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Elite Carpet Cleaning Service
29031 Glenarden St, Farmington Hills, MI 48334, United States
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Elite Carpet Cleaning Service

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Ma
Review №1

They were wonderful, and did a great job. We will definitely recommend and use their services again! Thank you!

mi
Review №2

This was our first time using Elite Carpet Cleaning and I have to say I’m glad we switched. Shane did an excellent job and really took time to understand where the stains came from. We have had our carpet cleaned many times and the stains always return. This time they didn’t. Thank you for making my carpets last longer.

Ru
Review №3

As advertised. Great professional service from scheduling to completion of the job. We have over the years used several of the larger carpet cleaning companies. Rush in rush out get paid. Complete opposite with Elite Carpet Cleaning Company. We firmly believe in supporting local businesses when possible. Shane was impressive from the start. Truly customercentric and detail oriented. Its noticed and appreciated! Thank you for the great service. We will be scheduling additional appointments and sharing your information with others. Thank you

Pa
Review №4

Great prices and a great owner. He really worked hard making sure he cleaned everything to the best of his capability. He answered all of our questions to the best of his ability. I highly recommend him for sure.

Sh
Review №5

Elite Carpet cleaning is the best. They work especially hard in high traffic areas and got my off white carpet clean. I have 2 grandsons, ages 2 and 6, who run through the house like the road runner. Great prices, I can get the carpet cleaned more often. I highly recommend Elite and have shared his card with my family.

Ge
Review №6

Great prices and a great owner. He really worked his butt off making sure he cleaned everything to the best of his capability. I highly recommend if you want your house steam-cleaned you call.

DK
Review №7

Elite Carpet Cleaning has cleaned our carpeting for the last 8 years. The carpets always look great and Shane is extremely thorough! He always leaves some of his magic potion at no charge and it takes stains/spills out like magic. We have also had our tile cleaned and, again, excellent job. Would highly recommend!

Bi
Review №8

Their attention to detail is second to none! They have cleaned our very light colored sofa twice so far now, and have always managed to make it look brand new again...and that is quite the feat with a 2 and 3 year old constantly putting greasy-food hands all over it. Recently, my son had the flu and unfortunately vomited all over the sofa. There is absolutely no sign or smell of any of it however thanks to their hard work and diligence! Thank you Elite Carpet!!!

Ma
Review №9

Shane, Elite Carpet Cleaning,was here today for the first time. I received friendly, thorough and efficient cleaning service.Shane gave me recommendations to deal with future stains and offered worthy advice in keeping the pet-uses carpet fresh.The carpet never looked so good! Definitely will recommend and use this company again.

Si
Review №10

Very Professional and Friendly. Jenny did a awesome job helping me getting a good schedule in and Shane did more than a perfect job on getting my carpet cleaned.Shanes tips on how to keep the carpet good were a thumbs up :)Thank you Shane and Jenny

Io
Review №11

I had a carpet cleaning today, and i was very pleased at the results. Michael was so thorough, patient, professional, and did an excellent job on my carpet. The 6 years i have lived at my apartment. This was by far the best cleaning ever. I would highly recommend this company to anyone in need of carpet cleaning. Thankyou for a wonderful cleaning.

Je
Review №12

NO SHOW. I paid a guy to be there for them; he couldnt stay til 3:30. She suggested I just leave my home unlocked for them!!!!!!!!! SERIOUSLY? AH, No. Then she just asked me if i wanted to call another service . . . AH, YES. I HAD to give them a one star to post this. They dont even deserve that.......In response to the owners reply to me. I never once yelled at anyone at your office. She said this mistake was 100% on her!! I simply agreed with her. She asked me if my guy, who I was paying, could stay hours past your delivery time. I said no. She then asked if I could leave my home open to strangers!! Again, i said no. At no time did i raise my voice or insult her or anyone. She is a liar if she said I did. I will donate $1000 to any charity you want if you can provide a voice mail of our call!!! Your employee was incompetent and admitted it and made idiotic suggestions! Leave my house open?? What business would even suggest that? Blackmail? How am i blackmailing anyone? Everything I said was 100% true and i never once raised my voice. I sit in an office with 20 people around me. I suggest you talk to your employee; she is not being honest with you. I find it interesting that you took zero responsibility for your companys role in what happened.Please provide me with the abusive words your wife alleges i used. I made zero personal attacks or curse words. I did not raise my voice, ever. If you can prove otherwise, i will gladly type a retraction and pay $1000 to any charity you desire.

