Honestly this guy is amazing. Brought in a phone that I could have sworn would never work again, was even told it wouldnt by another tech company. He got it working in minutes and literally was so kind and understanding. I cant even express how grateful I am for his help! I will never recommend anyone go anywhere else, this man is a genius!

During these theatrical times, its near impossible to get good service these days, especially quality service. Even if we were in normal times, I would still say this was superb service. A custom high end gaming tower was brought in for more hyper technical diagnosis. They were able to determine the issue and quickly resolved the problem. I received back a computer better than it was drop off (besides the issue) - no sloppy work here, and you can trust that your computer is in knowledgeable and good hands.

I brought in my phone to have the screen replaced after it broke when something super heavy fell on it. Just a few weeks later it broke again with absolutely nothing happening to it while I was on vacation. I got it fixed in another state while I was gone and they showed me the replacement screen the guy at Arctic Tech had used. It was super thin compared to the OEM screen and this cheap knockoff he used was why it broke without anything happening to it. He charged me $220 for the cheap screen. I got it replaced the second time by someone else with the proper thicker OEM screen and it was $150. I would never go here again and would ship my phone out of state for repair before returning to Arctic Tech Solutions.

This guy is absolutely amazing!!! He go’s above and beyond to be helpful. Even when he is busy busy busy you will receive the best service from him! He is so willing to help and whips through things quickly and efficiently❤️ I will use him for all my tech needs!

Been with them since they opened their doors. Great people! Great service! wouldnt go anywhere else!

This man is a miracle worker. And he makes wearing a fedora cool

Fixed my camera lense on Samsung in about 10 mins total and was very reasonably priced. Nice guy also!!

Roger is the best, hes a professional and great at what he does. Friendly environment with fair prices

Roger was extremely helpful and knowledgeable. Best place for all your repair needs!

Very friendly. Went above and beyond to fix my wildly slow MacBook. I couldn’t be happier with my experience and the service. Also Wally the dog was very petable and kind.

Does great cell phone work!

Great service, I highly recommend this place. Solved our issue.

*Prompt*Professional *Quality Service!!! *2nd.-2-none!!!

Its expensive but the guy knows what hes doing.

Spectacular, quick beautiful work. The best customer service in person and over the phone. The price was quoted and given as a fraction of other phone repair shops in Fairbanks. Thank you so much, My lavender Galaxy S9+ is perfect again.

Very great place, the owner was able to replace my laptop keyboard in ~10 minutes and gave me a good deal. More extensive repairs may take more time but for me this was great turnaround.

Great service friendly atmosphere and He does great work.

Amazing service and FAST too! My Asus ROG Laptop screen broke and everywhere else in town quoted me for more expensive and a month or more time. ATS had it done in less than 5 days at a great price!!!! Could not be happier. Plus they have a cool dog too

Didnt answer when I called but normally always great service and knowledgeable

They are amazing! Great customer service and went out of their way to help me when I rebroke my screen a second time. They are friendly and helpful. Cant say enough about them!

Rodger your my hero! You were very patience and diligent retrieving my data from my broken phone.I will recommend you to everyone.Thank you so much. God bless you and wallie.

Decent service and price! Only thing I can gripe about is the time, though Im all the way in Tok and I had to mail it to them.

My iPhone didnt work. Had problems with the charging port. Brought it here. Roger figured out what the problem was in a Second! Cleaned it for free and gave it back! He didnt charge a penny even though he cleaned the Phone. He is a Friendly Gentleman with a Friendly dog! Would recommend Arctic Tech to anyone looking for a good Technical service for their gadgets!

Always had great service. Rodger does a great job of repairs and pricing. I highly recommend Arctic technical solutions.

Definitely go see Rodger for your cell phone and computer needs, he will give you all the sound advice very honest and well tell you if its not worth fixing

This dude is sooo informative

Wow! Service, quality and value cant be matched! Will use again. Sorry Wally, forgot a treat for you.... my bad.

Roger is an amazing technician and will fix any problem you bring to him. His customer service was on point and he did everything in his power to get my laptop fixed on a time crunch.

Absolutely amazing service, they dropped everything to help me recover some of my family photos that I thought were lost forever!

