Very nice but Pedicure was not good at all! Looks like I painted and did my own feet unprofessionally at home! Won’t be back!!!

Always great service, friendly and pleasant atmosphere. I wish my schedule allows me to always make an appointment but unfortunately it doesnt. Despite that I usually dont have to wait a long time (30 mins max because I dont go during peak hours or holidays).

I love this place! Quick, clean and precise every time!

Walked in at 5pm they state they close at 7pm however with only one person in a pedicure chair they were too busy to do my nails smh won’t ever go back to this salon

I have been here two times. First time was great polish looked beautiful. This time I didn’t get gel like I did the time before and the polish looks awful. I could almost understand if they were busy but I was the only one in the salon. Bubbles in the polish and even a Knick in the polish of one of the nails. I do however enjoy the shape and they’re always very friendly. This is what you get for $40

I had my nails done here for the first time and their nail artists are rude af! I don’t recommend this place to anyone.

I went in to get a pedicure because they are open on sundays and take walk ins but when i went in he was saying they were too busy there were 3 people ahead of me and still saying they take walkins but was telling me no? i said i could sign in and sit down and wait like normal places but he said because the other people were before me and I asked if I could wait he said no but was still saying they take walk ins. very misleading and unprofessional to me.

I went at 6:30 when they close at 7 the manager told me he is “too busy” to service me! Do not recommend!!!!!!!! Very rude!!!!!

We went in 30minutes before close asking for 2 full sets. They said sure no problem. Sometimes late like that most places would cut corners. They did an amazing job they look awesome! Thank you so much

Nice service, but nail polish had to be old. Worse polish ever.

Poor customer service! I walked in around 6:00pm and after waiting for 30 minutes I was asked to come back another day as they don’t have time to service me even though they are open until 8pm. How rude!?! Why would you allow a customer to wait for 30 MINUTES before even acknowledging them and then ask them to leave!?! Definitely lost a customer

Love john and wife so much. My nails are always on point!! 💅.

Very nice place went get my nails filled and color very quick and very nice ppl went in thinking bad about the place cause of reviews but wasnt bad at all

I typically have a difficult time finding nail salons that I truly enjoy. Either the atmosphere isnt quite right, or the customer service just isnt there, and many other things. The workers at this salon are extremely welcoming and very nice, creating a wonderful customer service atmosphere for you to enjoy! Having that comfort is a big part of getting my nails done, so I appreciate that very much! My nails looked fantastic, as well! Perfect shape and made sure I was satisfied. Couldnt recommend more!

After quarantine i expect my nails to be perfect especially if im spending $100 or more, my nails were sloppy and uneven. Very dissatisfied

I love this place! They actually take the time to give the client exactly what they want! They always try to accommodate by giving me the perfect nails! They really listen & do fantastic work! 💜🧡😊

Getting your nails done is about the experience too. Customer service is amazing here! They also happen to do really good nails. First time here, I usually go to snow nails. But after the visit to stone nails and spa...I’ll never go back. Night and day difference. Thank you for having a great nail salon :) they also got me in and out in 35 minutes, doesn’t get better than that.

Got a gel manicure and it was poorly done. I do my own gel nails a lot and struggle with not getting the polish on my skin because if you do it peels off sooner. I get them done sometimes because of this. He got polish on all my cuticles and skin so I know it’s gonna start peeling off after a day.

Absolutely rude! I came for my birthday to get my nails done and arrived 10 mins before they closed and they REFUSED to give me service. My feelings were hurt... Plus their reviews werent that great anyways so its best I go somewhere else anyways. How do they expect to get referrals and repeating customers ? If I owned a business I would accept everyone until I was officially closed.

OmG love this place. I went here on my lunch break and knowing I was crunching on time and they made sure that they got me in and out quick and made my nails above and beyond beautiful! Sadly I couldn’t let them dry long enough and I messed up my nails :( but they are amazing. Yes maybe a little pricey but the girl that fixed my nails was super amazing and helped me out!

I have been to many salons before going here. I call them my salon. You won’t find a better place to go for all your hands and feet work. They are friendly, down to earth, professional people who definitely are the best place I have been to. I have been going there for about two years and won’t go anywhere else. I’m a picky person and I trust them enough to just tell them what colors I want on my nails and just let them do the design they choose. I have never been disappointed!

I have been going here for a few years now. Love John and his wife. Fast service

Walked in and got seated right away. WONDERFUL pedicure from Ming. Will def go back! Very reasonable pricing too.

I went on a Thursday morning and didn’t have to wait to get SNS. Minh did my nails and he did so good!! I love how they turned out!

