Excellent experience. I the owner and staff saved the day multiple times fixing up a truck for my son. Best mechanic shop in town. They’re my go to place for auto work now.

Great Service very friendly people. Thank you so much!!

They are good people and they up front about your vehicle

Received car back with missing parts the second time I picked my car up. The first time i picked it up I drove the car home and parked it. Two days later drove it and it broke down while driving it after I paid $1700.00 for it to be repaired. Was told it was the engine why wasnt that found when the $1700.00 work was done????? Why were the fluids low when I received the car back?

Im always very satisfied with the work they do

Matt or whatever his name is, is slow he’s the manager of the whole place and he has had my car for over 3 WEEKS and nothing has been done to it he has told me that it’ll be done on this day, that day comes and the car is still not ready. The lady that answers the phone is very nonchalant, the workers are rude, there isn’t any type of greeting when you get to this place, this place is a 0/10 never bring your car here unless you have another at home you can drive until yours get fixed and i’m paying these people almost 2 thousand dollars on something they haven’t even started on yet.

Rude the lady up front was rude and unprofessional they had my truck almost 3 months seating in there and when pick up they didn’t know which ones were my keys and they were supposed to be looking at it with what keys told the owner he said he was busy and to take my taco bundles to me that was rude an unprofessional also my truck was damage he say he’s gonna Weil it back on but who knows so until I get it fix and a apology then I’ll take my comments back.

Engine replacement did a great job

I love Mr. TS they are reasonable and respectful and good at what they do on your car, thanks again Mr. Ts for working on my car for the second time, I wouldnt take it any place else but you guys.

Great service department. Friendly and helpful.

Mr TS Automotive Does Excellent Work And They Have Your Vehicle Serviced And Ready in A Timely Manor And They Stand Behind Their Work !! I would Recommend My Family And Friends !!

This was a warranty through car dealership visit they fixed everything that the dealership seemed to miss before they sold me the car. If I have anymore problems in the future im always coming to Mr.Ts from now on they treat you like family

I usually dont write reviews but Mr T got me out of a bind when my boat trailer came loose off 59. The axle was bent and I slowly crawled off the exit to his shop. He took the time to go out of his way and fix the trailer that same day. The price was very fair and the quality of work was excellent. They are good people and I would recommend his shop to anyone. Thank you, Mr T!

Great service and knowledge of 🚘

Mr Ts have me great service. I needed a full engine replacement and was shopping around. Not only could they do it for the lowest price, it also came with an 18 month warranty for parts and labor should anything go wrong with the repairs. I was shown around the shop before any money was spent. They towed my vehicle there for free. They said the replacement could take up to 3 days but I had my vehicle back practically the next day and my car has been running well ever since. I would definitely recommend this shop. Amazing service!

If you ever have car trouble this is the place to go. People are friendly, location is beautiful, and price is fair. Matt, helped me get back on the road within 2 hours. Thank you!

I am at Mr T’s shop with my daughter and the manner of communication given to my daughter by an employee was unprofessional i.e. talking about her hair and children; stating that he understands why her hair is “glued on” since she has so many children. when we returned immediately after picking up her car because of engine light being on he stated well you might as well get it fixed too since you have your income tax money......very rude and appears to have an set opinion of certain people. Know this; all people of color are not ignorant to employee’s or employers who apparently do not have their facts or business etiquette in order. We are waiting outside over an hour for wiring to sensor to correct check engine light. I have had to cancel my business appointments today by the way is how we paid for this fiasco. Such a bad way to earn business from customers however they choose to pay

Mr. T (Matt) ROCKS!!!! He will bring your vehicle back to LIFE!!!!!!!

