Ive used dial cab for Sanford medical pickups several times normally I have a good driver but I called this evening to confirm an appointment the guy was rude short with me and hung up as I thanked him very much all I heard was the phone clicked down so for the most part good company reliable friendly staff put sometimes the phone operators to take calls need to be a little more courteous but what I use of again yes
Called night before and scheduled pickup at 5:45am for morning flight. Called at 5:50 no body show, man in other end said “we’re really busy someone will be there” and he hung up. Called at 5:58 spoke to different man told home we needed to catch a flight. He was more cordial but couldn’t tell me when someone would be there, only that they’d been sent. At 6:02 we had no choice but to drive and park at Airport which we will now have to pay airport parking.
Always gets me to my destination. very good taxi.
Fairly reliable but dont waste your time on app or trying to use their website. Cant set up an account without app and app wont let you verify the account to set it up.
Very prompt. I love the text message sent once cab is booked. You can track your cab eliminating any anxiety. Smooth ride and friendly drivers. Also great option for early morning transport.
My driver was super nice and the dispatcher was really accommodating and nice when the taxi driver and I had a miscommunication and missed connecting at our meeting point. Thank you so much for making a stressful day better!
Extremely fast calling interaction and fast pick up. Smooth clean ride to the airport, and it didnt cost an arm and a leg.Ride share service wasnt available, and this was my first time interacting with a taxi. Very impressed by the professionalism and the price.
Its a cab. They show up. You go where you need to. You pay... That part hurts. Otherwise no issues
The driver was very safe, courteous and friendly. Didnt have to wait long, maybe 7 mins. Will use this taxi service again if the need arises.
Was quoted a 30 min wait to get picked up from the hotel...15 mint later the driver was here. The driver was really nice and helpful, the cab though could definitely use a cleaning. No funny smells or anything but the floors were dirty. Driver was safe and got us there in one piece. Id hail them again if I was in the area.
Worst ride service in the Midwest. When I worked at a hotel they were on our “do not recommend” list. I’ve personally been threatened by a driver in a strip mall parking lot because I rolled down my window and asked if he was going to park or if he could move to the side because he was parked in the middle of the lane looking at his phone and I couldn’t get bye. I watched one drive thru my friends yard and over a curb bottoming out the bottom of her van to get to a apartment building instead of driving around the block. And last but not least I was behind one going 45 in a 25 on a north fargo road. They’ll hire absolutely anyone apparently and none of them think laws apply to them, they’ll cut you off in traffic with less then a foot of space to spare. They’ll go out of business eventually.
Very unprofessional. In the last two experiences, the drivers sped, slammed on brakes and swerved. The vehicles feel like theyre going to break any second. Plus wanted to take longer ways to mess with the meter. I felt very unsafe and when I called in a complaint, the business didnt do a single thing about it. I DO NOT recommend doyle taxi services. Very dangerous and unprofessional
Amar was by far the best humble person I have ever met, this man deserves the world. He’s is such a wholesome person
Gentlemen that picked me up was a Great Guy!!! Excellent for early morning Airport Run. Thanks. Much appreciated
They were fast and efficient! Not going to lie, the drivers are kinda sketchy at night though it was still a fair experience.
Arrived early morning and we were able to get someone to pick us up. Such a kind man. Great convo, safe driving, and very great vibe. Thanks Akra!
Great service! Always quick and friendly drivers
First driverJessica was very nice, on time, and friendly. Vehicle was very clean. I will be using them 2 more times during my stay in Fargo. I will update later on the other drivers. Second driver he was nice, friendly and arrived quickly got me back to my hotel quickly. The only problem I had is that he was a smoker and the vehicle reeked of smoke if I would have known that there were options for non-smoking vehicles I would have taken it. But he was courteous enough to roll down the windows to let it air out and was courteous enough not to smoke while I was in the vehicle so that was kudos to him. Update final driver was just as good as the first two I dont know what all these people were complaining about earlier in the reviews all three drivers were very nice!!!
Great overall service and friendly drivers. Dispatchers are ride and need more supervision as well as customer service training.....
Great hard working driver I will recommend you guys to use this company . Is very cheap and the drivers are awesome. Keep up the good job Abdullah is one of my best drivers and I love riding hes cab hes humble young man keep it up the great service Abdul.
Tried to get a cab to work, they wouldnt answer the phone. Tried to place one online, had to sign up with an email, cant login until I activate it thru the email. Look in my email only to find promotions and no way to activate my account, worthless.
