Attempted to cancel my reservation because I complied with the threatening demand to wear a mask. The supervisor treated me poorly for the rest of my visit

Called to find out some simple information. Was hung up on shortly after only getting half of the information I needed. No customer service here.

Completely incompetent owner and operation in general. Stopped in and scheduled a hitch install to be done about 10 days after my initial visit. Came in today for my appointment and was told the part was not in yet, a simple call from them would have saved me an hour and half of wasted driving. No real offer to make up for their complete screw up. I’ll stick with a local competent trailer shop from now on.You’ve lost any future business from me or my company.

Reserved a trailer a week before I needed it only to get there and be told they didn’t have it and I would have to drive 2 hrs extra to get one. Needed it to move my daughter home from college and they really messed things up for us. I didn’t have 2 extra hours as we needed to be across the state for my parents 50th wedding anniversary later that night. We live 5 hrs away and now have to make another trip there and back due to their poor service. The manager was rude, unhelpful, and unapologetic or sympathetic at ALL! Very arrogant and no customer service skills. They don’t answer the phone either as i tried to call them numerous times. Hopefully he is replaced with someone that would be good at that job cause he is NOT. Btw, this is the first review I’ve written…it was that bad!

This location always has a good amount of trucks. With my business, we need at least a 20 truck once a week. We typically rent trucks from this location depending on where the job is for that week and we have never had issues with them. They make us feel like regulars and always get us out the door super quickly.

I went to this U-Haul yesterday to inquire about a box truck for my move next week. The office was deserted. My son and I walked around looking for someone to help us and we eventually ran into a guy that ignored us until I walked towards him. He yelled at me that he was busy moving trucks and thatd he be with us shortly. 10 minutes later and no help. He just disappeared. Another lady showed up out of nowhere that was moving a truck and I walked up to her and she just completely ignored me. After about 15 minutes of getting zero service I decided to look around and determine what size truck would be best for our move. I figured Id give the team there the benefit of the doubt and assume they were busy. Thats when a guy walked up and said: hey, where do I return these keys?. He was as clueless as we were. Zero help. After looking at the rigs on the property for another 10 minutes I finally was ready to give up when the original guy came walking towards us.... only to ignore us and yell at someone pulling up and stating Dont park here! Dont park here! over and over again. He was literally yelling at the customer that was just pulling up with what appeared to be a return rental van. No excuse me just complete disregard for any modicum of politeness. That was the last straw. About 25 minutes after we arrived we left with zero help. Id NEVER rent anything from this location. It was dirty and the two people working there must clearly hate their jobs.

Terrible customer service, employees are uninformed/poorly trained in regards to their own policies and how to treat a customer. It seems as if the employees are trained in guaranteeing customers will not return, and if this is the goal they have certainly succeeded in this case and I’m sure countless others. With so many uhauls in the area, it’s hard to see why anyone would continue to use their store.

I rented a 20ft box truck today to move some steel and aluminum frames from one of my warehouses to another. When I returned the truck a few hours later, the guy said it smelled like weed and demanded I pay a cleaning fee? I told him it’s not possible for it to smell like weed because no one smokes weed I was with and there was no weed anywhere in or around the truck. Seems like they just like to take advantage of people. Oh well. Scammers.

This place is shady, I’d recommend going somewhere else. What was supposed to be a $50 2 hour rental with a pickup truck ended up being $200 when they charged us $150 extra for a dent we absolutely did not cause. Because they forgot to check the truck thoroughly the last time someone used it, they considered a minor dent in our truck as “new damage” and made us pay for it. Thank goodness we paid for insurance or else who knows how much more money they could’ve taken from us. Do not go here unless you’re willing to risk being scammed out of more money.

U-haul provided me with excellent services today. Absolutely phenomenal. I appreciate all the workers that helped me today.

Gratitude to this great business. Due to Covid-19, I needed a Uhaul to pick up holiday wreaths for a fund raiser instead of risking personal car drivers. Working with Nick, he gave me a discount price which we were so grateful to receive so the organization could get more of our funds. Also a big shout out to Chris who made pick up and drop off so easy. Great Covid protections in place. Thank you.

DONT EVER MOVE WITH UBOXES! Uhaul scams you dosent bring your uboxes on time dosent charge you the quoted price or written in contract. VERY RUDE SO- CALLED SUPERVISOR WOMAN, A AWFUL EXPERIENCE!

