This is hands down the BEST car place I have ever been to. I will ONLY be going here from now on. I had a list of repairs as long as my arm and dropped off my car and not only did they fix everything in one afternoon, but they went above and beyond and fixed things I didn’t even mention. They just noticed and took care of them without charge.Honest, friendly, great work. I HIGHLY recommend these guys!

Best car care place for Toyota and Honda in Fairfield. They always take care of my cars.

I love this place and have been a customer for a decade. Honest service and skilled technicians.

Always quick and efficient and they do great work.

My car needed repaired just a few days before a long trip. TJ was able to find the needed parts in-town and was able to get me in just a couple days later. I highly appreciate the quality work done in a fast manner, cant thank these guys enough. When the work was done TJ mentioned a couple of other things they saw underneath the car and fixed these issues as well. TJ and the entire staff were very nice and professional. Would certainly recommend to anybody looking to get quality work done on their import.

Everybody there is fantastic not to mention the service you get is way more than any other shop in Fairfield. You can always count on the team there to let you know what does need to get fixed and or replaced but also what things can use a little more time before replacing. They are very knowledgeable and fairly priced hence the reason they are always booked up to about a week at a time. They have a customer for life

Great service, great people!

I have always got professional service. Highly recommend if you want quality work with a more then competitive price

Excellent business. They actually look at each customer individually and provide the best service and guidance. I have been going for at least 5 years....

After getting the run around from the dealership with repairing my dash board and getting subpar service from my local firestone all these months, I am extremely happy to receive my car today as promised. Andy went above and beyond to ensure the dashboard light was installed, rear drivers side brake light assembly, timing belt, programmed a new key fob, and also cleared a hybrid check engine light that just came on. He showed me photos of the back filter, which keeps the battery cooled, totally filthy. The dealership and Firestone never even once mentioned to me that this needed to be looked at. It just shows you cannot depend on everyone to do the job of a professional, who knows Toyota’s inside and out. The meticulous details that Andy pays attention too is why Factory Specific is my only choice to bring all my vehicles too! Happy to have the peace of mind I found a team I can trust. Thank you. 🙏💯👏🏼

Awesome experience! Honda Civic was having issues shifting, and was worried the transmission was going out. But they found out what I had suspected, just a simple sensor replacement, and its running better than before. This Mechanic is most trustworthy!

Dont come here, theyre not following the social distancing guidelines, and were not wearing mask. A man walked up close to me speaking with no coverings on his face. He asked me a bunch of dumb questions about my car, and made me wait a whole hour just to get my tire pressure checked. Just a bunch of nasty asians with no regards for peoples health during the pandemic.

I had my Acura towed in because of an engine problem. I was expecting an estimate of a $1000 to $1500. I was given an estimate of $261. It was finished the same day. I was very pleased! I recommend this repair facility to everyone! ⭐⭐⭐⭐⭐

Koi and crew are great!! Had my 2019 Lexus is350 in for lowering springs. Had it done in a timely manner, also gave me a ride home instead of waiting around at the shop.Excellent customer service!!Thank you Koi and Crew!!

Choi and the boys are great. Helped me with my 2000 Durango pass smog. They are very thorough and only recommend things that are important. Good prices for high level of service. Will bring all my cars here. Thanks again!!

Best, honest mechanic shop in the area.

The staff there has always treated me with professional service and quality work never had to go back because the repairs weren’t done right the first time but quality and detail is their service and price is very reasonable thank you Gene and staff.Kevin

Glad to finally have found a mechanic shop that I can honestly recommend and feel good about it. Choi and his team definitely earned my trust.

Best service in the Bayarea!

I take all my Hondas there! Del Sol...CRV. They always go above and beyond in service. Excellent diagnostic technicians. I have had several mechanics look at my sons Del Sol. They were the only ones that pinpointed the problem and fixed it, after a year of others guessing. I will ONLY use this team for my car needs. Excellent service...very fair prices! Love them!! Honest...they will not disappoint! The best in town!

Excellent service, highly recommended

Great service! Koi and his staff do a wonderful job at very competitive prices.

Would recommend to anyone needing work done to car. Just make sure you call for appointment

The only place Ive taken my Acura to for several years now. They always give great service and provide complete information. The technicians are manufacturer-trained and they use factory parts, all at less than the dealership charges. Cant say enough abort how good they are.

The only place I trust my vehicle at these guys know what theyre doing and they do it right the first time and I always have a fair price they wont charge you for repairs you dont need theyre like family

Andy is a genius! Absolutely the best service and knowledge! Ill never take my car anywhere else!!!

Awesome service. Best mechanic ever.

Great place to take your car. Honest and fair pricing. My new place for auto repairs.

Great services 😀

I found them on some internet review post for Fairfield and Duos in. I took my car there twice and they did a great job. Very honest mechanics. Andy is very knowledgeable and explains what the issues are. They will not sell you something you dont need! You need to make an appointment several days in advance bc they are always book. Their service speaks for itself!

Always has fixed my daughters car right the first time.

Best shop around!

We take all our vehicles here. Theyre polite, professional, reasonably priced, and they dont even speak of work you dont need. Everything you want in a mechanic.The short: The reason these gentlemen get the best rating ever and will forever have my business? Because they recently saved us over $4,000. Yes, FOUR THOUSAND DOLLARS. How? Because they were honest and they went above and beyond any other mechanic.The specifics: The transmission on our 2010 Nissan Altima went out. Five year old vehicle and our transmission died. Big headache in and of itself. The gentlemen quoted us out at give or take $3,300 for everything said and done with genuine Nissan parts. But heres the kicker. When they went to order the transmission, they found out that there was an extended warranty specifically for the transmission and the parts and labor would be covered. All we had to do is take it to a Nissan dealership to get it diagnosed (that the transmission was indeed dead) and Nissan would take care of the rest. So Factory Specific told us. We cried tears of joy and immediately took it into Fairfield Nissan.Unfortunately, Fairfield Nissan does NOT employ honest or trustworthy individuals and attempted to charge us for the diagnostic ($100+) and a fix that they said was separate from the transmission and it would cost us ($350+). I immediately called the gentlemen at Factory Specific, explained the situation, and within the hour they had arranged to take our vehicle (like actually drive it personally for us) into another Nissan dealership that they knew and trusted and have it fixed UNDER WARRANTY. Of course, after they had done this, Fairfield Nissan attempted to call and cover their “mistake” but I didnt need to care because Factory Specific had us covered.In the end, we cannot say enough about how amazing this company is to their customers. They are constantly going above and beyond, and I cannot recommend these gentlemen enough.

Khoi and his crew REALLY know their stuff! Khoi expertly navigated his way around my engine in no time and pointed out several problems, including an (otherwise mis-diagnosed) oil leak.I have a 93 Honda Accord with over 330,000 miles on it and I took it there to help keep it on the road. Khoi was recommended to me by a coworker who had been a Honda mechanic for 30 years, and Im glad I listened.They got all my problems diagnosed and sorted out for a REALLY great price! If you have a Honda and you live anywhere near Fairfield, CA, then THIS is the place to take it if you need it worked on.Its hard to find a mechanic that you can trust. Ive found this one for my Honda and he deserves 5 stars here.

Excellent service and always reasonable costs! A great find in Fairfield!

Always honest, friendly and reasonable.

Excellent work, excellent prices

Its ok