Brought my Samsung TV in for repair. Bad power supply. Brought in Monday, was ready Wednesday. Prompt courteous service!
Probably the worst service Ive ever had. Ill keep it short.I contacted LG back on Dec 7, 2017.I needed my ice maker repaired. Canon was contacted within a few weeks and responded to me. We conversed attempting to get my fridges exact model and version. I sent him an picture of the sticker in the door.He ordered the part and came a few weeks later. So about now Ive been down a ice maker for about 2months.He came, was very nice and friendly. But actually had the wrong part. But now having seen the fridge he assured me he would order the right part and get back to me.Never got back to me. I attempted at least 10 times to contact him. Always left a message with the desk lady. I even called her out on either not relaying the message or him not responding intentionally.My final straw was yesterday I called her out again on the issue and told her this was the last chance. I need a call back today from the technician or tomorrow morning. Guess what... Still nothing.So now I call back LG for warranty repairs. They attempted to contact as well and FAILED. So theyll be filing a complain against Cannon and this may result in them losing LG warranty repairs.If this is how they treat guaranteed money warranty repairs, I can only guess how they treat actual paying customers.Ive attached a photo so you know my story has at least some merit since it sounds so insane to go nearly 1 year and 3 months without a ice maker.I also noticed they somehow reset their reviews. I remember originally seeing LG chose this company and the exact issue was what Im experiencing myself. Shady company to avoid at all costs. Ill review how my repairs go with Appliance Works since LG is moving me to them.
Joe was on time, very professional, gave an honest diagnostic and he had my refrigerator repaired and working before he left. I Highly recommend!
Top notch !! Found problem with the stove within minutes ( circuit board ), he did a little work on it and Im back in action! He could have soaked me for hundreds but didnt. .
Rude