bought vehicles before in my life and this place really made everything possible to work with me and make sure that I drive away with a car. They were able to work with me and allowed me to drive in my new car!

Merlin was great he help me get a car I actually wanted 👍

They are amazing people to work to work with friendly my man marlin and CJ helped a brother out sold me 1 of my dream cars thank y’all so much

Merlín grassiree was outstanding and very experienced in helping me with my first car purchase, if I could rate him 10 stars for his service I would thank you again everyone go follow him on Instagram @marlinmakeithappen

Had a little hiccup at first but cj swooped in & was able to get me straight. Helped me get a great deal & listened to everything that I asked . Highly recommend coming here. Ask for cj when you come .

Just bought a new 2020 Kia Optima. Tamara Cucuta was the one who helped me and she was super nice and very professional 😊

CJ is such a wonderful person. I told him what I wanted and he said ma’am I’m going to put you in that car. Thanks again for everything CJ

Merlin grass-fed was Exceptional with his cutomer service i will certainly recommend BROWNS AUTO WORLD TO ANY AND EVERYBODY, MUCH RESPECT TO CJ FOR Training himThanks so much

Let me tell yall something!!! If you want a car, GREAT CUSTOMER SERVICE, AND SOMEONE WILLING to work with you, holla at CJ Lester!! Yes sir! The whole experience was awesome and payments are reasonable. Thank you alot!

We had a great experience here, Tammy and Tom were very professional and helpful.

CJ was AMAZING . Has helped my whole family . I was so stressed I was going to be without a car but with the help of CJ I am rolling out ! Thanks CJ.

Thank you to CJ!!! He got me in a car the same day! Very understanding & very helpful. Highly recommend you ask for him. Definitely would come again. ❤️

Merlin thank you for all ur help an for being very patient with me. service here is very exciting i would recommend anybody to come check them out bad credit no credit their recommend you Im loving my new car thank yall for everything

Chris baker at browns auto helped me out big time and I really appreciate it. If you need a car go to him

Awesome place my brother got suv here

I walked in with such doubt and marlin and cj made sure my day was made . Drove away in my new car .this shop is the Bomb was in and out in no time everyone was professional and polite. I would recommend anybody to browns auto .

First off I wanna say thank you to the team here very professional and patient. They didn’t everything they could to get me the best deal possibly with multiple option. I will be recommending Browns Auto World to anyone in search of a car. Thanks again!.

So this was the best and fastest car buying experience EVER! CJ, the sales mgr, was very nice and very helpful. He definitely looked out for the cookout..lol! Thx CJ and the Browns Autoworld staff!

Zach has great customer service

All week Browns Auto World has been tore down by customers!!!! When you go over and beyond for the customers and they still want to bad talk your dealership. Well here goes another happy couple smiling and riding!!!! Congratulations David and Susan!!!! Great Choice and Great truck!!!! Courtesy of yours truly and Browns Auto World!!!! Whos Next?

I just want to give a huge thank you first to CJ! now I want to say that this was the best experience Ive ever had just walking onto car lot! Everyone is so pleasant and so hard working in helping people get into a car! I highly highly recommend this place, first time buyers or whatever they work very hard getting you in the exact car you want! Thanks Browns Auto for getting me and my husband in our new car!

Great first experience buying !!! Thanks Marlin Grassivee 😊

This my second time coming to browns auto world and Cj gets me right each time . He’s a beast at what he does.

Just bought a used BMW X3 from Brown’s Auto World. Almost as soon as I drove off the lot, the vehicle started having throttle issues when accelerating. I took it back to the dealership the same day. Even though the vehicle was sold “As Is” and they were under no obligation to do anything for me; they took it into the mechanic shop and spent three days working on it to make sure I’d made a reliable purchase from their dealership. The vehicle is now working great and I am extremely satisfied with both their customer service and going above and beyond to help me when they could have easily done otherwise. Scott, Josh, and Pat, I cannot thank you guys enough for taking care of me. I highly recommend this dealership for anyone looking for a great deal, great service, and integrity in a business that so often doesn’t have it.From a very satisfied customer!Chris

Thank you Merlin he went above and beyond to get my husband into his new 2020 Jeep Compass!!

Absolutely awesome! The sales team is outstanding and no high pressure sales! Everything is already market value to sell. No hidden cost and no games by sales managers! Theyre actually trying to assist you into a quality vehicle at a fair price! I felt excited about my purchase because I received a fair deal for my new vehicle without a inflated price above its value! Thank you all for your assistance during my purchase. I didnt wake up trying too buy a car but the value of the car with the tremendous savings was to much to walk away from. It was truly a blessing from the moment I left the house... Thank youll for everything once again!