WOW!!! I must tell about my wonderful experience with this place. I was greeted with a smile. The young lady was very polite and listened to my concerns, and got my car looked at by the owner quickly. I explained to her that I was having back surgery the next day and would bring my car by to get the needed repairs. The young lady, Stephanie typed me an estimate with needed repairs and the amounts of them so I could give my husband. She called me to let me know my car was ready and then helped me and my husband make payment (he was in another state at this time). The process was so smooth she was so helpful and concerned. To top it off when I came to pick up my car, I was greeted by that wonderful smile again and she pulled my car to the front and helped me in. Thank You, Thank You Stephanie and Mr. Ts, I have never received this multitude of service from a repair shop! Best experience ever, I will be back and sending you more business!!!!!

Took my lancer in, and they really did a great job on my exhaust system. Sounds awesome

Everything was done very professionally and very timely.

I have a 2008 white Dodge Charger MR T’s put a motor in my car and a Coolant reservoir total $4100.00 he told me the new motor they put in my car had 18 Thousand miles wow that’s a new.the car was driving nice and smooth.but after two weeks of driving my check engine light came on and the car start shaking real bad and Running rough. I never had a car with 18 thousand miles on it running rough or all the cars I rented with 18 thousand miles on it running rough like this. So I called him and told him what the problem was and they told me to bring it up there So I drop the car off Wednesday late evening by the way I stayed about 12 miles away but when I was driving to the shop it wasn’t running rough anymore. He called me Friday morning he told me they drove and drove the car and he said they couldn’t find anything wrong with it so I picked the car it and drove the car about 8 miles to the store and came back out The car is shaking and running rough again and it is barely pulling a little hill. So I called him and told him what was going on with the car again he told me to bring it back up there again Monday .. they are very nice he is not give me any problems about bringing my car back up there but I just want my car fixed so I will keep you guys posted with this review after I pick my car up after Monday to be continued...

Best mechanic in the south

VERY POOR SERVICE. I Would never go back nor recommend this business to anyone. My husband dropped his vehicle off. (Drove it in) After waiting 3 long, ridiculous months for the repairs to be finished, and spending 3,000 dollars, the vehicle was not in drivable condition and had to be towed away. The vehicle is in worst condition after receiving repairs from Mr. Ts. Youre very eager to provide a speedy response to a public review, but if you were as eager to provide excellent customer service you wouldnt have so many negative reviews to respond to. Provide this same eagerness, and willingness to provide clarification when a customer is standing before you, with questions about their invoice or inquiries about such lengthy auto repair times. This review is not worthy of your response as Ive already heard all of your excuses and even read some of them in your responses to reviews. My Mechanic is on vacation, waiting for parts to arrive, dealing with a warranty issue etc. However none of this explains why it took 3 months to render repairs, why were there services on my invoice that had not been performed on my vehicle and why my vehicle is not in drivable condition today. When this issue was presented to the business owner instead of him treating a paying consumer with respect, I was met with, anger, frustration, he himself had a lack of understanding, unwillingness to explain, lack of empathy. He was truly unconcerned and appeared as if he didnt care. No need for your public, heartfelt, speedy response.

A quality mechanic shop

I never had an they didnt solve. Affordable and trustworthy. My go to for all my car repairs.

Mr Ts automotive strives to satisfy the customer Matt Tortorici is very knowledgeable he has been working with cars and building engines from back in the mid 70s . I had a coolant leakage problem with my GMC 1500 Sierria 5.3 liter Truck. GM used defective castech heads casting#706 from 2002 thru 2007 they were made in China. The heads will crack at the head bolts causing coolant to leak into engine. GM would not fix the Issue and had multiple other shops in the Birmingham area try and repair the same old casting 706 and it would last for around 60k miles and crack again. We put casting 243 heads on my 2002 5.3 literand so far so good it seems to have lost little low end but picked up some upper end power. Matt went over everything with me and even steamed cleaned my engine also repaired my AC. I highly recommend Mr Ts / Matt Tortorici he didi exceleent job on my Truck.. MShelto

Always #1Never had a problem with this company. Employees are great. They always get to the point to get your vehicle fixed or whatever the case is.Id refer anybody to them. Thanks Mr Ts Staff you are the best

Good things take time. Very knowledgeable staff. Very busy place. Be prepared to leave your vehicle indefinitely, but they do great work. Highly recommend.

