27 passenger bus was spacious with good music quality and different options for lights. Unfortunately, there was a leak above one of the seats, however our driver, Rachel, fixed it during our wedding ceremony and we had no issues for the remainder of the ride.
The main issue was that our radio didn’t work. The system they had on the bus is very outdated. Every time it would go into sleep mode, which happened about 30 seconds after someone stopped touching it; the music would completely stop playing on the bus. We tried Bluetooth, aux, radio, and every option we could select with the same result. It was incredibly disappointing and hindered our experience with our wedding party on the wedding day. The driver was unable to help us and was unaware of how to fix it. I called the following week to let them know and was told that they would let the warehouse manager know and I would receive a call back. That was over a week ago and I still haven’t heard back. Very unprofessional and I’m incredibly disappointed. Will not be using them again or recommending them. For the price we paid for one day I would expect at least a call back and updated systems on their buses.
Amazing. Literally the best party bus company in the Michigan. We took a bus to cedar point. Best idea ever.
Top Notch provided excellent service from my first phone call to them to the day of our event! Our driver, Bonnie, was on time, kept us informed to her arrival and was very professional!
I’m not one to often leave reviews but if I can save another bride and groom from a horrible experience, I will. I’ve spoke to Top Notch to confirm our party bus for our limo 3-4 times on the phone, through email and through text message prior to our wedding. I was assured that we had a 30 passenger bus. I called the company to confirm once again before I invited our family and friends on the bus and customized cups for them. The day of the wedding comes and the bus picks me up from my house to take me to Church, I had 4 flower girls, 3 ring boys, 2 males, 6 women and myself on the bus and it was nearly full. Then, once we finished our ceremony and entered the bus to attended our reception.. we had to send 8 people in an Uber because they were expecting to come on the bus and there was absolutely NO room. We waited outside of the church for 15 minutes trying to fit 28 people on the bus and ended up having 20 people total including my husband and I. It was honestly one of the worst experiences and the worst way to start off your wedding sending people close to you in an Uber instead of then celebrating with us on our wedding day.Not to mention, the bus arrived with a damaged window and was extremely hot inside during 88 degree weather.
I had such a great night! Deonte gave us the best experience! I will definitely be calling top notch again!
Good service, driver was friendly and they were prompt on time picking up the grooms but were a hair late for getting the girls. It all worked out. Flexible to work with and easy going ! I’d recommend and use them again.
The workers are so nice and polite & this was the best party bus ever!! They worked with everything we wanted & were so respectful about everything. If i ever want another party bus, I know where to go
I cannot say enough about Top Notch. TRULY a TOP NOTCH experience. We had such an amazing time and our driver Roneef made our day go seamlessly. He and Top Notch were absolutely outstanding in all facets. I will most definitely be booking with them again for all future event.
They helped make our wedding day awesome. The bus was clean and nice. Our driver Zahnee was professional and attentive. She got us to our locations with no problems and her driving was excellent. I recommend them to anyone and will be using them again in the future.
Great company extremely professional we always use their service whenever we need a party bus. Every time we book them theyre on time and the busses are clean inside and out. We will always use Top Notch!
Best experience, easy to work with. Great company
Such a good time, Ramsey was a sweet man and was very patient with my crazy friends and I. Had a great time with this company & received the best service from lauri, Alex & Ramsey. I will be booking again. Such a fun night
Soo sorry wrong company.
We used Top Notch last weekend for my best friends wedding and it was incredible! They truly are the best in the business!!! I have them booked for my wedding at the end of July and cant wait for the bus to show up! Professional driver, red carpet, clean bus, lots of privacy, ice fully stocked, TV, sick sound system, you name it.They really know how to take care of their customers. Ask for Dalia if you are looking to book a bus for your event. She is VERY nice and super helpful when it comes to questions and recommendations on where to take pictures. Will continue to refer friends and family members to this company for the foreseeable future! A+
Nichole.... you rock! My wife and our party had the best time... ever@ mist definitely renting again soon.