J.
Review №13

After reading the reviews for Elite Carpet Cleaning I decided to give them a call and I am glad I did. Shane was prompt, knowledgeable, efficient, thorough and detailed when servicing my home. I highly recommend Elite Carpet Cleaning to anyone looking for first class service. Thank you again!

Ch
Review №14

Shane comes out to my business every year. Hes professional, trustworthy, conscientious, and passionate about servicing his customers. Plus, he does good work. I recommend his services to everyone I know.

Wi
Review №15

I hired Shane to clean the carpet in our new home and am very happy with the service provided. Emails were answered in a timely manner, he arrived on time, explained the process, and did a thorough job taking his time to complete the work to a high standard. The carpets look much better and I will hire him again the next time we need carpet cleaning.

Je
Review №16

They were on time, knowledgeable fast and professional.

Tr
Review №17

Ive had my carpets and tile cleaned by Elite twice and couldnt be happier with the service and work they do. Very communicative during the quote and appointment process. Shane is very thorough and detailed with the stained areas. Cant say enough good about them, I wouldnt go anywhere else!

Gr
Review №18

I hired Elite Carpet Cleaning Service to clean all carpeting in my recently purchased condo. The previous owner was a smoker and there was significant residue left on the carpet, soiling at the edges, and general stains from many years of use. Shane came out to do the job arriving in a timely fashion. The job was completed efficiently and effectively with an exceptional display of professionalism and work ethic all for a competitive price. He utilized high end equipment and was very knowledgeable on the latest and greatest practices in the industry. There was a lot of carpeting that I was worried I would have to replace and now I will not have to. I would highly recommend this service.

Su
Review №19

Excellent service and a job well done. I have had them cleaning my carpet for the last few years. They have surpassed my expectations every time

Ma
Review №20

Shane knows the carpet cleaning business. Hard worker and very knowledgeable on stain removal. My couch and loveseat look like new.

Jo
Review №21

Had a rental unit carpet cleaned. I am out of State so my realtor suggested Elite. From the pictures I received Im very happy with the results.

Ja
Review №22

What a great experience! Shane was friendly, fast and extremely informative. We had concerns about needing new carpet because our puppies caused some issues and now we wont need to. Very pleased!!

Je
Review №23

Arrived on time, was very professional, and even carried a package into my home for me. Highly recommend. Oh ya, and the carpets look great. Lol

De
Review №24

Shane is very professional, reliable and knowledgeable when it comes to your carpets. He was able to remove pet stains that I thought would never come out! I highly recommend Elite Carpet Cleaning Service!

Te
Review №25

This was my first experience with Elite and I will definitely recommend this company to others in the future. Shane showed up on time, was professional, knowledgeable and nice and brought my two couches back to life with a thorough cleaning. I was very pleased with the excellent service.

Co
Review №26

My carpets are white again! My carpets were cleaned thoroughly, along with my new white livingroom chairs. Great detail went into his work.

Je
Review №27

I highly recommend them to everyone! They were quick and careful, and full of helpful tips! They did an amazing job making my carpet look cleaner than it ever has before. My business will always use Elite Carpet Cleaning Service Inc JG

Id
Review №28

Wow. Just WOW. I am in the middle of a household room trade for my (boy/girl) twins, as they have apparently outgrown Disney characters (from kindergarten) now that they are in middle school. This means painting and older kid furniture, with bonus everything moved from the two rooms into the dining/living room creating nearly two weeks of chaos (interrupted by the holiday/being out of town) if you know what I mean. Painting and new furniture assembly were completed in one room, prep for the second/scheduling the furniture stuff was complete - and I suddenly realized this was the PERFECT time to FINALLY get the carpeting cleaned.Naturally I realized this late Thursday afternoon, with the furniture folk scheduled to come Saturday afternoon.I tell this to explain the INCREDIBLE level of customer service I received - I called Elite, explained the situation (did NOT want to delay the furniture people because I want the rest of my house back YESTERDAY - lol!), and fully expected to be told it was impossible with such a last minute request. (I blame the paint fumes for my befuddlement - lol!)They were at my home Friday morning at 8:00 am and the job was FANTASTIC. I dont even KNOW what some of the stains were (kid room carpeting!) but at least two blobs were sparkle slime and he got them more out than I had any right to expect. Price was good (there is a $10 coupon on his website), he showed up on time, and the carpet in both rooms looks almost new again (and it is ten years old).I fully plan on contacting Elite again in the future when things are NOT utter chaos, and highly recommend them not just for the excellent job, good value, and exceptional courtesy from not only the office staff but the owner of the company, but also because they were willing to help a frazzled mom make sure two kids werent going to be spending the next five years yelling at each other about childhood carpet stains ruining the look of their new rooms. Lol - if you are a parent, you know what I mean!Much appreciation - this companys top rating is well deserved! ❤️❤️❤️