They aim to please and their prices are not that bad I finally got my truck fixed thanks to mr. Ts and the customer service is wonderful💳🔝💯

I have never had a bad experience with this company, Recently I had my caladiac convert and some more work done on my Nissan Quest, and had a small issue with my wipers the night I picked it up, called them the next morning and they told me to bring it in, I didnt have to wait, the tech connected it back and I was on my way.I would recommend them for any services you may have. The only thing I wasnt to happy about was one of the young men that I would always see when I drop off my car wasnt there anymore. He will be missed but Im sure all the other people will be just as nice its just when you are comfortable with someone you dont want any changes.Give them a visit.

Scammers.....scammers......scammers...... this place will rob you blind.Antonio Gulley... I have at white 2008 Dodge Charger. I said I was going to give you guys an update after I take my car back up there After two weeks of driving and after spending $4,100.00 on a motor. Now he is saying that my computer is bad. a 10 year old car with a bad Computer. Lies.. after.. lies.. And we all know that the computer is not warranty. are you surprise, because I’m not. Robbers. I am going to report this place to the Better Business Bureau.. cause they need to be shut down now he want me to spend $400 on a computer. Why all of a sudden my computer is bad.. it was nothing wrong with my computer before I took it up there to you guys..they will call you with bad news after news.what they will give you. Please people do not take your car here I would hate to see someone else being treated the way I am.

I have had no problems with my car since I took it to them. Theyre not cheap but, in the end it worth it.

Excellent service

Very friendly and thorough

Mr. Robert and his staff are great! He makes sure you understand what it is he is say (I am a woman of course!) and works with you on pricing as well!

Very nice people

This is a great place to get your car fixed ! They d ok a super job an fast !

I can not stand this place. They have had my car since june 30. Told me to pick it up Thursday i called they said it was not ready. Now it is Friday i have called over four times. Robert said my car will be ready Thursday and it was not. They are liar i will not recommend them to anyone. They closed at 5:30. I still dont have my car.. Another weekend with no car.

Mr. Ts Automotive is the place to take your vehicle for repairs. Its my ideal automotive. From the front desk to the back are are A1.

My husband and I had our RAV 2003 computer and transmission go out. There was a class action lawsuit against Toyota regarding the problem. Mr Ts was very helpful with all the paperwork which had to be sent to the class action attorney. They fixed the problem right away and the car now drives great. In the end we didnt get to be included in the suit as our car had too many miles but the good news was we sold our car with the knowledge that it was fixed right and the next owner would have piece of mind knowing the car had a new computer and transmission. I would recommend Mr. Ts, very pleased with the service.

If I could give them no stars I would. I took my car here to be repaired and me radio speakers and TVs were stolen out of the car, while in there shop. The owner is not doing nothing about it. He said he is not responsible. If you value your car you will not bring it to this place.

The customer service at this establishment is non existent. I tried twice over the weekend to have my vehicle serviced and was turned away; first by the manager one day then again by the receptionist who informed me the manager instructed her not to accept anyone else. This was done despite the sign stating walk ins are welcome. I have never encountered a company of any kind that turns away paying customers until now. So my advise to anyone needing automotive services is to go somewhere where your business is appreciated.04/18/17

Great experience. Thank you so much for all your help, and not taking advantage of me. Will spread the news.

