After four hours of waiting on my insurance to coordinate a tow and having two trucks cancelled without contacting me about it, I cancelled insurance and called Humboldt Towing and they were wonderful! He showed up in half an hour, got a flatbed up a steep switch-back driveway, and he was very competent and professional. He also had a great sense of humor and helped me laugh about the stressful day Id had up to that point. It was well worth the $150 out of pocket to have my car handled by someone who was clearly trustworthy. I hope to not need another tow anytime soon but they will be the first people I call if I do.

The absolute worst tow company ever, Im seriously considering suing for negligence and damages done to my vehicle. I cant believe their technicians could overlook what seems completely obvious to even an untrained eye. When I called about my vehicle first I was told they couldnt locate it and they werent sure if their company even towed it, said it was taken to the junk yard? After a long wait on hold, they said that yes they have my car but wouldnt be able to get it out of their tow lot till tomorrow (which would accrue additional storage fees). I asked to speak to a manager, they said would return my call before closing which never happened. Absolutely the worst customer service ever experienced. I will be contacting my attorney about all of this!

Very helpful on a difficult situation.

The gentleman that help us was very professional and nice

Very professional. towed away 2 large commercial truck that were destroyed by vandalism and had been sitting for years. They were efficient, on time, & fair pricing. They cleaned up the area before they left and took good care of the property around them. GREAT JOB!!! Thanks so much

Was in a jam and the driver gave great advice!...Very helpful.

The first tech argued with me about having the right tool to release the spare tire, left, found out the guy they sent did not know what he was doing and released the spare tire myself, said they would send someone else within an hour, did not answer their phone after that from a non listed response number! Part of it was my road side service not making the connection, but the catalyst was an untrained employee that made the first response and my night hell! Vehicle sat for 20 hours and I am a person with a spinal injury that could not change it myself as my upper body strength is not there! These people should be ashamed of themselves with their lack of poor professionalism, I understand there are a lot a whack jobs out there, but even waiting for a bureaucratic paper work in this instance when their employee caused this mess is inexcusable! Still waiting the next day to get my tire changed and is obviously feels like Ive been tow blocked in the area, they finally made right after the road side paper work went through, but not right ethically! It could have been worse, but Im glad it wasnt! Further investigation is 443-3507 requested my roadside service, the primary number that contacted me from the towing service, as my primary number blocking all contact to me for the rest of the day! REALLY?!

They were on time if not sooner than expected and dealt with my flat tire in minutes flat no pun intended.

I had to have my van towed 2.2 miles because it wouldnt start. The driver was very nice BUT they charged me $90.00. This was the day after my Moms house caught fire and she lost everything. I needed to hurry up and get it fixed and didnt have time to call around and look for someone else. Dont make the same mistake.

Havent had to use them yet but like their style, courteous, friendly & safe

Uncommunicative and the owner is rude! He hung up on me while I was talking and then tried to pretend he didnt when I called back. I dont know how you stay in business! I have been waiting since 9 am to get towed.....almost 4 hrs and no communication from them!😡

So much love for the wonderful people at Humboldt towing company! Thank you for your kind heartedness & courtesy with my girlfriend while she retrieved her car from the impound yard. After MY miserabley made mistake.

Needed a tow from Eureka to McKinleyville. They were able to do so within a couple of hours. Pacific Towing was unable to get a driver at all. Was about $200.

The driver that came to our place to pick up my truck and take it to the shop, whats really well-mannered even with my granddaughter. Got into a very tight place to pick up the truck and did a very good job!

Waited for the office to open, price came down. Truck operator was pleasant, quick and he didnt make me feel like he wasted my time.

Very rude hung up on me and dispatcher trying to arrange for transport do not use youll be sorry if you do

Brian safely loaded and transported our F350 dually to a dealership over an hour away. He was extremely knowledgeable and took the time to load and reload the vehicle to prevent engine damage. Easily the friendliest tow truck driver I’ve encountered, thank you for your professional service.

Customer service and drivers were really good to me and even spend extra time to get the job done. Not on time though.

Humboldt Towing did an excellent job moving an oversized air stream trailer to what seemed like an impossible location. They said they could do it and they had the knowledge and the equipment to see the job through in a very short time. These folks know what theyre doing. I highly recommend them.J. Gale

My girlfriend got in a wreck and they showed up in less then five minutes i forgot his name but he was a professional thanks again man

These guys are fantastic. We were having a hard time with the various agencies to get the paperwork straight, so we could get our friends truck back. It ended up taking several days and they worked with us so we could afford to get it. To thank them I madethem a great cake. Shout out to Teresa and the guys.

Fairly knowledgeable about the work needed but ANY LOCATION- WATCH YOUR BELONGINGS/TAKE INVENTORY WHEN YOU PICK UP YOUR VEHICLE AFTER BEING IN THEIR POSESSION!

