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Solano Phone Repair
1350 Travis Blvd #1520B, Fairfield, CA 94533, United States
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Solano Phone Repair

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Ke
Review №1

I took my iphone 7plus to this store for a new battery and to clean my charger outlet. The lady employee their informed me, it can be repaired and it costed $160. I agreed to get the service completed. I left the store and returned a hour later. On arrival, I spoke with male employee wearing glasses. He informed me that the phone is damaged and cannot be repaired. Then he asked if the phone has been opened before for service. I informed him the phone has never been opened before. I have never had any issues with the phone besides the battery dying quickly. I asked, him did you guys damaged my phone? He had no explanation. He appeared very uncomfortable. I left the store very disappointed. At this time I went to the Apple store in walnut Ca. The Apple Tech explained to me the damages were caused by the repair company and there is no way my phone would have these damages if it has never been opened before. Hence, I have never ever had this phone serviced. It was a brand new phone when I purchased it. In conclusion, I reached out to the store. Called and asked for the manager and sent emails. Manager/store never responded. Be very carefully with taking your phone to Solano Phone Repair. They will damage your phone and make you buy a new phone. I am very disappointed in the service I have received from Solano Phone Repair. Besides selling phone covers/cases this place should not be in business.

Sc
Review №2

You know on enteting the store that they know their business!Why?...because their walls are adorned with all the broken cases of phones that they have repaired.....1000s of them.My story is that i ran over my Samsung S7 with my 4 wheeler on a chunky gravel driveway. Both the front and back casing were like a crushed pretzel.Best Buy saud it was unrepairable, although i had paid for total tech support on all my equipment but Dewey at Solano Phone repair stepped up and rebuilt the phone including a new front screen and new back. Cost was $200.Photos not backed up from 4 different countries worth so much more !Good trustworthy folks to be comfortable in leaving part of your personal life safely in their hands!

se
Review №3

They are a no BS, honest phone/tablet repair business. I have 100+ devices in the field and bring them to Solano Phone Repair when needed.

Mi
Review №4

Good place to get phone accessories, lengthy charging cords are reasonable.

JC
Review №5

It really seemed to know there stuff

Da
Review №6

This place always gets it done. Professional & efficient.

Jo
Review №7

IPhone repair nightmareTHIS PLACE IS LOCATED IN FAIRFIELD MALL ACROSS FROM MACYSHorrible quality came in to repair my phone X and the screen ended up just going completely bad on me really without any reason non responsive & poor quality screen . two weeks after the repair I came in to talk to the employees about maybe fixing my phone and putting on a reliable enough screen to withhold a two week Limit . They tried calling the Owner Duc who sold me the garbage screen to begin with and said the wouldn’t be able to help me but offfer me another garbage screen. Next day Spoke to the owner and all he tried doing was up selling me. Save your time & money this place is a scam!!!!!!

Na
Review №8

I came in for a screen repair and got great service, but my new phone screen was poor quality and really dim. At times it would stop working and start clicking on random stuff on its own. Now my phone screen is stuck like that and wont take any of my input anymore. Also this repair caused my phone to always heat up, especially while charging, and my battery life for some reason went down.

ma
Review №9

“NOT RECOMMENDABLE”I changed the screen of my cell phone, and the Face ID of my iPhone is damage 1 month later and my camera frontal has a lot of dust“NOT RECOMMENDABLE”

Ru
Review №10

I called a few places inquiring about fixing my Galaxy Note 5 screen but was told it would take at least one week for my phone to be ready. This was the only place said they could do it same day. I dropped the phone off and was able to get it back less than one hour later. Screen fixed and phone has been running as good as new. Highly recommend!

Li
Review №11

I came in and immediately got greeted by Duc even though he was in the middle of a repair. We had an iPhone 6 and a 7 plus needed screen repairs. We asked him lots of questions and he answered each and every one patiently with great knowledge and experience. We dropped the phones off and went order some food. About 30 minuets later they called informing phones now ready for pickup as we were waiting for our food. Their service was surprisingly fast. Phones have been working great with new screens. We would definitely come back.

St
Review №12

The repair shop is the place to go. DOC the manager is outstanding in what he does. Took my iPhone 8 that looked it was not repairable. Within 2 hours the same phone walked out looking brand new and functional. Would recommend this place any time.

fe
Review №13

So happy that I found this place. After looking around at a few different places, they had the best deal with great price and awesome turnaround. The shop was nice and super clean. Everyone working there is friendly and helpful. My iPhone needed a new screen and it was done in less than 40 minutes! I will refer everyone I know with a cracked screen to their store.

E.
Review №14

Great service, friendly staff and reasonable prices.

Ar
Review №15

Fast repair as quoted. Took less than an hour from dropoff to pickup.

ka
Review №16

Took my iPhone 6s to get fixed only took like an hour. Really good service. I totally recommend this place. This one I went to is located in Vacaville

Ma
Review №17

Their turnaround was exceptional. I stopped by on a busy Saturday afternoon without an appointment and they were able to fix my iPhone 6S screen in just about 30 minutes. The whole process was quick & professional. I also got a tempered glass screen protector and they put it on without an issue. Their prices are very reasonable. Give them a call. I highly recommend them!

