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Smokeys Garage
1105 W Broad St, Falls Church, VA 22046, United States
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Smokeys Garage

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Ma
Review №1

I’ve been going to Smokey’s since 2014. My mother and I first moved to the US and were tired of being taken advantage of at auto shops because we didn’t have a man with us. Smokey’s has blown our expectations out of the water. They’re professional, don’t waste your time or money, and fast! They’ve always been able to accommodate me when there’s a last minute emergency such as a tire patch (done today in less than 20 min) or something more serious like replacing a cracked rotor. As a 26yo woman it’s refreshing to have a place so reliable and safe. Thank you!!

am
Review №2

Very prompt service. Had emissions inspection done in 20 minutes. Very friendly and helpful techs.

Em
Review №3

Smokey’s was very upfront about when my car would be ready, they turned around service very quickly and were polite and reasonably priced

Ve
Review №4

Excellent service. Ive used them 3 times for major and minor work. Nice men, very personable.

Al
Review №5

A very honest mechanic. Ive been a loyal customer at this location for about a year, and each time they were able to diagnose the problem with my car and solve it quickly. Also they have a very convenient contactless system of dropoff/pickup of the vehicle.

Sa
Review №6

Thanks so much to all the staff at Smokeys! I got my cars safety/emissions inspection here during the worst time of the month to do so. They have a great drop off system so I just left my car there with instructions and put the key in the deposit box. The next day June 30 they called me mid day and said my car was ready. No need for me to sit in line early in the morning!They get bonus points for doing a good job scraping off my old tag too. Really appreciate that little detail guys.I will see you all next year. ~Sarah

Ma
Review №7

Very quick, kind, and they always remember you when you come back.

Ma
Review №8

Honest, polite, nice people. Great service.

Do
Review №9

Excellent place!

fr
Review №10

They always do a great job on all my vehicles. I have never had to go anywhere else

De
Review №11

First time visiting will definitely return. Honest service, timely, good communication.

Jo
Review №12

Honest, reliable, and great quality care.

Tu
Review №13

These guys were super helpful. I came in on a Saturday morning to get my headlight bulb changed and they were fully booked. I asked the man at the front desk to just check to see if he had the bulb in stock that way I wouldn’t have to come back twice (once to check the bulb and again to change the bulb). So he checked my bulb and found out they had it in stock. Turns out a person who was supposed to come in was late for their appointment so he fit me in a 10 minute time slot. Now I’m good to go and saved tons of money relative to what the dealership would have cost. They were at most a third of the price that the dealership quoted me.

Ke
Review №14

I needed a pre-purchase inspection on a vehicle from a local seller that didnt want me to take it out to my own mechanic 30 minutes away. I called Smokeys about 2 hours before I wanted to drop it off and they were very accommodating and provided a very thorough inspection. I was very satisfied with the level of detail and the mechanic was able to walk em through the notable things on the vehicle. The price was also lower than anticipated.If I lived locally, I would absolutely make Smokeys my mechanic of choice. Thanks!

Je
Review №15

I had some battery / electric problems I tried to troubleshoot myself. After a quick conversation the owner asked a tech to run out to the parking lot to look over a few things. He found a loose connection and it turned out to have fixed the problem. No charge, even after I asked what I owed him. Cool thing to do.

Mi
Review №16

Extremely helpful with my state inspection and emissions. Would definitely come back when it is expired. Highly recommended.

Ju
Review №17

Smokeys is great - I take all my cars here for service. they are personable, reasonable and quoted me far lower prices that other places to do the same type of work. fully recommend this locally owned business with moral fiber.

ja
Review №18

New to Northern Virginia, needed to talk with a local mechanic! Meet Chris at Smokeys and felt comfort from the start! Good guy and doing honest work ! Did not do much for me but steered me to the right transmission shop to have my 1980 Corvette 4 speed rebuilt!!!!! Was happy at HiTech Transmission too! Right guy for the job.... Both places get my 🤙!

At
Review №19

They really do offer professional services at a very reasonable cost. Above all, I found Smokeys staff to be very honest and trustworthy. They really wont charge you for unnecessary items as other mechanics do.Thumbs up!

Ia
Review №20

This review has been a few weeks in the making. I called Smokeys a few weeks ago about replacing my AC Compressor on my 1978 F-150. After calling around town, they were the only ones who said that they could work on it. Other mechanics said I wont even go near that. I had them do some other work and they did a great job. When I got the truck back I had some issues with the starter that left me stranded. Not only did they help me troubleshoot, but they also accepted the truck back as soon as I got it to the shop. When I got it back they had two starters waiting. After replacing the starter five times they finally had they old one remanufactured. They went above and beyond to make sure that my truck was fixed up and running again. This service exemplifies what these guys are about. They run an old school shop based on customer service and getting the job done. If the truck werent leaving the area I wouldnt hesitate to bring it back to them for any service needs. I recommend Smokeys for anyone with an older vehicle. Or for any general repair needs. These guys are awesome.

