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Carroll Exterminating Company
205 Etowah Trace, Fayetteville, GA 30214, United States
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Carroll Exterminating Company

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Review №1

Extremely professional. No high pressure sales tactics. Reliable and honest. Glad to have found them.

Cy
Review №2

After calling for several days to schedule a quarterly service, Ethan came to the house. I wasn’t expecting him but glad he showed up after I was told Carroll was short staffed and there were significant delays to get a technician out. Ethan was the ONLY person in our year service with Carroll that thoroughly sprayed and inspected all areas. I didn’t know what was missing out on the prior visits, until he came! He even sprayed the window seals and inspected cabinets and areas were plumbing might leave exposed holes.He used a duster to collect spider webs outside near the downspouts and gave us lots of information for us to do in between visits. As he was spraying he pointed out areas where we need to use sealant too. He was the best and next time I will ask for him by name only!

Be
Review №3

Mr. Chris came out and treated my house( kitchen area)He was a real Professional, in 3 hours All my ants were Gone !!Chris and I had a wonderful conversation,Cleaned up behind himself and gave me advice on what I could do to stop the ants in the future .I really enjoyed Chris and our conversation.I hope he will be my Tech in the future !Please tell Richard I requested requested Chris for future service .Great Company, Excellent employees !!

An
Review №4

We’ve had a great experience with Carroll! Nick came out, took the time listened to our problem, and went above and beyond to fix it! We had never thought about spraying for mosquitoes but after telling him what a pain they have been he suggested we try it and treating made a huge difference!

Ro
Review №5

Jessica in the office is the best! Very prompt service and she is always willing to go above and beyond !

Pe
Review №6

Great smaller company that takes the time to earn your business. I’ve used them for about 15 years and have always been pleased. You know it’s a great company when the workers stay for years and years and also speak highly of the owner. I wouldn’t use anyone else.

Tj
Review №7

Wonderful company. Wonderful technicians. Proficient. Professional. Courteous. Kind. On time. Punctual. Keeps time frames and very genuine. I refer this company over any pest control company I’ve used in years past.

Vi
Review №8

The gentleman that came was named Michael. He was very courteous and nice however he was in and out of my house in seven minutes. I timed him. That was not enough time to cover the area he had to cover. When I asked him if he had put granular‘s outside. He said that he did however he couldn’t have been out there more than five minutes and I saw him out there spraying. I need someone to come back and do an a complete walk-through again.

Sa
Review №9

We built our house approximately 25 years ago and we hired Carroll Exterminating company as our pest control company at that time, and we have been using them ever since. They are professional, responsive and available for any issues that arise outside their scheduled time. When I call with a concern, they handle it as if I am the most important customer they have and they do what they can to take care of my concerns expediently. We never looked for another pest control company, as they never gave us a reason to.

El
Review №10

No bugs! They always call to make sure we know theyre coming, so we can put our dogs up. This past visit, I couldnt be home to let them in to spray the house interior. After 2 weeks we notice some bug action on the inside. We called and they came right back out to do the whole of the interior. No complaints, no extra charges. Theyre always nice and professional.

Ma
Review №11

A great local company. Chris treats our house for pest control every three months and will come back in between if any pest control problems arise; which has not happened. He is flexible in scheduling our appointments so I can be present. We have not had any pest control issues since we contracted them for their services.

Cl
Review №12

I’ve been a customer since 1996. I never have issues with Carroll. They’re always responsive.

Ma
Review №13

Excellent service. ⭐️ John was timely and listened to my needs. He was very courteous and was diligent from the time he called to make the service appointment. I will definitely recommend this service to anybody. Thank you John for helping me with my ant 🐜 problem!!👍🙏🏼

De
Review №14

John Foster did a great job. He listened to my issues-I talked way too much. He was patient, polite, knowledgeable, and accommodating. I huge shout out to him. Hes a keeper. Carroll needs TEAM members like him.

RI
Review №15

Initial pest treatment. I’m updating my review. These folks are great. That really go out of their way to provide great service. I had carpenter bee issues and they came out and took care of it quick as can be. John took care of my issue. He treats you like family. Highly recommend them.