I used to go to Allure in West Chester just to spend a fortune on piss poor quality shellac manicures with gel polish. Inconsistent results alongside rude service. Then I found Stone Nail Spa. This is my favorite place! Tina is the best. Tim and John do well too. When in doubt make an appointment. I’ve been coming here since they opened. I threw a Bridal Spa Party here last year. People from out of town still stop by to get their nails done here. If you are borderline just go. You won’t forget it! #LifetimeCustomer

Fastest pedicure in history! It literally took 15 minutes for him to finish from the moment I sat down. No cuticle softener was applied to my nails. I said something to the tech and he didnt respond. Not at all impressed

Three of my friends tried this salon out this past Saturday July 23rd. We spent the total of $200 between the three of us. I received a pedicure and manicure with just regular polish. Actually it was one coat of clear Then my silver Painted tip On my toes and hands. I did not get a base coat I did not get a light pink underneath of my silver tip for color And I did not get a top coat. Also, did not have all of my previous polish Removed. Myself and my other friend had came all the way from Indiana for a visit and do our nails. I had polish All over my toes, Pink polish still on my toes with the thinnest clear coat that I have ever seen. My actual pedicure Boo. My manicure Was non-existent And I paid $53 and some change for this service plus tip. The Combo manicure pedicure on the sign said $40. But since I was adding a regular polish tip no plastic no acrylic no shalac, no nothing but regular polish silver It was an extra $10. My other girlfriend who got shellac or the gel nail polish Paid $65. And then my other girlfriend who got gel nail on both her toes and hands with a gold painted tip Paid over $80. We didnt even make it back to the house before our fingernails were chipping, the gel nail and my regular polish. They look terrible. We were going to go back the next day and either have them redone or refunded. Since we live out of town, we werent able to make it during their hours. So along with this review I do plan on making a phone call to their shop Well see how that goes. It doesnt even deserve 1 star!How do I post pictures?.

What a great place. I have never had my nails done and the people at this salon where so very helpful. I was looking for a place for my 12 year old Granddaughter to get her nails done and I was very apprehensive. This salon was great. They explained everything they would do and the costs of the different services available. We had a great experience and would recommend this salon to everyone! We will definitely go again!

I love this place! My nails always look amazing and the service is top notch.

Wait time was not long at all. They took their time with nails and made sure it was what I wanted. They also engage in conversation with you. Lovely people.

Nice, clean,friendly. What i find with most nail salons that are high volume, best results are seen during non peak hours, earlier on a week day. With that being said, I havent had any complaints about Stone Nails.

They dont listen to what you want them to do to your nails and after 2 days mine are already coming off. Need better people

This experience was absolutely amazing! The service was amazing. OveralI, the experience was the best I have had! definitely will come back, thank you!

I liked the salon and experience and wouldve given them 5 stars HOWEVER its only been 7 days and my shellac is chipping badly. One nail peeled off completely and the other nail is peeling bad as well. Thats really disappointing. Ive been getting shellac for YEARS and have been to a few different salons and it always lasts AT LEAST 14 days for me. So for this to chip after 7 days is a waste of money.

I had an awesome experience! I came here with some friends for my birthday. All 4 of us got mani/pedis and they took their time with each of us to have a great experience, and we were in and out in an hour and a half. Will definitely come back again!

Tina does a great job! I always request her. Place is very clean and nice. Highly recommend.

Dont listen to what client want. wrong color very nonchalant

The service was horrible, I showed to the girl what kind of nails I want, and then she start doing my nails, after she put the bottom code on she started to do my design my nails, after two attempts, she just like I can not do that for you and send me straight to the drying area. I would not pick the color if I knew she can not do it and she did not say sorry what so ever! So I explained to her she just yelled at me say I told you I can not do it so I can not. The other co-worker said the exact samething, finally talked to the owner,and I finally got a sorry. I did not get an apology since the beginning she send me.

Its a great place to get your nails done. Everyone is very nice.

I love this nail salon. Tina is who does my nails and she does a great job every time.

John is the man, he really pays attention to detail, Im diabetic he answers any question ot concerns that I have regarding the care of my nails, yes I would highly recommend him, thanks John......

Omlll I love this place and I highly recommend bc Uu can tell they really care about what they do. One person I highly recommend is John and Minh bc they did great‼️🥰 Also I broke my acrylic in half and he fixed it for free‼️🥰 love this place

I would give Stone Nails 10 stars if I could. After poor service at many other salons, I came here almost three years ago, and the service was so fantastic that Ive never gone anywhere else since. I have highly recommended them to many friends and coworkers, and everyone who has gone there has been pleased. Many of them have turned into regulars at this salon due to the wonderful and efficient service theyve received.I have a bad habit of chewing my nails, and I regularly have short nails that are a pain for them to work on, but they always do a GREAT job with no complaints (an issue Ive had at past salons). Ive been to all four nail techs and have been pleased with each of them. Anne is my favorite, so I usually see her, but am never worried or upset if I have to see someone else. I know I will get top notch service no matter who I see. Everyone at the salon is super friendly and helpful. I have NEVER left there disappointed!Reading through the poor reviews on here, I have not once experienced anything like what they are describing, and Im not always the easiest to please.I am the appointment for 4 people from NYE referred to in one of the negative posts. We were not 30 minutes late. We were on time, and early if anything. If youre looking for an extremely relaxing pedicure, you should go to a day spa, or a place like Mitchells, not a nail salon. Nail salons provide as much relaxation as they can, but the reality is, most people going there are trying to get in and out as fast as possible. In addition to that, you wanted a relaxing pedicure on NYE? That is one of the busiest days/nights of the year at nail salons. Everyone wants their last minute mani/pedis before their parties at night. Our group of four ended up being their last customers of the day, and we had a very enjoyable experience. They took their time with us, and we were not rushed out at all. They even encouraged us to stay after closing time to ensure our nails were dry.