WARNING! WARNING! ...Avoid at all cost!! This business is not what they claim they are. My P30 Step Van was towed in to get a refreshing and almost had to be towed away. I heard their ad on the radio, gave them a call and found out they service Cintas vans. I spoke to the owner Matt on the phone and he assured me that he was the place to come to and he would take care of me. I told him what I wanted done, I also left a list with the most important to be taken care of first (fuel tank leak and master cylinder replacement) with the receptionist. I mentioned new tires but didn’t decide what to install, but he did, and installed them without my consent. Later he said he thought that’s what I wanted “the cheap ones.” He decided to do what he wanted and void my concerns (that I spoke of on every visit). I was charged over $400.00 in parts (radiator, v belt and lug nuts) plus labor @ $74/hour added without my consent nor were they spoken of when I made payments in person. I was charged ($35.00) for an air cleaner that he had left from a previous vehicle and promised that he wouldn’t charge me for since I was getting so much work done. That Monday of week three, I stopped by to realize no work had been done over the past 5 days and I immediately stopped the work and told them I would be back in the morning to pick up and pay off balance. Next morning I waited over and hour for the motor to be pressure washed like he promised it would be done yesterday by lunch. While waiting he then decided that he would for free replace the master cylinder and patch the fuel tank leak with a $6.00 putty instead of replacing the tank like I asked on day one. All while repairs being done there were no actual receipt/list of parts and labor but guesstimations made until I made final payment. After I reviewed the receipt just before I paid the remaining $1,400+ balance I had to request that Matt break down and fix the double charges on receipt (I was so angry that I missed a few issues on the receipt). A week turned into a month and if I had not stopped the work there’s no telling how long it would have taken to get the van back. Now I’m weeks behind schedule on preparing for the van for body work and getting it wrapped. The total cost was $3,863.68 and $1,417.25 of it was labor. I felt robbed and played. This place is not worthy of your money and will waste your time…. so please be advised! You are WARNED!!CROOKS CROOKS CROOKS CROOKS CROOKS CROOKS CROOKS CROOKS CROOKS CROOKS CROOKSH Russell Adair IIWhite 1984 Chevrolet P30 Step VanP.S.I was charged $30.00 for brake fluid even though he knew the master cylinder was bad. I realized this after I paid. Also, the paper work was drawn up and balance paid before he decided to replace master cylinder.Matt told me the only man allowed to work on my vehicle had taken off several days due to court date and illness hence why the time frame was pushed back.He spoke negatively about customers in front of me while they were on hold with the receptionist who also was not professional.

Professional. Very honest and straightforward. Excellent service. Thanks.

Great service! When you walk in, youre automatically treated like family. Reasonable prices and trust worthy! Even if youre a lady!! Lol! Thanks!

I found out about this place through a friend of mine, he diagnosed, quoted a price, and fixed my car in an expedient manner, and was reasonably priced! heck, I feel like I got the family discount! Id use this place again, and I live in Pelham! I highly recommend them!

Just picking up a car, no complaints.

Best place ever! Very honest and affordable they do excellent work.I wouldnt trust anyone with my cars except Mr Ts

Rebuilt transmission,they do great work,and their honest,robert dowdell,im sending my truck to them on monday.

I took my car to have the transmission repaired. After 1 week of them putting a brand new transmission in it and blatantly overcharging me for parts and labor. Which was fine, because hey, my car was fixed. Well, these Mr. fix its didnt fix anything as after about a week my transmission went out AGAIN. Luckily it was under warranty, but I was charged the towing fee PLUS the inconvenience of being without a vehicle for an entire week. On top of everything, I was referred to these jokes that could not even look me in the eye the third time I went in to pay the towing bill. Not sure how many positive reviews have come from their family members, but take it from this REAL review that these people are highly unprofessional. Needless to say, there will be no further referrals.

They were very helpful and affordable I greatly appreciated all that they did for my car and they work very quickly. I had a great experience

Good service but highly overpriced and there attitude towards customers is highly rude.. They smile in your face and take your money... Id Trust the Midas touch before I let these guys work on my vehicle again

I Absolutely Love Them !! They Was Friendly And Provieded Me And My Family With Great Customer Service I Would Send Anybody To Them If They Needed They Car Fix . Thank You Mr T And Team 😍

Do good work

Was a great experience for me...I took my car in for a simple oil change and tire rotation...however while my car was being serviced the mechanic not only noticed that I really needed back brakes and rotors but that my front right axle needed to be replaced as well....thanks to the Sweet lady at the front desk and her mechanic for fixing my car!!!

