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Atlas Heating & Air
10210 Canyon Dr, Fairhope, AL 36532, United States
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Atlas Heating & Air

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Ka
Review №1

The air was not working at our short-term rental at 10pm. I called about 10 other 24/7 heating and air companies and Atlas was the only company who had someone available to help. Someone was at our property within 30 minutes and made me and my guests super happy! They are also trying to take care of their customers and did not charge an additional after hours fee right now because of covid. Super friendly and honest tech as well!

Jo
Review №2

Rocky once again was an utmost professional and took care of exactly what we needed.Thank you!

Am
Review №3

This is the most trustworthy HVAC company. Rocky is the best! Be sure to call them for all of your AC needs They saved me $1800 because of a misdiagnosis from another company. Dont use anyone else

De
Review №4

Called and got same day service! Very professional and friendly. Definitely recommend!!!

Ji
Review №5

I like the fact that my technician (James) was very nice, had good communication skills and didn’t act like he was bothered by having to fix my ac unit. A good attitude goes a long way. Thanks

Ch
Review №6

A burning plastic smell was coming from my air vents around 8pm the night before I was supposed to leave on vacation. After searching for a good company to call, around 9pm, I called Atlas, expecting an answering system. Instead, an actual person answered my call, and when I explained my problem, she immediately contacted a tech to come to my house. James R. arrived by 10pm, diagnosed our problem, put in an order for the replacement parts, and promised to contact us as soon as the part was in. Sure enough, the morning after we got back from our trip, he had the part, quoted us a reasonable price, and was able to travel to our house and complete the repair within a couple hours. Everyone I spoke to with this company was professional and helpful, and the work James did was top notch. So glad I chose Atlas for the job. Will definitely use them again and recommend them to everyone I know.

St
Review №7

We have a second home in Fairhope and of course when we arrived late Friday night on July 4th weekend one of our AC units was not working. We called early on Sat morning and Rocky came early afternoon and got us back up and running. He was so professional, knowledgeable and passionate about his job. And, the service was extremely affordable. This company will def be our go to from now on.

js
Review №8

This company has always been right there for me when I needed them, whether for my own home or either of my rental homes. No regrets here, ever!

Pa
Review №9

They came out quickly, were very professional, and did the job quickly. Well done. Thanks guys!

sh
Review №10

I wouldnt use anyone else. I never have to wait very long for a technician. They are very knowledgeable about there ac products.

O
Review №11

Very professional and very friendly people. Josh was the owner and he is a great business person. I will recommend and doing business with them for a long time.

Be
Review №12

Out within 30minutes of the call. Great service!

Mi
Review №13

Cameron my technician came out fixed my AC unit checked underneath duct work and found cross over duct had come a loose. Had two other companies came out prior to using Atlas and they wouldnt even check underneath now its blowing good cold air from vents. Very Professional Company will use this company from now on.

Co
Review №14

Highly recommend. They are fairly priced, prompt and attentive.

Ch
Review №15

Technician very professional and courteous

Ch
Review №16

I have used Atlas a couple times now over the last couple years and I have been really happy with them. I have had some really unfortunate issues with 2 of my AC units but the guys at Atlas have been great working with me to keep the cost down. Ive recommended them to all my friends and family and will continue to do so....Oh, and just in case some of you are wondering, I am not getting paid for this review or compensated by them or Google in any way. I just feel that good service should be rewarded and hopefully this review will help them get at least one more person to give them a chance.

An
Review №17

We have tried several HVAC companies on the Eastern Shore. This one stood out for its friendly service and fair pricing. We have handled two emergencies through this company with outstanding results. I’m so impressed I signed up for the yearly maintenance package. I can’t recommend these guys highly enough!

Vi
Review №18

Great company. Friendly and prompt. Will always use them. They have install in one of my homes and repaired my 2nd.

Je
Review №19

Very responsive, came out at 9:30pm and had cooling off within a hour the owner even called and talked with me they will be the only AC company for me from now on.