Had a tow package installed on my vehicle last year. The competition wanted $150.00 more for the exact same job. It was done in 30 minutes. Bought a new car recently and had a problem with the existing wiring harness. Stopped by casually and they diagnosed and fixed the issue in one hour for HALF the cost of the same competitor, who said they couldnt do it for another 2 weeks. Solid work, great service, good product, fair price. Couldnt ask for more.

Never reserve a truck here. We’re tried this and every time they over book and leave us with no truck available. Honestly this place will screw you over. Use anywhere else-Eric

This uhaul location was awesome! Quick pick up and quick drop off. Chris helped me and he was very friendly and even sanitize my ID before he gave it back to me.

Friendly helpful staff. Little trouble paying cash with deposit paid and amount owing + disputed charge...couldnt find payment. But he is working hard to fix it

Always helpful. I rent a trailer often and they always hitch it on and make sure its secure. Professional Staff. Recommend

I just tried to give a review, it closed before i could comment more than not much more employees couldve done to improve.This review is from Aug 2019. These employees didA great job working with my family on a single, all day, cross town rental. They couldnt have been more helpful.The young man who was our lead employee, Kyle, was responsible for this 5 star rating. The van wasimmaculate and in excellent condition.I am returning to this shop in a couple days for a cross-the-state move, no hesitation..

Horrible experience the customer service was the worst I’ve ever experienced would never go back rude

Be Aware! My family had the most unsafe move in a truck not prepared for long haul travel that we rented from this store.We were moving from Oregon to Texas and rented a 26 haul to accommodate a 3 bedroom family of 4 for the long move. My husband and I took 2 days packing the truck so that everything was fitted precisely and would not tumble over during our trip as we knew that we had to cross several mountain ranges and hundreds of hills on the way.first day of travel went fine. 2nd day is when the truck began to act up.As my husband was driving (with me following in our vehicle) all of a sudden the gas would lose complete power as we would up any sort of incline. whether it was a small or a large hill, he had to continuously pump the acceleration in order to make it up, all while going 30mph max speed.Through Utah, Colorado, NM, and Texas nearly 80% of our trip was spent putting myself, husband, our 2 kids, and our pets in danger as we had to drive in the emergency lane up and down hills; because coming down hills the truck would not shift out of gear.We called U-hauls road side assistance and they had to come out twice to try and see what the issue was. All they really do is hook up the computer to read if there are any error codes and of course, they couldnt find anything and both mechanics just kinda shrugged their shoulders and said- sorry, we dont know what the issue is. One Mechanic said that by our description of the driving it sounded like it was an issue with an inadequate fuel pump but unless WE wanted to drive it out of our way and get it checked out at a Ford dealership able to handle a truck this size, there was nothing they could do. Other than that, we were recommended to drive slowly, and stop often to allow the truck to cool.The only solution offered was to tow the truck to a dealership for repair and/or switch trucks......which they make sound sooooo easy as you have ALL of your house packed, and entire family plus pets on the road.Im sorry; but I am to allowing my entire house to be towed and my belonging ruined in the process. Nor am I hanging out a hotel for God knows how long before I allow strangers to unpack and repack my entire house hold that it took my husband I (who care about our belongings) 2 full days to just pack itWhen we picked up this truck in Eugene we were told we were luck because this was one of their newer trucks...we were far from lucky with it!It took us twice as long on our already long journey. Plus the added stress and frustration driving slowly, up hill, with our hazards on the whole way in the emergency lane with semi-trucks and traffic whizzing by us!! Extremely unsafe!Due to the unsafe driving and late arrival I started my new job 2 weeks later than originally planned and almost missed out on the opportunity all together.We lost out on the house we were going to rent which meant we had to spend extra money and time for our family to live out of suitcases and hotel, plus the added expenses of housing applications, food, and fuel, etc. This truck made our trip a nightmare.I was told by the GM that he would not consider any reimbursement until the truck was able to get into a shop to be looked at....what BS! Our family was put into dangerous circumstances multiple times through out this trip BECAUSE we were given a truck not able to handle the hills of a long trip.Then he has the audacity to tell me that because they offered to service the truck while we were on the road and offered a new truck he could only do $350. Really?!! my hotel bill just for the extra week was $600 plus all the other added expenses that came with this!! Not to mention the 2 weeks in lost wages due to starting a job late- The cost of the truck was just over $1,600 and U-haul didnt even cover our extra hotel cost. I wrote the GM explaining all of this but he has not replied.Just be fully aware and pray that you have ZERO issues if you do have to rent from this place- because if you do.....you will have to fight tooth and nail and then be made to feel like its YOUR fault.