A.
Review №16

I almost hate having to leave a bad review especially in these trying times where everyone needs a chance businesses included. Also, noting the perfect rating attached to this business, but we all know no one or nothing is perfect. Nonetheless, I will like to note that the office staff (Lauren)has been helpful in attempting to reach some type of resolve. However, the communication is very poor and the treatment that I should have had every two weeks, has turned in to a month and a half of run arounds. Subsequently, I would like to note that my two week servicing had turned into almost a month before they reached out to schedule. When they did, they wanted to schedule for the very next day (sadly, this process does not work for busy households like my own). They were told that someone would reach out to schedule with a few days. Sadly, that never took place because I was unable to reach anyone, technician included and then when I did I have been waiting for callbacks.**I would also like to note that the office did give me a free treatment to make up for the ongoing issues and lack of resolve prior to the current issue that I am experiencing.**Payment, is not a problem, but I am beginning to wonder what the problem could be, since I cannot seem to receive my servicing and hear from a technician/office in a timely manner. At this point I am beyond frustrated, and I am beginning to take it personal. Based off my personal interaction with this company, I would not recommend their services. While I understand everyones experience is not the same, mine thus far has been horrible to say the least!

Fa
Review №17

I use Carroll for quarterly maintenance to protect my home from creepy crawlers. They are always professional and on time. I highly recommend! I am and will continue to be a long term customer.

Ro
Review №18

The service was excellent only complaint is they didn’t brush off around windows and doors. They Usually performed this service

Tr
Review №19

I called in the midnight and that afternoon they were there to spray. On time, quick, and friendly!

Ho
Review №20

We have used this service for years and have always experienced courtesy and professionalism. And I’ve never been judged for my roach phobia!

Re
Review №21

My former residence for 5 years I was satisfied with their service. I relocated and choose to remain with them and I am not disappointed.

Am
Review №22

I always use john M. He is the best in the industry. He acknowledges concerns, bone s up with a solution, is timely and confident in his knowledge. Thank you John.

Me
Review №23

We had an amazing experience using Caroll Exterminating, specifically with John from the wildlife department. I can’t recommend him enough. He was the nicest guy, and he truly cared for the raccoons that we was able to remove from our attic. It broke my heart having to remove raccoon babies from their nest in our attic, but he put us at ease with how much he cared for them. He was very responsive and would come out whenever needed. We will always use Caroll Exterminating and I can’t recommend John enough!

Co
Review №24

Carrol Exterminators is my go to for all pest problems. When we moved in we bonded with them for termites and also started a pest controlservice with them. Since signing up, I have not had to call for a single off schedule treatment! When they do come for our regularly scheduled treatments they are always on-time, professional, and take the time to explain any findings they might find that is out of the ordinary.I would definitely recommend them!

Ri
Review №25

They are always so responsive and just all around great people. I cannot express how nice they are. Great group that we are lucky to have servicing our home monthly.

Ta
Review №26

Very professional and friendly. Gave us great advice and saved us money.

M.
Review №27

Michael did a great job treating our home inside and out for pests and insects on this quarterly maintenance visit!

Ch
Review №28

Weve used Carroll Exterminating several times for removal of hornet and wasps nests and also wildlife removing. We are extremely happy with the work done, great value, very professional and great price. I highly recommend Carroll Exterminating when you have critters that need to be gotten rid of.

Je
Review №29

I have had them out several times and they solved my roach problems. Now Im having them come quarterlyThe technician is always friendly and helpful.

An
Review №30

They have been our exterminator for many many years and we have never had a problem!

Sy
Review №31

As usual, Rick was on time. Did a thorough job, not only inspecting our 28 Sentricon stations, but also our indoor annual inspection for termites.It was 28 degrees outside, but he was his usual cordial self. One can tell that he not only enjoys his work, but his interaction with customers.

Be
Review №32

Sprayed inside snd outside around house tur bugs

Pa
Review №33

We had a bad roach problem, and having Carroll come in and treat the home has eradicated this problem with only 3 treatments. Ian found the hotspot, and it was quickly dealt with. We are very pleased with Carroll Exterminating and would highly recommend it.