Te
Review №21

I needed a tire change at this particular location and everywhere else I went they were charging outrageous amount Smokeys garage did it at a reasonable price and extremely fast

Dm
Review №22

They are *honest* and will not make you do things you do not need, or overcharge for parts or labor. They give thoughtful advice. Far better than your average car mechanic.

St
Review №23

I went to Smokey’s for an oil change and routine check-up. I asked specifically for insight on the condition of my brakes and tires. I was told that both were in good condition. A week later, one of my tires went flat and I learned that the reason was that the tread was dangerously low and there was dry rot on all four tires. Not only that, but after the oil change they didn’t properly close everything up, resulting in an oil leak. Needless to say, I will never be returning.

Ja
Review №24

I take all my cars here for service and the mechanics have never disappointed me. Are honest, personable and have affordable prices!

Le
Review №25

I find the team at Smokeys very reliable and honest to work with. They do the work that is needed and dont overcharge or try to find other things wrong that need to be repaired. Ive been using them for all my routine maintenance for over 6 years.

No
Review №26

I was referred by a co-worker that loves this place. I dont know if the management of the mechanic have changed, but this place sucks. They dont return calls. The mechanic suggested something be repaired that didnt need repairing. The customer service and the work are horrible... I just want an honest mechanic who isnt always trying to screw me over. These people are not them.... September 2013.So, my struggles with mechanics and repair shops continues. Update on Smokeys Garage. So since October 26 of last year, you may have noticed that I didnt update Smokeys again. Well, thats because the problem wasnt fixed. So instead of complaining about anymore or further pursuing it, I just decided I didnt want to be bothered. Car still vibrates. And they failed my struts for safety even though they werent unsafe. The car drives worse now than when my struts were supposedly bad. The reason why Im updating today is because I went to yet another mechanic complaining about the vibration and they told me I had after market struts on my car. Well, when I went back to Smokeys in October, they supposedly switched out the aftermarket struts for Toyota. Guess what? I found out today that they didnt do as they said. I believe Mark was the service manager at the time. He totally lied to me. He let my car sit on the lot all day and didnt do anything to it. Meanwhile, I had to take the metro and the public bus system in the heat. This was the second time that I took the car to Smokeys to have them follow up and the second time that they let the car sit there and did nothing to it. They totally insulted me. They had no regard for my time. I was taking graduate classes last summer and had many meetings to attend. Mark (or whomever) totally disrespected my time. The only reason he brought me back in was because the owner insisted he provide me with better service. And he didnt even do what she requested. I understand that Mark is no longer the service manager at Smokeys. But he used to be at Don Beyer (which owns Smokeys). I hope he isnt in either position anymore. He totally lied. And the technician that failed me on an item that shouldnt have been was so wrong. Im very very disappointed in the dishonesty of the service manager and technician at Smokeys. And beware because they might be at Don Beyer too. June, 2014.

Fa
Review №27

Very honest and trustworthy mechanic shop. They will definitely go the extra mile to help you.

Go
Review №28

So i took my car to this shop two weeks ago for an oil change they charged me over $ 80.00 and said that the oil had been changed. To my surprice the next day my light came back and on so i checked if the oil was good and to my surprise the car had bearly any oil all they did was reset the light and charged me the money. I had to take my car to another shop to confirm my suspicions they never changed the oil and almost destroyed my engine. Dont use this cheats they scam people and when i confronted them they denied what they did i even took photos of the low oil gauge.. i dont recommend them at all...

K.
Review №29

I wish I could agree with the rest of the reviews. I know the company recently changed hands and I got a horrible service. They held on to my car for 5 weeks. The fixed 1 of the 3 issues. I even bought the parts they needed and dropped them off so I could get my automobile back. I would not recommend.

Jo
Review №30

This shop does great work and is very honest. Love the drop off overnight option!

Mi
Review №31

These guys are very friendly, honest, and professional. If you are looking around for a garage, I would wholeheartedly recommend Smokeys.

St
Review №32

Very good mechanics. Not the cheapest fix in town but quality work.

To
Review №33

My go-to for car repairs. Always diligent and helpful.

El
Review №34

Used wrong oil filter for my truck and destroyed the housing, the parts they use are cheap aftermarket parts, i didnt even drive a mile from there and it was gushing oil cost me 917.75 and they didnt pay a dime.

Jo
Review №35

I guarantee you will not find a better garge in the DMV. Honest and friendly group of guys.

Bi
Review №36

Fast reliable service

Ja
Review №37

Always fair, if you do not trust your automobile repair shop dont use them.

An
Review №38

State inspection and emissions

Information
10 Photos
38 Comments
4.4 Rating
  • Address:1105 W Broad St, Falls Church, VA 22046, United States
  • Site:http://smokeysgarage.com/
  • Phone:+1 703-531-1370
Categories
  • Auto repair shop
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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