Went in on a Saturday afternoon hoping to get a truck...they had one available and I was out of there in 15 minutes or so. Returned it later that afternoon and this time I was done in 5 minutes or so. The truck ran great and the price was reasonable. Kyle and Hanna were both courteous and professional. The service was excellent. I have absolutely no complaints. These two are doing a great job!

Horrible customer service. Employees are incompetent and cant fully explain the rates or even try to be somewhat helpful. From now on Ill be using the uhaul of Glenwood. I suggest you do the same.

This location was terrible in service. I had reserved a 20ft truck and all they had left was a 15ft yet they charged me for a 20ft. ALSO, the truck they gave me had below a 1/4 tank of fuel left. The overall experience was terrible and I have a large relationship base with local government entities and will be spreading the word about the poor service.

Billy and Christopher were fantastic. Easy to rent, easy to drop off. I came in right before closing, and Billy was prompt and professional. Didnt make me feel bad, even though I did. Thank you guys for making it effortless!

Unfortunately, my boyfriend and I had a terrible experience at this location. We made reservations 4 days in advanced, when we arrived they couldn’t find us in the system and didn’t even have the trailer we booked at this location... the employee took an hour just to make a new reservation and we had to drive to the opposite side of town to pick up the trailer. No apologies and made us feel like this was our fault. I think everyone at this location needs some better training on costumer service and just how to do their job.

The trailer I rented was fine, the agreed price, high, rented anyway. Brought the trailer back on schedule, and the price more than doubled. Insurance I did not need, I have full coverage, was added to my bill. They had my card number and there was no chance of fixing this. When I questioned the guy about it he became very aggressive. The more I tried to explain I didnt need their insurance the worst he got, he told me to leave and not come back, that I have no problem with.

Our drop off was super quick and easy. The owner was very prompt and friendly. Enjoyed the overall experience!

I went in to the U-Haul at West 7th Ave, in Eugene, OR, at 12:15pm on Sunday (6/17/18). I was there for a hitch to be installed on my vehicle. After waiting in line for 45 minutes I explain I why I was here. The lady behind the counter said we do not do installs for a hitch here. I showed her my scheduled time and location in the email. She said that this sometimes happens as the website doesn’t distinguish between what location does installs and which do not. I told her that I expected some form of compensation for my time as I had already called earlier that morning, 9:06am, and had another gentleman at the same location confirm my order. The guy saw what I was scheduled for and he still said come on in. The female employee said that there is nothing she can do and that the experience is unfortunate. As you can imagine I was very upset. I told her that I wanted her to call a manager to which she responded that there is nothing they can do either. The girl behind the counter refused to look into the matter or use her resources to ask for help from employees at locations that do the installs.I hope everyone who reads this takes into consideration how her actions (and the guy who confirmed the appointment over the phone) speak about the level of customer service delivered. She clearly did not care about my situation at all. I have used U-Haul several times before and this will be my last.

The lone male agent at the counter was unbelievably rude and unprofessional! This happened after using the online check in procedure for a local truck and I went inside to the counter to offer the keys as the final step of the check in. The counter agent spent considerable time making it clear to all that he did not appreciate me offering the keys to him while he was helping a customer! I quickly asked where the drop box was located, he stared at me for several seconds, then ordered me to get in line behind the customers. I said OK and exited to find the drop box myself.I have rented from this business other times with acceptable results, but this time was disappointed to see that this young agent obviously had no interest in providing polite customer service!

After reading the negative reviews, I avoided this place for getting my propane tank filled, but finally ended up going here because they are open earlier than other places.Even though the lot is not big, it is well organized. The owner was working, was polite, professional, and hard working. I was served and back on the road quickly.

If I could give less than one star, I would.I was SUPPOSED to pick up my U-Haul container yesterday. then I was told to pick it up today. cool. no problem. went to pick it up. they GAVE ME THE WRONG ONE. went to drop it back off to pick up mine. they didnt have it. and its at the warehouse. told me I couldnt go get it. and they dont do ubox pick ups on the weekends. which was never told to me, at all. safe to say I am never going threw U-Haul EVER again. not worth it to deal with rude ass employees, aka Nathan L. who cant do their damn job for the amount of money I paid for them to ship it to me. ALSO THEY KICKED ME OFF THE PROPERTY.

