We have been using Comprehensive for well over a decade. Our accountant for our family owned business is John French. I enjoy working with Comprehensive because it is a family run small business. John is extremely knowledgeable and very accommodating. He takes extra time with me and helps me to better understand how our taxes are done. Unlike the other review, which I find quite shocking, I find their billing approach to be very laid back. They have never once charged anything without my consent. Instead, I am sent an invoice and pay it long after my taxes are done. Although, this could be because I’ve been a client for so many years. I am beyond happy with John! He does an outstanding job! Comprehensive, in my opinion, is worth their weight in gold!

Stay away from this company! I had hired their service to do my taxes. I was having my old accountant finish up my previous taxes and then they were going to take over. They wanted a cancelled check so they would be able to take out monies for their services moving forward. Fast forward 4 months they ended up taking out $4300.00 out of my account and provided me with zero service. When I asked why they took out that much they said it was for the previous tax years.I told them that they were not doing those years and Robert French said they would refund me back $2300.00 (which I have this all documented in an email)and they never did. I had to hire an attorney to try and settle. I will also be filling a complaint with the SCAO department.