If I could give minus 5 stars I definitely would. My truck was stolen and the Eureka police had it towed there. They had the truck for less than 2 hours and I was charged almost 400$ to get it back. When I arrived to pick up my truck they were very rude and caddy with me and my son. Then after I paid the money they informed me that the battery was gone and the clutch was burned out. They then pushed the truck out of the garage because apparently we weren’t allowed to start the truck inside the garage. So after buying a new battery and going back we were told about the clutch. The owner was able to get the truck to drive in first gear but him and his wife were really rude to us. The secretary was Also very rude and caddy and had the personality of a wet mop. The workers gave us dirty looks and when I asked a question I was looked at like I offended them by speaking . I’m really surprised that they are still in business. Very poor form Humboldt Towing! Grow a conscience.!!!

Dude was super cool helped me get my truck home when my tire blew because my tire bearings went out. He took his time making sure my truck didnt get damaged worse by loading it and unloading it carefully. I wish there could be a sixth star cause this place rocked

Locked my keys in my car, while it was running! I was working, my car was almost in the road, as I was locking a gate before I left the site. They were super nice, said they would be there in 20 minutes tops, they were there in 15. Amazing guys!

They know what their doin.

My car was broke into and my ignition lock cylinder was destroyed rendering the car immobile and even unable to put it out of park. The guy who helped me (Brian I think, I forgot) was super cool, super friendly, and was able to go under my vehicle and manually put it neutral to take it to a shop. The mechanic was only a few blocks away and it cost $85 which was kind of a drag but its what I expect, most towing companys charge a minimum and theres was actually less than most Ive dealt with. But I still gave Brian a extra tip cause he was such an awesome dude.P.s. I hope the guys name is Brian I forgot...... it started with a B for sure

Meh

Great customer service! I initially called Clydes but after waiting longer than the estimated time told to me I called to see how much longer and the receptionist was SO RUDE I told them to forget it, I didnt want to give them my $. I contacted Humboldt Towing and they were very kind, quick service no problems.

These guys saved us in a pinch. Bryan was awesome. Prompt response and amazing service!

Tow waits are fast! The guys and gals at Humboldt are Professional Customer Service!

Service at its best!! Fast, professional and courteous. Wish all customer service was like this. My drivers name was Justin..

Terrible customer service, very rude. Owner literally told his employees he wanted to keep my husbands truck after it was towed there from FPD.

We contacted roadside assistance because the battery in our van had died. Humboldt towing contacted us immediately and were out to help within 10 minutes. They were fast and friendly.

I was stuck, late for work, and it was raining! Someone showed up within 30 minutes and he was so friendly and helpful. thank you

Our car got stolen and the police recovered it at 2am on a Saturday morning. They towed it and when we tried to get our car back 6 hours later they said it would cost $492 because it was the weekend and there was an extra cost for someone to come out. They only had it for 6 hours! Or we could wait until Monday but it would still be $477 because of the daily storage fees. This car was not even worth that much! This place is a rip off and the only reason Im giving it 2 stars is because the owner was there when we were complaining about the cost being more than the car was worth so he lowered the price for us to get it out.

Not partnered with AAA and compleat crap survice. Wanted to charge me $75 to unlock a car. Im amazed they are still in business.

Eureka police dept.had contact with my son,and had my car towed and when I received notice of that,it said it was towed by humboldt tow,I called to get information about the car,they didnt think they had my car,so they took my phone number and said they would get back to me,I waited all day,so I called them again,thats when tey told me they didnt have it.When I told them I wished that they had let me know when they realised,the woman in the office was extremely rude.and because of her not getting back to me,I was charged for another day at the other tow company.I would never refer anyone to this company..VERY RUDE

Overcharging seniors whos car is stolen and towed by this company after recovery. Sad they are extorting victims of car theft.

Fast service. Recommend.

Greedy people

My moms car was wreaked and she asked to have her car taken to her house and they stole it. They have no right to take a car like that. thieves is what they are. then my mom went to get her stuff and the dude followed her and my brother right behind them the whole time being a rude jerk. Reality check dude, it is HER car and HER stuff. What you are doing is wrong. You cannot steal someones car. they were following her around making sure she didnt steal parts off of HER car. I will never deal with you and if you ever show up and for a wreak i am in you can be sure i am keeping my car. THIEVES THIEVES THIEVES. Yup its so american to think you have a right to someone elses stuff. She has new tires and parts on that car and they will get away with STEALING them and selling them. Makes me so mad that people get away with this crap everyday. You are not the law, you do not have a right to take peoples cars............................................

The guys and gals are Great help 🚨

Rude and over priced

Worst tow company there is trashed my car frontend parts didt give a damn and stole my laptop from car and syphoned my gas dirt bags

Have somebody tell you thats incompetent

Tell them why otherwise

Unnecessarily Disrespectful. Worst towing company in the area

No comment, dont waste your time to call this peolple

Bought a reliable car !

Cool family owned business!

Its a tow company

Very nice people

Worst company ever, very bad customer service.

Rude & slow.

Crooks.

Nice guys

Rode pass on Bike