The fella hooking the trailer up was very rude...We both had mask on and he told me to back up give me my space all i was trying to do was help and make sure he didnt scratch my truck...

Horrible service will never use again 1out of 10

There is no parking on the lot. Customers are forced to park across the highway at a shopping center. The highway is a 4 lane busy road. The closest intersection is several yards away. There is no sidewalk connecting the interse tion to the U-haul store, so you are forced to walk on the median.Also we now have to inspect the vehicle ourself, a process that took about 30 min because I had to upload several photos. I asked for a time extension because it took so long to inspect the vehicle and cross the street. The employee told me no, and to stop my complaining or he would cancel my contract.There is no gas station near by, so I was forced to get gas 5 miles from the store. When I got back I was charged 9 dollars for being a tiny bit under full.

Good service. Always helpful.

Helpful and friendly employees. They helped me out and prevented things that could have easily doubled my cost. Would use again.

I was supposed to return the truck by 6 PM but I absolutely could not get there because of circumstances beyond my control. So I returned it at 7:15 believing the time was flexible cause no on rented it after me. I called 3 times in one day keeping them posted each person said should be a problem. The last lady said I could get charged for it. I was still going off his word that it wouldn’t matter we will help you out if your having troubles. I would have kept the truck longer had I known they were going to charge me for another day. I tried to explain this to the owner and he was very rude and would not even listen to me, hanging up on me when I was in tears.

Rented a trailer from these guys last fall 2014. I had never rented or towed a trailer before. They got me set up with an adapter for my rig and I was on my way. Everything went smooth and the people there were very personable. Will always go to this location!

Rented a truck, drove 10 miles, didnt claim any insurance (my insuarnce covers rentals), got an extra charge for $14 for the insurance I didnt choose. I was then assured that the money would go back. Yeah that was a lie. Sure its $14 but why did get charged for something I opted out of

Helpful staff. Had issues with the tow ball on the truck, he squared it away right quick. Excellent service!

Uhaul has been so great to me and my family! We were stuck and had to keep the truck longer than we wanted. Id forget to call them. They would call and ask if everything was ok and let us keep the truck. Not once did I get an attitude from any of the workers! I wouldnt hesitate to use a uhaul! Thanks guys for your understanding!

Nothing like unloading all your tanks on a busy day to get them filled just to find out youll be there all day waiting.After about 8 minutes of waiting after pressing the help button by the propane fill station I went inside. 2 customers waiting and not a single employee in sight.I walked around to find an employee to no avail.After 15 minutes I loaded up and left. If I would of got a hello or be right with you I would have waited.Its evident that uhaul doesnt value their customers time nearly as much as I do.Ill take my business elsewhere

My daughter had to tow her 4 wheel drive vehicle. Employees were fantastic setting her up, giving tips on safety and driving the trailer. Great service.

There were some difficulties with getting our truck and trailer in a timely fashion, but the crew at West 7th bent over backwards to fix it and make things right. Any business of this type will run into scheduling difficulties because the number of variables is so great, but they did everything they could to facilitate solutions and make amends for the difficulties that cropped up. They were amazing and I would gladly do business with them again.

Employees here do their best with obviously terrible management. Standing here now with one person working on a busy Saturday morning. This person is handling things best they can but its an impossible situation. Every time I leave Uhaul I have to wonder when another company will come along and disrupt this terrible business model.

Rented a cargo trailer over the weekend....easy access, trailer was ready when I got there, smooth. Anthony was awesome....super helpful, prompt service, knew his stuff, all in all good dude. Thanks!

At first, I was discouraged by there being only one person available to check equipment in and out on a busy Saturday morning. I was tired, cranky and impatient. But Chris managed everyone capably and quickly, even though I was kind of a jerk to him. I had to return the truck late and he waived the additional fees. The parking lot is very small, but they get around that by using a lot across the street. I ended up apologizing for being crabby and Chris was really nice and professional about it. I plan to go back there when I move again shortly.

Excellent customer service and the process was fast. I was in and out when I rented to the truck and when I dropped it off. I recommend this Uhaul location.

The staff is friendly ajd very helpful.If you have all your information ready it takes only minutes to get your equipment.Ask for the long haired hippy. Hell treat you the best.