Ha
Review №20

Was to say early and prompt with inspection of our unit. I can appreciate the prompt with timing. Also was sent a text that technician was on the way. Another appreciation😁. Our unit is running smoothly due to early inspection before the summer months come in. I highly recommend Atlas Heating and Air. Give them a call. Let them know I sent you over😊😢

ju
Review №21

My apartment complex decided that my air conditioning going out at 6pm at night, with the inside temperature at 86, was not important enough for them to come over and fix. I called Atlas and they got here quick. They were so helpful and so kind. They fixed my air so fast. I cant thank them enough for helping me through this issue. I would never have been ok overnight with no air condition. Thank you to the whole gang.

Ch
Review №22

Atlas heating and Air is by far the best A/C company around. The owner will go above and beyond to make sure you are completely satisfied. I highly recommend that you give Atlas a call for all you A/C needs. Purchase the maintenance contract, its worth its weight in gold. Just had my first service of the year 2020, the tech was professional and very knowledgeable. If you are not using Atlas Heating and Air, you need to. Best in the business.

Le
Review №23

Texted right before arriving, was courteous. Did such a great job on one unit that the service we had them work on our other unit! He replaced a thermostat without having to reschedule! Highly recommend!

Ma
Review №24

As always, the service was prompt and courteous. The problem was fixed expertly.

No
Review №25

Company was great. Staff was knowledgeable and friendly. After installing unit they cleaned up what little mess was made. Very positive experience.

Ju
Review №26

Josh and his crew did an amazing job on both a service call and an install of a mini-split system. Josh showed up on time took the time to answer my questions and concerns and did a clean install. The system has been working perfectly and now we have a cool garage.

De
Review №27

Atlas came out and fixed my ice machine. They came out the day I called and told me what was wrong. The part was ordered and it was fixed within one day. I highly recommend Atlas. Thank you.

Wh
Review №28

Um, our tech was Rocky & I was legit impressed. That guy knows what hes doin. Worked on our unit in a freakin downpour! 😲 #BeastMode We know who were hiring here forward

Cr
Review №29

The people at Atlas are on the top of their game. They are very knowledgeable about their industry and get right to the heart of the problem with no jerking at you wallet if you know what I mean. Best service and best price. They are the best. We have called on them multiple times and they are always their to take care of it.

Vi
Review №30

We had a perfect experience with Atlas. They were prompt, informative, and extremely helpful. We will definitely be using this company for all of our future needs.

Ka
Review №31

We have had major air conditioning problems two years in a row during the hottest part of the summer. Atlas provided us with excellent service, going above and beyond and getting the necessary repairs made quickly. The charge was also very reasonable.

Da
Review №32

I will definitely continue to use Atlas for all my A/C needs! They provided swift and professional service for the second time we have been in a pinch! They are honest and stand by their work. I signed up for a service contract, and look forward to using this company in the future. I highly recommend them!

Br
Review №33

I called needing help because I’m having to stay at home when not at work due to being sick. The lady I spoke with was amazing and worked hard for me! Less than 10 minutes and my fan was working again! If I ever need anything done again I will call them. I highly recommend Atlas!!!!

He
Review №34

Bob & I met Josh Johnson between visits to the hospital for week long chemo treatments. We had been advised by 2 different vendors, in July’s heat, we needed a new system; $6,800 bid by 1st, $5,900 by 2nd.Josh began, we both watched. He traced wires discovering 2 disconnected (or cut), spent more than an hour (seemed longer in the heat) then repairing both, cleaning the unit and left us with an air conditioner that worked beautifully past 2016 when, after Bob’s death, I sold the house. I will not consider calling anyone else nor should you. Ethical & Professional. Helen Trammell

wi
Review №35

Outstanding customer service! My a/c died at 3pm and after getting the runaround from my home warranty company I called Atlas. Not only did the receptionist pickup right away she had a tech to my door in 45 minutes!!Rocky my tech got to work right away checking all the wires and components for fault. He ran thru a diagnostic checklist and isolated the circuit board as the problem right away. He called his boss/mentor and they ran thru the same checks he just did to be sure that that was the actual problem. A lot of service guys let their egos get in the way and just assume their right It was nice to see they have a system to double check their work.He ran a jumper cable to get the compressor working so we would have a/c overnite and came back early the next afternoon to replace the circuit board.The bill was so reasonable i signed up for the yearly maintenance program so i can nip problems before they start.Excellent service!