Sa
Review №18

Gone to them a few time, always nice and reasonably priced, never had amy issues and always have expert work done. Highly recommend.

La
Review №19

The iPhone screen repair service at this place was really amazing. I came in without an appointment and they were able to get the repair done in less than 30 minuets considering they were pretty busy. The new screen has been working great. I would use them again if I ever need their service again.

Ri
Review №20

I am unfortunately one of the regulars at Wireless Express. They have successfully fixed my iPhone 5 and iPhone 6 several times. They are my to go shop when it comes to phone repairs. All they need was around 45 minutes each repair. No appointment needed. I totally recommend them.

Ke
Review №21

The service I received from this place was amazing from start to finish. They responded to emails quickly and professionally. My phone was fixed in less than 30 minuets. Its such a waste that I have been paying for my phone insurance. Contact this place first if you ever need phone repairs.

Wi
Review №22

I have been here a few times now for screen repairs and phone accessories. They always have what I need and the service was quick and professional. You get a $10 store credit for every $100 dollars spent. Great place for phone repairs and accessories.

Aj
Review №23

Experienced crew with excellent customer service and assistance. Went in to get my S8+ rear glass replaced and it only took 45 min! Arrived to pick it up and it was clean and getting charged, so I recommend this great place to anyone looking for a phone repair!

sh
Review №24

My experience with Wireless Express has been amazing. The workers are so helpful and patient and really awesome at what they do. My beloved Samsung Galaxy S4 screen was fixed in less than an hour and the price was totally affordable. Highly Recommended.

Jo
Review №25

I came in on a busy Saturday afternoon but was immediately got assisted. I called a few places but Solano Phone Repair was the only place had screen available for my Samsung Galaxy S8 Plus. They were able to complete the repair in less than one hour and the result was really beyond my expectation. If you need phone screen repair, I highly recommend this place.

Ke
Review №26

Went in to get my daughter cell phone fix Amy took real good care of us friendly and professional I’ll go back for all my fixes.

As
Review №27

Great overall experience with my phone screen repair! They repair my phone screen in an hour. The man was attentive, helpful, knowledgeable and patient. They also have an amazing selection of phone cases!!! Im so glad I found this store and I recommend it highly!

Ja
Review №28

Got my iPhone fixed here about a week ago and it was a great experience. Came in without any appointment and they were able to fix the screen and returned the phone to me after about 30 minutes. I actually came back two days later to put on a tempered glass protector and they did a great job on the installation as well. Would be back if I ever need their service again.

My
Review №29

I went to them once before. They didnt give me the run around or charge me anything when my old iPad wasnt repairable. So I decided to go to them again this time for my iPhone 6 because it needed a new screen. I got in and out within less than 45 minutes and the result was great. I use my phone for business a lot and they really saved me. I definitely come back and highly recommend them to everyone.

Ik
Review №30

I got my iPhone 7 plus cracked screen fixed by them. They took about like 40 mins to fix the screen .There customer service was good, the workers there were friendly and helpful. The replacement screen looked good, however the only problem that I noticed by this fix was that there was a color difference in the display between the original iPhone screen vs the aftermarket screen . The color brightness was more dim for the aftermarket screen and wasnt as clear compared to the original iPhone screen . I was a little disappointed after spending $119 for this fix

Co
Review №31

Walked in with charging port issue, quick dying batttery, and speaker problem, walked out 40min later with phone working great! Juana took great care of me, determined only my battery was bad and repaired speaker saving me money. Highly recommended.

Jo
Review №32

I had my iPhone 5 face replaced yesterday. I love it. I went back twice to complain about the white not being as bright and the girl who served me there was very patient and even offered to refund and replace it again for no extra charge. Ive gotten used to the slightly off white thing, it actually adjusted itself. Also I the process of changing the face my home button also got fixed. I love my iPhone again. Thanks wireless express. Oh and also, i was in a hurry and she (i wish i knew her name) did the job in 15 minutes. Kudos!

Sc
Review №33

My iPhone 6S got ran over and it looked terrible. I could hear the phone is on the entire screen was just a mess. The phone was also bent noticeable. I thought I would have to purchase a new phone. I brought it in and they offered to test out the phone at no charge to see whether it still can be fixed. Turned out the phone just needed a new screen. I couldnt be any happier. They quickly replaced the screen and also worked on the bent at no additional charge. I thought it was a miracle. So glad to have my phone back.

Co
Review №34

Awesome business. Cant really say enough amazing things about this place - excellent customer service! And overall service was incredible. My iPad screen was completely cracked and I have to have it for my job. I was in the area and went in to see if they could repair. They immediately helped and made me feel I was getting the best possible repair. I knew I was in good hands. I was in and out of there in no time with what appeared to be a brand new iPad. So happy and wish I lived closer in case anything like this happens again. When I am in the area I will definitely utilize their business.