Merlin was the best!!! Got my dream car

Coming here was the best decision I made.. I went everywhere to try and get a car and wasn’t able to get a car and when I drove into the lot, I told Chris this is the last place I’m going to try to get a car and he was very patient and eager to help me get a car that I want and I got it . Again I want to say thank you to Scott, Chris, and Brown Auto World for going out of their way to help me into a car!

Yo! Come see Zach! He was very helpful and when I say he jumped through HOOPS, He sure did! Tom from finance also did amazing ! They WILL get you into a car!! Come see them!!

I recommend this dealership to anyone who is in the market for a vehicle. The customer service was outstanding and the sales team worked hard to put me in a newly used car. Overall, if you shop anywhere else I assure you the experience won’t be as satisfying as Browns Auto World! CJ is an awesome salesperson!!!

Wish I could Give them more than one star.. But I am basing this on the fact that I tried to contact them on 9/23/209 and today is 10/3/2019 and to date I have not gotten any response back from them.. Commutation is a little lacking!! Hopefully they will do better by the next person!!

Best car experience I’ve experienced. CJ was awesome and they all worked very hard and well to get me in a car. 10/10 recommend them for all your car buying needs!

Go on down to Browns Auto and see Joel Seekins for great services and a awesome auto purchase experience. I purchased a 2018 Nissan in Jan 2020 and i love it great car goid on gas and low miles..... Tell them Julie Hunt sent ya

Love my new car !!!!!Cj was the best and took care of me !!

My experience was wonderful the whole entire staff was amazing I highly recommend anyone here trust me you cant go wrong... I want to give a special thanks to Mr CJ Lester I really appreciate your help

The staff was very friendly, especially with me being a very difficult buyer with challenged credit. Kim was very helpful with my budget and what would help for my needs. I would recommend them to anyone who is looking establish or rebuild credit it worth the visit... Thanks guys me and my family are beyond pleased with the service provided.

Browns Auto World is great. The people are awesome, and the customer service is top notch.

Great people. Very friendly.

Great experience and Veronica Davis and Scott the finance person are experienced in getting the job done. Veronica went over and beyond to make sure we purchased the vehicle we needed. Thanks again.

I’m so grateful for Cj!! He helped me get into a car he promised he wouldn’t stop til I got one & that day I drove off the lot with my car!! I recommend browns auto world

I really appreciate this place they worked out everything with me.. I thank God first but I thank God for Mrs Veronica and Mr Cj.. go get what you need and be treated like a person and not $ sign.. thanks to all who had a hand in this.

My fiance and I bought two cars from Brown’s Auto World this past year, and were more than satisfied with their selection and service. Buying a first car was stressful and frustrating, but BAW worked with us to get us financed. The staff are efficient and friendly, and whenever I go I know I’m not going to be there all day, unlike most branded dealerships. CJ especially has been very helpful in helping us with our purchases. I highly recommend this dealership to anyone looking to buy an affordable car!

CJ is an awesome sale person. He got me what I want for my birthday a new truck. Everyone should come here. They friendly and kind . They move fast and they work with you 😁

Very pleasant, fast service and personable. Go the extra distance to make a customer feel welcome. CJ was a wonderful salesman and listened to what I had to say

Brittany was a professional from start to finish. I came in there with a hop of getting a car due to bad credit and not much for a down payment and ended up leaving with a smile and a 2017 Jeep Compass! These people worked with me and I was in and out they also played with my six year old to keep him busy treated my family like royalty I will be forever grateful! Thanks Browns Auto World❤️

It helps me get my car andtake great Care and love for therecustermentI want go no were else but them

Wonderful experience I had today Melissa and Kim was great I walked in hopeless And didn’t think I was going to get a car today..I thought they were like every other dealership.It felt like a dream when I got the keys. Because all the other dealerships always gave me the run around..I am so happy I have a Great car to get back-and-forth to work and my family is excited too thank you very much😍😍