Horrible service and totally disrespectful!!! If I could give it zero stars I would. Worst experience at a nail salon that I have ever had. I had acrylic and was just coming in for a fill in. I was their last customer for the evening. The nail techs have joked with me and suggested that I get gel nails instead of acrylic. Well, I was the last one left, so of course having acrylic requires drying time . As my nails are drying under the dryer it is getting closer to closing time and, the 2 men nail techs are throwing hints that I need to hurry up and leave by turning off all the TVs and even the lights. That didnt bother me as much because I figured it is a few minutes past closing time at this point, I suppose clearly they are anxious to leave. So the 3 of us literally sat in silence for ten minutes while they had all of their belongings in their hands sitting in a chair in front of me. Very awkward. Then one gentleman was bold enough to tell me my nails were dry enough and I can leave. I had not even been under the nail dryer for more than 10 minutes at this point. Then I ask: oh, so you guys dont account for drying time at the end of the evening when you do your customers nails? Because I do see that you are anxious to leave, but I would hate to mess up my fill in that I just paid for because they were not dry. Then, the gentleman had the nerve to grab my hand from under the dryer and press on my still wet nails and say, see they are dry .......and left his finger print in two of my nails. So of course he had to repaint them, and yes, we then sat for another very awkward 20 minutes for my 2 nails to dry lol. I told them that I would not be returning to their establishment. Unbelievable. Plus, you never put your hands on a customer in that manner!!! He was not even the nail tech that did my nails. Unbelievable. I am literally disgusted and at a loss for words. Do not go there.

I’m only giving one because there no option for s negative number.. they watched my children and I come in and didn’t even acknowledge our entrance.. now I came in with 2 teens and two 6 year old who just graduated to treat them all but we sat for 15 min watching everyone else’s enter with a welcome greeting. The only time anyone spoke was to tell my children to put down the polish they picked for there mani and pedi..at this point I had enough at left before I exploded .

They did a terrible job on my fill in. they look terrible. all he did was paint a clear coat on because i had white tips and charged me $5 extra just because they were french tip? but he didnt paint the french tip he just did clear coat. they rushed my nails and they absolutely look terrible

Love my nail tech Anna! So sweet and does amazing work.

I come here faithfully. Friendly, great service and you dont have to wait forever!

Was close and fast, but 2 of my shellac nails chiped within 3 days and the ends are wearing off on all my nails. I can usually get nor time out of my shellac.

They do a excellent job I love stone nails I went there twice and in both of those times it was a great experience😄

Went here for a shellac mani and pedi today. Poor experience. Very rushed service. They were more concerned with an appointment that they had for four people coming in 30 minutes after me than the customers that were presently there. During my pedicure a man came and started working on my mani at the same time. It was very awkward having someone standing over me while I was trying to relax and enjoy my pedicure. He also placed a narrow painted 2 x 4 piece of wood in front of me to hold the machine for my shellac. Things kept falling. My cell phone almost hit the ground. Finally I told him this was a bit chaotic and I wasnt enjoying my pedicure. By the time I got him to stop rushing me my pedicure was over and she was just polishing my toes. I asked about the warm towel and she said she had done it already! I believe her this just goes to show how distracting all of this was! At this point I just wanted my nails done so that I could leave. The man continued to make matters worse by telling me to smile because its New Years even after he knew they offered poor service. I paid and was handed an envelope which I later saw was a $10.00 Gift Certificate. They rushed my entire experience and offered me $10.00? Also, the appointment they rushed me for showed up 30 minutes late and was coming in as I was leaving. I dont think they understand that getting your nails done is about the total experience. I can stay home and polish my own nails which is really all I got out of this visit today. Gift Certificate is in the trash. I wont be going back! They treat clients like robots and just want to get them in and out and get their $$$.

I took my fiance... She was very happy with the service...

Nails were NOT filed down correctly got shelaic it looked horrible.

The service was horrible!!! The worst that my daughter have ever revived

Good price, clean, quiet.

Very unprofessional! I wouldn’t advise anyone to waste their money. Very inexperienced and has no customer service skills at all.

Love this place. Tina is great!!

Worst customer service, worst nail job ever. Nails are too thick. Nail Tech had scores on fingers. Very disturbing. Will never go back.

Terrible gel pedicure

They take their time and do exactly what you ask for!!! Ive also never had to wait to get my nails done, which is always a plus!!!

Great as always!

The service was horrible, the girl has the worst attitude

Always get my pedicures and manicures here!

Love this place!

The beat ever

Great place!