Su
Review №36

We have used Atlas Heating & Air for a couple of years. We know that our HVAC system is undersized for our house and it is more than 20 years old but they do a wonderful job with the maintenance and are managing to squeeze as much life as possible out of our system. They are reliable - always show up when they say they will - and talk to us in plain English (no techno jargon) so that we understand exactly what they are doing. Very nice people to deal with.

Ma
Review №37

Nice, Professional and Timely Crew.

PE
Review №38

Atlas heating and air dose great and professional work, and also have that a professional staff thanks guys for helping our family and the time of need👍

Ro
Review №39

We bought a new system about 1 12 yr ago. Awesome service. They are here when they say they will be there. You can count on them!

Do
Review №40

Best experience with ANY company that I’ve had in awhile. I got home from a birthday party on a LATE SATURDAY AFTERNOON, and I just KNEW that I’d have to go stay in a hotel until Monday. I have two small children, so staying in an 86+ degrees house wasn’t an option. Josh came right away and had me up and running within a few minutes. He went above and beyond and even washed my A/C filter for me. Highly recommend this company!

Re
Review №41

I have used Atlas a few times now. They installed two new Carrier units at my home, replacing two 18+ old Rheem units. So far, so good. They made sure to tidy everything up when they were done. Everything is cooling off, Josh seems to be a great guy and highly knowledgeable in everything having to do with Air Conditioning, coming at it from a scientific perspective.

Jo
Review №42

Josh Johnson with Atlas is amazing. He always stays focused on the specific issue and when he leaves the job, it is complete and it is correct. I don’t ever even consider calling anyone else for my AC needs.

Do
Review №43

Atlas Heating and Air are true professionals. They are courteous, professional, extremely knowledgeable, and efficient. They provide a real value and you will know the job is done right!

Cr
Review №44

We have used Atlas Heating & Air twice over the past year. I had used other A/C companies in the past but hadn’t been happy with those companies. My neighbor highly recommended Atlas and specifically said to ask for Josh, so I decided to give them a try. Both times, Josh was quick to arrive, and both times, he was able to immediately diagnose the issues and knew exactly what was wrong. This past time, he had my unit running within 30 minutes! Josh was very professional, knowledgeable and courteous. I am very impressed with him and his abilities, and I plan to use Atlas for all of my heating and A/C needs. I can highly recommend Atlas Heating & Air, and I am glad to know that I now have an A/C company that I can trust!

Gr
Review №45

Excellent service. Replaced our old unit in a timely manner at a fair price. Very professional and a pleasure to work with. Thanks Josh and crew!

Th
Review №46

Great service from the time you call and report a problem. Office staff gets technician to you in record time The service tech (James) was professional and polite. Had us up and going with cool air in a very short time. My wife and I highly recommend Atlas Heating & Air. You will not be disappointed I promise you.

Cr
Review №47

Atlas (Josh) was recommended to me through a co-worker and I cant thank him enough for the recommendation! Josh researched the part and found out that it was under warranty saving me over $500. He got the part and I was up and running the same day. Thank God, because it was 92 degrees outside. I will use and recommend Atlas from now on.

Da
Review №48

Weve used Atlas for a few years now and theyve always been great!

ch
Review №49

Very Professional...went right to work and answered all the questions I needed. I would suggest to anyone

Co
Review №50

A/C started backing up causing water to come through our ceiling. Atlas showed up and fixed it fast and for a great price!! I knew nothing about the issue and would have been easily scammed. These guys treated us right and fixed the problem instead of making up new ones! Honest work at a fair price! Highly recommend them for any AC work!

T
Review №51

Had a problem with the control board from the mini split that I bought from an online retailer.No one that I called wanted to work on the air-conditioner ... Atlas came out and replaced the control board and got our air-conditioner working when no one else would...great job and great service! I would highly recommend

Ro
Review №52

Schedule maintenance. Showed up on time and did a great job. Will recommend for future business.