Thank you Top Notch for providing our dental office with the best party bus and service out there!!! I called Top Notch a couple weeks prior to an office outing to a haunted house and they were able to quickly provide me with a party bus that would fit my staffs needs. We comfortably fit an office size of 20 people in their recommended bus. Our driver Terese was super sweet and even made sure to capture some group photos for us. She arrived early and was very patient with us the entire time. Cant wait to book another top notch bus for our Christmas party. You guys rock!!
I received excellent customer service throughout my entire booking process. They were flexible to making adjustments to my reservation months after my booking. Their limos have excellent design, include great air condition, and wonderful drivers.
We Use Them Last Weekend For My Husband Birthday Party The 40 Passenger Bus And It Was Everything We Imagine. I Worked With Laura Over The Phone Vary Nice Our Driver Was Frank And He Mad Sure We Was Happy. Overall Great Experience 10 Stars If I Could
Top Notch was just that - Top Notch! Their limo bus was just as advertised - updated, roomy and very clean. Major was an excellent driver and very attentive. I would highly recommend them and plan to use them again in the future!!
Very professional company from top to bottom. The driver was awesome (Roneef). He was professional, laid back and extremely kind. He arrived very early and when we made stops we were never looking for him. The bus was always exactly where we departed from it. He kept a smile the whole time. Lastly, the bus was beyond clean and everything we used was in full working condition. I will definitely use this company again (Troy location).
Highly recommend!! Last night my friends and I took the 27 passenger party bus and it was a wonderful experience. The driver was polite, on time, drove carefully and got us to our destination safely. It was a smooth ride and the bus had multiple high tech features. And the AC works great unlike most party buses lol. Thanks Top Notch 👌
Lori was very accommodating with getting my party bus booked and set up. She was such a pleasure to work with. Major (driver) was super fun. Overall I would definitely use them again. The bus itself was extravagant!
Top Notch provided the Cadillac limo bus for my wedding party. With so many things to worry about for the wedding this was not one. The staff at Top Notch were incredibly helpful and kind. The bus was fantastic and our driver was incredibly flexible and wanted to help us in anyway possible. I highly recommend Top Notch!
We would like to thank the staff at Top Notch Limousines for the outstanding service we received with our limo-bus this Saturday. Our driver Adrian was awesome. He was courtesy, efficiency and was the most professional driver. The bus was very nice, clean and all new tech for music, lights, etc.We will continue to use Top Notch Limousine for all of our limousine needs and will gladly recommend them to family, friends and neighbors. They do stand up to their name --TOP NOTCH-- Thanks again for your outstanding service.
Mario was awesome, professional, and made our prom amazing! We definitely would recommend Top Notch to others!
We rented a party bus from Top Notch for our Halloween party tour of metro Detroit and we had a great experience. Our driver, Anna, arrived at our pick up 15 minutes early and was a pleasure to work with the entire evening. Anna took pictures of our group, per our request and made sure we had a memorable time. I would highly recommend Top Notch to anyone looking for a party bus.
Best Birthday Ever!! This is by far the best party bus company in the metro Detroit area! They were able to WILLINGLY accommodate me on very short notice unlike most companies - they were ready and WANTED to help me! The bus was huge! Everything was incredible from the accommodations of water bottles, glasses, ice, & cups, to the lightning, the Bluetooth and surround sound, the comfortable seating and the kindest driver! One of the best nights of my life, 11/10 would recommend.
Top Notch was a great experience for renting a party bus! The guy I dealt with was extremely nice and made the experience very easy. The bus we rented was brand new and had everything you would need in a party bus to have a great time. It was very clean and our driver was extremely nice and professional. If I ever had to recommend renting a party bus to a friend or needed one in the future, they would be my first choice, hands down!
Very professional company .Great experience. Great workers. Always great prices. The driver was awesome (Nicol). She was professional, laid back and extremely kind.