I was impressed. Needed a new battery for the Iphone 6+. Anyway, I was going to bad mouth the other place (IT Works who kept me waiting 4 months for a battery then wanted to keep my phone for 2 days to install) but instead will accentuate the positive for Arctic Tech. I was a walk-in, they had my battery replaced in 10 minutes at a very reasonable cost $45. I like these guys.

The owner was able to come up with a fix for my cell phones missing power button and in the process restore my 4G connection. Thank you for helping get this busy lady back on track!

Idk

I give 5 star to arctic tech solutions. I highly recommended for very quick and affordable .

They had my Galaxy S7 back up and running within the hour. Prices were a little bit steeper than other places around town but I was happy to pay it for same day service.

Very fast and friendly service. I got something crucial fixed on my phone and they even went out of their way to warn me that the fix might make the phone slightly less water proof.

Fixed my computer quickly and affordably I would definatly recommend them and Ill be a returning customer when my stuff breaks again:)

Fast service! Needed a new cover for a rear phone camera and it came within the week. Took two seconds for them to pop a new one in.

Came in for a screen replacement of my S8+, staff was courteous and I returned to pick up the phone when the repair was complete. Same day of pick up I found my front facing camera to be very blurry. When I returned with the phone they apologised and began to repair the camera. When i returned to pick up the phone I found within moments that the adhesive for the screen was weak, thus allowing the screen to easily lift off. They began to repair the phone again. When I was called to come pick up the phone I asked them to double check that everything was OK, like the cameras and adhesive. The man on the phone cut me of saying yeah yeah yeah yeah yeah. Well, when I picked up the phone I found within moments that the front camera was again very blurry. After they ordered parts for another repair and I picked up the phone a week later with several scratches on the front and back as well as a finger print on the inside of the back cameras cover.I dont understand why it was necessary for me to find the mistakes they made. I am not a repair guy at all, they are the technicians. All the extra trips for me to come in and do their quality checks was frustrating. I received no discount on the transaction. Also, the nice and thick tempered glass I purchased from them after the first repair was ruined by subsequent repair and replaced with a thinner cheaper screen protector.

Awesome customer service! My phone was totally submerged in water but they managed to fix it and didnt add on random unnecessary charges.

Im from Iowa, where before leaving to head to Alaska I sought to have my battery-encased motorola fixed - an very important phone (a mostly-broken power button and a cracked LCD screen, where parts of the screen wouldnt recognize any touch...leaving my phone inaccessible)....Roger and I struck a deal, where indeed the task in making my phone accessible presented daunting obstacles...For a phone that more or less had a tombstone because of hardware malfunction, my motorola is back up and running, and all that made this phone important is back in my hands.~ daniel young

Customer Service is A#1 Better than some restaurants.

Great place to fix your electronic devices always helpful and prompt curious service highly recommended!

The #1 place to go to get your electronics, cell phones, and or home computer (laptop) looked at or fixed.... And theyll answer any questions you have no matter how silly it may be

Great customer service and reasonable prices

Wonderful help, figured everything out in minutes.

I had my galaxy screen replaced, and Im very pleased with the results. Thank you!

Horrible customer service! Replacing a screen they screwed up my daughters phone. They ended up correcting the problem but never took responsibility for it. Their customer service skills are terrible. They speak to customers in a rude, condescending tone. Even making smug remarks where you can hear them. Absolutely the WORST service and repair.

I arived when the shop was to open and waited twenty minutes for someone to arive. I needed my phones charging port replaced. The worker said she did not think they could fix it and a tech would call me. I received no call. I bought the board online and installed myself. It was very simple. I only needed a screw driver. I assume if you dont have an iPhone they cant help you.

Awesome deals on pre-owned phones!

These guys are very helpful and reasonably priced!

I love the service and customer support

3 phones, great job folks, thank you

Expensive but thourough

Good electronics for great prices

Found a hidden gem!My ear buds jack broke inside my phone..and he fixed it, with no problems !Reasonable rates and turn around

I took my iPhone to Arctic tech solutions to get the battery replaced, it only took about 10 minutes and it was cheaper than some of the other places in town.

Fast and friendly.

Mu favorite techs!

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