Su
Review №35

This place is 100% the best place to take your phone for cracked screen repair. The store is nice, clean, organized and brightly lit. Not a shady, disorganized place that looks like they are operating out of the back of a truck.I was helped by Duc who knows what hes doing. He was friendly and helpful and he was the one that worked on my phone repair. Most people working at phone repair shops like this are hard to deal with; sleazy, dishonest, just trying to get every penny out of you, but not with this place (at least not with Duc). The cost was in line with quotes I was getting from everywhere else, so I felt comfortable with that.Duc told me it would be ready after an hour (which for the amount of work that goes into a Galaxy S9 screen repair, is ridiculously quick). I walked around the mall for a while and before I knew it, an hour had passed. I went back to the store and my phone was ready. 🤯Not only that, but my phone looks brand new like it just came out of the box! And it was messed up pretty bad when I brought it in, so I was impressed.They also have an awesome selection of screen protectors and protective cases. A little pricey but all high quality stuff, just like their service and overall quality of work.I will definitely be coming back here for any further phone or tablet repair or protection needs!

Sa
Review №36

Wow! My iPhone 7plus was cracked soooo bad. It cost $119 plus tax and literally 15-20 mins later my phone was fixed! Good as new!!! I was so pleased with the service here! I was quoted 35 mins wait time for it to be fixed and got it sooner! I recommend this store to anyone looking to fix a screen instead of buying a new phone!

Ke
Review №37

They have fixed my iPhone and iPad a couple of times. They are very experienced, quick, and friendly. Because they located in the mall, there are plenty of things to do while your phone is being worked on.

Is
Review №38

Not happy with how my phone turned out after i took it in to get it fixed. love the new face of my iphone. but absolutely ruined it. my signal is always low either one bar or nothing, over heats and has a piece of dust inside. took it in to get all of that fix. all i was told it couldnt be fix because the dust is inside the screen. ignored the problem that my phone has poor signal and over heats. did not wanna do anything about it. just wasted 110 dollars for something that is not working properly. this will be taken to the BBB and if not fix after that then no choice but court. very poor service. never going again.

La
Review №39

WOW! I went in yesterday around 7pm because my iPad needed a new screen. At first I thought I would have to come back another day to pick it up. The service was fast, friendly and professional. I wish I had asked for the guys name that took such a great care of me. He was very accommodating. I left my iPad and went doing some shopping. Less than an hour later I received a text message saying that my iPad is now ready for pickup. My iPad has been working great after the repair. Thank you!

Fl
Review №40

I cant tell you how happy I am with Wireless Express and especially Rafael. I had bought my daughter a Samsung Galaxy 3 Tablet 3 years ago. Within a year the screen had cracked and there was damage to the charging port. It sat on her bookcase all this time. I decide to see if it was worth fixing. I called and drove around Napa and Vallejo and no one would touch it. Everybody said send to Samsung. In my google search I found Wireless Express and boy was it my lucky day! They said they felt they would be able to fix it but to bring it in and they would check it out. After looking at it Rafael said he could order the parts and it would be about a week. He even gave me a price break since I was fixing 2 issues. I left the tablet and went to do some shopping. Imagine my surprise when they called me 2 hours later that my tablet was ready! They happened to have the parts available after all. I was still in the mall and able to take it home with me! I cant remember the last time something worked out so perfectly for me. Thank you, thank you, thank you! I was a Customer Service Manager for 25 years and these guys get an A+ in my book.

3
Review №41

They fixed my broken glass on my Samsung. Very professional, I highly recommend.

Ta
Review №42

Great customer service and knowledgable

Wh
Review №43

My phone was cracked up, so I went to the mall and went here for a repair.After 30 minutes it was all fixed.Thank You Solano Phone Repair.

Ca
Review №44

Overpriced, no military discount, they seem to only be interested to make a profit off cheap parts you can buy the parts online and do it yourself

Fr
Review №45

They also do watch repairs

Sa
Review №46

Friendly. Thanks for fixing my iPad and iPhone5.

I.
Review №47

Always quick friendly service. After a month having a ew screen, I started to have problems with my touch screen. I took it to my carrier who said it was a s screen issue. I then took my phone back to Solano Phone Repair and the owner ordered a new screen and called me when the part came in. He promptly installed the new screen and had me test it out. The owner stood behind his work and did not charge me. Great service and a reputable business!

Ga
Review №48

Got my phone faster than they anticipated!!!!!

Information
67 Photos
48 Comments
4.4 Rating
  • Address:1350 Travis Blvd #1520B, Fairfield, CA 94533, United States
  • Site:http://solanophonerepair.com/
  • Phone:+1 707-399-9722
Categories
  • Electronics repair shop
  • Cell phone accessory store
  • Mobile phone repair shop
  • Phone repair service
Working hours
  • Monday:11am–6pm
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:10am–8pm
  • Friday:Closed
  • Saturday:8am–9pm
  • Sunday:10am–8pm
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