Keep charging late fees after paying on time, dont return calls & have never updated my contact information, after telling them the updated info every month for over 18 months.

Rented a truck, ran a load to the dump and the truck wont start. Tried to call the place but they just wanted to transfer me to a call center. Stuck at the dump during the hottest part of the day for an hour before I got through to a person. Apparently there is a trick to getting these old trucks started. Wish the guy on West 7th woulda just told me that.

Both times I called during normal business hours I got a call center - not this store. The truck reservation made by the call center was at another location - which would have been a nice thing to know before fighting traffic to get to this place. An apology would have been nice. Very frustrating, and never, never again.

I get my propane here. Theyre always super fast and friendly. Much better than any other Uhaul Ive been to.

They had the truck i needed, but that was the end of my good experience. They attempted to charge me for 2 days even though i had the truck for less than 8 hours, they charged me a $50 cleaning fee for a smell that was gone within the time it took me to pay, and the mileage was 10 cents higher per mile than it shoukd have been. Coupled with the lack of a parking lot, this was the worst uhaul experience Ive ever had.

Good COVID protocol

Absolutely horrible customer service. Rude at pick up and drop off of the truck. Equipment was fine but i wont be renting from this location again.

U-BOXES SAVED THE DAY! This company was absolutely superb!I had an emergency move-out from a coastal home. There was zero rentals available due to being in late winter. Since I didnt have a clue where I was going, I opted for U-Boxes. There is no PODS service to the coast, so U-Haul U-Boxes were the only flexible option at a reasonable cost.The delivery and subsequent pick-up gave me plenty of time to load. The driver was skilled. I had a hard location for her to work with. U-Box delivery drivers operate both the flatbed for delivery and the forklift to get the boxes on and off the flatbed. She was talented and well trained at both jobs...and great in the customer relations department, too!Since I was homeless, and the coastal rental situation made it impossible to get a home any time soon, I was considering a longer range move...perhaps Colorado. But then it got worse--after the boxes were picked up, I tore a rotator cuff and needed serious and protracted healthcare.I temporarily moved to a temporary city with superior healthcare. Knowing a torn rotator cuff might take a year to get fixed, I opted to leave my stuff in Eugene. Pick-up and delivery of the boxes is reasonably priced, and even the long range move is far cheaper than any moving company. The boxes are a pricey method of storage, but way cheaper than moving it twice. It was safe and dry in Eugene. No worries about their storage.The injury took fifteen months to resolve. Then I got a house back on the coast. I had the boxes delivered, and since I wasnt sure if I was staying in that particular house, I kept the boxes two more months. I kept two of them packed and ready to go and still had plenty of stuff to start a house with in the third. Since the whole distance I physically moved was only 15 miles, the cost of the actual move was nearly non-existent. So pretty much the cost was the delivery and pick-ups, and the rental on the boxes while I was laid up.Every person I dealt with at U-Haul, at both the local company, and their national customer service, was excellent. They did a good job 100% of the way.>>PS to U-Haul. This is my first review on google. Couldnt not do it!

Terrible service and they charged a $200.00 cleaning fee for a swept out truck. This is theft.. I cannot believe this terrible service.. Rent Penske and dont get ripped off...

Good staff, I dont like their prices, but this town dose not have many options.

Busy and understaffed, but very good customer service. Friendly staff, good trucks.

There boxes are priced well and the employee that was helping me was very kind and helpful.

I called ahead for directions, that was helpful as Im new here and my gps wasnt cooperating. Calling ahead saved me time, when I got there the staff was elsewhere so I called again and he came right over. Took less than 5 minutes to check in the truck at Uhaul. I was happy with the ease in which the process went from start to finish regarding my use of Uhaul. Saved me literally after I hit a deer in Glasgow, Montana and later my transmission failed stranding me in Priest River, Idaho. I ended up having to unload the 5x8 covered Uhaul trailer and put everything into a fifteen foot Uhaul truck and a Uhaul car carrier as my Nissan Murano which was dead and needed transmission work. That plan worked out and Im now happily living in Eugene, Oregon.