Spectacular parking lot which is all I saw

BAD REVIEW PLEASE READ...This shop is the MOST disrespectful, unprofessional, money hungry group of people you can meet in the auto industry. I have spent over $10000 at this shop over the course of two years. THEY STOLE MY CAR. WHEN I BROUGHT THE CAR IN IT WAS BLOWING BLACK SMOKE my car was brought in for a DAMAGED OIL COOLER. A MAN BY THE NAME OF ROB claims he replaced the part totaling $650. He then claimed he started the car and the engine failed. Any MECHANIC WITH HALF OF A BRAIN KNOWS THE SYMPTOMS OF A BLOWN MOTOR...BLACK SMOKE MEANS MAJOR ISSUES HEKNEW THIS MOTOR IS BAD AND HE JUST WANTED A FREE CAR BECAUSE I CANT AFFORD TO GIVE AWAY $650 FOR NOTHING. This shop IS very expensive and NOT ONLY THAT they are shady and dont tell you whats really wrong with the car. They let you drive and break down again only to tell you that another part broke. DONT GO TO MR TS...I WARNED YOU

The best shop in Birmingham. If you need it done fast and accurate, check out Mr Ts.......

I gave mr. Ts Automotive over $10,000 of my business and I really wasnt satisfied the work is real shabby and you always have to go back for other reason hes never proactive about fixing older cars and they are very expensive

Like The Man Who Wears The Star ... you can trust your car to Mr. Ts. (5 star business to me) I have over 40 years of owning used cars or trucks. All have needed mechanical work. Its not easy finding an Auto Shop that you can trust. I got lucky and found MR. Ts. Twice they have helped me when I was in a bind :( They are very friendly, reasonable prices and their speed of service amazes me. I would like to THANK all employees and the owners of such a 1st. class business. I know they are not perfect BUT they try. I look forward to dealing with them again. Thanx again MR. Ts. P.S. ..Petty, Earnheart and Force would want ya on Their team.

Very friendly an helpful with great customer service

I had a motor put in my car in Mississippi, and after installation no one could get the car to start, including several locksmiths. Needless to say I remembered Mr Ts from past experiences, and I went to the shop and explained my problem to them. I was told by the manager they that they can start it....folks, I hauled my car from Mississippi, and Mr T fixed it (and it was in a mess)! Also, they gave me a Military discount.....thank You Mr T...you did what no one else could do, and at an affordable price,....Ed Holt

Second time getting a service done and I am satisfied so far. Stay tuned.

Great customer service loved everything about them they do wonderful work .

Last minute he put a different rear end in my truck within 4 hours....very professional and very friendly...appreciated the friendly workers..thank you for making a bad morning become a great day..

Wont have to say the prices are very reasonable service is good and when youre told theyre going to have something done they do it.

Reasonable prices, helpful, work is done quickly and they are very accommodating.

Excellent service ! Everyone was so nice and car was taken care of immediately, would recommend this place to anyone

Low cost, honest, stand behind their work, friendly service, local shuttle provided.

I love them!!aThey are determined to fix your. Car problems.☺

This shop fixed my car when I thought all hope was lost. I had an entire other mechanic to fix it but it went right back to the issue! I stopped in to just diagnose it but then 2 days later they called to say it was FIXED and it has never stopped working again! That was 3 years ago.

Sucks would never let them work on a hot wheels car

It take one month for repairs

Best to go great price

Fair prices, and great work.

Good work and pleasant staff...work done on time and right.

Absolutely the best customer service ever!

Because they are good

Very happy with work an Staff.

Does good work

Great Service, they solved a problem 2 other places couldnt! I will be a customer for life!!

Always quality service.

Great

Poor customer service

Customer Service was nice!

Beat in town. Gets the job done right!!!!

Great group of people

Crooks posing as car service professionals. Run now!

I love this place they fix the problem

Go see them

That do what they say they are going to do

Very please

It was painless

Wonderful service!!!

Friendly staff

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