Br
Review №34

Weve used Carroll exterminating for many years to do our monthly bug treatment for our small Condominium complex. We have always been pleased with their service. They provide consistently good service for a fair price.

Gi
Review №35

I am so happy with this company at work that I have now engaged them for my home.

Ch
Review №36

I had a problem with squirrels in my attic. They came the next day after I had called. He did an excellent job checking in the attic and setting a trap to catch the squirrels. He has came back at least 3 to 4 times to check the traps and responds immediately when he is called, advising that there is a squirrel in the trap. I couldnt have asked for any better service than this. An excellent job!

Ki
Review №37

Failed to come back out to treat the no seeums. Were supposed to reach out to someone and bring put black lights and retreat but never showed back up.

Bi
Review №38

We have used their services for several years and we have had no problems. Thad has taken care of our home and always is on time and takes time to speaks with us about any problems we are having. Takes pride in his company and work performance. Well pleased with this company. Service and kindness is at the top.

Sa
Review №39

Can’t say enough . . . John was our technician, and he was great! He was informative and got the job done. Squirrels were our issue, and I was at wits ends. John talked us through what was happening and how he would fix it. He did. The people in the office seemed to really care about our concerns too. We liked them (all) so much, We signed up for quarterly treatment bc it is also guaranteed! I HIGHLY RECOMMEND this team, ESPECIALLY John!!!

Jo
Review №40

They provide a regular service to keep me critter free. I have questions sometimes about different bugs I have seen in the yard and they always respond. I have even called about a snake before! They helped me and didn’t make fun of me for being afraid! Ha. Everyone from office to technician is kind and courteous.

Lo
Review №41

We have used them for almost 8 years and we have almost NO issues with ants /spiders or any other unwelcome critter. They are always professional and responsive. Highly recommend.

Da
Review №42

Often we are not at home when they come by for the bait station check and exterior evaluation. When we have had the chance to see the tech, they are very courteous and seem to be just good folks. Glad to have people like this coming to our house.

Ju
Review №43

Carroll is great! They always answer my questions and do what they say they’re going to, when they say they’re going to do it! And, they follow up!

ta
Review №44

I have been using this service for years. When I need them they come. I have spiders and see where theyre still dying so that good. I only use then quarterly. Each member that has been to my home have been courteous and treated like family.

Br
Review №45

Installed a bait system for termites. Very professional and courteous. They arrived on time and were very careful not to hit sprinkler lines or Exterior lighting wires. Overall excellent job!

Co
Review №46

My family has used Carroll Exterminating for the past 6 years and our home has been pest free ever since. We are truly satisfied with their services. Our technician always calls to let us know when he will be out and what service he is providing.

Lo
Review №47

Used Carroll Exterminating to remove one or more critters from my attic. Repeatedly, they like to find shelter there. Ive had my roof sealed and then they chewed through the shingles. John, the exterminator, came and placed three traps. That night a possum was caught. John promptly came back the next morning and carried away the stinky possum and reset the traps. Once we know that all critters are out, John will return and close the hole. Good job John! Eventually, I will have to replace the entire roof.

La
Review №48

Amazing pest service company!! So professional with the best employees and they take care of any type of pest control that you need.

Ch
Review №49

Keith came to our house and traded for common roaches cured the problem very satisfied I would recommend them to all my friends and family

Li
Review №50

Excellent service, great communication, on time,and reasonable pricing.

Ma
Review №51

I called in to have my home sprayed and Doug came the same day. He was incredible and very friendly. I felt like he was an old friend. He did an amazing job and is highly recommended!!! Thank you Doug!!!

Li
Review №52

Nice person, very professional. And perform his job very well.

De
Review №53

I have used this company for many years (since the 1990’s) we hired them for monthly spraying of an apartment building and later for our personal residence. They are efficient and successful at ridding the property of various pests. Great exterminator to hire. I canceled the service because we moved out of the service area.