Awesome experience!!! I reserved a bus for a bachelorette party and we had an amazing driver; Nichole. She got into the country theme with us by wearing a cowboy hat and dancing with us as we arrived and left the various places we stopped. The bus was beautiful, clean, and roomy! We had room to dance and we all loved the look of the inside! This was my first time on a limo/bus from Top Notch, but I will definitely will use them again in the future!!!
Great experience. Great workers. Always great prices. This place has very strong family values and will cater to you no matter how needy you are/what situation youre in and give you an enjoyable party bus experience. Not only do they have VERY clean, fine leather seat buses but they have very kind drivers that allow for your own personalized song playlist to be played during the ride. Rented a bus for my 21st birthday and had twenty people seating comfortably on the bus. Great lighting, GREAT air conditioning (a must for those hot summer nights- something that I find a lot of party bus companies lack).
I used Top Notch Party Bus for a corporate social event a couple weeks ago. Everything went extremely smooth. They showed up on time, the bus was in amazing condition and the driver was very friendly. Our driver was Nicole. I would highly recommend them to anyone looking to rent a party bus.
The ultimate party bus experience from start to finish. They welcomed me with a red carpet to start off. Bus was very well maintained and actually very stlyish with its interior layout. The driver was what I was extremely impressed with as his main goal was the satisfaction of his passengers. He checked up on us various times and made us top priority. I perceive ZERO reason why I would ever elect to ride with anyone other than Top Notch. Its just that simple.Thanks for the great time Top Notch, will be seeing you soon for our Christmas party and future events guaranteed!
Booked this bus last minute for my birthday after realizing my original one was actually a school bus. Rimon (the owner) worked with me on the price and assured me hed give me the best party bus experience Ive ever had and he definitely did. Was super friendly and easy to book with. The drivers Pamela and the trainee Elise, were angels given that I had few over the top drunks on the bus and I spent a half hour drunk talking to them because I couldnt deal. Will definitely be booking all my future buses through them and recommending them to all my friends.
This business truly is TOP NOTCH. Their five star service and customer care is incredible. Highly recommend using them for weddings, holiday parties, or even just a girls night out!
Best party bus and even better service. Roneef was an excellent driver and made our night!! Will recommend to everyone.
Nicole was my driver she was very helpful and patient while we waited on a few people. She had a great attitude which made everyone else feel more relaxed and ready to have fun. The bus was also really nice it was my first time on a party bus and it was a great experience I will definitely have to go through top notch again in the future.
What an incredible experience! Truly professionals and the busses are so clean. Major was our driver and was exceptional!
We decided to use Top Notch for a nite out to celebrate my birthday party. They came highly recommend. Defiantly use them again for future events. 5 star service and experience.
Wonderful experience! Theyre party bus was gorgeous! The customer service from booking the bus in the beginning to the driver the night of went above & beyond do accommodate my group and provide a great atmosphere! All around wonderful company & I will undoubtedly recommend them to all of my friends & family!
The best party bus service! Perfect for special occasions and events. They are super friendly and are very easy to book. The buses are nice and clean. Will definitely be booking again in the future!
My friends and I used Top Notch Party bus to go to a concert this summer, and it was by far the best experience I have had on a party bus. The owner and driver were very nice and respectful to all the passengers. From this day forward I plan to only use Top Notch. 👍🏼
Celebrated my cousins birthday party with top notch and the name speaks for itself. We had a great experience the bus was so nice and spacious and our driver was really nice we had a ball from beginning to end. I will most definitely be using their service again
Loved my experience with top notch. The bus was very clean and comfortable! Nicole our driver was very friendly and patient with us. 5/5 stars. We had a great night!
This is a top notch company!!! The Owner and all of the employees make sure you have a great experience using their Limousines. Our Driver Terri was amazing with the kids she took to the Christmas Dance. They were in great hands.
Incredible experience with this company. They treat you like family and and give you the best deal. They have limousines and buses that can accompany as many people as you want and the drivers are always so nice and on time. Highly recommended (:
The name says it all! You get TOP NOTCH luxury service that is memorable for all involved. I recommend for any type of event that you are looking to have a phenomenal experience. I could not have asked for anything better.