Sh
Review №29

Elite came today and did a fabulous job on our carpets, I had previously hired 2 other well known companies and was not pleased with the results but Shane explained everything he was doing and my carpets look and smell brand new. Highly recommend.

Th
Review №30

Had my carpet cleaning service today and this was by far the most thorough cleaning I have had on our home carpet. I strongly recommend their carpet cleaning services.

La
Review №31

Used Elite for the 1st time today. They kept us updated with texts on when they would be coming and arrived on time. The carpets are as clean and neat as could be and I will be using them again.

Ch
Review №32

Weve had Elite Carpet Cleaning clean our carpet for many years. They always do a very good job. Shane is always on time and is very professional. We couldnt be happier with the service.

ka
Review №33

My experience initially was not a good one, but Shane reached out to me to explain his concerns and I understood why he acted the way he did. My first experience with Elite Carpet Cleaning was a good one.

Ch
Review №34

A friend recommended Shane and I feel fortunate that she did as he is extremely professional, personable, knowledgeable, affordable and does a great job. I highly pass along her recommendation!

Br
Review №35

On time, great price, kind, taught us tricks to deal with dog spots, and clean carpets!

Jo
Review №36

Shane has been cleaning our carpets for years, GREAT JOB EVERYTIME !Jeff - We never had any problems, but you might be right about the barber shop and the lawnmower shop.

Pa
Review №37

Good job on my parents home yesterday they were pleased with your service and will be recommending Elite to friends and family. Thanks

Ro
Review №38

After carpet was cleaned, stains reappear. Contacted them and they said it was from padding. I used my steam vac and steins came right out. However, my $ was cashed! Not happy with this company.

Na
Review №39

Best carpet cleaning in the area. Only cleaner I will use.

R.
Review №40

Our family moved into a home with 2 dogs and cream carpeting and having grown up pretty much with all wood floors I had NO idea the kind of havoc dogs could wreck on carpeting.I called a couple of places but the conversation I had with Shane at Elite was different than the three other places I tried, including Sears. Shane was very informative and engaging without becoming boring or overly technical. Also, he seemed to have a real sincere energy and enjoyment for what he was doing.Elite was on-time and the work done was absolutely incredible! Let me repeat that...THE WORK DONE WAS ABSOLUTELY INCREDIBLE!Our carpets had come to look so bad from the dog accidents and our own spills, etc. that I had resigned myself to expect an 80% or maybe a B+ type result from the cleaning. I expected that not everything would come out, but theyd look better than not cleaning them.ELITE BLEW ME AWAY!Our carpets looked practically BRAND NEW! They easily looked restored to about 97% of their original look! No trace of dog whatsoever! No remnant of juice stains! Little sign of heavy traffic at the entry points. This was one of the few times that something I purchased actually EXCEEDED my expectations!To say I recommend Elite Carpet Cleaning is an understatement. Make this guy and his company your ONLY call.R.J. Welch

Je
Review №41

Great work. Very pleased

Ch
Review №42

Ive used this carpet cleaning service for over 14 years now and they are always, on time, quick and efficient and very thorough. They also give good advice on how to treat stains in between carpet cleanings.

Ah
Review №43

Great Services!

Ha
Review №44

GREAT WORK!

Information
100 Photos
44 Comments
4.7 Rating
  • Address:29031 Glenarden St, Farmington Hills, MI 48334, United States
  • Site:https://elitecarpet.net/
  • Phone:+1 248-547-9023
Categories
  • Carpet cleaning service
Working hours
  • Monday:Closed
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:9am–3pm
Highlights
  • Veteran-led:Yes
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