Jo
Review №54

Carroll Exterminating Company came at the exact time they mentioned they would be here. The gentlemen that came was extremely professional and listened to my questions I had regarding termites in the area. He also explained how the bait system worked and showed me what he was looking for as he was doing the yearly inspection. I also asked if he was ok moving some bait stations which he did gladly. Had a great experience with Carroll Exterminating, highly recommend.

pa
Review №55

Keith came out to my moms house and he went above and beyond to help fix the problem. I will recommend them to anyone and plus they did not try to trick me into signing a one year contract like other companies.

Je
Review №56

We were new to the area and had to find a bug company. Well, Carroll has been great! They come regularly without me needing to remember to schedule. There have been 2 times in the last year where we had some need for them to come back in and they were super responsive and fast. I love that I can call them for all my pest needs.

De
Review №57

Help was needed and your company provided courteous prompt service. You were referred to us by my son and daughter-in-law.Thank you Doug, Jessica, John, and Lauren for your professionalism and timely response.Also very brave to go into an area that wasnt pleasant to go into. Awesome company

Er
Review №58

Have used Carroll Exterminating twice now. Once for raccoons in the attic, and once for rats in the basement. John is the technician that helped us both times. The issue was resolved quickly, John was very knowledgeable, and cost was reasonable. Very happy with their help.

Be
Review №59

He came out and Treated them and they were gone!!!

El
Review №60

They do good work are professional and work hard to ensure I am happy with their service

Ra
Review №61

Carroll exterminating provides us with the Senticon Termite system and this visit was for quarterly monitoring of the bait stations. I have always been extremely pleased with them in all respects!

Ja
Review №62

As a family we have used Carroll Exterminating for years. They have kept us all bug free starting with my parents home, then mine and then my daughters. They have had wonderful technician’s over the years who always strive to do a great job and fulfill every need.

Al
Review №63

Carroll Exterminating has been providing preventative services for me for over 25 years and theres never been any provider that comes close to their quality, value, professionalism, responsiveness, and courtesy. Carroll is, by far, the consummate service provider.

De
Review №64

I have used Carroll for many years. They do a terrific job. They do my quarterly pest control and annual termite inspection. I never have problems with bugs of any kind. They are great!

Jo
Review №65

Very good. they showed up when they said they would. they were very courteous and helpful. They found my issue and took care of it. Would recommend to a family member or friend. Thanks

Da
Review №66

They were professional and quick ..affordable...

Sa
Review №67

Professional exterminators treat our facilities monthly. They are always kind, courteous and always ask if we have any problems they need to treat.

Pa
Review №68

The gentleman that services my home does a thorough job. He is very courteous and professional. I have recommended them on numerous occasions.

Be
Review №69

Dani and the professionals at Carroll Exterminating exceeded my expectations. They are flexible, professional, and provide great service! I highly recommend them. Great value!

Ja
Review №70

Chris does great job protecting our house

Mc
Review №71

I live in the woods surrounded by termites and ants and bugs of every type. They keep my house from being ate up.Had some ant trouble and they know how to take care of it.Does a great job when they dont forget to load my bait traps:)Great Company, very friendly, fair price.Cant live in the woods without them:)

De
Review №72

Carroll Exterminating always provides great service. With our latest visit, Heather was dogged in figuring out where our ants were coming from and making sure they would meet an expeditious demise. We’ve been happy customers for over 20 years and highly recommended them.

Ni
Review №73

Excellent turn around and prompt service. Have used Carrol’s Exterminators since we moved to GA 5 years ago. If problem isn’t solved will come back as many times needed to fix it.

Ai
Review №74

Great service! The mosquitoes and ticks are gone in our back yard! Thier regular service is great as well. I have not had issues with bugs in the house for 13 years now. Thank you Carroll!

Ch
Review №75

I have used Carroll Exterminating for many years and am very pleased with their services. The customer service is awesome, and the exterminating process is very effective. This company is highly recommended by me!

Ed
Review №76

We have an annual contract for many years. I am completely satisfied with their techs and services. If we have a problem, we call and they respond promptly.

Do
Review №77

Jon was great! Knowledgeable, professional, and got the job done. Would use again and highly recommend.

Ja
Review №78

Good bargain and attention to detail

Jo
Review №79

Quarterly inspections are always done timely and with excellent service! Carroll is very responsive to issues in between quarterly service also.