Buyer beware!!!! Don’t spend your tax money here!I had to take the time to write up this review, to warn people about this place. My experience was not a good. They tried to be so nice and welcoming but it was all a ploy to bring you in, I purchased a Buick Enclave 2008 on 2/8/2017 they ran my card for the deposit and it did not go through properly. ( I should have taken this as a sign) but, I provided them with my number again over the phone. Well, they were paid, I came to get the car on 2/9/2017 and finish up the paperwork. Well as soon as I get there a warning light is on, I asked them to take a look at it ( they say they stand behind all their cars) They cleaned the sensors and sent me on my way, lights came on again while I was traveling, then the engine light comes on. I am nervous at this point. I call them they said bring the car back the next day. Something about it did not seem right, I no longer trusted them. So I followed my instincts and went to Thompson Buick in Raleigh on 2/10/2017 to get a diagnostic done. Here are the things they said were wrong, Timing Chain needed replacing, Drive Shaft, CV Axle, Steering Gear, Belt, Sway Bar Bushings., Front Brakes and Brake Fluid change. The dealership I brought the car from tried disputing everything saying that those items were regular maintenance on a vehicle ( What?). As soon as I arrived Monday 2/13/2017. Another customer was there, he had me roll down my window to tell me to run far from this place. He explained that he had his truck for 30 days, and it needed work done, the dealership was trying to tell him he needed a wheel alignment but really needed something more expensive, they argued and he cursed them out. He also had a problem within 30 days.Well then my good friend arrived. She suggested to have them look at it and put it all they were willing to fix in writing. Later on the service manager even allowed us to look under the car, it was nothing but oil leaks from everywhere, they claimed they had no idea why the car looked like that( I know they never checked or cared) The moral of the story is do not trust them, we asked too many questions and they decided to sell the car to another unsuspecting customer. They refunded me my money, but, it was truly a headache. The owner never apologized, but, sent his manager to say he was sorry, they do not normally have these issues, but, just in the midst of him saying that this, a lady came up that was checking out a nice Chevy Tahoe, and told him the car she was looking at would not crank or even turn. A coincidence I think not. Well folks, just go somewhere else, I truly believe that this dealership targets low income, people that may have challenging credit issues and takes advantage of them. Shame on them for doing so. Beware!!!!!! The pictures below are pictures of the oil leaks in my driveway from the car.

I can honestly say i never thought i would own a 2000 anything. My credit was terrible. I spoke with Cj Lester and he told me he was putting me in a car! He did just that! All the staff were friendly and very understanding! If anyone needs a car to browns auto world!!!!!

The staff was excellent never ever have I received such fast in and out service wasnt tense everything was awesome I will definitely recommend buying your car from here and a special shout out to Mrs. Antoinette Thank you so much you are the real MVP

This place is amazing. I love our new car. It was so easy, we went in one day and left that same day with our car, by far the best shopping experience weve ever had. See Josh, hes awesome!!!

We came in to window shop. Left out with a awesome car, great price and even better down payment! Thank you to CJ and his staff for working with us! Definitely coming back next time. We are extremely happy!

I HIGHLY RECOMMEND BROWNS AUTO WORLD TO ANYONE ! If the big boys turn you away, go visit Browns Auto World, they have what you need and make sure you leave their place of business a satisfied customer. My wife and I extremely enjoy our new Durango. I have no complaints about them at all. I give them 5+ stars for friendly customer service, 5+ stars for their quality of service, and 5+ for giving me and my family their absolute best. Mr. Tazz Baker was my salesmen and let me tell you he did not stop until I was completely satisfied. The manager Mr. Pat and everyone else in there treats you like family and enjoy seeing a smile on their customers face. I just want to say. Thank you all ! You all played a huge role in my family’s happiness and new beginnings ! Keep up the amazing and outstanding work. We really appreciate it. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

A short time ago me and my wife were out looking at cars, and a friend of ours who had recently purchased a car, refereed us to Browns Auto World, and suggested that we see a gentleman by the name of CJ, once we got to the dealership, we were greeted by a short smiling gentleman by the name of CJ, he was very detailed in the application process and very knowledgeable of the cars on the lot. We were just looking but know in the next week or 2 I will return to buy from him and the staff at Browns Auto World. No Pressure and Great People!!!

Browns Auto is by far the best place to go to buy a vehicle. Staff is very friendly, true, and honest. I will never go anywhere else for a vehicle as long as Browns is around. Thank you soo much Melissa,Eric, and Seth for what yall have done. We are forever grateful.

Always a great experience at Browns Auto World with CJ..thanks guys...great team..and Im riding..they can make it happen..once again thank you

Some of the best prices Ive seen yet. The sales woman (I completely forgot her name), pointed me in the direction for a bigger vehicle that I can afford with my down payment allowance! Sadly I had things come up and had to go, which I feel terrible for taking up her time, but I will definitely be back!

Thanks to CJ and his team at Browns Auto World, I am very pleased with my recent purchase. The entire car buying process was exactly what buying a vehicle should be. Thank you CJ for helping me get exactly what I wanted at a fair price. You guys are the best!

My experience here at Browns was nothing short of amazing!!! The guys were very helpful and super friendly and efficient and got me out of the mess of a car that I was in and into a newer much better car!!! Phillip was great as was Pat at helping me after I was turned down by previous dealers!! I would recommend Browns to ANYONE ANYDAY!!!