To start, this company seems very friendly, has a beautiful fleet of vehicles, and great pricing!! However, I ended up being disappointed with my experience looking for a party bus for our wedding. They had told me on two separate occasions that they would message me information, which never came through. They also promised me a quote, which I never received (even after I inquired again about it). I know every company has to start somewhere, it just seems that they may be a bit overwhelmed. Definitely give them a shot if you feel comfortable, I just didnt feel I could take the chance on our big day.
Frank was excellent very nice and good driver. Ride was smooth and would refer him over any driver.
Second time using Top Notch! This time was a surprise for my girlfriends birthday. Just note that these busses get bumping! Colleen was our driver for the 30 passenger bus and she was very polite and was accommodating to what we wanted and where we wanted to go. Thank you for another great experience!
I am so glad I dont have to lie about anything, I thank God he destroys my enemies no matter what so, devil you are already defeated with your ugly self, the enemy will use whomever allows him too, I will pray for every lost soul, no matter how big and bad you think you are, youve already lost. When they go low you go high!My affirmation for the day.Life is BeautifulFocus on the PositiveLive Life its PreciousTime for a ChangeIm Blessed
We hired Top Notch to take a group of students to a dance. The driver, Terry was AMAZING. She took everything 20 freshman did in stride, including the very loud, very obnoxious music. I felt completely safe having her drive around this group.
We used top notch party buses for a sorority event and they were great! The busses were super nice and they all showed up on time. Also, the manager was super responsive to all our needs, would definitely recommend and use them again.
This is by far the best limousine company I’ve used. The driver was very professional and on time, the buses are very luxury and brand new. I highly recommend this company to everyone.
Hats off to Top Notch and their entire crew! These are the most beautiful buses youll party on. Theyre brand new with awesome TVs, amazing speakers and plenty of room for ice and drinks. The bus drivers are so accommodating and helpful with anything you need. Perfect for any type of event, I would highly recommend them for corporate parties as well! I cant say enough positive things about this company, reach out and ask for Rimon, hell set up the perfect day! 5 stars to you, cheers!
Party busThis company provided the worst party bus experience I’ve had. The bus was late, the driver left us at the first destination, lastly we were removed from the bus by the police.The company as a whole provides no assistance to clients after hours. On this particular night, the bus driver only gave his contact information to one person. As we arrived to our first destination we announced we would only be there for a half hour. After waiting over an hour for the bus to come back or drive past, which is normal practice, I decided to call the main office because the phone with the contact information was mistakenly left on the bus. I assumed since this company is generally utilized for nightlife events I would have no problem getting someone to contact the driver on our behalf. I called multiple times and the phone went straight to voicemail.After being outside in the rain for Almost 2 hours we, on foot, tracked down the bus. After contacting the owner directly he provided nothing but excuses. He did not care about our failed customer experience. He provided excuse after excuse to protect his driver.After we finally gathered our whole crew from walking the streets looking for the bus we aired out our frustrations to each other. We came together collectively and voted to stay on the bus and have a good time for the last hour or so we had. We had people from all across the country fly in for this special occasions so we wanted to celebrate the way we intended. After realizing the company would not be offering compensation for the issues we decided we would move on and deal with the issues later.After we told the driver we would be staying on the bus and we just wanted to drive around he began moving. We finally got the music connected and we began pouring drinks. After about 15 minutes the bus stopped. We all assumed there was traffic. A few minutes later the bus doors were opened and we were asked to exit the bus by the police.We had not spoken to the driver. We were not misbehaving. We were not rowdy. Prior to exiting the bus I inquired about the reason we were being removed. The driver told me personally he did not want to listen to us speak about our frustrations, it made him uncomfortable. We had stop speaking on what happen for more than 30 minutes so his reasoning definitely took me by surprise.The lack of accountability and customer Service this company provided to us was completely unacceptable. If the driver had been on time, followed the “drive around” policy or spoken to us before having us removed from the bus, this experience would have been saved. We lost money from clubs we never made it to, lost time standing outside and some people were left without transportation while waiting for our arrival at the next stop. Overall this experience was horrible. Worst party bus experience I’ve ever had. I would think twice before booking. Some company policies are definitely in need of change or enforcement.