Disgusted with my experience. rented a trailer from nathan at this location. he was unbelievably and repeatedly disrespectful to my 76 year old father whos also a veteran. when i asked him if he owned the place he was rude to me. he finally stormed off and didnt help us hook up. we hooked up and went an hour down the road and i recieved a voicemail from nathan claiming i was going to be charged with theft of the trailer (at this point ive paid and have my reciept and all paperwork in hand) i called corporate and gave them an earfull, i returned the trailer to find that nathan had deleted all records of my payment and rental. they didnt even know how much of a deposite to reimburse me for as they had no records. it then took over 2 weeks for me to get a call back from the manager just to hear that nathan had been talked to.... im in disbelief that this place is in business. i shouldve filed a fraud suit against them. i will never be back

It took about a half hour and giving my information twice just to check out an appliance dolly.

The U-haul employee Nathan L. told us please and thank you are not in his vocabulary, double charged me because he didnt know what he was doing, called my elderly mother stupid for not knowing when to sign, shorted us time on a 24 hour rental, as well as other errors and falsifications on the rental contract.Our U-haul truck had coffee spilled all over the cab by whoever used it previously, so I had to clean it myself or get charged.Nathan had to re-do the check in 3 times. Even though there was no line we were there for around 30 minutes.I got the distinct impression Nathan was just pushing his rudeness as far as he possibly could because he thought there would be no consequences to him, since he was alone in the store with us.We are extremely easy going people, so I really dk why he was being so horrible to us. He acted differently later when his co-worker came in, but still was not even polite.I felt bad for the other guy that has to work with Nathan. I will never use U-haul again and will be warning away all my friends and relatives as well.

My experience with this uhaul is horrible the staff there is rude to the point of me wanting to get online and write this. I strongly recommend the w 7th uhaul be avoided at all costs. The insulting attitue and manors of their staff will make you feel as if youve been violated by a vial presents

I wrote this whole thing once before and, i guess it would not except it the first time, soooooo im gonna give you the short version.I DID NOT END UP IN JAIL.Go somewhere elseIf you fail to take my warning,you may not be as lucky.Have you ever wondered what the inside looks like of the lane county jail?Unless you want to know first hand i really suggest you just avoid this uhall.Unless your a total fuknashol like the douch bag behind the counter,Which in case your experience at this particular uhall will not result in you waking up for chow hall in the county jail.Instead you will probably make a life time friend.The choice is yours.Only YOU can decide.Choose wisely.

I had to rent a 8 truck to do some moving. Even though I placed the order 20 minutes before I arrived they had my vehicle set and ready for me. The manager who checked me in and out was friendly and a pleasure to work with.

Friendly and efficient staff. Minus one star because corporate sets the prices too high.

Everything went ok until i returned van and walked inside the office to be greated by the black dog snarling at me! Scared me so i left and put keys in night drop.

After waiting for over a half hour, and multiple Ill be right with you for propane they told me to go somewhere else become they were to busy. Would have been nice to know up front, waist of my time.

The picture that you see of this UHaul center is the opposite of what you will find when you get there. Be prepared to maneuver your trailer or truck through a maze of stored trailers and trucks. The parking lot is the size of a starbucks and it is stuffed full of uhauls. Also, we made a reservation through Uhaul to reserve a storage unit here and when we arrived, we discovered that there were no storage units there at all. We were directed to a Uhaul down the road a few miles (Franklin St), where they claimed to have no reservation for us. Their parking lot was also an absolute disaster. We had issues with both locations as well as the unprofessional, baffled people at the call center. My advice, dont bother trying to use this Uhaul location or the one in Eugene on Franklin. Both disasters and will not make any moving/storage needs easier. Unprofessional and ridiculously crowded parking lots/storage areas for trucks. Oh, and beware of the call center. We tried to make a reservation in Eugene, got a confirmation email for a reservation in Albany (?) and the call center had no record of taking any of that information down or making the reservation (although they did take our credit card info). Ridiculous experience and I am sure it is not the first or last time.

Made an appointment to have a hitch installed on my vehicle. Showed up for the appointment only to be told they dont have the parts. Really?! So frustrating. They dont seem to be organized at all!

The guys at this location are very professional. Appreciate the service!

Sat in line for two hours. This is rediculious

Unfortunately I should have checked the reviews before renting from this location...I will go elsewhere next time.

Our truck battery died when we dropped off a trailer, the guy that was working helped us jump our vehicle even tho it was busy

Fairly average U-haul experience.

Good customer service

Worse service ever.

I needed a truck, they had one.

Great service

Small and disorganized

Friendly staff

Open earlier!!!