Drivers are friendly, service is MUCH safer then Uber or Lyft in my opinion. Cars are clean, rates are fair
First cab company I call when I need a cab. Open 24/7 far as I can tell. As a night worker thats important to me. Theyve all been pretty cool friendly good conversation and fair pricing. In other towns Ive had cab drivers take wrong turns or the long way the entire trip doubling the price tag but Ive never had this problem even remotely with Doyles. 5/5 would reccomend.
Always makes sure you get to where ever you need and puts customers first from the drivers to the dispatch call people, very nice nice and professional, 😊
Good cab company and the driver are good too
I called this morning the guy on the other end was very unprofessional and and impatient he was rude when all he had was one job very disappointed and unprofessional dont let them treat you like that your the customer
The dispatchers were quite rude, and even yelled at me. I ordered a cab and was told 30 - 45 minutes wait time. After 45 minutes, I called back and polietly asked for an update. The dispatcher just said, no. I politely said I had waited the 45 minutes and was wondering if she had an estimate. She said No. It might be 5 minutes or one hour. I said that I would need to cancel, and she snapped at me.
We have had more that one customer complain about their service and multiple of their drivers use my works parking lot like a race track flying through at 30+ mph. (And I have tried to call them so they know about the issue but they do not answer)
Called for a taxi the same before and morning of to get to work and both ti es confirmed yes a taxi would be there at 5:40 am to get to work called back at 5:45 am to be told I was the second on the waiting list.
My driver was friendly and took the shortest way to my destination
Every time I call the dispatch hes very rude however the cab drivers themselves are not
Always have a good time with good drivers
Drivers are nice staff on phone are rude and crabby used them weekly for medical rides and I confirm every ride the day before.. and every person I have talked too in office is rude to me every time ...but drivers are polite and great people ...so now I called doyal a few times after leaving this review and office people have been very friendly ...so its hit n miss ...overall good service
I left my vape in #70 so whoever finds it can keep it i guess.
Highly recommend use this transportation service
Great service and fast pickup time!
Beats an Uber any day, better prices every time.
Always fair waiting time busy or not. Pricing is pretty good i dollar a minute basically
Fast, friendly service. A little on the expensive side.
Excellent cab service so Enjoy lol.
Worst cab experience ever...pay attention because the drivers wil most definitely try to milk the meter.
Good people trying to get by just like everone else. So far have been treated with the respect keep up the good work.
They r pretty quick on their pick ups
Requested taxi service in advance for a ride to the airport and they never showed up. I called and the guy was extremely rude. Just use Uber.
Dispatcher was super nice and the cab showed up in a reasonable amount of time but that’s where the positive experience stops for me. Driver couldn’t find my very obvious apartment and I had to guide him over the phone to my place, then drove in the oncoming traffic lane for a while on a road that had a concrete divider so he couldn’t even get back to his lane (not that he even noticed) then took a really weird and unnecessary route thus making my fare larger. Will probably explore another cab company option when Uber and Lyft aren’t available.
Great cabbies, great dispatchers!
The ride was fine. The van vehicle sounded as though it needed some sort of maintenance.
Great service too have very professional
It takes them too long to get to pick me up and the drivers give themselves tips if you use a card. Also the drivers drive way too fast and some of them are rude
Great experience.
Lame but know how to keep there nose in there own business
I’ve used Doyle’s before, and every time was terrible. One time, the driver had his girlfriend with him. The other times, the drivers were rude and the cab smelled. I’ve also been flipped off, brake checked, cussed at, and cut off while driving. Every time it’s been exclusively by Doyle’s cab company drivers. I can’t believe this place is still operating
Got to my appointment on timeGreat taxi service
Our driver was Emily, shes a nice lady got us where we needed to go in a timely manner.
Amazing service! Always fast and reliable! Would definitely recommend this company!!!
My car died on my way to work which I work the over night shift. It was -20 or -30 one of those and I call doyles first at 11 and said I need a cab I told them my situation and where I was and for 30 min no cab called them back and said they did not have a cab for there so I gave him the address to where I was AGAIN and he said 20 min for a cab......30 min later NO CAB AGAIN call them back and was like where is my cab and told him the address and says we didnt get a call for that address. This taxi company is worthless I was waiting for these people in the freezing cold for like an hour. Get it together doyles you guys really suck. Thank God for the west fargo police...
Not enough cabs running especially with the fair in town.
My god! What did I do to deserve how rude the dispatcher was to me? This is why I usually take an uber!
Always available, not like those other app rides.
Great service. Use these guys all the time.
Mostly good yup
Like them more then uber because no spiked hours always same..
Todd was my driver. A complete gentleman, he helped with my belongings and even hopped out to open the door for me. I will use this business again.