Adrian was the best ever! He had the red carpet ready for our staff outing. He made sure the temp inside was just right and even took time out to make sure we knew how to use the bluetooth radio. We will definitelty use Top Notch again
Great experience and great service. Top notch has the best buses I have ever been on. They also offer a very reasonable price for the newest buese
PKIG used TOP NOTCH for our Opening Day party to carry us on two buses form our office to downtown. The drivers were on time, courteous and very accommodating. The buses were very clan and comfortable and I would highly recommend Top Notch.
We had a great experience with Top Notch Party Bus. Booking was very easy and they were very informative. Our driver Adrian was very professional and took care of all of our needs. We will definitely be using Top Notch in the future for any of our future events.
I highly recommend Top Notch Party Bus/Limousine Service. They came through for me after 9:30pm! Nobody does that & not just for one transportation vehicle but two!!! I can’t thank you all enough!!! But I do appreciate my drivers Tony & Romi they were awesome. I do want to thank you all again!
Our driver Le’Andre was terrific, friendly, and professional. All 5 star reviews from me for him, the appearance of the bus, and the service overall. Thank you for everything Top Notch.
Wonderful experience! Theyre party bus was amazing! The customer service from booking the bus in the beginning to the driver the night of went above & beyond! thank you Top Notch Party Bus and Limousine
My experience with Top Notch was outstanding, Top Notch is wonderful company ran by great people. The driver James Mosley was the best driver you could possibly have, I highly recommend him and Top Notch Party Bus Company.
The best company I have dealt with yet. These buses are no joke. Would and will recommend friends and family.
We used Top Notch Limo for our Company opening day Party, we had 2 limos, and they were amazing!!! Both our drivers did everything possible to accommodate us, and we will definitely be using them again in the future!!
Overall great experience with Top Notch!! Very clean bus, great surround sound and bus driver Miss Nini made everyone smile, making the experience even greater. Very comfortable even with a group of 32 people. Made our prom night special!
Loved my experience with top notch. The bus was clean and comfy. We were lit.
Topnotch party bus was a excellent choice for our Womens Ministry outing. Frank the driver did a good job.
Very friendly service. Had a great time and it’s all owed to them. Wouldn’t use any other service.
Took this bus from Detroit to Ann Arbor and we had a great expierence from the start of the night! Our driver was pleasant and the bus was VERY nice!!!! Will rent again for those special occasions
Very accommodating and easy to work with! Would highly recommend to anyone in the metro Detroit area and hope to use again in the future.
Wow!!! Amazing buses!! Hands down the best party bus Ive ever been on. Every part of the experience was TOP KNOTCH!! I highly recommend them for any event!
Phenomenal experience! I would reccomend this company to anyone for any special event! The buses are brand new and the drivers was super nice and accommodating
Great bus with a fantastic driver. Adrian was awesome! Very nice, positive guy. Smooth ride, and everyone had a good time.Took out the 40 seater (and it actually could hold 40. Though snuggly. Less exaggeration than Ive seen elsewhere) for a company party. Back of the bus has controls for everything.Even with some communication issues after booking...everything worked out great. Will definitely consider for next years outting.
Highly recommended for any party or event. Great atmosphere very nice and clean buses. The driver was very professional.
Best party bus Ive ever used. Driver incredibly accommodating!
What can I say? This organization is AMAZING. I work at a local elementary school in Warren, MI. We were going to have to cancel our long standing field trip to ski at Pine Knob. I got in touch with Chris and he donated two large party busses to get 65, 5th graders to their field trip. He not only saved the 5th graders for this year, but potentially for years to come as well. He was amazing from start to finish. If I need transportation for anything I will be choosing this company! You cant go wrong!
Top Notch has all brand new luxury party busses that will fit your needs. Very clean busses and reliable! I would recommend this company to family and friends, give them a try!