Tr
Review №80

I have been with them eleven years. They have always called annually and serviced me faithfully on my anniversary date. I did not expect anything differently this year if state regulations would allow them to service me. I’ve always been serviced with quality products, priced reasonably, in a timely professional manner. Thanks for serving with integrity Carroll Exterminting.

Ni
Review №81

Always a pleasure to work with this team. Always on time, always friendly, always adaptable to our situation. Look forward to using them for a long time!

Gl
Review №82

I use Carroll Exterminating for my personal residence as well as all my rentals. I needed a new service recently so I called and got an appointment set up right away and Doug came out and inspected the house and got me set up for Centricon. Doug is so knowledgeable on insects, animals or any pest out there. I will use this business as long as I need them as they are very personable but mostly for their expertise. They inspect my properties every year right on time. Doug was talking about a new product for ants. I would recommend this business to anyone.Gloria —-a satisfied customer.

He
Review №83

We have been having issues with water bugs, spiders and an occasional scorpion. I called Carroll Exterminators, Doug was amazing! He talked to me about their process & pricing.He said I would hear from my “local” guy, Chris. In 24hrs I heard from Chris and he was out to the house, spraying and taking care of us.It’s been 24hrs since he sprayed, opening the garage this morning and dead bugs!! Wahoo!!!Thank You Doug & Chris, you guys are great.

Da
Review №84

Questions asked. Questions answered. Never an I dont know. Also Rick the exterminator allows observation so I know what my money is buying. Shows me the traps, the termites and the location of the bait. Very thorough. Great job.

Ja
Review №85

We use Carroll Exterminating for general pest control maintenance. They are always flexible and kind to deal with. And the quality of pest control is great!

Ro
Review №86

Very friendly recommended from a neighbor. Chris is awesome Ive had no problems with termites since services began.

Ke
Review №87

John called & came as he said when he said he would. He checked back often to make sure everything was going okay. He’s very insightful & made sure I understood everything that he was going to do for my roof exclusion. Jessica is very helpful & polite.

Na
Review №88

The service technician went above and beyond to help us get rid of the problem.

Co
Review №89

Chris and Keith are amazing! I never have any pest issues that cannot be fixed. Price and service is 10/10.

Ca
Review №90

We use Carroll Exterminating for our condo building and they do a great job at an incredibly great price! They spray monthly, are always on time and we can text our tech when needed, which is pretty amazing! Very rarely do we find any creepy crawlers living :) and generally when we do its because of construction or something going on nearby.

Co
Review №91

Really appreciate the fact that Carroll Ext. are a very reliable family owned company that assures me that they are taking care of my needs in a timely fashion!!! I would highly recommend them to everyone looking for good and honest company for termite and pest control!

S
Review №92

Super professional and friendly. Went above and beyond

Wi
Review №93

This is the best been using for several years now. Always great service.

Vi
Review №94

We have had excellent service and customer service is fantastic. Would highly recommend this fine company.

Be
Review №95

My technician is very knowledgeable, professional, courteous and always on time. He examines the baits replaces any that needs replacing. He even removers the little snakes that often turn up in his path. I have used them for nine years. Im billed once a year and I pay in increments. My home has been termite free

Ji
Review №96

My tech Thad that performed the service was excellent. He always is on time and does a great job.

De
Review №97

I have been using Carroll Exterminating for almost 40 years and have always been pleased with the service they have provided. I have recommended them to lots of friends and neighbors over the years. They are a very trustworthy and friendly company to work with.

De
Review №98

They were very quick to respond to an inspection need I had to close on the sell of my house. Will definitely use them again.

Ev
Review №99

I’ve used this company for over 20 years. Now that’s a good review I would think!

Na
Review №100

We have been using Carroll Exterminating for years. They do an incredible job!!

Information
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100 Comments
5 Rating
  • Address:205 Etowah Trace, Fayetteville, GA 30214, United States
  • Site:http://carrollext.com/
  • Phone:+1 770-997-1118
Categories
  • Pest control service
  • Animal control service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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