Sometimes they say they are coming and dont show up for 45mins
Great service.
Dispatcher was rude, disrespectful, and I decided to go with Lucky 7, and what an amazing company, and dispatcher. The driver was so nice, the van was a super nice drive. I definitely will choose Lucky 7 from now on!!!
First driver wasnt very friendly but it was a ride. Second driver was awesome & friendly both had quick response times & good drivers
Very good driver on time
I will not use this cab company again. I will use uber or walk or just stay home instead of calling them.
Everything about this company is trash. Trash management, trash dispatch, trash drivers. Try others before you end up here. Word...
Youre not very much of a good service.
Takes forever to get a ride almost every time Ive needed one.
Excellent Service and Driver
Drivers are slobs, drive 50+ mph through residential neighborhoods honking and flipping you off if you get in their way. Im amazed they havent hit a child yet.
Good cabbie.
Scheduled a ride for 9, said they always plan to be 15 minutes late....not sure why. Didn’t show up for 40 minutes. Also didn’t answer the phone when I called back a second time.
Took Doyle Cab a few times they are very friendly I like this company. The only thing I didn’t like about it last time is that The cab that I was in didn’t have AC and it was very hot!! I felt bad for the cab driver he was sweating they should not be driving when it’s this hot in a cab with no AC specially when you’re wearing a mask I could not breathe very good and I just got done with my infusion so that’s the only problem I have with that time
Always on time and reliable!!
Good guys
Ruben was my driver. He picked me up after I realized I could not walk like I thought. He was super friendly, and did not show any sense of irritation even though he was supposed to be off 45 mins prior. I sincerely hope he understands how much he is appreciated. Thank you, Ruben. Ill recommend you to all of my Fargo friends!
Waited an hour outside at 0100 waiting for the cab
Good job
Good service
Never have drivers available when I call.
Love the motivation these guys put into their work.
Sometimes the dispatch can be rude otherwise some drivers make you late. Depends on the day.
Great service and great people too
The wait time it took to get a cab was horrible. I didn’t find out how long it was gonna be to get a cab until after I paid. I called 5/11/2020 to get a refund and have yet to receive it!!! The guy who answered hung up on me upon the refund request!! I would recommend just using Uber or Lyft and not pay these crooks your money!!!
This taxi service is hit or miss. Ive used them four times...to and from the airport. The to the airport drivers in the morning were great, helpful, and very pleasant. Their vehicles very clean and well maintained. However, both of the return trip drivers were mediocre. Neither helped me with my bag, both of their vehicles were disgusting and dirty inside..
Dispatch continuously gets the address incorrect and then treats the customer awful. Uber and Lyft may be a little more expensive but worth not dealing with the individual I dealt with last night...
Quick, courtesy and reasonable.
The man who took my call was extremely rude and hung up on me after I simply asked how long it would take for a cab to get to me. I could see on the tracker that the cab driver had gotten lost, so I called again to see if I could get ahold of the driver since my area is a new development and sometimes GPS systems don’t work. The same man answered, and again was extremely rude and told me to just “wait outside” before hanging up. Then the driver didn’t speak to me, and ignored my time saving suggestions on the route. I ended up late to work when I should have been 15 minutes early. If I could give 0 stars, I would.
I used them the first time (never took a taxi before) in a bad snowstorm several years ago. I felt so bad when I remembered later that I never tipped the driver. I called Doyles to see what I could do and they told me that it was okay. Recently I used them several times while my car was in the shop for a couple of days. I always had pleasant drivers who I felt safe with and visited with during the drive, the last one even waited in the cab to make sure my car started okay when I picked it up from the service shop after work - around midnight. Very pleasant experiences.
Nice and friendly drivers..Very clean vehicles.
Always there when you need them.
Pretty quick, friendly drivers
Great drivers
Fast and reliable!! friendly drivers who care about your service.. I would recommend Doyles to anyone!
One of this company’s drivers failed to yield and about ran into me. Proceeded to lay on his horn until I stopped. Then he went a step further to get out of the cab and claim he was in the right. Driver wouldn’t give me a name, but I would never do business with a company that hires drivers that react as this individual did. Older guy, grey hair and grey beard that was driving a Doyle’s silver van. Can just about imagine what kind of customer service this company has if these are the individuals that work for them. As a company it’s about image, this is a very bad image.
Terrible. I called for a hospital discharge at 4pm and driver didn’t come till 6:30p after I threatened to call Uber. We called several times and nobody seemed to know what was going on or care for that matter. Don’t recommend this taxi for reliable pick up!