The people I dealt with were very professional and the bus was really nice and brand new. Definitely would recommend for any event you need a party bus.
This company provided my friends and I everything I would expect from a party bus company, and more. They give that fun experience that you want on a night out. Would never reserve a bus from any other company.Ps. Make sure to reserve weeks or months in advance Bc they seem to be booked quick.
Thank you Top Notch and Roneef for being an amazing driver for our Birthday last night to the hub! The driver was so patient and professional! We appreciate you Roneef!
Super nice buses!! Will only use top notch for my events! Always a blast!!
Top Notch was very accommodating and everyone had a great time. Will definitely return for future events.
This company vastly mistreated our group of black business professionals trying to celebrate a friends 30th birthday. To add insult to injury, the company has allowed an employee to post a positive review with details trying to discredit others, like myself, who are upset about the way they were treated. I would not book with this company. Try at your own risk.
Best night of my life, and top notch only made it better. Thank you, top notch.
Had an amazing night thanks to Top Notch. Would recommend anyone to use this service.
WOW best experience ever, had the best time everything was very professional took care of us very well.Will come back all the time I LOVED riding with top notch
Top notch party bus provided an amazing, clean and fun party bus to have fun with all our friends. They care a lot about their customers, had a great night!
Its really unfortunate that I have to leave ONE star. I would rather leave no stars at all.I have dealt with several different party bus/limousine rental companies over the years, and never have I EVER had an experience like the one we had with this company. Choosing a company to help celebrate a special event and then to be treated and have the experience we had is absolutely ridiculous.The bus arrived 15 minutes after its scheduled time we were contracted for. When our party tried to enter the bus, we realized it was the wrong size. We had party of 28 and were told the bus would fit over 30 comfortably. So, during the 5 MINUTE ride to our first destination, we had guests sitting on each others lap.When we exited the bus, the driver was told to return in 30 minutes so we could go to our next destination. 30 minutes passed and the driver was nowhere to be found. An hour came and went, an hour thirty, hour 45, still..no driver. Parts of our party left on foot to try and locate the bus. We stood in the rain waiting for the bus to come back. The first location was at capacity at this time so there was no way to reenter.At 1am, members of our party were able to locate the bus using an app to find a phone that was left on the bus. Once the driver arrived, obviously no one was happy. He stopped me on the way in to tell me that there was no time left on the itenerary. I didnt prompt him to give me this information, it was volunteered.My contracted friend whose 30th Birthday celebration it was was on the phone with the owner, trying to find a solution the nights many problems. He placed the blame on her and never offered an apology. We were on the bus for a total 20 minutes sitting in the same spot. We lost the reservations and deposits at other clubs we were to attend during the evening, and the owner couldnt even recognize his companys part in the fiasco.We decided to stay on the bus and finish out the time we had been contracted for. We poured drinks, listened to music, and tried to have a good time. After being on the bus for about a total of 25 minutes (30 including the initial 5 from the restaurant to the first destination) police entered the bus and told us they were there remove us. No one was rowdy or even speaking to the driver. As we were exiting the driver again offered information saying that full payment wasnt yet recieved, when they had a credit card number on file. An officer took me to the side and told me that they had been called because the driver didnt feel safe driving us anymore. No one threatened the driver or was even speaking to him. We were all too busy trying to get our friend to have as good of a night as she could at this point.The bus showed up late, wasnt the correct size, disappeared after our first destination, and then we were escorted off by police, adding embarrassment on top of all of that. The owner sent a message to the driver mocking our friend about how upset she was. He also sent a text to her at 2 am THE FOLLOWING NIGHT requesting that she not say anything negative about his company online, which is EXTREMELY unprofessional!As a business owner, I am extremely shocked at how everything was handled. There has still not been an apology issued, only more excuses as to why everything happened the way it did. There is no way that I would allow an employee and representative, of not only my business but of myself as well, conduct themselves in the unprofessional manner he did.I would not recommend ANYONE use this company for future events. Extremely unprofessional and non accommodating.