Ti
Review №53

Josh from Atlas Heating & Air was pleasant to work with. He came to the rescue within a few hours of me calling. Josh was very kind and knowledgeable. He fixed our air conditioner for the time being and took time to show us what the problem was and listed out possible solutions for us. I will definitely be using Atlas Heating and Air again.

Ni
Review №54

Josh was amazing, the work was perfect and he is always punctual. Have had him come out a few times and he has always been great. 110% recommend!!

Ni
Review №55

Showed up in a timely manner, wasn’t here very long and got the problem solved without any hassle. Now our family can relax inside away from this Alabama heat. These guys are great and can help with all HVAC needs. Thanks!!

ja
Review №56

Finally someone that can gets the job done. Atlas Heating and Air are very professional. They are extremely knowledgeable and efficient thanks Atlas will always call you

Le
Review №57

Great work, prompt, the most caring staff and reasonably priced AC work weve ever had! Highly recommend ATLAS!

Ch
Review №58

Highly recommended! Atlas Heating and Air always provides prompt and professional service. Ive used Atlas on several properties and they keep our equipment running. Pricing is great as well!

Kr
Review №59

We’ve had a lot of trouble out of our ac this year but Atlas heating and air came to the rescue! Josh is the best ac guy around! He knows what he’s doing! Fast to get here and fast to find the problem! We will continue to us Atlas for any of are ac problems! Thank you so much Josh!

Ja
Review №60

I needed some work done on my AC unit and Josh and his guys at Atlas were very knowledge and professional and fixed my unit in a very timely manner. I highly recommend Atlas Heating and Air.

Le
Review №61

The HVAC company to call on the gulf coast! Quick, honest and affordable. It stems from the leadership that drives this organization. Thats who I want putting their hands on my homes systems! Thanks again guys!

Kr
Review №62

Awesome service and company! Our experience with Atlas Heating & Air was great, very nice and kind owner plus so helpful! We will for sure be using them again with any problems and will be recomending them!

He
Review №63

Unit was hit by lightning and this company was very prompt in getting it fixed for us. The customer service here is amazing.

Bo
Review №64

I have been very pleased with the service that I have received from Atlas Heating & Air. I found them to be very efficient, courteous, and reliable.

Do
Review №65

Josh has helped us out many times. He always responds quickly and gets the job done right. We have recommended him to friends and family and will continue to do so.

Ph
Review №66

A+ service. Josh was prompt and friendly. Performed the required service for a reasonable price. I will use Atlas for all of my AC needs.

An
Review №67

Very happy with Josh, who came to service the A/C. He was knowledgeable and answered all my questions. Company has been responsive when I called them.

Be
Review №68

Awesome service, super fast and friendly. Highly recommend

St
Review №69

Atlas heating and air,went above my expectations. I called in the morning and they sent someone right out to do repairs on the unit. I was not home and they told me not to worry about it they could take care of the problem. They fixed it and did not take advantage of the situation. The bill was a whole lot less than I thought it would be. I will continue to let them service my unit.Stacey Conley

Br
Review №70

The entire staff is super helpful and responds quickly. I am thankful to use a company I can trust their work ethic and pricing.

An
Review №71

I had problems with my unit on a Sunday afternoon. The owner of Atlas was at my house within 30 minutes fixing the problem. Incredible service!

An
Review №72

Great svc at a good price. Techician was very thorough.

Fr
Review №73

Very professional..very straight forward ..very honest...

Bi
Review №74

Great service,. Good people

Ra
Review №75

Excellent service. Got here within an hour and had it fixed in 15 min or less!!

Sh
Review №76

Fast & reliable service.

Ch
Review №77

Finally someone that actually finds and fixes problems. I will call these guys in a heartbeat if I have any more problems with my two units!

Bi
Review №78

Smart guy

Information
13 Photos
78 Comments
5 Rating
  • Address:10210 Canyon Dr, Fairhope, AL 36532, United States
  • Site:https://atlasheatingandairinc.com/
  • Phone:+1 251-459-1605
Categories
  • Air conditioning repair service
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
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