Top Notch never fails to provide amazing service!! Would definitely recommend for any type of event and I can’t wait to use them again!
Unbelievable experience. I didn’t think I’d enjoy my night as much as I did. Thank you Top Notch!
NICHOLE TROUTMAN. I was not going to post a review. I was trying to let it go, but now since one of the bus drivers want to post a total fabrication. I feel the need to speak up. The bus full of so called unruly people you are commenting on are, Nurses, Military, and Business owners, etc... We are all college graduates who can not and would not be unruly due to our status in the business world. For you to lie as if you were there just saddens me. Your driver did not show up 15 minutes late, ours did. You were not left outside in the rain for 2 hours, we were. You did not have to walk around in heels in Downtown at 1 in the morning looking for your bus, we did. You was not escorted off a bus by the police because of the drivers claims of us threatening him. With the times the way they are, My daughter and her guest could of gotten hurt. Instructions were given to return in 30 minutes. Your coworker unfortunately did not return, follow the intenurary or follow the company bylaws. We lost money/deposits. People who were to get on the bus at the 2nd stop were stranded. Maybe you should have spoke with the owner before posting the fabrication about us, since hes been trying to make up for the horrible experience, or maybe you did??My daughter ended up not paying which is true, news flash, her guest care more about her and our day that was ruined than the money. For you to lie and say you witnessed it is a laugh. Not unless you are willing to put in writing and lie and say you were illegally riding beside the driver is fine by me. You speak of integrity saying that a person that would write such a long lie has none. But yet only one of us has lost our integrity and the funny part is that it is you, and whats even funnier is that you know this.Top Notch I understand that you want to believe the driver, but employees lie too. Nichole I have a question, if this was you or your daughter would you have paid $700 for what we went through?
DO NOT BOOK! This company not only ruined our night, but after we began to leave reviews they bribed us to take them down. Unbelievable.
Very pleasant experience and amazing customer service would 100% rent again!
I used top notch for my wedding and I was very happy if I able to I will give a 100 stars clean bus nice employees Great prices and amazing staff wont be disappointed loved them and was very happy
I had a good time on this bus the driver Nicole was excellent
If I could leave no stars I would. We called the company to make this complaint and they were pretty much telling us there was nothing we could do we asked them could we work out an arraignment where we could get a discount since we weren’t getting the time we paid for. That’s when we realized they never collected the rest of the money ($600 which was NOT our fault we still had the money was ready for them to take it out the account it wasn’t a problem).The driver arrived late, didn’t understand what was going on took us to our first destination (4 mins walking) we told him we were only dropping by for 30 mins (this was about 10:50) we go to first place party a little and then go outside to chillax and wait for the bus.... WE COULD NOT FIND HIM FOR 2 HOURS (12:58). We had to use ‘Find My iPhone’ to even track down the bus so thank God someone left their phone on the bus we walked for BLOCKS to find the driver when we found him he was smoking a cigarette and his response was “I was just about to drive over” the host of the party who was originally furious started to say something and stopped and just got on the bus. The rest of us followed we then started asking questions ‘What happened to 30 mins?!’ And ‘How could you not have remembered to pick us up?!’ We even stopped our police friends to help us look. Mind you we had heels and nice clothing on by this time we were chafing, blistering, and furious. It was mostly family and some friends so they were not having his excuses so they properly told him whatever he was saying was not an excuse and it was utterly ridiculous to leave us waiting 2+ hours. After that we drove around to pick up the rest of our party which was scattered around downtown looking for the party bus (1:10). We got to the last few people and the bus stopped. We started to finally party (it never took off we more so sat around irritated) the bus was still in the same spot and as we asked the driver what was happening police officers were forcing us off the bus. We asked why and the driver claimed he felt threatened and that we were too rambunctious which was crazy because we had family and friends on this bus and it wasn’t a Bunch of 20 year olds they were in their 30’s and up the vibes was chill until we told him about being 2 hours later picking us up.